Can you pay my bills? Can you pay my automobiles? Baby we can chill!…read more Isn't that how the song goes? Well either way, I'm a big fan of the people that work here. Tony set me up on my auto policy about 5 years ago and I'm still with them. They're always so helpful over the phone and they'll always call you back when you ask them too. If you're having an issue and you want to reduce your payment, they'll always try to accommodate and see if any new policies are available for you. These guys can't pay your automobiles, but they can sure help you keep your insurance low!

Tony Winser is so experienced and knows insurance backwards and forwards. Unlike others he makes…read moresure one has the right coverage as well as looks out at cost savings too. We feel very comfortable and safe with this agency and lucky to have found Tony in Agoura Hills. We have been with other brokers and always were not quite sure we could trust their judgment. Try this company you will not be unhappy.

I had an easy, quick experience with Western Gold. First, I LOVE that they answer the phone. In the…read moreworld of AI answering services, it was great that I talked to a human who connected me to another human. RIck C helped me quickly and efficiently get the car insurance I needed. I was able to do it in a single day which was perfect for me. I highly recommend that you use this agency.

I would strongly recommend being very careful when dealing with this agency, especially if you are…read morean elderly person or someone who may have difficulty communicating in English. My family recently attempted to obtain a home equity loan, and the bank requested additional information regarding the flood insurance on my parents' duplex. The insurance agent, Patty, was contacted to provide the necessary information. Patty spoke with my father, who is the owner of the property, and told him that only one of the two homes, Unit A, was covered by flood insurance and that Unit B was not. My father explained that, to his understanding, both units had always been covered. However, Patty continued insisting that only one unit was insured and gave him the option of leaving it that way, meaning one of the homes would remain uninsured, or purchasing another policy for Unit B. Because my father needed the insurance information to proceed with the loan, he felt he had no choice but to purchase another flood insurance policy. What made the situation even more concerning was the cost. He was being charged approximately $900 for Unit A and nearly $3,000 for Unit B, which immediately seemed unusual to us. I personally contacted Patty to ask why the cost for Unit B was so high. She told me that, supposedly, the bank had requested an increase in coverage. This still did not make sense because we had documentation showing that both Unit A and Unit B were already covered. I then asked Patty whether we could simply contact the previous insurance company, Neptune, and add or correct the coverage for Unit B since we believed it was already insured. Patty told me that Neptune was no longer offering flood insurance for homes. Because the information we were being given did not add up, I decided to investigate the matter myself. I contacted Neptune directly, and they confirmed to me that both Unit A and Unit B were covered under the flood insurance policy. They also could not understand why Patty was saying otherwise, especially since she had access to the insurance portal and should have been able to see the coverage herself. I was also informed that Neptune was still providing flood insurance, which directly contradicted what Patty had told us. At that point, I wanted to speak directly with Patty and give her an opportunity to explain why we had been given this information. However, after I discovered what Neptune had confirmed, Patty stopped answering my calls. My father and I attempted to contact her multiple times, but she would not respond. We eventually spoke with someone else at the agency and asked to speak with Patty. Someone came on the phone claiming to be Patty, but I immediately recognized that it was not her voice. That made the situation even more concerning. What bothers me most is that my father is an older man whose English is not fluent. He trusted the insurance professional he was speaking with and believed that she was giving him accurate information so he could make the best decision for his property. Instead, based on what we later discovered, he ended up opening another flood insurance policy and paying nearly $5,000 when both units were apparently already covered. I find this extremely troubling. Elderly customers and people who have difficulty communicating in English deserve the same honesty, transparency, and respect as everyone else. No one should feel pressured into purchasing an additional insurance policy because they are being told that their existing coverage does not exist--only to later discover that the original coverage was in place. I strongly encourage anyone dealing with this agency to verify everything independently, ask for documentation, and do not simply take someone's word for it--especially when large amounts of money are involved. My family's experience has left us extremely concerned about the way this situation was handled, and I would personally be very cautious about doing business with this agency.

Thank you Ohayon Insurance for your excellent and personal attention with my current insurance…read moreneeds. I'm so happy to be saving money and have excellent coverage for my home and auto.

