This medical group does not have a user friendly way of contact. Not very personable.read more

Dr Natasha and the whole One Medical staff are fantastic. I have had different doctors around the…read morevalley and this office just really goes above and beyond. Dr Natasha takes the time to answer questions and address concerns. She is kind and has a sense of humor. The lab is amazing. The phlebotomist does the most painless blood draws I've ever experienced and results come back quickly. Dr Natasha also explains lab results through the messaging app which is much faster and more pleasant than other offices that take a "no news is good news approach." Also, the app is great. I've used it a couple of times and it has saved me some visits to urgent care.

Dr. Johns is great; he really listened to my concerns and believed me about my symptoms. He was…read moreable to figure out what was wrong and treat it effectively. I have only positive things to say about him; he really spends his time with you and explains what's happening! However, I have continually had negative experiences with the office staff. Despite my great experience with Dr. Johns, I am heavily considering finding a new provider due to the difficulty in dealing with the administrative staff. When I was having difficulties with a new medication, I called the office staff to leave a message for Dr. Johns, and I never heard back. I did so again a couple days later...and again never heard back. I called a third time, and learned that the first two people hadn't even recorded the message - there was no record of it in my chart or anywhere else! Additionally, I am bombarded with advertisement emails, which you cannot unsubscribe from, because it would also unsubscribe you from appointment reminder emails. This feels like a very predatory practice for a doctor's office, especially one primarily aimed at an older audience. It feels incredibly money-grubby. Dr. Johns is incredibly helpful, but I cannot recommend the practice due to the administrative staff, who are sometimes unhelpful to the point of being actively counterproductive. All 3 of the stars I am giving are for him alone.

I would follow Ann Lacey wherever she practices, she is the best medical professional I trust. She…read moreis thorough, highly knowledgeable, and genuinely caring, which is exactly what anyone would want when it comes to their health. Her nurse assistant, Oscar, is equally outstanding, responsive, professional, and attentive. I have yet to encounter a single staff member who has not treated me with kindness, friendliness, and respect. Although I live in East Mesa, I willingly make the long drive because this level of care and treatment is truly exceptional and well worth it.

Not really helpful and Dr was very fast to get the appointment over with. Only listened to a few of…read moremy symptoms then discharged me

The staff, nurses and Dr. Trenton Welsh are highly experienced, from the front office staff, to the…read morenurses, it is evident that this team cares about their patients. The type of care provided, is something you rarely see in medical offices today. This team cares about their patients and they take their jobs seriously, and with compassion.

The wonderful people at this clinic have done more to help free me of environmental allergies and…read moremigraine pain that have plagued me for 15 years than any other office or clinic. Dr. Le was very compassionate about my pain management and provided a great deal of assistance in getting through my day to day. Megan actually found a cure when I visited again later. My attacks are inflammation based. Megan provided a minor prescription to deal with ongoing symptoms. With 2 days the red flag migraine pain in my upper right temple vanished. It has not come back in 5 months. MIRACLE! All those other practices? You're a number. Here, they CURED ME! Anyone who's dealt with a migraine, just imagine it going away and never coming back. Now you know how I feel about the people here. They didn't just cure me. They gave me my life back.

they left me in a room for about 30/45 min without checking up on me at all. then i could hear them…read moreexplain how they needed to wait for "rooms to open up" in the lobby but are making zero effort to attend to the patients with zero urgency or understanding, and if you're a self pay patient good luck they didn't tell me the price of tests before i came all the way over here and i had previous called them and set an appointment, overall just a shitty place and i highly recommend you avoid them

I can't believe the reviews are so bad... Everything from scheduling the appointment to actually…read morebeing there in the office was very smooth, and everyone was so kind. My FNP was extremely caring and concerned with my issues. She actually spent time with me and asked me a lot of questions. I'm so impressed by this clinic!

0/10 customer service at the front desk. PCP was great in explaining things however the front desk…read moreladies have disgusting attitudes when it comes to doing their jobs 0/10 will be contacting /emailing you guys directly just a heads up for any new customers! THIS WAS NOT A COMMON Interaction I have came here for years and never been treated so poorly including them saying "Shessh" as I walked away. Very disappointing and disgusting !

People who came in after me got seen first, despite my being the first one there…read more A few more thoughts will be NEGATIVE I can assure you.

