I have no idea, none, why there are any bad reviews of this place…read more Because of how bad the reviews are, I was TERRIFIED to go here, but I had a horrible rash under my eyes, that was making me not be able to sleep, and so I finally went in here last week.. and I am SO happy that I did. Upon walking in, everything is clean, organized, masks, and hand sanitizer stations, in multiple areas of the building, and the staff was friendly, helpful, and communicative. The doctor I got.. I am so sorry, but I forgot his name, but he drew out my problem for me, took the time to draw it out! so I knew what was going on with my skin! and that was the first time in my life a doctor was like that with explaining my eczema, and spoke to my ADHD. Seeing it drawn out and explained like that, made so much sense, after 25 years of eczema. VERY informative, and professional. His diagnosis, and what he prescribed to me, helped me within 24 hours! GO HERE. SERIOUSLY.

I must have gotten lucky when I came here because I had a really sweet female doctor (i think her…read morename is Althea) but she was great and she listened to all my concerns and instead of dismissing them, she treated them.

I'm a nurse. I opened a Yelp account just so I could leave a review. This place is a joke. My…read moredaughter had a mild sore throat and low grade fever for a couple of days. I came home from work on the third day and she was complaining that her throat had gotten quite a bit worse. I took a look and sent her to urgent care (she's a young adult, college student, lives at home) thinking she had strep. They did a strep test which came back negative, sent more labs in, sent her home. What labs? We don't know. Never got any results. This was Friday. Monday she's in excruciating pain and throat is so closed off she can't swallow let alone talk. Husband then took her back to urgent care. They were told all labs came back negative. When asked what the labs were they were told, "All of them." No, sir. You did not test for EVERYTHING and it's concerning that you could not say what labs were sent. Gave her a steroid injection for the swelling and a strong NSAID for the pain and told her to go to the ER for a CAT scan if she wasn't feeling better by the evening. A CAT scan?!! When you're telling her it's just a viral infection?!!! And no script for a steroid taper? My husband came home and told me all of this and said the place was super unimpressive. Doctor saw her for 5 seconds each visit. I took her to the ER at 4:30 the next morning because she was back to not being able to swallow. The ER nurse and doctor both said never go to that urgent care. They had to do all new labs because they can't see anything that the urgent care did and as we had never gotten any results we couldn't say either. Wrote her a script for a steroid taper which did the trick. When I picked up her script the urgent care had written one for Zofran, an anti nausea med. Why? I don't know. Yesterday she got a bill for $440 on top of the $60 she paid for each visit. I have he wast insurance so the amount was stunning. She asked for an itemized list of charges. Mostly a bunch of indecipherable abbreviations. Again, I'm a nurse with 14 years of acute care experience and I had no idea what the charges were. So, if you have $560 to basically be told to go somewhere else for competent care then I highly recommend this urgent care.

Update just found out I have diverticulitis. Not only was I misdiagnosed I was treated like I was…read morecrazy. If you see John, walk tf out.

Went in for back pain after backing up into a door knob. They asked me my pain level. I said 7…read moreunless move. Then higher. They took me into the first room . Left me for 3.5 hours. I got proof. It ended up being a cracked rib and bruised kidney. They treated me like I wanted pain meds. And left Me . I left. I'm not an addict. And I won't tolerate that treatment. Do not take your loved ones or children to this place. Looks like normal people Working. But it's not. They judge you and act accordingly. I went to Corvallis and got treatment immediately. Two thumbs down to all in Albany hospital ER. Besides the Girls in triage who were super sweet and funny.

I imagine every hospital in the US has bad reviews. But this one is full of people that don't care…read more You are a number and thats it. There is a dead fly in the freaking.

Sometimes things can feel and be extreme. The folks at the desk are wonderful! Dr. Ward and Dr…read more Elmquist loves to help people.

One star is for the providers who are making the big bucks. The support staff is great but…read moreproviders don't give a rat's @ss when you need something urgent and as simple as a form filled out and sent off. The Samaritan monopoly is ridiculous. I'm looking for another primary care physician.

Men need to go here to get the care they need as they age. This place is great. Friendly people and…read moredoctors. I feel better than I have felt in years.

Dr. Barnes is awesome. He really listens and interacts well with his patients. He doesn't just tell…read moreyou what to do, he makes a plan WITH you, is very pleasant and comfortable to be with as well as his staff - they are great! I highly recommend him and his staff. :)

I almost never leave reviews on Yelp...in fact, this is probably my first. I was quite distressed…read moreto read Andrew P's review of Dr. Byrne. I have been in the health care field for 45 yrs and have been impressed by the fact that she truly listens, asks good questions, does hands-on exams, orders tests appropriately, refers when necessary, answers my questions and is caring. She always reviews my chart prior to the visit. My husband changed to her and is happy as well...he had gotten decent care elsewhere but felt the doc was just checking off the boxes for his diagnosis. The front office staff is great, and the CMA Erika has consistently gone over and above to help and to communicate.

Dr. Wheeler, generalist, was assigned to me after my previous internist no longer took my new…read moreinsurance. At first my husband and I thought this would be a decent fit though she stated I would ultimately need to find an internist. When I called in for my pain medicine to be filled , which she was reluctant to do but agreed until I was accepted at a pain clinic, would never be called in on time and always after I had to remind her of her agreement and then essentially beg her nurse for it. Withdrawal from a pain medication is not pretty. Dr. Wheeler would never talk to me - it was always her nurse who had one stance and it wasn't that the patient came first.The worst was her absolute refusal to listen or at least discuss this issue. I went into what I called a full blown withdrawal which was one of the worst experiences I've ever been through. The Pain Clinic called and stated it was up to her to prescribe it.Her whole attitude was self serving and not patient centered. I cannot recommend her for services . She retired once and should retire again .

Everyone from the reception to the medical assistant to the provider provided exceptional service…read moreon my first visit today

The staff there are caring and made my surgery experience very pleasant. The staff listened and…read moreanswered my concerns. I can't say enough nice things about Waverly Lake Surgery Clinic.

Came here for some shots in my back from Doc Rask. The…read morefront counter lady's were super nice as my wife and came in to check in. They got me back at my scheduled time for my appt. The Nurses in the back area were very nice and took good care of me. They took time to explain everything in great detail. Which was nice, cause no one is excited to get shots in their back. The Doc came and greeted me and then went back to doing what he was and then I saw him again in the surgery room. He got me up on the table and did his job and all went very well. I was in and out just like that and feeling better almost right away. I cant say enough good stuff about this place and its staff and Doc Rask. I do wish the Doc would reel in the staff at his clinic tho. He is so kind and seems so down to earth for a Doc, and they over there are running people off. which makes him loose customers. Good Doctors are hard to find, he should surround them self's with good staff. He is awesome but his support staff is very rough. I suggest anyone should read my review of that place as well. its sad but true story. (corvallis pain) But back to this place. Its great and the people here were great and that's what is important.