IF I COULD GIVE ONE STAR I WOULD, Complaint will be made to cooperate as well just so everyone is aware. Awful customer service, my mother is here with me trying to make a big purchase well before the store closed.. while they gave her problems with a separate situation with refunds taking FOREVER because they couldn't get things straight I am having to stand outside in the heat while very pregnant and with a 1 year old baby because they closed and locked the door. My mother was clearly standing at the service desk and they wouldn't even let me and my daughter in to stand with her!!! Instead they made us stand in the heat and my daughter was very upset. I will be canceling my membership with them and never shopping here again because of the lack of care for customers (especially purchasing customers). read more

Easy in-and-out access from the freeway for those of you passing thru . . . . as we were. We did not go inside, only stopping for fuel. This is definitely the place to stop and top off if heading into the California abyss or heading east out of of it. Prices, of course, are why you want to fill up here. read more

The tire department is a real shit show now let me explain this 2 weeks ago I set my appointment on a Friday in the morning I get a call on Thursday with a very incompetent employee demanding I switch my service date when I asked he said they overbooked on that day and time. Then they have the audacity to demand I switch my appointment and thats not even the end of it. I drive to sam's club thinking my tires are finally going to get changed now it turns out the incompetence extends through the chain because after all of this shit show the manager had to fuck it up on his part because he didn't order the tires and They realized until I got there. Now isn't that a great way of doing business charging immediately and giving extremely crappy service stay away from Sam's club's tire shop for your own sake truly unpleasant service and incompetence plagues the whole department. read more

Facilities seems so much cleaner.. staff are still a bit difficult to communicate with. They act "too busy" or there's a language barrier which most times leave us standing there waiting for a long while for someone to speak in English to us. Meat and veggies areas are always crowding, assuming from observation is because of the way it's situated... not a smooth flow and causes "Cart crashes".. food prices at food court has came down some and made the experience rather enjoyable.. thx sams club All in all still a good trip for the week read more

Still love having our Sam's Club. Scan and go is super easy and fast. Snack bar stays busy for reasonably priced lunch/supper pizza, pretzels, hotdogs & sundaes read more

Sam's Club - Entrance from covered parking. - Wholesale Stores Near Me - Yuma, Arizona

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Kudos to the staff of the Pharmacy Department! There is a difference in doing the job and going over what's expected; the customer service I received could be described as as "extra friendly informative." I appreciated the additional insight, for sure. They're not my main pharmacy but just the same. Recommended! read more

Sam's Club - Wholesale Stores Near Me - Yuma, Arizona

Dan the supervisor is EXTREMELY RUDE. VERY DISMISSIVE. I felt verbally attacked when I was simply asking for help. He yelled at me and I will be canceling my membership. He's also not a manager so if you need real help he can't help you read more

Good, I like Costco better But it will do in a pinch lots of good things and cheaper than most places, good second choice. read more

Used to enjoy Sam's club years back but man has this company gone downhill! Despite already being a Costco member I signed up yesterday and these were my findings: - Membership cost went up to $60 from $45 - Service is SO slow! Just being in the member services line to get my member card took 20+ minutes while an employee processed a return - Voiding an item at self checkout took manager approval. Waited 10+ minutes for a supervisor to void the item. -Cafe closed at 1800. - Not as good or many of products as before. No multiquat sanitizer, no bulk tobacco, no Rotella T6, electronics section definitely not as good as I remember 10 years ago when I had a membership. -Did I mention no tobacco sales? All in all, I'll stick with Costco. I'll be canceling my Sam's club membership read more

The membership is worth it for the gas alone. Even when gas isn't $5/gallon. Shopping is nice as always. Hard to beat going and getting samples and then eating a meal at the Cafe for like $2. read more

My car battery completely died and it was purchased 3 months ago. Battery service employee checked it and noticed something off with battery, we received a new one. Easy return, great customer service. Line wasn't long to purchase pizza and the store was not as crowded as it normally is on a Sunday afternoon read more

Sam's Club - Wholesale Stores Near Me - Yuma, Arizona

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As most know, this city does not have a Costco and for years shopping at Smart & Final, Walmart & Sprouts for my needs I have now added Sam's Club and so happy! Instead of driving an hour to El Centro or almost 3hrs to San Diego or Phoenix check out Sam's; similar to Costco (seriously, shockingly similar, maybe even better ) read more

