After a local dealership quoted me an exorbitant amount for a repair that could lead to an even more expensive repair, I knew it was time for a second option. After asking a few people for recommendations, I decided on Sam Moore's. A few days after I dropped the car off, I was called with a diagnosis and a quote. Whereas the dealership was quoting me $7K to $10K for a broken head gasket or cracked cylinder head, they diagnosed me with a clogged fuel injector and a $550 repair! It's very refreshing to find an honest, experienced mechanic and I'll be sure to recommend Sam Moore to anybody looking for a mechanic. read more

Customer service was poor and rude, and the owner was unkind. This business is neither honest nor trustworthy, which is disappointing for small businesses in the community. read more

We took our 2007 Jeep Rubicon wrangler in here because the air conditioning wasn't working. We figured it was going to be an expensive repair, but they discovered it was just out of freon needs a belt to the vent. We are happy with the service, price, repair, professional and speed. I highly recommend them for auto repair. read more

Sam Moore's Automotive - Our Jeep that the Air Conditioning was repair in. - Auto Repair Near Me - Bakersfield, California

I wouldn't recommend. Tried charging my daughter for two rear brakes and two rotors $1200. Very absurd in my opinion. Better places and better pricing elsewhere. read more

I've come here for years now, and any issues have been fixed promptly. Above and beyond, reflective of a company focused on God to the best of their abilities. read more

The level of customer service started off great all the way through me asking questions on the quote they gave me. I ask if I could get the parts ordered and have it delivered to them would that be ok since they wanted to charge me $465 for parts and I could get them for $250. I also inquired on what the hourly rate is and how many hours the three items to repair would take since the labor they were charging was $1,900. I have work with many automotivevrepair shops in the past and the labor quote seemed extremely high. At that point they got rude a d told me good luck and cone and get your car. I let them know that I told them I would be out of town for work and could pick it up on Monday since I was getting back in town after they closed Friday a d then I was told they will charge me $100 per day it stayed there. My wife doesn't drive a manual transmission and I'm 4 hours away I had to find someone to get the vehicle. Then I let them know I found someone to pick it up and he will pay with a credit card since they avceot card and then I was told it has to be cash. I had to inconvenience someone to know stop and get cash. They did mention a discount if paying with cash that I didn't get either. So all said and done they wanted to charge me a total of $2,400 and with me ordering the parts and going to another mechanic I'm getting it done fjr $1,200. With how rude they are after not getting their way I will never go there or recommend anyone going there. read more

This place is extremely money hungry and they'll over quote you by a MASSIVE margin. I brought a diesel vehicle in because of a DPF issue and they wanted like 350$ to DIAGNOSE the thing, then tried to explain that "this is how business is done," "we've already started," and "if you don't use us, then good luck." He told me it would cost no less than 4,000 for the repair, I ended up getting it done for $1,600 by a specialized mechanic near LA. I later asked him to do a small job on it, and he said "I won't help you and refuse to touch your truck." Petty, money hungry, and unfriendly, I would like to see this place out of business and maybe a new, reasonable mechanic could enter the rosedale area! read more

This guy's a legend! My son's radiator blew while passing through on a road trip. They worked with a broke teenager to find the most cost effective solution. When the part wouldn't arrive until the next day, personally gave my son a ride to a local motel. Awesome shop and service read more

They found the problem that other shop could not find. They spent a week on the problem, only charged a few hours, plus the repair. Good people too. read more

Brought my truck in to get the AC fixed a few weeks ago. I was told that the truck passed all vacuum tests and dye tests, and was filled with Freon. I explained to the manager that I had been through this with a different shop in the past, and suggested that it may be the condenser. He assured me that a leak in the condenser would have been observed with the dye test. I dropped it off today, and now I'm told that the condenser is leaking. When I asked why that wasn't observed the first time, the manager could not give me an answer, and told me I'm a bad customer and to pick my truck up. read more

Recently asked if they could do front end work (bushings, end links, ball joints) on my early Camaro. Basically I was given the run-around. They said parts available was difficult, could take time to get them. Parts are available through many third party vendors, NPD, Classic Parts, etc. They also said it could take up to 6 months for the repair. The price quoted was $2500, the highest quote I received. He told me of a Mustang that had shop damage from sitting so long, a red flag. Based on all of this please choose your shop carefully. read more

I had the best possible experience here. They saved my car and were able to get me a new battery right away with excellent customer service. I can't thank them enough and appreciate how they made me feel at ease. You can 100% trust them with your vehicle because are honest people and know exactly what they are doing. So glad I found them and they took care of me right away. The whole crew is friendly, professional, and knowledgeable. I wish I could give 10 stars but 5 is the max! Thanks again for saving my car and making my day. read more

