Couldn't be happier with the service. Paul and Travis were on time, professional, organized, and…read morethey explained each step of what they were doing. Legitimately happy to recommend them to anyone.

I've hired Paul a couple times to convert some phone ports to Ethernet. He did a great job and…read moreworks efficiently. Also he's overall a really friendly guy.

Came into the store on a busy Saturday and waited a few minutes and then was helped by a nice sales…read morerep named Andrew. Me and hubby were looking to upgrade our plan by turning in our old phones and purchasing new iPhones. Unfortunately our phones didn't qualify for for the buy back but we still wanted new phones and Andrew was very nice. While setting up our new phones Andrew took the time to explain everything and my husband had a million questions and we both felt Andrew was quite knowledgeable. At this point the store was packed with customers but we didn't feel rushed at all. Very happy with our experience and the customer service rendered by awesome employee Andrew. Loving our new iPhones but disappointed we couldn't get anything for the old models. Always been a good store with nice employees.

Misleading Sales Practices and Poor Service! I am writing…read morethis to warn others about the deceptive sales practices at this location. I was misled in several ways: product misrepresentation, undisclosed fees, and unprofessional management. One week ago, I purchased a new phone and a watch based on a promotion explained by a representative. The representative charged me for a newer phone model but knowingly provided me with an older, cheaper model. I discovered this discrepancy when I finally managed to set up the device. When I returned to the store to resolve this, I was told I could not receive a full refund, specifically regarding activation fees that were never disclosed to me at the time of purchase. During my attempt to resolve this, the store manager was present and overheard the interaction. He offered no assistance and left the store while I was still speaking with the representative. When I asked to speak with him, the representative dishonestly claimed he had already left for the weekend. I expected a transparent transaction and professional service. Instead, I have been left with the wrong product, charged for features I didn't receive, and hit with surprise fees. I am incredibly disappointed with the lack of integrity shown by both the sales staff and management. Never will be back to buy anything at this location

This Perris location for Metro by T Mobile is wonderful. Diego and his supervisor were capable,…read moreinformative and extremely helpful with my Samsung Galaxy device. The charger used was not available and these wonderful people were gracious enough to provide one that SAVED MY DAY. They deserve 5 GOLD STARS and the best treatment possible. Another outstanding feature is that the location also featured more cell device varieties than their other competitive locations. I was impressed with the positive, friendly and supportive gestures provided last Saturday afternoon at this store location.

I have to give one but they deserve 0 stars Everytime d…read morecome they're rude and this time it said gone for lunch 30 minutes I showed up at 6pm and it was 7 pm and still nobody there

Great price. Great equipment. Great people. What more can I say. I highly recommend them.read more

Novatech was a pleasure to do business with. Grant, Bobby, and the rest of the team were very…read moreprofessional and communicative. Scheduling was a breeze and the work was done quickly and efficiently. We would be very happy to recommend them for any of your telecom needs.

Chris installed our Starlink Gen 3 system yesterday and I could not be more pleased. Clean and…read moreneat install that works perfectly. I don't know why Yelp shows him only in the Riverside area as he has a location in Malibu. I will definitely use him again.

WOW, we are so impressed with the level of service we have received from this company. In…read moreparticular, Chris. He is so patient and kind in his explanation (not all of us are tech savvy) he also went 100% above and beyond for us in helping to ensure our event had the connectivity we needed to be successful. I will recommend this company to all of our contacts! Chris, you are an awesome human being, and btw it was a pleasure meeting your son today as well. Thank you kind sir, for all of your hard work. May your business flourish!