I've been coming to this Sam's Club for years to buy products for home and business, always find what I'm looking for. Today while I was paying needed assistant, the lady behind the kiosk was very helpful but she needed to verify something with the supervisor "Sonia" and this supervisor needs to be put on training on how to deal with customers concerns, she was very unprofessional on how she responded to her coworker that was trying to help us all in front of us "the customers". If Sonia (the supervisor) was put in this position should learn how to do her job with respect to customers and coworkers. read more

Poorly managed and trained workers. Old ladies stand around all day and do the bare minimum in cleaning.(need to hire better) 3 Toilets have been broken for years, sinks don't work, always out of paper. The workers use the mop on the floor to clean the toilets. The dirtiest Sam's club bathroom in America. Who ever is in charge needs to look at this place read more

Sam's Club - Every stall in Sam's club. The cleaning ladies are lazy and need to take cleaning lessons - Wholesale Stores Near Me - Doral, Florida

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Great location with a wide range of products. Staff are friendly and attentive. The only negatives would be the customers. People are rather inconsiderate, and the checkout line and the parking are always chaos. But I supposed that's to be expected at this point for these big stores. They also have a gas station, but be ready to wait at least 10min to get to the pump. read more

Scan and go has to be the most convenient feature on their app. You can skip the line and just head out once you checkout on your phone. I wish every supermarket had this feature. The other perk about Sam's Club is the gas prices at their pump. Can't beat it anywhere. Highly recommend signing up for a membership here. read more

I had to return a Wild Caught salmon because after a day in my refrigerator it changed color . Also the avocados and lemons are always rotten. Today I have to return the avocado spray oil because one of the two cans the oil is not coming out ‍. Sam's has become a nightmare. read more

FRAUD - STAY AWAY What a joke of a business. They show up for delivery unprepared. They confirmed appointment and didn't have proof of insurance as required by all contractors onsite. Customer service provides little to no help. Make me email there legal department and wait 24-48hrs for response.. AFTER WAITING a week, I get COI but information cant be confirmed. No path to getting this corrected. Still nothing. STAY AWAY!!! UNPROFESSIONAL BUSINESS STANDARDS/PRACTICES/PROCESSES read more

This is the only sams club in Miami and the only one with a gas station in the aria as the one in broward doesn't have one. Very happy they did as I stopped her for a fill read more

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Ridiculous lines both at checkout and at the door. So even if you use self checkout as you should, the door line is close to ten minutes. Also the person in the liquor section was aggressively rude to multiple people. read more

This specific Sam's Club is the absolute worst with service. Do not order anything from this club as they will not deliver to you even if they state otherwise. Extremely unprofessional when I called to follow up on an order. Nothing will probably happen but I'll just go back to Costco now since there is one only a few minutes away. read more

This specific Sam's Club is the absolute worst with customer service. Do not order anything from this club as they will not deliver to you even if they state otherwise. All drivers are in such a hurry that they don't give you time to check the merchandise. Will take my time and money somewhere else. read more

I have not been here in many many years and I finally went with my sister. It has an ample parking lot and it was very organized. They let us in only when the capacity was good enough for us to go inside. The prices are extremely good and if I am I may compare them with BJ's they were either the same or a little less. What I love the most was the convenience on how to pay using the application on your phone. So I didn't have to make any line, I paid, took our stuff and we left. read more

Sam's Club - Wholesale Stores Near Me - Doral, Florida

Checkout and gas station with app is great, Costco is behind on this big time. Selection is solid, we buy almost all our dog treats at sams club and we have used the membership frequently in Texcoco, Mexico when we visit family. read more

My go to location! I know this store like the back of my hand. The staff here is always nice and courteous. The store is always well kept and cleaned. I never see any trash or debris laying around from the pallets. I love the Sam's scab and go app because sometimes the lines can be super long! With the app you scan your items as you put them in your cart and you check out right from app. Simply show your receipt in the app to the door attendant and viola you are free to go! Simply fantastic! The only downfall is that you can't get wine (but I understand the reasoning) through the app. Usually when I go the line is too long for me wait to pay for it. All in all I love this location! read more

This club has always been outstanding. We have been members for over 20 years yesterday my battery went dead, and I had to go to the automotive shop. I received super great service from one individual. This guy was way beyond outstanding his name Rolando. read more

