I had an excellent experience working with Jennifer at the disability office. She provided…read moreoutstanding customer service throughout the entire process and was incredibly helpful with my claim. She took the time to explain everything clearly, answered all of my questions, and made sure I felt supported every step of the way. Her professionalism, patience, and dedication really made a stressful situation much easier to handle. I also recommend going on a Friday as early as possible. I was first in line and got out in just 11 minutes, which made the whole experience even better. I truly appreciate her help and would highly recommend her to anyone needing assistance.

Trash!! Waited 4 hours with only 4 people working and over 100 people waiting in a 12x12 office…read morespace. No changing table for a baby either. They told me to come to the office an hour early with a newborn is ridiculous. Do better California.

On March 3, 2026, between approximately 4 PM and 5 PM at be1130 10th street San Diego ca 92101 I…read moreexperienced severe employee misconduct involving Social Worker Harley, E, and Supervisor Mendoza, and four to five security guards, including the Security Supervisor. These security guards engaged in sexual harassment by making inappropriate sexual gestures and body language in front of the building.blocked my way, one security guard was calling me Darling come so close to me inches away other one is singing make gestures asking me to come with him, I want county to save video surveillance footage of the building as well as body cameras. This incident was facilitated by the Health and Human Services Agency, whose name I believe is Mendoza. Harley denied my benefits not due to racism, but as retaliation after he hung up on me . I informed him that I would file a report, which prompted him to gather all the security guards, including his supervisor, to harass me further and retaliate against me. This behavior constitutes discrimination against me. I requested that the County preserve the video footage and body cam footage of the security guards outside the building. I also notified a private security guards humor resources company about the incident. It is unacceptable that these individuals, who are paid by the County and wear uniforms, harass single women in uniform. This is our tax money, and we deserve to have it used responsibly. I urge everyone to speak up and take action against this discrimination. BELOW ZERO STAR

horrible. I am the legal conservator for my adult non verbal profoundly autistic son. I have sent…read morethe court documents to the county several times for his MediCal renewal. And somewhere they know I am the conservator because I always receive two packets of the 100 pages of crap to renew. However whenever I try to call for the 'mediCal eligibility' to renew I get "Oh we don't have any authorization on file to let us talk to you about his file." A worker called yesterday telling me I would receive an eliglibity call today at 9:30am. No call. So I called the country. The person answering say 'we don't see any authorization for you to talk to us about his case but I will transfer you to an eligiblity worker". I was transfered to waiting music for about 15 minutes. Finally a human answered and when I gave the case number, the last four of his SSN, and our address, she said "we don't have any paperwork on file here allowing us to talk to you." I hung up in disgust and called my son's doctor. The doctor (just like last year) said he would call these people and help me!

Went to this location for my new born daughter and the process for her Birth Certificate was…read moreextremely quick and smooth. Very helpful staff and clean office

After reading some of the reviews about the Social Security Office on Aero Drive, I was really…read moreconcerned at what I would be walking into today. I must say... I was pleasantly surprised. From the security guard to the guy who took care of me (Quinton). I was so grateful for the kindness and patience they showed, especially Quinton. I had tons of questions, and he answered them all with kindness and patience. I thank them for making this a positive experience.

