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    Recommended Reviews - San Juan Natatorium

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    2 years ago

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    Scuba Dogs - Pre Dive photos! All smiles

    Scuba Dogs

    4.1(49 reviews)
    7.0 km

    It was an amazing experience!! Me and my boyfriend went there for our first time and the service…read morewas amazing! All the people there are very friendly and professional they make you feel safe inside the water! It's our first time for diving and we gonna be back for sure!! Tnx guys for amazing job!!

    1-Star Review -- Extremely Disappointing Experience…read more Our experience with Scuba Dogs in Puerto Rico was extremely disappointing, and the biggest issue was the complete breakdown in communication and the way the situation was handled afterward. A week before our scheduled dive, Scuba Dogs contacted us and changed our dive time from 9:00 AM to 8:00 AM. However, 24 hours before our dive, we received another confirmation email from Scuba Dogs clearly stating that our scheduled dive time was 9:00 AM. Naturally, we relied on the most recent written confirmation sent directly by the company. The morning of our dive, the staff began calling us around 8:15 AM telling us we were late for our 8:00 AM dive. We explained that the confirmation email they had sent us the day before stated 9:00 AM. At that point, instead of acknowledging their own conflicting communication, they began discussing trying to reschedule us. We were traveling through Puerto Rico traffic and remained in communication with them by phone throughout the morning. We arrived later than expected because of traffic, but still within 30 minutes of the 9:00 AM time stated in their most recent confirmation email. Despite knowing we were actively on our way, they had already sent our dive guides home. They then refused to provide the dive AND refused to refund our money. What made an already frustrating situation worse was the response from the owner and staff. Rather than acknowledging that their own confirmation email contained the 9:00 AM time, they argued with us and insisted that we were outside the scheduled window. It is incredibly frustrating for a business to send a customer a written confirmation with a specific time, communicate with that customer throughout the morning, and then refuse service and keep the customer's money because the business claims a different time applied. We understand that dive operators have schedules to maintain and that customers have a responsibility to arrive on time. But customers also have every right to expect a company to honor the appointment time stated in the confirmation email it sends 24 hours before the scheduled service. If 8:00 AM was truly the final scheduled time, then the confirmation sent the day before should have said 8:00 AM--not 9:00 AM. The poor communication could have been an understandable mistake. Refusing to take responsibility for that mistake, sending the guides home while knowing we were on our way, arguing with us about their own conflicting communications, and then refusing to refund our money is what made this experience unacceptable. We planned part of our Puerto Rico trip around this dive and were genuinely looking forward to it. Instead, we lost our dive experience and our money because of conflicting information sent by the company itself. Based on our experience, I cannot recommend Scuba Dogs. If you do book with them, I strongly suggest saving every email and confirmation you receive, because apparently even the appointment time shown in their most recent written confirmation may not be the time they expect you to follow.

    Photos
    Scuba Dogs
    Scuba Dogs - Escambron Marine Park. Gear was clean and in great shape; they also provided extra sanitizer spray.

    Escambron Marine Park. Gear was clean and in great shape; they also provided extra sanitizer spray.

    Scuba Dogs

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    Escambron - Donuts

    Escambron

    4.4(7 reviews)
    3.0 km

    Big tourist attraction and very busy! It's a great place to snorkel, but you have to be mindful of…read morewhere you are. They do a lot of snorkeling classes here and it gets crowded in the water, fast. However, we did have fun snorkeling ourselves and got to see some fun, colorful fish and a turtle. The water wasn't super clear so you couldn't see too far down clearly. I really like how much there is around here. You can chill on the beach, chill on the grass, walk and get food, or see other sites. It is a nice location that is very walkable.

    Very beautiful, small beach near Old San Juan. Specifically near Puerta De Tierra neighborhood and…read morethe El Hambuguer Restaruant. A lot of people walk, run, cycle along the trail which is attached alongside the ocean coast. The beach is organized with a nice layout. Parking is close. Places to sit and take in the scenery. You can easily find the place to rent chairs and umbrella if you want. Or you can bring your own chair and sit under the palm trees for shade. Or just lay out and relax. What I like about this beach is that they put up a long row of rocks to break the strong waves. So, you can go out really far and the water is not deep. You can more wade in the water or float. I came during hurricane season, so there were some strong waves crashing, but luckily the rocks kept things safe. I did not notice any restaurants, food stands, nor people selling anything. But I also came during the low peak season so it was chill. Still a lot of people relaxing at the beach. Loved this beach.

    Photos
    Escambron - Inlet of palm trees

    Inlet of palm trees

    Escambron
    Escambron

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    ISLA Language - Recepción

    ISLA Language

    5.0(6 reviews)
    2.7 km

    I did some extensive research before deciding where to spend my vacation...PR has soooooo many…read morewonderful things and ISLA is included on that list. I was a 'no sabo' kid and decided to really try and learn Spanish and I am sooooo thankful that I found this place. They have consistently remained professional throughout the entire process, patiently answering all of my questions and addressing my concerns as a solo female traveler...the process was seamless. I opted to stay with a host for 2 weeks and do the combo lessons which means group sessions in the morning (3 hours) and private lessons in the afternoon (usually 1 hr but I added on an additional hr). Yes, this is a lot of studying but the way they teach the class, time flies by while you're having fun learning. I HIGHLY recommend this school for any level of spanish (they "test" you via Zoom and yes, that does sound scary but they were very reassuring), everyone is so nice and helpful annddddd this school is extremely affordable compared to other programs (very good bang for your buck). I cannot wait to come back for additional lessons because while im not fluent after 2 weeks haha I do have a better understanding of what I need to do to progress in my Spanish journey.

    I have been speaking and using Spanish informally for years but never had any formal training in…read moreit. I took classes for 7-8 weeks off and on with ISLA and the experience was really amazing. I had a variety of teachers and they were all dedicated, fun, and experts in language learning - something a lot of schools don't actually have. These are teachers with experience teaching foreigners a new language - so they focus a lot on what are important and foundational things. These were primarily conversation and grammar fundamentals. On top of those you learn vocabulary of course, and culture, but these are elements you can continue to learn more of on your own once you have the building blocks of grammar down and once you are comfortable conversing. I feel like a lot of language schools just have teachers who "know" the language but don't really know how to teach the fundamentals of language. ISLA are experts in teaching. You are in good hands. All of the teachers are bilingual English/Spanish, have college degrees, and many also speak other languages. They can also tailor private classes for you as well. As a solo traveler it was also a great place to meet other people who are studying Spanish in Puerto Rico. They came from all over and were all there for different reasons and I made a lot of great friends. The school is close to a ton of restaurants for lunch too. And stores. And cafes. And hot dog stands (shoutout to Maria!). Most weeks the school also provides a free group excursion that was a really cool way to learn more about Puerto Rico, meet other people from other classes, and have fun (dance, drink, paint, hike, etc. etc.). You can't go wrong with ISLA. And like anything - what you put in matters. Like any teacher they can't transform you without your participation - so do your homework and show up on time!! Also I had a HUGE crush on every single person who works there jaja. Gracias ISLA nos vemos!

    Photos
    ISLA Language - Larger classroom.

    Larger classroom.

    ISLA Language - Estacionamiento/Parking Lot.

    Estacionamiento/Parking Lot.

    ISLA Language - Fachada del Edificio. Quisqueya #50, Esquina con la Calle Uruguay en Hato Rey.

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    Fachada del Edificio. Quisqueya #50, Esquina con la Calle Uruguay en Hato Rey.

    San Juan Natatorium - swimminglessons - Updated August 2026

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