To say that the staff is Inept, would be a gross understatement, but I can't think of another word…read moreright now. I'll start with the ED. People hacking and wheezing all over and nobody wearing a mask. The nurse is wearing one but unconcerned for anyone else. I came in for chest pain/difficulty breathing and back pain. Being asked to explain my issues to 7 different staff members is Not conducive to my current condition. My O2 was in the high 80's and they didn't even see fit to give me oxygen, at any point, during my hospital stay. I need the ultrasound machine for an IV, my veins are small and deep and I have thick skin. Somehow, there is a brand new "Hospital Policy" here that the nurse "Must tourniquet and try to stick patients 2X before they'll even try ultrasound". That's what my nurse told me. Now, either she's sadistic, needs practice or didn't have anybody and didn't want to say. Either way, you Need to start Listening To Your Patients, the. first. time. We know these things about ourselves to avoid personal pain/discomfort and avoid staff wasting unnecessary time. But she did it anyway. Poked me 2X, coworker poked me 1X then, I still had to wait another 35min for someone that knew what they were doing to get an IV in me. After I got some meds and fluids, I didn't see anybody again until I was told I'd be admitted. The transporter was the Only shining light! He was nice, respectful of my things and space and was pleasant the entire time. The daytime nurses on the floor are seriously disinterested in patient care. As I sit here, I asked my nurse for 1of my home meds, it's already been approved by the doc, and I've been waiting on 1 pill for 55min now. My night nurse brought it in to me in less than 10. I know, "it's busier during the day", "patients are awake during the day", "blah,blah,blah". I didn't ask for special meds. I didn't ask for extra. I didn't even ask for an extra dose. Just my pill. The one I take every day. The one that's on my approved list. And nothing. My antibiotics are 90min late and they're just hanging on the IV pole in my room. No sense of urgency. No sense of responsibility. No sense of patient comfort. The Doctors are nice and they seem to care. The team seems to be on the same page with my treatment and plan for discharge. The kitchen should close, fire all of the degenerate staff, burn it down and start over. Seriously, Nobody knows their ass from their forehead and they're not afraid to advertise it. Putting stuff on my tray I'm allergic to. Keeping things from my diet that I'm Not allergic to and that's if I even got a meal at all! (Happened 2X I didn't even get a meal) Can't even read the ingredients on their food boxes sides of their bulk food boxes to tell the difference. Most people stress about getting the wrong meds, I'm worried about getting 2 very specific ingredients. And they're not common. All I hear with my food allergies is, "Oh. That's unique." So, HOW DO YOU MISS IT?!?! There's that and the no utensils, no drinks, wrong items and things from menus that I didn't even know existed ending up on my plate, everything else was awesome! You guys really need to get your poop together, in a Major Way!

They are not friendly and don't take new patients. Didn't…read moreeven offer recommendations.

Finding a Family Doctor can be difficult and I have been having a rough time doing so since my…read moreformer Doctor retired recently. The requirements I had were... 1. MD 2. Office with one or two doctors...I hate when there are a bunch of people in the waiting room( especially gross sick ones ugh!). 3. Friendly, staff that actually returns calls! 4. Doctor that doesn't make you feel rushed and listens to your issues! 5. Easy to access, not in a big building that is hard to park in. 6. Available appointments. Dr. Riley is all these things and more. I'm really happy with the ease and the great medical care. His nurses are good with needles as well. I had to get my blood taken and a few shots and she performed like a pro with confidence! So, if you are in need of a new Doctor I highly recommend Dr. Riley. I think they also take most insurances as well!

First visit and love this doctor! He has a professional and serious, but sincere, way of giving it…read moreto me straight. I SO respect that in a doctor and he nails it! Thank you Dr. Sullivan!

I was traveling in Alaska/Yukon and forgot to pack my insulin. In Juneau I went to the Costco…read morepharmacy and contacted Sullivan's seeking an emergency refill... left three messages with no response and no call back. Then my pharmacy at home in Scottsdale called him to refill a prescription...never answered them. Totally unprofessional and irresponsible. I'm getting a new doctor...

I have been going to the Phoenix Men's Health Center for over 7 yrs now. The quality of service…read morehere is beyond exceptional! When I first came here my testosterone level was low low low ! With that Said, No Engery, No Sex drive, No desire ! Once I started the testosterone therapy , Had Engery, Sex drive returned, Desire Returned, and it made me Nice ! If it wasn't for the Men's Health Center, I wouldn't have a sex life. I've also had two Procedures done on the Rocket down below to enhance my performance. I'm very satisfied with those results! Should you need help in the Rocket department...One stop shopping here! Thank You Men's Health Center for bringing me back to Life !

Great place to take care all of your needs. Staff is friendly. You can stay on top of your health…read moreneeds with blood work, prescriptions, maintenance etc.

I love Dr Linda Austin. I feel like I matter to her. She carefully listens to what I have to say…read moreand I never feel rushed.

I love Dr. Austin, ive been seening her for almost 30 yrs. Shes been a amazing Dr. and a great…read morefriend. So sadly i just learned shes retiring in November broke my heart. Will miss her and Flora.