Be careful when using their app for pickup orders. The associate responsible for doing your online shopping order for you in store will not pay close attention to the freshness of fruits and vegetables as you would do yourself. It was obvious to me when i looked at the strawberries that there was mold on them. Yet, that is what the Sam's Club associate put in my trunk with a smile. I didn't see them until i got home and started to put food away. The answer i was given was to return the strawberries to the store for a refund. I live 27 miles away from Sam's Club. TWENTY SEVEN. And I am supposed to be further inconvenienced by driving there and back, wasting gas, to be reimbursed for moldy strawberries. So much for the ease of pick up orders. read more

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Did an on line membership $45 for $45 on saving, been to the Yuma Sam's club 3 times talked with Customer support (can't help) Tried checking out twice & not working. Asked to speak with management 3 times & they will not get management for me just a supervisor I have registered the card with the app online but I'm starting to think they have a location issue with their accounts because the online app is still using their old Pacific ave. Address screwed up anyway. read more

How does this Sam's Club have such a low rating?! Let's remedy that! I have no complaints whatsoever about this Sam's. The employees have always been nice and helpful, the food at the deli is good (and super affordable!), the items I want are always in stock, the samples given around the store are yummy, the prices are amazing, the store is clean, the produce is fresh, they have some cute clothes and shoes (I got some Tom's for cheap!), and the app lets you scan as you go and pay by phone to bypass the checkout line before exiting the store. Seriously, what more could you want? I used to drive to the Costco an hour away but finally caved and got a Sam's membership and truly I am SO GLAD I did. Best devious ever! I love this place! read more

Not really thrilled with Sams today. Store did not open at 10am as expected. They were unorganized and not ready for people. They moved member services to another area. Got there right as they opened for a simple 1 item return. They had 3 unorganized unprofessional employees. Couldn't have been anymore inefficient. Stood for 15 minutes. I had 15 more people behind me. The store had several isles blocked off where they were stocking pallets on shelves, crap everywhere in the isles. This should be done long before customers enter the store. Super lacking in new product. Still trying to push leftover Christmas! All this and you have to check yourself out. Store lacks customer service and friendly employees. On the flip side I am glad it is here because there is no Costco. But definitely will drive to a Costco next time. Sorry Sams you are falling short on expectations! read more

Sam's Club - Member service - Wholesale Stores Near Me - Yuma, Arizona

Wow... It's as if you could here a pin drop in the mens restroom, except they weren't pins dropping. I had a horrible experience with the restroom on a busy Sunday. Needless to say I'll be making sure that I use the restroom somewhere else. Oh and lines through the roof on the weekend. Do online pickup. read more

Lol! Sam's Club has had an uphill battle with some of these reviews! I have come to join the fray. Generally, I have good things to say about Sam's Club, despite my lifelong loyalty to Costco. As anyone would tell you, both warehouses have their similarities. Where Sam's Club has Costco beat, however, is the mobile app "scan-and-go." As you shop, you can scan the barcodes of your items and pay by credit card. You completely skip the cashiers and even self-checkout lanes. The app generates a QR code which you get scanned at the exit. This is my kind of big-box shopping! Having shopped here as many times as I have, I know the layout well. Since I always buy the same things, I've got my path of least resistance mapped in advance. Again, compared to Costco, Sam's Club does its due diligence. You won't find Kirkland products here, but you will find Member's Mark, and they have some pretty good items. I highly recommend their delicious rotisserie chickens and sushi selection. Where Sam's Club falls short is the food court, both in quality and operation. As some have mentioned in the other reviews, the rudest concentration of staff can be found at the food court. How is that possible? You're surrounded by pizza, hot dogs, and frozen yogurt with a shit attitude? That does not compute with me. In any case, I've had my fair share of transactions with rude cashiers at the court, and to add insult to injury, the food has never been that great! When it comes to inexpensive, heavenly food court food, Costco pulverizes Sam's Club. Sam's pizza may resemble Costco's, but rest assured, it's not even close. Berry sundaes? No. Hot dogs? I haven't even bothered trying. There's no point. After shopping and (usually) avoiding the food court, I'll fill up my car before heading home. Sam's Club fuel is easy to navigate; once again, you can use your mobile app to process the payment. With both the warehouse and gas station, they email copies of your receipts for your records. All in all, not bad, Sam's Club. Shopping is good, fuel is good, food court staff is bad, the food court food is bad. As the first two matters are more important to me, I'd say four stars sound fair. Thanks! read more