Went to get my car checked out for an oil leak they quoted me $3,000+ and also took my undercarriage cover off of my jeep compass without replacing it. I went to Big O tires and got quoted $500 for my oil leak. Do not trust this place they use Christianity to act like they mean good business. It's a SCAM. read more

Very friendly staff, honest diagnostics, prompt work, I don't think I would take my vehicle or the work fleet anywhere else. Easy 5 stars. THANK YOU GUYS! read more

Great service, dropped the car off and it was done in just a few hours and the problem was solved!! Awesome price and super value. I appreciate the face to face communication and explaining the problem and suggestions to fix it. Generally nice, honest bunch. Blessings. read more

RUN!! RUN!!! RUN!!! Sam was awesome - new ownership is NOT! Dave will SCAM you, raise prices and find more things wrong with your vehicle as other reviewers said. That whole "Christian" crap he likes to throw in people's faces? Hypocrite! Don't believe him and his crosses. He gloats about how he's a Christian man being the honest mechanic but he is NOT. He reminds me of Danny McBride - totally untrustworthy and stuff comes out of his mouth faster than he can process any truth and unblinking eyes. I have reported him. I am in the right and know my rights as a customer. All this guy does is try to compete with my hard times and tells me how he makes this and that, how much he pays his guys and gripes about how much he pays them "to push a broom around" and how much he pays Sam for business ownership. This guy has no right to take on an honest man's business. I listen VERY WELL and can catch lies, exaggerations and here's the situation: I had my dealer run a super expensive diagnostic all for an oil leak. Dave's sister-in-law was a young gal working for him and she was laid off. She had straight up lied to me giving me fluff how she trusts her mechanics and basically said any other mechanic is just out for money but not HER shop! Integrity is my #1 trait and I expect that out of others. Good mechanics are hard to find. I found a great one years ago, then he retired. I find another one, then he moved out of state. I went back to my dealership and the repair costs more than the car is worth. So I go back to this shop biting my nails. He happens to be buddies with a guy I felt was a scam who worked on my cable shifter. You are who you hang with. So I was told by the girl, Sarah that I should come in at 1pm and there will be a ride back to my home. There was at least 23 cars there - it is always packed here. These are Sam's leftover customers. I waited forever - Sarah wasnt there and Dave came out with this arrogant sense of himself and I asked, "Are you the mechanic?" He says, "No - I'm the owner." But apparently he is ALSO a mechanic but no clue why he was so cocky about it. He told me Sarah was taking a longer lunch than usual. So apparently their "ride" home is you take your own vehicle to your house and the receptionist drives your car back to the shop!! To make a very long story short - they couldnt get to my car until 2 days later, then I get a text around 2pm.....this is where my review stopped, as it was a draft for back in 2017. This guy is a LIAR too. I brought in my own oil, 6 individual quarts. My SUV takes 5.5 quarts. He claimed he used it ALL when I asked for the leftovers. He charged me $1300+ for just the valve cover gasket and arrogantly couldn't find the timing cover leaks as the other mechanics found and only changed the valve cover gaskets. His mechanic late verified I was right later when I complained and he didn't care. I reported him. Well the valve cover gasket oil leaked onto the alternator and failed on my way to court to sue him. I had to get a rebuilt one and it failed 3x, each time I had to pay the alternator guys and another mechanic to install it. I took this guy's ass to COURT and despite my evidence, time, money spent on gathering so much proof from other mechanics showing that valve cover gasket leaks cause alternators to burn out, despite proof that he didn't do anything to stop the leak, the ugly old female judge who always favors men (she lets rapists run free), let him go!!!!!! Wasted $1300 and guess what? The valve cover gasket still leaks!!! DO NOT TRUST this narcissist!! I'd say a class action lawsuit is in order. read more

they charged 201.00 to change an alternator (a NEW one that i supplied), on a 2002 Camaro, it took 5 hours to do it and i find out later the "book" time is .8 hours for the job - this equates to about 220.00 an hour for this service. this is an obvious ripoff and i will never use them again - or recommend them any more. they did "recommend" that i have both belts changed, at a cost of 132.00. the belts cost about 38.00 for new one (or 25.00 for the cheap ones) so they wanted 92.00 to change 2 belts! or 107.00 if they were to use the cheap ones! SHOP AROUND! the Chevrolet dealer charges 90.00 an hour and this would have cost about 85.00 at Shafter Chevy read more

I have brought my 2014 mustang in here twice for repairs and both times I had a good experience. My car runs very well and if something that he replaced breaks will be under their warranty and will fix for free. They have a number to text if you prefer to communicate that way. I think that helped me out to decide when to bring my car in when it was less busy. Thank you for taking care of us! read more

