i've only had their ice cream once but man let me tell you it is fantastic.!!!! I lived around this…read morearea for a long time and I never knew this place existed. This is truly some of the best ice cream I've ever had now I've only tried two flavors, but both were fantastic and made me wonder of all the years that I've wasted eating other ice cream. I'm not gonna lie. It makes me sad and the people there are so kind and helpful. I can't wait to go back. The ice cream is fantastical, and the caramel cashew almost knocked me out. Can't wait to try them all.

Always friendly workers i would recommend coming here for Italian ice. definitely recommend this…read moreplace for ice cream

Cool little spot in Longmeadow, great for a quick sandwich for breakfast or lunch. The staff is…read morepretty quick at taking orders and it comes out in a reasonable time. It's clean and has a decent variety of food for what it is. Nice place to stop in if you're in the area.

Great location and idea to make this an ice cream place, it's close to the center, high school, and…read moreright on the bike bath. We stopped in on a weekday afternoon to check it out, and get some damn ice cream. I was immediately impressed at the nice new parking lot, rehabbed old train depot, and amazing wrap around deck. A lot of money went into this. We ordered a small kids soft serve, a medium toasted coconut cone, and a mint chocolate chip milkshake. It came out incredibly fast. Everything tasted good with no complaints. Nice picnic tables to sit at. Only downside is the prices, it was $15 for our order. IMO that's kind of steep for what we ordered.

We Visited Batch for the first time on Friday night and loved it! We arrived around 9pm and it was…read morequiet as we were the only customers. The two employees were helpful and polite and we sampled a few of the more unusual flavors before deciding on our ice cream choices. I sampled the Brown Sugar Bourbon & Pecan and it was so delicious that I went with a combination of that and chocolate chip cookie dough in a house-made waffle cone. It was all so good - especially loved the house-made waffle cone. It was one of the best I've had - thick, crunchy, and delicious. Best of all, icecream didn't drip out the bottom of the cone as has happened to me with house made cones in other places. Prices were reasonable and Batch is located in a really nice shopping plaza with plenty of parking. We'll be back!

Simply the best! Ginger flavor with bits of candied ginger is out of this world. Green Tea is very…read moregrown-up. Vanilla is pure vanilla. All three taste homemade with only pure ingredients. They explicitly avoid gums (like xanthin and carrageenan) A rarity nowadays. This used to be carried in the local BigY supermarkets but no longer. Why I don't know but it is missed.

They hired my son who has a disability. They told him how great he was and told him he'd be working…read moreweekly. I was told by the manager that he was too overweight to work inside the cafe (I'm writing it nicely) . So he would only work outside events. The manager apologized in a text (I have the text) and said yes he could work in the cafe. She never gave him any more hours after 2 shifts for outdoor events. I was told how much they loved him there and loved his personality and enthusiasm. She even told him he had a special title, "special event coordinator."after weeks of no schedule and no response from the manager, He contacted the owner and was told he would get a follow up call. He never got one. I left a message last week on here and whomever manages the fb page told me Steve would follow up. (The person managing the FB page refused to tell me who they were When I asked ) My son holds a few different jobs and is also a college student. He's on the autism spectrum. I thought this place would be a great support to the autism community and those with disabilities. I'm disappointed that they didn't care enough to make this right for my son, left him hanging with no response, no apologies, no resolution when he did NOTHING wrong. My son again followed up with the restaurant, and was told by someone named Colin, who identified himself as the manager, that Steve was in the restaurant, but not able to talk at the moment. He said that Steve would give my son a call back. It's a week later and he never heard anything back. Since that time, my son has started another job at a local country club. Although he has no use for this job at the depot now, it's very clear that they discriminated against his disability, and they couldn't even have the decency to return his call. Also, They blocked me from their Facebook page because they didn't want me leaving any further reviews or comments on their business. If they have done nothing wrong, then they would have no problem whatsoever returning my sons phone call. I hope the autism community remembers this when they go to patronize this business. It's very attractive for those on the spectrum who have interest in trains. But Depot has no use for anyone on the spectrum to be working in that business. Also, if you're overweight, they definitely don't want you working in the café.. Steve I hope you remember this experience. I also hope you know that I have a lot of contacts in the AUTISM community and I will discourage anyone I know from going and patronizing your business. It is very disappointing that someone of Steve's status could not be bothered to treat my son with any respect or decency, and at least talk to him and return a phone call. Clearly he had something to hide.

Great local bakery, farmers market & ice cream shop. The baked products are amazing while their…read morebreakfast & lunch sandwiches are fairly priced and delicious. There's plenty of parking on site and frequently there are farm animals to visit before or after your meal or treat. Please help support a delicious local business.

THIS GOTTA BE THE BEST HOTDOG I HAVE HAD OH MY GOSH. The BUN??? It's a buttery toast/bread that…read morejust melts in your mouth...SO GOOD. And if you get it the way I did...IT SLAPS!!! Special shoutout to Robbie who made my banger hotdogs, YOU THE BEST!!!! Don't get me started on the peach and mango green tea refresher bruh...this gotta be the drink of the summer. It's so refreshing and tasty??? Banger. Not only are their breakfast sandwiches (& ice cream) are also great but man, they truly have other hidden gems as well. Also!!! Everything is FRESH AND HOMEMADE. So you KNOW it's quality! And the amazing staff making these delicious foods deserve all of the praise!

This is just a classic ice cream stop in the middle of Massachusetts. There's just something about…read moreabout coming here that makes you feel like you've stepped back in time - like you're instantly creating memories for, say, your four-year-old nephew who will one day tell his kids about coming here in the hot summers. The ice cream is SO tasty here. Wouldn't hesitate to come back next time I travel east.

I remember this place as kid when was Sullivans...and was amazing. Now? We went to window for some…read morefood today. I ordered Clam Strip dinner..I got a handful of frozen clams, not fresh ones. Overcooked. Embarrassing. Also a poorly executed grilled cheese..how a drive in can't do a grilled cheese on white bread is a mystery to me. Also a very small milkshake gone in a few sips. If you can't offer real seafood in the summer don't offer any. This location was once reknown for seafood. Pathetic. Won't be back.

Best milkshake ever! Try the Oreo. The bubble waffle is…read moreamazing too. Friendly staff.

Nothing short of amazing!! If you want a unique dessert, try Sweetera & Co. The Staff are amazing…read moreand this is a wonderful small business!