I don't get a lot of the negative comments left here. The cafe is awesome consider the cost of food lately. Everything arrives fresh every day on truckloads and the meat is cut daily. I do wish there was more variety with certain items buts its Yuma the size of the city doesn't really warrant some higher end items. The lines can be long in the weekend given I just use scan and go and avoid. I don't get why people still feel the need to wait in line. If you don't like what's picked out for you from scan and go stop being lazy and get out and shop, walk lift something on your own. Everyone has always been friendly and yes I occasionally get a worker who might be having a bad day. But it's hard work people react to stress differently. Overall I do love sams club is it perfect absolutely not. Don't like the bathrooms use your own ‍. People always make a mess in areas that aren't their homes. I've been to Costco and could say the same thing about some of their stores but overall I'd still shop there. read more

hotdogs at sam's good price for a good hotdog service is always good and the cost is very good for what you get

If I could leave zero stars I would, my parents went in to buy some food and got convinced by the Att scammers to switch over...I call them scammers cuz that's the best way to describe it this had been the most horrible experience ever not only where my parents lied to it they were also cheated out of their money they signed up for four lines and got 8 total ! The girl Kristina not only lost two of there phones she lied to them and refused to make the situation right and the two supposedly lost phones aren't lost someone is using them. These people do nothing but lie and scam people out of there hard earned money don't ever buy anything from the Att kiosk you will have the worst experience and headache doing so. they treat their customers like they are irrelevant and nothing once they take your money stay away ! read more

Bought a rotisserie chicken. One half was so dark and dried out and the other half was raw and bloody. Most disgusting. I'll never buy another one there. Sure wish Yuma had a Costco. read more

Worst Sam's Club I've ever been in. Employees are rude and zero customer service. I've been in several other Sam's Club and can't believe how crappy this one is. Definitely not worth buying a membership. read more

I went to Sam's club to purchase weed killer. I chose a concentrate from ortho, a 2 gallon size. Unfortunately going by the directions and mixing properly. It did not work. Luckily ortho cause I know has some moneyback guarantee. So I called them and explain the situation And they said that they would go ahead and refund my money. No problem. I gave them all the information where and when I bought it and email them a receipt. Sam's club charged me $49.95. When I was speaking with the representative at ortho For the refund she said that the list price for that retail should be $27.95. I know Sam's club didn't pay that for it and they can charge what they want. But that is a hefty mark up above the list price. This is supposed to be a less expensive store to shop. Hands down they're ripping us off. it's $27.95 is the suggested list price I am assuming that Sam's Club paid $15. That would put it over a 300% markup. I will never go back again. read more

Anytime I go they are out of many things. Cheese? No. Half and half ? Nope! Lines are long and ridiculous as there's no direction for the registers. read more

We've been Sam's luv members for years. Have retired to Yuma & love our local Sam's Club. It's a huge store! Clean & everything is easy to find. The workers are helpful when asked about something & the hot dogs after shopping & checking out are yummy! read more

The Sams Pharmacy is excellent. The Tucson store and the employees are disappointing at best. Not worth the yearly membership cost.