NO ONE should buy insurance from this agency!!!!! My friend's husband passed away 3 day's prior to…read moreher insurance renewing. The policy was a lot of money for auto & home, I told her I think she could do better and I would handle it for her, I have insurance background. I called MAIB and spoke to the owner/Agent Mark Annis ,he was close to home and I got a great quote for her. What I did not know, that he put a 800.00 broker fee on top of her premium and added an additional $53.00 to her monthly payment. He never disclosed this to me. My friend went in to sign paperwork alone .( Mind you she just lost her husband three days prior) I expressed this to him on the phone that she is financially challenged at the moment right now. When signing paperwork she trusted this man owner/agent that he had her best interest. He had her sign a broker fee letter and applied 800.00 and disbursed it into her monthly payments!! she had know idea!!! I called him to discuss this and all he had to say was," she signed the Broker Letter !!" This is not only unethical, this man has zero compassion for a young widow with two children. Karma is a bitch !!!!! I would not recommend this agency. The owner is insensitive human!!! I would like to Rate this business Negative Stars, it wont allow me too.:(

From the owner: Auto and Home Insurance. Also Apartment Buildings, business coverage, and bonds. Instant SR-22…read moreFilings

I was in a bind. I couldn't find homeowners insurance and Yoni got me a quote fast with an actual…read moreinsurance company to cover me for fire, weather, and everything else at the best possible price. I'm so happy I called. Very professional efficient and effective. Will definitely be using Elite One Insurance in Agoura Hills for all of my future insurance needs.

I highly recommend using Elite One Insurance as your insurance agent! I have had my commercial…read morepolicies GL and WC with them for years and have no complaints as they are very easy going, understandable and very knowledgeable when it comes to insurance and saving you money!

TAKE YOUR BUSINESS ELSEWHERE. The experience was not positive. He came across as argumentative and…read morecombative, didn't allow me to fully explain my needs, and overall made the conversation difficult. I've worked with many agents and currently carry multiple policies, so I value clear communication and a client-focused approach. There are plenty of agents out there, and I prefer to work with someone who is willing to listen and act in my best interest. He insisted on insuring the property at $300 per square foot, stating that this reflects the replacement cost. However, there are different construction grades and valuation approaches that can be considered, which could reasonably bring that number closer to $250 per square foot depending on assumptions. Given the interaction, I don't feel comfortable moving forward. I'm looking for an agent who is collaborative, open to discussion, and focused on finding the best solution for the client.

Pretty rude guy. just called in for a quote, he just started shouting for some reason!read more

I was with Cheryl for 25 years. You go through a lot with…read moreyour insurance agent in that amount of time, and Cheryl was always present and supportive through the inevitable difficult situations that arise. i highly and wholeheartedly recommend her. Experience,, smarts and empathy. She is the complete package.

My family has been with Cheryl and her team for over 25 years! We stay with them because we know…read morethem, and they know us. Whenever we call, someone is always available, and they're consistently friendly and helpful. In the past, when I've called in the aftermath of an accident, feeling shaken, they've been incredibly kind and comforting. Most importantly, they get the job done and have never tried to argue against a claim. They make it easy to add new drivers as the kids get their licenses and help us find any discounts to offset costs. Overall, as far as insurance goes, they make everything as easy and stress-free as possible. We could probably find a cheaper, no-frills policy elsewhere, but I'm confident this has ultimately saved us time, money, and stress. Highly recommend!

By far, the best insurance company! I've been with Farmers - Jorge Sánchez Perez for about five…read moreyears and I don't think ever go to another company. Jorge knows how to take care of his customers and he works around the clock to ensure any question or issues are resolved. I have personally recommended multiple friends and family and they are happier than ever with their low quote. I've called him requesting a quote while doing some car shopping and within minutes I've had an estimate and he was willing to be on stand by until I found the car I want. Amazing insurance for a low price !

Awesome experience, he help me and this is the first time an agent takes the time to explain all my…read morecoverage and what they are directly on his monitor so i felt like there is no hidden fees or price, this its not just about price but also the service provided

Jake Gutierrez and the team at Allstate's David Rosales' office made obtaining auto insurance…read moresmooth and easy...almost pleasurable. He listened to me and answered all of my questions and concerns so that he understood exactly what coverages I needed for my personal situation. Jake found me the BEST coverage for an unbelievably great rate. My rate had better coverage for three vehicles and three drivers than I previously had for two vehicles and two drivers (the same vehicles and drivers from my previous policy but just adding a driver and a car to my Allstate policy). The process was super simple; a phone conversation, a few texts and e-documentation. Later Jake reached out to make sure I was happy with my policy. He also resolved a concern that I had regarding one of the drivers on my policy. Jake made it clear that as long as I have my policy, he was available to personally oversee and assist me with it. In my over 30 years of driving, this has been the BEST experience with an auto insurance company and agent. Thank you Jake Gutierrez and the team at Allstate Insurance: David Rosales!!!

Allstate is amazing ! The team that David has in Agoura matches that as well everyone so helpful…read moreand great attitude makes you feel welcomed and secure when working with them! They are great !!