Let's just say this Sam's Club location is this far the worst our family sees. Everytime we give this location a chance we end up wondering why did we ever. It's located in the nice Beacon shopping plaza by Wal-Mart. My point in this review is why should we pay for a Membership if your same company owned Wal-Mart store adjacent to this location is much better kept, stocked and employed by more employees thus having a better customer experience than Sam's. We've had better pizza at movie theaters. Employees wouldn't speak English to wife. I had to park and get out of vehicle in the rain to translate for them. While we sat and ate our meal we pointed out the water spill on floor to a refund employee. Issue went unaddressed for the entire duration of our meal. 15-20mins and it remained as we left. Two near slip and fall accidents occurred during that time. When pushing our carts through the store which at first needed cleaning since most had trash in them; the carts noise in warehouse was constant, my cart and others were playing an annoying tune 'bang, bang, bang' throughout the warehouse. I see no reason to pay for a membership that underperforms our free local Wal-Mart and can't stand toe to toe with the neighboring Costco. read more

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40 mins has just passed and I'm still standing in the line for fresh squeezed orange juice. This keeps happening week after week. The orange juice is delicious but not sure if it's worth waiting for. You would think they would put two people on duty since they are charging $9.98 for 59fl oz. I think my fresh squeezed orange juice days are over . I'm giving a 3 star cause a sams employee shopper was able to butt the line. Not fare!! They should put there order in and continue shopping. read more

I'm a regular at Sam's. Things have changed a lot since COVID happened. They started limiting the amount of people that enter the store and having customers make a line outside which sucks because God knows it gets hot as hell with our Miami weather but it's for our own good. Just wish they would do a better job at that when people make lines. No one really social distances even though there's signage on the floor. Thank God they added self check out stations, it only took forever lol. They recently changed everything around at the store so it's a mission to find certain things. They definitely need to add more signage in the center aisle of the store. Everything is mixed. If you're going to make changes to do an entire store reset at least provide signage so your customers aren't walking around like chickens without a head. read more

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I love coming to Sams club but when it comes to returning items it's HORRIBLE! On the busiest days there's only one person doing the returns and it takes forever even when there's 3 people in line. The same person is doing the returns and also taking care of the people who are picking up. This happens every single time! read more

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The sam s club in miami use to be a great place to do your shopping but don't know what happened maybe this sam's club is a franchise or under new management all I know is there customer service is the worst I have seen in miami I have been to Costco and you get in and out fast and if you have a problem they listen and try to take care of it here at sams they don't care place is full of customers and there are lines closed why you have a membership but people without can come in and buy with someone else card why read more

this is reliable adventure in restraint. I could spend a ton here if I go in without a list. Always a source of good values and oversized peanut butter. The meat section is awesome......I just wish the produce section was a little larger. Until I go through my 128 oz of peanut butter and two gallons of mayonnaise..... read more

Love coming to Sam's. Always find all that I am looking for and a lot more. The only thing I've notice is that they don't have much consistency as sometimes I find something and when I go back to buy it, I don't find it again. They have a wide variety of breads, hams, meat and more. read more

Sam's Club - Wholesale Stores Near Me - Doral, Florida

I went to Sam's Club last Sunday. I bought some prepared food, red peppers to be exact and double baked potatoes big mistake. I got sick with Norovirus and E. coli. I was in the hospital last week for two days with vomiting and diarrhea. Will never in my life, go back to Sam's and buy anything prepared at their facility. read more

First things first Sams club is the best and blew my mind today when I went To pickup sushi with my Gf , Get this ... the app they have , you can scan your items and pay on your phone !!!!! Walk up to the door and they scan it and you are out the door !!!! You guys rock ! Saving me time and filling me up with some good sushi ! read more

** This review is for the bakery. I ordered a 3 tier special occasion cake from Sam's club in Doral on Monday March 27th for the pick up day of April 1st at 10am. Wow! This cake is so perfect if our party took place in a completely pitch black venue where you can't see your hand in front of your face. Where do I begin? We filled out the order form clearly: Cake specifications- WHITE FLOWERS, WHITE RIBBON. When we arrived to pick up our cake however, it had RED FLOWERS AND BLACK RIBBON. This completely baffles me. Why would the order form have a section for cake specifications if the baker would just completely ignore it and do their own thing?! Furthermore, if said baker was unsure of specifications, why would they fail to contact the customer (whose phone number is clearly stated on the order form FYI!) to inquire about said specifications?! The laziness at this bakery is truly amazing! Head cake honcho, Lydia, says she can fix our cake. Awesome, that's fine, no problems here. 30 minutes later, however, she returns, stating that she doesn't have the flowers we ordered the cake with in the right color. Instead she presents us with other hideous flowers or says she can put flowers made out of icing on the cake (which is not what we wanted at all). Lydia said she had the flowers we wanted but in hot pink and yellow. Now, I don't know how many times I told Lydia that the cake was for a wedding celebration (at least two) and maybe Lydia would put hot pink flowers on her wedding cake... no comment. I decided that we would just take no flowers and change the ribbon color. When I said I'll just put some of our real flowers on the cake, Lydia, who I guess just can't help herself, and knows everything and anything about baking a lopsided cake, condescending states "Um, you're not just going to put flowers on the top right? You need to put plastic, blah blah". Fine, Lydia, fine. When we inquire about a discount, you know for all the trouble and receiving the Wrong cake, and settling for something we didn't even want, Lydia who's struck my last nerve, says there's nothing she can do about it. When I ask to speak to the manager, she states that she IS the manager. So when I ask to speak to the store manager, she says that they're not here until two... no name... no number to call... no discount... just a lopsided cake with a shitty fix job. Side note: The frosting is good even though it tastes like Betty Crocker. Edit: middle layer was NOT CHOCOLATE! Even though we specifically asked for it on our order form. Edit: The cake tastes like a publix cake. Which isn't a bad thing... isn't a good thing either. Fine for the price honestly, if we would've gotten the cake we originally ordered. Disturbed that we paid full price and went through all this trouble. You better believe we will never order a cake from Sam's again and that EVERYONE AT THE PARTY HEARD THIS STORY. read more

