I have been talking with Jen she's wonderful and Brian has been here when I had an issue they are right on and very helpful for my concerns. I am actually switching to them because my prior company after 30 years is going downhill and I don't want that ride read more

I needed warranty work on my Carrier A/C, and Samons stepped up when few others would come to Blythe. Their quote and response time were the best, and their tech, Ruben, was fantastic--knowledgeable, professional, and very friendly. He gave my entire Carrier Infinity system a much‑needed full maintenance and did a great job. I strongly recommend Samons for HVAC service of any brand. read more

Had an issue with my mini split. Sammons worked the issue until it was completely resolved. Not living in Havasu full time, they kept me informed as to who was coming to the house, what time they arrived. Excellent service from the entire Team. Highly Recommend read more

This company is awesome. From start to finish everything went so smooth and everyone was so pleasant to work with. We are very happy with our new mini split air conditioning system. They are very professional, attentive, organized, transparent, and honest offering quality products. The field team is very skilled, knowledgeable, clean, and ethical. I would like to give them an extra star beyond the five as they completed the job a day earlier than expected. I highly recommend this company for any of your air conditioning needs. Ask for Gary, he is great. read more

Best customer service ever. Replaced our old air conditioner super fast and were very professional and reasonably priced!

A very enjoyable experience, the tech called before his arrival, was on time. He was very friendly and helpful with my service call. After he diagnosed the problem he gave me options to get my HVAC up and running. The price for the repair was very reasonable. And Ryan even suggested a different location for my portable swamp cooler for maximum efficiency. I highly recommended Samons air for any HVAC service that you might need. Way more than 5 stars. read more

But did an excellent job? I would recommend them quick, responsive and good work, the price was reasonable as well

Very professional, thorough problem soloving.. technician Edgar was on time, and amazing.. we had our issue resolved quickly and efficiently. Very happy with Samons and the crew.. they had put in new a/c unit few months ago and THAT process was terrific.. we had 5-6 bids from other companies and Samons, by far, was the best.. read more

Called this morning, the wonderful helpful office lady scheduled someone to come look at our AC Unit. We were having an issue. We were scheduled for 2-4 pm. Serviceman Chris arrived about 1:40pm. He was very professional, excellent quality service. Great prices. Very knowledgeable. Highly recommend. read more

Nice people on the phone, though they sort of led me to believe they had people local to Bullhead City to do the work. Send out their sales guy to take a look at what we needed (new 3 ton minisplit) and he looked all around, made measurements, made some reasonable suggestions, and said he'd be back to us in a couple days with a quote. Never heard from him again, that was several weeks ago now. Also he told us that they are based in Lake Havasu City so nobody local to do the work! read more

Great company! Highly recommend. We had an appointment scheduled for today, for ac service. I asked for a 30 min pre arrival call and or text. 30 min upon arrival I got a phone call. Gentlemen showed up, was very professional and went on and above in taking care of us. Hard to find here in Havasu. Thanks Samons Air Conditioning. read more

You can't go wrong calling Samons for your AC and heating services. I've been a customer for many, many years. They're excellent at what they do but what I value most is their honesty and trustworthiness. They will not try to sell you something you don't need. As an added bonus all of their technicians are super nice, smart and efficient. They take the time to explain everything to you. Ryan is an absolute gem don't ever let him go! It would be a great loss for the company and good people are hard to find. read more

Samons Air Conditioning sent a service man on a 100 degree day today. Our Air stopped working a day ago on Fathers day. On a fixed income we were in fear of a large bill. The serviceman was able to find a loose wire and only a service charge was billed. We are so thankful for quick service and honest work men. thank You so much Samons. Our service person was George and he was friendly and arrived when expected and did his work quickly. Thank you. read more

Called and requested service, they said service charge was $85. Chris came out and looked at the unit and said it needed a new motor and capacitor. He explained everything he would need to do and gave me exact cost for the job. He was very courteous and professional and did a great job, I will definitely be calling them for future service. read more

Very professional and on time! All the guys were great and great price...We checked around with a half a dozen other AC companies and by far Samons was the best price. They go on and above. read more

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Very quick response time in 115 degree heat. Fixed the problem and decent pricing. We are cooling down nicely. Very professional and capable. read more

Great company. Read the reviews and decided to try them. Needed an AC checkup and they answered phones promptly and serviced our system right away for a good value. I was honestly a bit worried they may "find something wrong" to try and upsell to me but they checked it all, gave a thumbs up, and we are good to go. Will be calling them again next round. read more

Excellent customer service...communication was excellent...priced right for annual maintenance.

Prima donnas, this company doesn't deserve a rating. While my house was in construction I had two mini split duct work in place with the electric. For in the future I would decide what system to install. I paid top dollar to have this installed. This week I went with another company and to find out by my surprise that corners were cut to save money. All the other homes have a separate drain line in place. One representative came by to explain it was the contractors fault or that they were experimenting on different ways (thinking they were going to be the installers) how to run the system. He then called the installers or was rude by implying that my contractors were morons and stupid. Then today two trucks from Samons pulled up to check. Then those same two quoted to a neighbor that my contractor was having problems with the install then bad mouthing the company I used. In business if you don't get a contract you don't bad mouth, name calling other companies. This just makes you weak, cheap and unexperienced. My system is rated the same as theirs and is working perfectly and a lot cheaper. A good business doesn't inflate prices. read more

Samons Air Conditioning - If you see this company come to you send them away - Heating & Air Conditioning/HVAC Near Me - Lake Havasu City, Arizona