I'm a tenant under this business as a Section 8 recipient, and they are the best. They are…read moresupportive, understanding, kind and anxious about your success in the case. Once I waited on word about an apartment, and the worker, who didn't become my permanent worker, wouldn't leave until the call came and she was more exited for me than I was. Put it this way, where I ported from was and still is the worst PHA in the US, because it's literally impossible for another PHA to be worse, they can only hope to tie, because the corrupt, conspiring, bad intent, fraud, abuse of a dependent adult, caseworker unlawfulness and Director complicity, etc., scale only goes up to 100 and they're at 110, I know impossible, but not for they!!!!!!!!!!!!! Ok, I suppose since they surpassed it, another could possibly. It's not that I hold a grudge, what I spoke of above is documented by their own hands and they DO NOT care about the damage they cause to any they target. I'm speaking of the OCEANSIDE HOUSING AUTHORITY in Oceanside, CA. Put it this way, there was a totally corrupt Director when I was there that left me no other choice but to port out because the annual inspection never got scheduled, which isn't the tenant's responsibility, but they placed the blame on me. The Director, present day, is even worse by being complicit with the caseworker's fraud, that netted over $2800 from a dependent adult over the course of 1 year, and she signed the refusal to return the money back to the victim whom the caseworker retaliated against for an error the caseworker made previously. I'm writing this because they can't sue me for telling the truth, especially since I have irrefutable evidence that totally proves it. They are the scum of the earth, which is also proven by the evidence of what they've done and are still doing present day after 2 years, because she hasn't gotten the $2800+ that they robbed her of, that was for her bills, which go unpaid, thus far, because I won't stop until they answer for their literal crime under PC 368.6(4)(A): Financial Exploitation of a Dependent Adult, which constitutes a 'Hate Crime'. I'm also writing this online for the public who see it, because their victim is understandably stressed, but her health is literally at risk due to the stress they've caused with intent to do so; don't believe me, I have proof that I'll present to anyone who has the ability and position to help in this matter. You can contact me at (intheirhonor11@gmail.com). Her caseworker also threatened her for contacting upper management, documenting it, with the threat that stated because she contacted upper management, it meant that they would not return the money, and 8 months later, the Director stated that we told you before that we wouldn't return the money and the matter is closed and they netted a good profit.

The receptionist was very argumentative. Not willing to assigning me a worker to help me with…read morehousing. She told me I just applied for housing this year when I made an appointment and talked to Jason in person in 2023!

Now that the economy has remained really bad-this place is like crazy busy almost all the time. I…read moredoesn't help that they give away free Swine Flu shots in their parking lot! I have to caution Yelp readers to maintain their composure and ask God to grant you serenity, because you will need it in bucket loads when your biz takes you here!`If anyone remembers The Reader cover story from a few weeks back on "The Welfare Queen," many of my remarks will coincide with that opus on entitlements. For some unknown reason, one of my safety net services was cut off and I received a letter telling me that without an explanation. When I called the toll-free number, after being on hold for like 3 hours, a worker finally came on and said that I was over a certain amount in my bank balance. In other words, I was $25 over the poverty limit allowed. Never mind that their rules forbid them for counting unemployment compensation money you receive against you-they did it anyways. So the woman on the phone tells me to make copies of my bank deposits and unemployment checks to prove that's where my money comes from. When I receive my quarterly report form, I send that proof in-AS DIRECTED TO BY THE TELEPHONE LADY. I then receive a call from another worker telling me that I sent in the wrong proof of income-they need the unemployment stubs, not copies of the checks. So off I go to make copies of the stubs (keep in mind-I am still (wrongly) terminated from their services by this mistake of theirs) and today I drove it up and personally handed it to the lady who told me she needed it in order to finish my quarterly report. When this women finally got to me in the waiting office, she looked (and sounded like) something the (hippie) cat dragged in! She didn't even remember telling me to drive up the paperwork. Then she laugh and tells me she will only recycle it since it is not needed after all! How come she made me drive it all the way up & wait to turn it in? I get to go to an appeal hearing and ask a judge to reinstate my services because this department cut me off in error-although I have given them EVERY PROOF they need or want to keep me on board! The right hand does not know what the left hand is doing here. These bureaucrats are so over-whelmed with work and new cases, that they can't think straight! I do feel for them but at the same time, they can make your life miserable-if you let them. I just stood there today and tried to be amused by the randomness of it all. Also the absurdity of them putting me through the ringer for a mistake they committed but I have to pay for. Hassles, hassles, and more hassles! Make sure you leave the screaming, runny-nosed rug rats at home! Try and get a good night of sleep and eat a nutritious breakfast before you drag yourself up to this Welfare Office. It will take every ounce of your sanity to remain sane while dealing with these paper-pushers and their senseless, contradictory rules and regulations. That middle-class sense of entitlement you earned by going to college and once having a good job will gain you no ground here. Best to just shut up and deal with it. As nice as this new office is-as I documented in my previous Yelp-the B.S. entailed with going here-is almost soul-crushing. I thank God for enough self-control and discipline to just play along to get along. Remember what I say if your path in life should ever take you up to Ruffin Road and this insanity-inducer of an office!

