Kevin made me the most insane chicken caprese sandwich I've ever had. had him replace the grilled…read morechicken with the rotisserie chicken salad. total game changer. reids is it

DISCLAIMER *This review is about 5 years old* It sat in my…read moredrafts because I don't like to leave negative reviews but I feel it should be stated. This was easily the worst experience I've ever had at a restaurant from start to finish. I'm not saying they're racist, but I can't say that they aren't. I'll let you be the judge of that. All I know is that none of the Caucasian people around me shared the same experience. Let me explain: We came for dinner before the Charlotte Orchestra show right across from the restaurant last Friday night. Let me start by saying that there were only 5-6 tables full at one time while we were there. I met my friend, who is also black, at 6:40; she had gotten there around 6:15 and placed her order. Not only had she not received her meal by the time I got there, 15 minutes later no one had come to our table to take my order until I flagged a waiter down and asked for our server. Meanwhile, every table that was sat around us was provided ice waters moments after arrival and their orders were taken promptly thereafter. When our waitress finally came to our table she either wasn't knowledgeable about the menu or didn't care enough to tell me what their current dip selection was, instead she said that she would check with the chef. I put in my order for the steakhouse burger that she recommended cooked medium and we waited a little over 15 minutes more before my friends burger came out and was taken to every table on the patio except ours before they took it back inside and then finally brought it back out to her. Needless to say the fries were cold at that point and the black bean burger was lukewarm. We were both starving so she reluctantly ate what she could before sitting it aside. I waited and waited for the waitress to come tell me what dips were in the trio appetizer before finally flagging her down as she passed our table without making eye contact. She finally told me and disappeared again after I added the trio to my order. My burger finally comes out over 30 minutes after I ordered it and it's raw, like pink all the way around and oozing bloody juices raw. I turn to my fries for sustenance and they are just meh but at least they're hot. Gotta celebrate the small wins. I show my waitress the raw burger and tell her that I don't want anything else because we didn't have time to wait since we're now late to our show due to the lack of service. She disappears again for so long that I had to go inside and find a manager who stated that they were "short staffed but that is no excuse." I accept the lame half apology and go back to wait for our check that never came. We had to go back inside and ask for it. When we did the manager finally said that he would comp both of our meals. That was the only highlight of the situation. I'm hopeful that the service has improved since this happened however I will continue to steer clear of this place.

Always so excited to try their rotating monthly specials! This month's breakfast OTM is focaccia…read morebread with egg, bacon, arugula, whipped goat cheese and hot honey! Im a huge spice wimp so I said no hot honey, and did regular honey instead! Just a light drizzle, nothing huge, but can appreciate the sublte sweetness towards the hearty bacon and egg! Delicious!

Great ambiance, decent sandwich, love the outdoor seating, friendly staff! Good for to go or eating…read morein

If you're looking for a local spot that truly cares about great food and their customers, The…read moreCulture Shop is it. Last year, I had a sandwich in Spain that I haven't been able to stop thinking about. I've tried several places around Charlotte looking for something similar, but nothing came close. I reached out to The Culture Shop to see if they'd be willing to recreate it, and not only did they say yes, they turned it into their weekly special using local honey, locally sourced peppers, and local bread. The result completely exceeded my expectations. It captured everything I loved about the original while adding its own Charlotte twist. It was honestly one of the best sandwiches I've had. Beyond the food, the team is incredibly kind, welcoming, and excited about what they do. The shop itself is worth browsing too, with a menu full of creative sandwiches and delicious options, plus a thoughtfully curated selection of pantry items and specialty foods. It's rare to find a business that's this passionate, creative, and willing to go the extra mile for a customer. I'll definitely be back, and I can't recommend The Culture Shop enough!

Such a cute local place. Visited for a book club meeting and it was the perfect place with plenty…read moreof outside picnic tables and ample street parking. A large menu overhead explains all the options and the women at the front counter was super nice. They were busy for a Sunday afternoon but once everything came out it was steaming hot and delicious. I got the ham and brie grilled cheese and there were a few bites of Dijon that about cleared my nose! The jam was an except addition.

Went here for the first time…read more Food was good and tasty. The salmon wasn't dry like other places. Good amount of chicken pieces in the soup. Only downside is the noodles are not the bigger/thicker. Service is fast. You line up and they serve you. It's a quick to go spot. Ambiance is chill. Note: food is pricey for lunch Will have to stop by here some other time.

Really good and convenient spot when I am at work! Love the Italian sub - really good and solid…read moresandwich. A bit pricey, but it is usually worth it! Wish there were more coffee options

Convenient spot right off the rail trail. Good for if you are passing by on walks. Friendly staff…read more They brought out my sandwich to me to my table. Love the sitting options and good place to do work while enjoying the weather. Tried the ITALIANO sandwich - amazing. So good I love the pesto and the bread was perfectly toasted. Will need to try more from their menu.

We spotted this cute convenience store as we're walking around South End looking for something…read more Mrs. K. saw the candy display and now we're in here and looking. Wine, wine, wine. So much wine. Chilled and shelf. And beer for miles. Yes, and snacks and candies and deli. Friendly folks and yes, a challenge to find this place if you're not on foot. [Review 2506 of 2024 - 3959 in North Carolina - 23518 overall]

5/5! When I lived in Matthews I would always come here regularly but it's been a bit so me and my…read morewife stopped by for nightcap and wasn't disappointed. We shared a bottle of wine and started with the buffalo chicken flatbread and it was DELICIOUS! Next we shared the Sammy #2 and it was just as good. Service was great, friendly and quick. Def always a stop for us when we're in Matthews.

I love coming here for a glass of wine or beer and snacks. It feels very much like a local place…read morewhere everyone knows everyone. The food is good and comes out quickly. The selection for drinks has something for everyone.

Quality food at a fair price and quick service. The location and parking is convenient as well…read more Very clean and nice music playing from I-Heart radio.

My boyfriend and I ordered a falafel gyro to go and it was outstanding. Took about 15 minutes but…read morewell worth the wait as it was fresh, warm and delicious. Will definitely be back for that and maybe to try some other things. Little hidden gem. Best falafel I've had since my time in Egypt.

On the surface of this shopping center, you might think it is all big corporation stores, but if…read moreyou look a little closer you are able to find some small local businesses, starting with The Butler's Pantry. This little market has everything. They have ready to eat items, frozen homemade dinners like lasagna and chicken pot pie. There are also delicious frozen country ham biscuits. They have wine, sweets, nibbles and gift items. This is a must visit. Super nice service.

Hidden gem in Charlotte. I tried their Sunday brunch and was blown away, everything was fresh and…read morefull of flavor. The eggs, French toast, and homemade bagels with salmon spread were all excellent, but the berry cobbler stole the show. I'm still thinking abou that crust. Though they were out of the coconut cake, the peach hand pie and Korean beef rolls were solid , and the lemon bar was delicious, just wish it was a bit more tart. The staff was incredibly warm, and meeting the owner's family made the experience even more special. Great food, lovely people, and take home options too, I'll absolutely be back.