1. Samar Dental Group

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Doral, FL

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Samar Dental Group

5.0 (1 review)
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5 years ago

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Nicklaus Children's Urgent Care Center

Nicklaus Children's Urgent Care Center

2.3
(31 reviews)
2.4 mi

Tuve una experiencia excelente en Nicklaus Children's Hospital del Doral (107 Ave). Desde el…read moremomento en que llegué quedé realmente impresionada con la amabilidad, el profesionalismo y la calidad de la atención. Quiero destacar especialmente a Etenie, cuya atención fue excepcional: muy humana, atenta, paciente y siempre dispuesta a ayudar. Su trato hizo que todo el proceso fuera mucho más tranquilo y agradable. Sin duda, un lugar donde se nota el compromiso genuino con los pacientes y sus familias. Estoy muy agradecida y lo recomiendo ampliamente

I had a very disappointing experience at Nicklaus Children's urgent care during my baby's visit…read moreyesterday. My 5-month-old son had developed an unusual discharge from his penis, so we brought him in to be evaluated. Unfortunately, the doctor who came into the room never even introduced herself, so I do not know her name. From the moment she walked in, her tone was loud, dismissive, and unnecessarily rude toward both my husband and me. While examining my baby, she forcefully pulled back his foreskin even after I explained that I only retract it gently as far as it naturally goes without forcing it. She continued to pull it further back, which caused visible fissures and pain to the tip of his foreskin. Seeing my baby in pain because of an unnecessary action was extremely upsetting. After that, she stated that the only way to know what was happening was to catheterize my baby to obtain a urine sample. When I respectfully declined that option, she became irritated and began lecturing us about how parents' fears sometimes prevent problems from being detected early. While I understand that doctors need to explain risks and options, the way she spoke to us was judgmental and unprofessional. What made the interaction even more shocking was the way she asked about my son's care. Instead of using appropriate medical language, she asked, "Do you guys peel it back?" This wording felt extremely inappropriate and unprofessional for a pediatric medical setting. As parents, we came in concerned about our baby's health and expected compassion, professionalism, and respectful communication. Instead, we felt dismissed, judged, and our baby was physically hurt during the examination. I brought my child with no sort of pain , just looking for a diagnosis. Now I have him at home suffering from that bad procedure and guess what , with not a single answer I hope the hospital takes patient experience and bedside manner seriously, especially when dealing with infants and worried parents.

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Entrando al dentista
Entrando al dentista
Nicklaus Children's Urgent Care Center
Nicklaus Children's Urgent Care Center

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Samar Dental Group - pediatric_dentists - Updated July 2026

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