My friend and I have given this Coach location two chances, and both visits were extremely…read moredisappointing. On our first visit, as we were heading out, a staff member stopped us and acted like we were trying to steal a coach bag-- We walked in with our older Coach bags, and the same staff member who later accused us of stealing had actually seen us come in with them and even complimented them. It was embarrassing and completely uncalled for. We decided to give the store another try, but the second visit wasn't any better. When we simply asked if a bag we were interested in was available in the back preferably one wrapped up and untouched (the one on the floor was scratched up and creased), the associate a white lady we spoke to gave us attitude. Then at checkout, the cashier a tall black lady raised her voice at us just because we said no when she asked if anyone had helped us, and again when we declined to sign up for their program. Giving us attitude and talking to us like we were children telling us if anything breaks they won't do anything about it. Overall, the customer service here has been consistently rude and unprofessional. We love Coach products, but after two negative experiences, we definitely won't be returning to this location.

Big shout out to this location. I bought a cute little purse just before thanksgiving. I've had…read morecoach purses for many years and never had an issue. Well sadly with the bag I bought the hardware on the strap broke making the strap unusable. Well they have a one year warranty on their items. So I brought the bag back they were super helpful. Keep in mind sent up an account with them as I lost my receipt they were able to pull up the info from my purchase from my phone number. They offered me a full refund or said I could pick something else out. As luck would have it they had the same bag, same color so I just exchanged it. I was glad they stood behind their products and the staff was friendly and helpful.

I still wear Levi's Jeans that I got 20 years ago!!! This is how good is the quality of the jeans…read moremade by Levis. In recent years they kind of miss with their new collections and designs on jeans, I hope this year they will get better and offer us some cool designs. The best Jeans out there, and we all know it. Also in the last few years I got exposed to other items made by Levis and like them (But still not as much I like their BJ).

It was very disappointed at this store , the staffs were very rude, especially the only guy worked…read morethe the evening shift, there was 3 staffs here and no one have me even a word of welcome when I enter. I shopped at this store on Jan 7th at around 4-5pm, I choose a pant then let it at the cashier counter and shopping for other products, however the staff ( the guy) asked me with very rude voice "if I will take it or not" but he only said "yes or no"??? I was kinda surprised how rude was that but still process to checkout and I asked for his name, he said "I dont have to give you my name" such a rude and crazy staff, I end up return the product even I like that pant but I will buy it at other store and wont pay for that kind of customer service!

Thank you Payton for helping me get a Hilary duff tee off the rack !!…read more She was so kind and there were a ton of tees to choose from

Pajama N Plushie so happy!!!! The service is good! Selection of toys (ESPECIALLY MURDER DRONES)…read morewas great!!! The Value is a little pricey.

First off very nice employees. I think their staff is exceptional. They definitely know what they…read moresell, and the store is a welcoming easy going place. It's well organized too, although I'm sad Clark's latest shoes don't seem to be like they used to be. Also they don't have the sales, or the frequency that they had going on. My hope is they'll bring this back. Yet one concern that tops all of these, is the shoes that they sell. They have decent business casual shoes, but their more formal ones are a disappointment. It's an opinion, but a lot of their shoes are boring. My last pair with care have held up well. Clarks shoes have consistently proven this. Here's to the company bringing out new designs, and I'd like to thank the folks whom work here.

Ina was wonderful! She was so kind to my young son and myself…read more My biggest concern was my footwear limitations given my plantar fasciitis. She was quick to mention that she also copes with this condition! She took me around the store and showed me shoes that could work for different occasions. From her experience, she also told me which ones to avoid. this was so helpful, as I have been scouring the Internet for these exact kinds of suggestions. I did not intend to buy sandals with a bit of a heel--i thought I could not wear shoes like that again. But she put me in the shoes and had me see how supportive they really were. I can't believe that I will be able to wear dressy summer shoes once again.

Not open - Twice 2 wasted trips!…read moreHours listed here and on their website is not correct! Then went back at 11 am when another store told me they opened. Had to shake the door because the 2 people in the store had not opened and it was 11 am. Another customer was patiently waiting as well.

Who doesn't love a Coach purse? They are beautiful,stylish, and wear like iron. The nice thing…read moreabout a Coach bag is it never goes out of style. I have my first black Coach purse and even though it is 4 years old, it still is timeless and elegant. I had the chance to visit the Coach store in Tyson's Galleria mall. As soon as you approach the outside door there are two trendy bird like mannequins waiting to entice you inside. I was surprised to find gorgeous Coach shoes covering one wall display. Then, I viewed Coach sunglasses and wallets adorning another wall. The salespeople were helpful and sweet. They did not try to convince you to buy their product. They didn't have to, because the Coach pieces sell themselves. The store was modern and designed to showcase the variety of Coach products. It was love at first sight and I was thrilled to take one of their new bags to my house, where it joined the other family of Coach bags waiting for them.

Tim was very helpful in fitting me for a new suit. The store even though small was very clean and…read moreorderly. Saw a variety of options in fits so there's usually something that fits every body type. Tucked away on a little alley. It seemed like if you needed to park quickly out front there wouldn't be any issues. Right in Georgetown walking distance to everything else.

Seriously??? A store full of beautiful things but not a single price tag…read more Excuse me....where are the price tags. Oh.... we're a little different. Just ask me and I'll tell you. No I will not! That's obnoxious and I'd never shop here. Even their 50% off rack has no prices...you have to ask. What an obnoxious waste of time. I thought it was the law in DC to have all of your products with posted prices. I'm surprised that city people would put up with this nonsense.

Stopped in the day after Christmas 2025 to make a few online purchase returns and was immediately…read moregreeted when I entered. They had a good number of shoppers taking advantage of their holiday sale. The store is bright with a great selection of items and I believe up to 60% off. I like that they have a designated area for online returns and overhead signage that clearly directs you where to go. The return process was super easy and orderly. I was in and out in less than 7 minutes. It literally took me longer to walk from my car to the store, and I parked right out front. KUDOS!

I returned an item (didn't fit) that I purchased w my $50 birthday gift from Land's End. The store…read moremanager allowed me to use the $50 gift on my in store purchase today! I have had a very sick husband - in & out of the hospital - 25 days in the last few months. It was refreshing to shop and have such great customer service! You made my day!

I love this store! Can't believe no one reviewed them. I've been shopping here for almost 3 years…read moreever since I found this gem of a store and apart from 2 bras from Victoria's secret, everything else I bought here. All the girls out there, check this store out! Every single one of my currently in rotation sleep wear is from them now. They have the best silk nightgowns, silk robes, pajamas and if you prefer cotton, the sexiest cotton pajamas you can find here which looks like lace or are lace with silk inserts but feels like an Egyptian cotton. The store clerk told me some women wear the silk black top as sexy night out jacket. I thought what?! But guess what, I did see a lady wearing one at La Vie and boy did it look good. I felt bad wearing it in bed now. And don't get me started on the underwear. Their bra and panties are never too flashy, but certainly eye catching with its intricate designs and embroidery and most importantly comfortable. No man will appreciate the details, girls, you know that, just buy one for you to enjoy! Their seamless panties are amazing. The feel to the touch is so good. Makes you wanna keep touching it. But don't! It'll be weird if you keep touching your panties! But boy, are they soft and again, most importantly comfortable!! They seasonally adjust the fragrances and they smell very mild and I like it as I personally hate strong smells. You get discounts for the fragrance if you buy lingerie.

I love this product and this store. Always friendly staff and ready to help. Great quality and…read moresweet promotion most of the time. Highly recommend my Intimissimi in Tyson. All the best.