Umm I was directed here by the 800 number and I ended up having to go somewhere else. Come early…read moreand be prepared to wait. Everyone was really nice though which was refreshing.

Bear Update!! Got a call from the lovely Mackenzie from DFW and they caught Miss Blondie (our…read moreresident bear) finally!! Apparently she had broken into someone's basement nearby via their crawl space and they were able to safely sedate and tag her - so now she has a lovely gps collar and matching earring (ear tag) LOL!! But before she was tagged, she managed to steal a workman's ice chest right out of his truck hahaha! They released her in the mountains nearby bc this is her home. But the tags will enable them to more readily locate her when there are reports of issues - and humanely "haze" her back up into her mountain home and away from the more urban areas via loud noises and such. She actually showed up yesterday almost right after I got the update call - her "ears must've been burning" as we say in the south lol - she must've known we were talking about her haha! So I just can't say enough great things about my experience with our regional DFW staff - thank you so much for all your efforts in helping us all peacefully coexist and thank you for the diligent follow up Meg and Mackenzie!!! Xoxoxo

I am a 70 year participant of hunting and fishing in California. It is so sad to see California…read moreunreasonably increase the costs of fishing and hunting in the state. Young people are being driven away from wonderful/healthy outdoor sports because of the high costs.

This is for every one of you who pledge to serve and protect at all levels. From staff support to…read moreeach officer to command. Coming from a no one, but someone. A greatful thank you as I was given an opportunity to find my true self at one point in time. Well, this thank you is well deserved because in reflection of my past, my heart wrote a 5 star review previously in life. I owe each and everyone of you great respect as I found my true self and choose to express it publicly. Everyone serves a purpose, and I've found mine once again so my only heartfelt advice to you all is this... we understand you're either stressed, have your mind on a difficult case or can't seem to accept traumatic experiences... Who knows., but I will tell you this... there are those out there that see through difficulties, have endured then as I have personally, but at the end of the day, we are all in need of support. Just know, you are not alone and to not carry the burden on your own. Stay blessed as I went to church in Santee, and saw a fellow sheriff at the back pew bringing his difficulties and leaving it to his greater power. Stay strong for yourselves, and I commend your efforts in keeping the community a safe place to reside. May GOD bless and be with you at all times, good and bad. AMEN!!!!! Bullseye!

Absolutely terrible. Not helpful in the slightest. No discernment or intellect within the woman I…read morespoke with. Do not recommend the non emergency line.

The garbage men are pretty lazy in my book and messy. Not only do they drive in a hurry and…read morecan't seem to place the trash back in a up right position but they also tend to knock over a full trash can with the claw. Trash was over the street and sidewalk Never bothered cleaning up the mess he created. Contacted the city and supervisor. No one came back to pick up the mess. A portion of our property tax funds disposal collection and to have this done by city employees is just not right. Just as bad as going to pick up a trash can at the facility and having rude service. Five guys seating outside drinking a soda while one handles the public. Really ???smh no one is held accountable.

Really wish they had enough staff to Support our community…read more Takes on average 5+ hours to get a permit...

Parking structure not to far from enterance of the building. There are clear directions on how to…read moreget to the office of vital records for your birth an death certificate needs. It's on the first floor on the right hand side as soon as you enter. Customer service was good and gave clear instructions. We went Monday morning close to opening at 9am and there was barely any wait.

Would go with zero stars if I could. if you walk in without an appointment they will turn you away…read moreeven if they are only helping two or three people. If you walk in with an appointment you will be sitting in their waiting room watching a dozen people walk around go who knows how long, even if there are NO other people being helped. I have currently waited 20 minutes past my appointment time in an empty room. while everyone behind the counters ignore me. we will see how long it actually takes them to help. ugh. hate the government, but this Place is even worse than the DMV