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35 minutes and counting to pick up a "club pickup" order... ridiculous. I could've gotten the FIVE items I ordered myself more than a few times by now. last time I placed a club pickup order I arrived to be told my order wasn't ready (an hour after the pick up time) and had to sit and wait for it to be gathered. this store clearly doesn't understand the reason people use the club pick up option or is not staffed appropriately in order to offer that service successfully. either way, they need to reevaluate their decision to offer the club pickup service. read more

Trust me if I could give 0 stars I would. This is by far the worst costumer service and the worst online ordering service I have ever seen. I'm a premium member and today my husband literally spend 1.30 min waiting for an order that we received 3 messages saying that was ready. This is unbelievable. Plus they sent him to pick up the order using a different door and guess what ,my husband drove all the way there and the door was closed. Well this will be my last day as a Sam's Club premium member. read more

Sam's Club - Wholesale Stores Near Me - Doral, Florida

Sams Club is the economic version of Costco which many people shop at to get great deals on bulk purchases. One of the best perks here is the 2% cash back you'll receive by using a registered card which totally adds to the savings ratio. The Sams Club app totally helps avoiding a long line because you can scan the items in your cart and use the checkout option to quickly and efficiently pay and not waste your precious time in line. They offer incentives that Costco can't match with free delivery on items that are redeemable using your membership. I always stock up on shampoo, conditioner, soap, and paper towels when I'm here because those are items you will never ever stop using which are important to always have in your home. It's right in the heart of Doral by the 836 expressway convenient to commuters. The prices are great which is why it attracts so many shoppers. read more

Good location with much better customer service staff than Costco--at least they moved a bit faster for me and were friendly. Lots of stock and super clean. Snack bar was great with fresh items. read more

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Located inside the Sam's Club - hence its name, you will find rare top notch customer service in this store. They stock appropriate frames for sport, formal or general use. The best part , the truly stand behind their products, getting my prescription eyeware here for several years now, I have had my share of incidents were my eyeglasses end up getting damaged. For example, one time I left my polarized prescription ray bans in the car in 100+ heat and the got damaged, I brought them back and told them about the incident, after a minor admonishment, they replaced them for a brand new pair. Now you simply cannot beat that !!! Other cases have involved scratches or lost nose pads or screws, every single time, I get my glasses repaired and good service to boot ! Decent selection of frames at good prices with good service - this place is as good as it gets ! read more

Who would have thought? Really. Sams Optical has been the best we have been to here in Miami. They are accomodating and incredibly helpful. We had been to a few different places in the past, for a family of four its important to all go where we are comfortable. Even as a few of us came here, other family members explored other places. All in all the whole family ended up here because we just couldn't get better prices or service. They do not have as many options as the more expensive places, however if you just have to have the designer glasses you saw on the commercial or just don't love any of the options just get the prescription - no problem or questions asked, they are only too happy to help. read more

Doing a lot of shopping here lately, like the convenience that I can order online and can pick-up at any designated time. Also was recently advised by an employee that they are now accepting American Express. I applied for line of credit and I was approved. Sam's offers numerous variety of groceries, produce, home entertainment. I always find good clearance items. Don't mind paying the extra $50 for early access to the store. Complimentary coffee served all day. read more

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Your typical warehouse/bulk buying store models gets 1 star due to the horrendous customer service. The lines at the front counter for customer service are randomly labeled for different needs (returns, membership), yet the staff behind the counter pull people forward from each line in no particular order. Once you get to the front (i waited 27 min!), your given a hostile attitude. Just like most of Miami, Spanish is the preferred language. Lines at the checkout counter are longer than normal stores and the (what appears to be) retirees working the behind then counters seem unable to grasp that the customers may have somewhere else to go today. For what little money you save by buying in bulk, you spend more in your wasted time here. Time vs. savings equation shows its cheaper for me to send employees to a full price supermarket or hardware store and pay more but have them back at the office in 1/2 the time than shop here! read more