Update: they have onions and kraut behind the counter but you have to ask. They also have a cheese burger that's not advertised which was ok. See pictures. You now have to get relish and kraut at the counter. Other than that they have being making chili dogs which are fun. read more

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I shopped at Sam's Club in Yuma on 12/9/19. Very turned off when I heard a dog barking. I saw the culprit in a shopping cart and barking. I asked lady if it was a service dog, Her reply was yes it was a service dog for her daughter. I can appreciate that but a true service dog should not be in the shopping cart, not be barking and should have a leash and service dog vest. I will try delivery same as I do with Fry's because I can't stand seeing dogs in the shopping carts. Shame on you Sam's Club for allowing this. read more

Hell yes! This is my new gas station stop on my way to and from Arizona (from San Diego). I believe it's cheaper than all of the other gas stations in Yuma, so now that I have a Sam's Club membership, I'm sold. Not too far off the freeway, either. read more

Completely unimpressed when corporate decided to have the entire store re-arranged this past summer as to create total chaos for folks who previously knew where everything was. Then, a couple weeks ago, I arrived at Sam's around 8AM only to be told my business account card would no longer allow me to enter during "business" hours, which is before 10 AM. What a joke! Why am I paying for my business account then?? As A Yuma resident, I feel stuck with Sam's, because there are items I purchase here that I can't get elsewhere for my small business. FYI, Sam's, if you're monitoring reviews here, I buy as much as possible at Smart N Final down the street because of your poor business practices. read more

I'm giving this particular Sam's club a "1 Star" rating due to the poor management that they have. I applied at this location when their hiring manager said that "they are hurting in x,y,z areas". I applied in all those areas! Fast forwarding after my second interview concluded and the manager told me that I had the job. He said wait for an email for follow up instructions. 5 days later I get an email saying I wasn't hired. I called and spoke to an incredibly rude manager. She had an attitude to start (not good for your companies image), and proceeded to tell me that I was wrong and making this up. I am disappointed in this establishments ability to lead, mentor, guide, and advise their leaders. If you're looking for employment as a manager please apply here and show these "managers" how to be a leader! read more

It's a Sam's Club... what else can I tell you? There are some good deals, some help available, tasty treats here and there, etc. Then, there's some high prices on some items, no help where you want it most, and no samples on the things you really want to try. They also have a lower tax rate on food (I'm still trying to figure this out- it's around 1.4%). All in all, the Walton bro's have Yuma on lock-down. Where else can you go for the same price..? ...good question! PS. Unlike COSTCO, they accept all major credit cards... and (from my experience) they have the cheapest gas in Yuma. read more

Sam's Club - Wholesale Stores Near Me - Yuma, Arizona

Was in Sams club today and a someone brought their dog into the store. The guy had it in a wrap around his stomach. He went to get a free food sample and the dogs face went right up to the serving tray. It was totally disgusting. I asked an assistant manager about their policy and he said "we ask them at the door if it's a service dog and if they answer yes they we let them bring them in the store." It is a disgrace to real service dogs. read more

This so called optometrist examined my eyes and indicated glaucoma, and No charge for Aiello Eye Institute wrong on bot accounts after diagnosis Aielllo was told I have Cataracts and they are not free $300 upfront be for they will do anything read more

No better or worst than most every other Sam's Club, so that alone is a good thing'. The Pharmacy is always the weak link, but this particular RX isn't bad, and they handle the workload better than most other drugstore pharmacies. read more

Had the worst experience there , plan on canceling my card!!! Been a member for years, husband had the card to get gas so he dropped me off at the door I really had to go the bathroom.. She would not let me by and told me to leave! I told her I had a card but my husband had it ... had to wait for my husband and finally had card .. I almost wet myself I was so upset!!! Walked in she was busy talking to some women I had up my card she gave me a smart smile and yes I called her a name!! Which I am sorry cause I don't talk that way .. I am an elderly woman , dressed likely.. she really humiliated me .. so they have lost a customer... plan on getting our gas at Frys .. read more

Its Sams Club. Lots of stuff to buy. We got our cookies and decided to grab a bite of lunch. Unfortunately there was one person working the counter at 1pm on a Friday. There were about 4 people in front of us and it took about 20 minutes to get to the counter, order and get our food. Pretty lame. I didn't give them 1 star because they coulda had nobody working the counter. ;-) read more

Its a business. If you don't like it, simple, don't shop there. This isn't Smellafornia. Quit whining. I go every weekend to stock up. No complaints here. read more

Today, november 20 at 3:17-19pm . The lady that was in cashier number 4 was extremely rude to my mom. My mom asked a question and the cashier simply didn't do anything to help and looked with attitude, Sorry but hope she gets fired my mom was not even close to being rude. read more