Dave and his team are the best! An honest mechanic! He will always take care of you and treat you as a VIP. Very knowledgeable and reasonably priced. Rhonda Shoufler read more

I took my Car to them because of a shorted out inverter cooling pump that caused a 15 amp fuse to blow. The pump costs $40 and takes about an hour to install. I have replaced it before. They said it would cost $800. They also said I needed a new catalytic converter and that would be $2400. I cleared the error with my OBDII scanner, replaced the pump and am back on the Road. Only cost me $125 for the fuse. I was 170 miles from home and they wanted to charge me $45 a day for storage. Thanks to CKT Towing in Bakersville for letting me keep it at their yard at no charge until I could tow it home. They even gave me a free tow and didn't charge me for going over 7 miles with AAA. I hope they're on yelp because that's my next review. I respect that people need to make a living but can't respect overpricing. The guy that was putting a piece of the front bumper with an impact and cross threaded a bolt and I will need to fix that now. Maybe they are Prius or Berkeley student haters or knew I was from out of town. Don't break down in Buttonwillow if you can avoid it! read more

Dave took such good care of me when my alternator kicked the bucket! Great service and fast turnaround. They even offered to drive me to work while my car was being looked at so I wouldn't be late! Best customer service in town. read more

I cannot say enough about Sam Moore's Automotive. Dave and his staff treated me fairly and were completely honest about everything they did. He fixed only what needed to be fixed. He never tried to sell me on anything. I have no reservations at all with recommending Sam Moore's Automotive for your auto repair needs. read more

Took my 2012 chevy cruze eco in for some noise in my brakes and broken water pump. they cleaned my brakes at no charge and said they didn't need to be replaced which was awesome and saved me money. the water pump was fixed and at a great price too. their communication on what needed to be repaired was clear and prompt. I couldn't be happier with the service and honesty from this shop. read more

My car broke down on highway 99 during a road trip and the owner of the shop was able to squeeze me in to the front of the line. I had my vehicle towed and he put his mechanic on it right away. Unfortunately my engine was blown and needs to be replaced(luckily it's under recall with the dealer) which he called the dealer for me and got Information for me to take the next steps. He was so helpful and sweet. His wife even offered me a ride to my family who luckily lived nearby! I couldn't have asked for a better mechanic and experience. He was honest and reliable did not try to upsell me for anything or rip me off. Good people are hard to come by these days! Please go see him if you ever want a reliable honest mechanic shop. I will def be back. I'm sure he would have fixed the problem if he could have and at a reasonable price. He didn't even charge me for his time. He and his staff were so kind and accommodating. Thanks again. read more

Sam Moore is a respectable, and reliable, family based business, that treats all like family. Friendly, fare priced, service.

Good honest caring people that know what their doing! We have had our sons 69 mustang in a few times. They are great people and they take good care of their customers and their vehicles. They take the time to answer your questions and address concerns. We recommend this shop to anyone for any anything, only place we trust to go to. Thank you David and all your staff. read more

They fixed my rattling noise on my Chevy Cruze. This shop was very professional and honest.

I am not one to write yelp reviews but I had the absolute worst experience. Don't get me wrong everyone was extremely sweet and nice but overall I really got screwed over. I went in for a simple motor mount fix which was covered by my warranty. There was absolutely no noise when I brought my car in the only reason I knew my motor mounts were loose is because my car would jerk back when I put it in drive or reverse. I live out of town and I had to visit the shop at least 6 different times trying to get my car fixed. Originally they said they fixed my car and I was good to go and as soon as I left the shop I noticed my car was making a really loud rattling noise when I pressed my breaks, started my car, and occasionally when I was driving. I called and told them on a Friday morning and they said to come in and they'd check it out. I called out of work because it sounded unsafe to drive my car. I waited in Bakersfield all day until They closed only for them to tell me they didn't get the chance to even look at it and they couldn't look at it until Monday. The owner basically bullshitted me and said he could of bent my exhaust when they were working on it. Then went on to accuse me of "off roading" in my vw Jetta. I told them I had to take my car because I couldn't miss anymore work but that if anything happened they were going to be held responsible. Then they rudely threatened me if I was going to hold them accountable they'd hold my car until Tuesday when they could work on it. I went down and got my car after he bullshitted me some more. Finally a week later they got the part for my car and they said it was one of my motor mounts that needed to be changed?? Which is weird considering I took my car in to get those fixed In the first place and they supposedly already replaced them. After a few days they finally fixed it and the noise in my car is SO LOUD and WAY WORSE. It's so Loud and embarrassing and this noise was not happening at all before I took my car here. My car sounds absolutely awful and I have to wait a few weeks before someone else can look at it because I refuse to take it back to them because I'm honestly scared of what will happen next. Also one time when I took my car in I had half a tank and when I got my car back I was at 10 miles!!!! I went in for a simple fix and left with my car in a far worse condition and I have had to miss several days of work and they have added so much stress to my life. Would absolutely not recommend. read more