These guys are awesome. Needed a couple mini splits installed on my RV garage and I really wanted Mitsubishi units. Called them for a quote and Gary responded quickly. He gave me a very fair price and was ready to install them the following week. Well that was a bit too quick for me as I was having a pool and bbq area being built and I wanted to finish those first. Well to make a long story short that took the better part of 2 years. Gary stopped by a couple times during that period to check on the progress. He stayed in touch with me the entire time. Finally finished the other projects and had them install the units. Great team of guys. Very professional, knowledgeable, and courteous. They really care about doing a good job and pay attention to the details. Units work great and I couldn't be happier. Thx to Gary, Tim, and the rest of the team! read more

If their field service is anything like their office service, I highly recommend Samons Air. I had to cancel appt and Janie was very professional. I will re book with Samons AC read more

I got four bids for a new AC, and Gary at Samon's had the waaay best price! I got $1350 in utility rebates, and $450 from Lennox for a 16 SEER 2-stage 5 Ton heat pump. One of the other bids was almost $2000 higher including the rebates. I even got a discount for writing a check. The next best deal was from my friend at Air Conditioning Guy who don't do rebates. If any of the rebates had fallen out, I'd have gotten it from ACG. Tim and Richard did a tremendous job on the install! No added costs, and they were done in a few hours. I added a UV light and odor-eating catalyst, which I hope will make a difference. The kit for that could cost $160/year to repl the bulb, etc. We'll see if I think it's worth that.! Richard crawled around in my VERY HOT attic checking my ducts - what fine guys!!! I had a minor complain and Tim was up on a ladder in an instant making it perfect. These guys are super! Even the crane guy was awesome! read more

Aug 7, outside temp well over 100 degrees, inside home temp 95 degrees. Tech scheduled - NO SHOW, NO CALL!!! Company closed now, (Sat)!

Great customer service.Our air conditioner went out our home warranty company sent out George from Samons. He fixed the air conditioner adjusted our vents excellent customer service. This was a great company to do business with I Would definitely use this company again. read more

We had our Mini Split system installed a month or so ago. We were very satisfied with the services they rendered. They were very professional and carried it out in a timely manner. The first day two men were at the house to get all the lines run and everything set up. The second day one man came back to get it all set and going. We are very satisfied with the system they installed and though they could not put a blower in for the back of the house it is due to a beam they could not get past. They did take that off the bill and kept with the contracted price. we would highly recommend them. read more

After another local company came and tried to fix our Ac with multiple visits and parts our unit still wasn't fixed. They told me it needed to be replaced. Just worn out. George from Samons came out knew what part needed to be replaced in condenser and had us up and running in under 30 minutes. Never once said we needed a new unit. Honest and knowledgeable. Yay we are cooling off!! read more

Have been a fan of this company for decades. Certainly have to give them a bit of a bye to night given the current heat wave, but for the first time ever called with a problem and was told they "were all booked up" for today and the best they could do was give our name/number to the office when it opened at 7 AM tomorrow. That is not satisfactory in my book. UPDATE: 1/2 hour later called back and PROMISED us we'd be on the list tomorrow. read more

Excellent service and very nice folks. Very unique situation at my house.. wife 8 months pregnant, first day of remodeling my floors, shower and kitchen the ac took a turn for the worse. My ac was approved to be replaced through home warranty plan, these guys communicated very well and they turned the job around in one day upon receiving the unit. Thankful for their patience and understanding during a very critical time at my house. read more

This afternoon our home started heating up to 84 even though the thermostat was set at 72. We called Samsons and within 20 minutes service technician Scott arrived. He found our problem, replaced the part and was done within approximately 15 minutes! Excellent service, thank you! read more

Thank you to Scott for coming out on Father's Day when I'm sure he would've rather have been with his family. He worked on our A/C for 3 hours trying to get it to work so we wouldn't have to go without it during these hot days while the parts needed were ordered. Sad to say nothing worked. Thank you to Maria for working so closely with me to get the parts needed in a timely manner so we could have our A/C back again! Thanks to Scott and George for coming out this afternoon to install the parts and get our AC working again in the heat of the day! These people work hard day and night to keep our units working (especiially in this heat) and are very professional in their work. I can't thank you all enough! read more

Efficient, friendly, professional. Service man was polite and thorough, did a great job and was reasonably priced.

It was 109 here today in Lake Havasu City, Az. About 6PM I noticed the house was getting a bit warm so I checked the A/C, not working. I called Sammons and was told I would be contacted in about 10 minutes. 5 minutes later I received a call from them and explained the symptoms. The gentleman said he could be here in an hour. I asked if there was an extra charge for an emergency call and he said standard rate. About 45 minutes he arrived and diagnosed the problems in 10 minutes. Parts on the truck. Fixed it right away for a very reasonable charge. If I could give them 10 stars I would. When this old unit has to be replaced Sammons will do the work. Great company great employees especially Sixto who fixed my A/C tonight. read more

Samons has fantastic technicians - polite, friendly, and helpful. This review is low due to the method of providing job cost. We were charged one lump sum for the entire job. I asked for a breakdown of costs based on parts and labor, but Samons would not provide. There were two parts and one was covered under warranty. In looking into the cost of the one remaining part and the amount of time to install, I feel we were grossly overcharged. read more

Great price, good service. We are new to the area and shopped around to find a contractor we were comfortable with to replace our heat pump. These guys did not disappoint. I am a contractor(general) in california and their service was great. I just left them the keys and they did the rest. I would use again. read more