Sam's Club - 1 person working behind customer service and returns counter, picture taken after 20 min waiting in line... - Wholesale Stores Near Me - Doral, Florida

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Me and my children came to pick up some supplies and food. It was very hard to find what we want because not too many people to help. As for food, my little Timmy went up to grab our 5 pizzas and the lady didn't even have them ready. She also said "you need a parent". My little Timmy is a very independent 3 yr old that already knows his abc's. FINALLY the good came out. At least it was somewhat decent. Not worth the wait. Never coming here again. read more

as a new house renter, we decided to try out one of these "membership" stores. Truth be told, Ive always been a Costco girl but hey, sam's is closer. The food seems ok, some of the veggies were reaching the experation date so check them before grabbing them and the prices are not that different than other supermarkets. The gas price was only 1 cent cheaper than what I had payed for that morning. I did like the pizza, but after doing a lap, went to get a full one to take home and they told me they close 30 minutes before they close and they close 30 min before the store closes. Got that? yeah I was pissed. Will just go get some specific things, probably use somebody else card but don't recommend it for a weekly trip. You will spend double what you budget it for things you didn't need in the first place. read more

They hAve everything you need under one roof awesome !! Also have yummy organic items at great price , and house appliances that I love ! read more

This Sam's Club is much newer though and it has a much cleaner feel. Maybe Sam's Club hasn't had a chance to get into the Miami market as much as Costco since it also feels slightly less crowded than any of the Costco I've been to, even though there's more Costco than Sam's Club in the Miami area, at least that I'm aware of. But this location is the one you want to go to if you want to go to Sam's Club. If you need to go to the Wal-Mart, DO NOT GO TO THE ONE NEXT DOOR! That will damper any mood especially if you're able to go into Sam's. If you plan to go to Wal-Mart, go before Sam's Club, so your outlook in life by the end of the day would be slightly happier. REVISITED: This is still a good Sam's Club. And I recently found out, the only one in Miami-Dade?!?! But at least they're doing it right even though the lines got longer and the last time I went, it took forever to get out of the store! They really need to start hiring more cashiers. And alas, Costco gained my favor again with their recently finished construction in their interior. read more

I've been a member of Sams Club for years. I prefer the aesthetics of it over Costco and BJs. Costco is outdated and BJs is always cramped and poorly laid out. Sams is spacious with tons of variety and good prices. They carry organic spring mox and spinach $4.47/lb. Plenty of milk choices including the newly added Coconut Milk! Lines are usually long but thats how it is at any club. Some Sams brand items can be purchased by the case. Ask at the front podium if youre not sure. Gasoline is priced cheaper than the gas stations but the pumps are almost always out paper so dont count on getting a receipt. Plus most customers dont know how to properly wait in line at the pumps (one way only. No reversing into a pump or entering from the other side!) read more

Sam's Club - Wholesale Stores Near Me - Doral, Florida

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Horrible customer service, I bought my tires few months ago, I caught a flat tire I went in for a patch they told me they couldn't do it because of the area were it caught the damage so they'd have to replace the full tire under warranty so I said great no issue there, they told me they didn't have to tire in stock so they'd order it, the day I went their system wasn't working so they took the info down on paper, five days later no call no email nothing from them about the tire I called, waiting an hour just to talk to someone in tires and they told me they hadn't placed the order for the replacement tire... horrible service. I've been driving with my spare tire on the highway for the past 4 days going to work. Horrible service they don't care for their customers. read more

My favorite location of Sam's club I usually do some parte of my grocery shopping at this location mainly for fruits, vegetables and proteins because I can really save money buying their bulk packages of what I consume more From the food that they prepare, I specially love their roasted chicken, their portions are bigger than other vendors of this kind of chicken and the flavor is unique. On the sweet side I love the chocolate chips cookies and blueberry muffins (so good so chip) This store is always very well stocked most of the time i find everything i wrote down on my list. The team is very kind I have lost my sams I'd card at least twice and they have offer a temporary pass in a second checking me out at the customer service counter. Also one thing that I like about sams is their yogurt ice cream because is soft and sweet but is sugar free I love that! Every time I can if there's no line I get one read more

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Tire & Battery Center have customers to incur insane wait times. Waited 3 hours plus for a simple car battery change. Service men were seen laughing and leisurely cruising, when customers are waiting for extended times. Also extended wait times are the service center counter to get an update on car's completion. This is my first encounter with the Sam's Club Tire & Battery Center & more specifically here at 8425 NW 13th Ter, Miami, Fl (Doral). Hopefully my last encounter. read more