Great and honest business!!! They fixed what needed to be fixed. They went above and beyond in taking such good care of my car. Totally appreciative of their work. read more

Excellent experience! They told me what was wrong with my car prior to paying a penny. Very professional receptionists and area. They even offered me a ride anywhere when I decided to leave my car there for them to fix (although I already had a ride). It was still the thought that counts thank you to everyone there for an experience I have yet to have anywhere else read more

Great Service!! We brought our car in because Honda couldn't get is in for four days. The mechanic fixed the missing bolt in 10 minutes while waited. They are super honest and very nice. We'll be bringing our cars here from now on. read more

This is where I go to take my vehicles when I have a problem. Sometimes you can't get in right away and may have to wait a day or two, but there is a reason this place has a waiting list and they're worth it! Dave the owner has on more than one occasion went above and beyond what any other Automotive shop would do to correct the problem with my cars and make things right. Dave always explains things well and always makes sure any work done is approved first. I work in the oilfields, and the roads out there are very hard on my vehicle, but he always gets me back out in the fields fast! read more

TL;DR unless you like paying 400% of retail price for parts and getting bait & switched, find somewhere else to get your car fixed. Got recommended this place because a coworker vouched that he has been going there since the 90s and that this shop is honest in its pricing and service. Boy does a change of ownership shake things up! I went there expressing that I wanted my spark plugs changed as 2 weeks prior my dealership quoted me $200 to get them fixed and the check engine light finally came on for it. They call later saying that along with my spark plugs needing to be replaced I also have a MAF sensor that needs replacing as well and that the total would be $335. Considering a MAF sensor is $100+ and including labor it seemed like a fair deal. Once I get my car back I look at the invoice and am shocked to see that they charged me $160 for 4 spark plugs!! These cost 9 dollars each at autozone or oreilly! The whole point of local shops is to pay a fair amount compared to dealerships, not charge me more! Then on top of that I check the invoice again and see they didnt even replace my MAF sensor but instead just cleaned it which is an incredibly deceptive bait and switch to throw me off the total ripoff price for the spark plugs! I absolutely despise dealership service centers but i'd recommend going to a dealership instead of this sketchy and deceptive place read more

car shakes $1800.00 later no change take it back maybe I need a tune up is what I was told ,years ago this place is the only place I took my car the owner tells me who ever worked on your car patched up the leaks with gum I looked at him guess he forgot it was Sams Shop and for years I paid for repairs on leaks from this rip off place no more a smile with a stab in my back. Parts they don't give back have your car for a long time one time several weeks New owner doing the same he wouldn't even come out to talk to me this last time shameful what a business to rip people off Im not saying they didn't replace parts but did I really need them when I still have the same problem i came in with beware read more

Will never take a car for service here again. Had an appointment for an oil change and a routine inspection at 0800. Dropped the car off and the receptionist said it would be ready around 1200; if anything changes she said she would call. I walked around the area waiting for an update or a call. I did not hear from them at all. I had to call asking for an update at 1230; I waited giving them the benefit of the doubt thinking they might have found something or what have you. I called and the gentleman who answered the phone said the receptionist and the mechanic were at lunch and he did not have an update for me. He said they would call when they got back from lunch. Finally get a call 45 minutes later from the time I called. I was furious to say the least. No communication and a lack of respect for the customer's time. After over 5.5 hours for an oil change I am taking the car elsewhere. read more

My wife took my truck in for a simple inspection, transmission service, and for the spark plugs. Instead, they change the oil when the sticker showed it was only 1,000 miles past its last oil change, and charged $140 for it. Also, they replaced a brand new air filter and did almost nothing else. Avoid at all costs, or they will rob you like the crooks they are. read more

way over charges! they changed an alternator on my 2002 camaro, that i supplied, (new in the box) and charged 201.00. i later found out that the "book" time for this job was .8 hours (48 minutes). this equates to about 220.00 per hour for their labor - about the same as a proctologist would charge. i advise anyone who needs service call around (even the chevy dealer would have been less than half the price) and get different estimates - this place is a rip off and will never see another dollar from me. read more

Love the the customer service! Very helpful when I call or have to go into talk to them. Talking to the mechanic feels like talking to a buddy about my car. The prices are fair. Family owned, honest workmanship, and good prices. What more could you want from a local shop! read more