Amazing facility, clean and spacious. Our family loved all the areas to play and cool offread more

This was the second time I'd been here. The first time was before the pandemic. It was fun but our…read moreson was very small and the river pool didn't seem like the proper place for him. It's better for older kids. They do have a kids pool. We still enjoyed it. The second time was much better. We came for my nieces birthday party. The organization and service from the staff was great. Our son is 4 now so he was able to enjoy the slide and river pool. He especially loved the slide. I lost count how many times we slid down it.

If you're staying at El Conquistador, this place is included in your resort fee. There were three…read morebig slides and a lazy river. I enjoyed the slides and the lazy river, except for the part where the water rains down on you with the force of a power washer! The grill had a great chicken sandwich and drinks.

Beautiful scenic location and great fun in the water. Pools, slides and "river"tubing with food…read morevenues close by for spending the whole day!

It great because they have a lot of good food and fun stuff for the kids and a wave pool.read more

This is one of the best water park, if not the BEST, water park in Puerto Rico. It has a big pool…read moreof waves, very good slides, rock climbing, water zone for small kids, and with very good place to eat. I like a lot, and always visit there when ever I,m in the island.

I highly recommend visiting this park if you're looking for a nice stroll, need time to kill or…read moreneed something to do with a family or children. Beautiful area with nice plants and shrubbery worth exploring.

"Noria" was a "People Usher" at the Dog Park.  She was rude.  We wanted our toddler to be able to…read morewatch the dogs from the vestibule area, and she would not let us.  Even though we don't have a dog, there have been plenty of times where we went into the dog area... to watch them play.  Prior Ushers did not mind.  After all, how is the safety factor changed whether we have a dog or not?  It's illogical.  But in this case, we simply wanted to stand in the vestibule, holding our toddler, and watch the dogs over the fence.  Nope... Noria would not let us, and was quite rude in letting us know that.  When I explained to her that we had in fact been in many times, she has no answer.  She simply cited "the rules."  When I asked to see these rules, she said "They aren't written down."  I then asked for her name, and she was defiant and defensive, then she finally gave it to me, rudely, and said "My boss is right behind you."  An older male and female were there in a golf cart, and the female there politely explained a recent change to the rules to my wife.  This was better, professional at least.  Meanwhile snowflake Noria was so "shaken" that she needed a hug from the male supervisor.  Generation Z... rude, unprofessional, and sensitive.  Was a negative experience for us and for our toddler, thanks to Noria. "Noria" era una "acomodadora de personas" en el parque para perros. Era grosera. Queríamos que nuestro hijo pequeño pudiera vigilar a los perros desde el área del vestíbulo, y no nos lo permitió. Aunque no tenemos perro, muchas veces hemos entrado en el área de perros... para verlos jugar. A los acomodadores anteriores no les importó. Después de todo, ¿cómo cambia el factor de seguridad si tenemos perro o no? Es ilógico. Pero en este caso, simplemente queríamos quedarnos en el vestíbulo, sosteniendo a nuestro hijo pequeño, y mirar a los perros por encima de la cerca. No... Noria no nos lo permitió y fue bastante grosera al hacérnoslo saber. Cuando le expliqué que, de hecho, habíamos estado allí muchas veces, no tuvo respuesta. Simplemente citó "las reglas". Cuando le pedí que me las mostrara, dijo "No están escritas". Luego le pregunté su nombre y se mostró desafiante y a la defensiva, luego finalmente me lo dio, de manera grosera, y dijo "Mi jefe está justo detrás de ti". Había un hombre y una mujer mayores en un carrito de golf, y la mujer que estaba allí le explicó educadamente a mi esposa un cambio reciente en las reglas. Esto fue mejor, al menos profesional. Mientras tanto, Noria, la copo de nieve, estaba tan "conmocionada" que necesitaba un abrazo del supervisor masculino. Generación Z... grosera, poco profesional y sensible. Fue una experiencia negativa para nosotros y para nuestro niño pequeño, gracias a Noria.

It looks really nice from the outside, but after you get in you realize over half the things are…read morebroken or out of order. Also the lifeguards and employees change the rules based on their mood and you don't really know what's accurate. Gave it 2 stars because my kids are super young and enjoyed it regardless, but I was pretty disappointed especially after they mentioned "no refunds" AFTER you pay

This water park is located inside the Balneario de Carolina. It's a perfect spot to bring your…read morekids. There's a pirate ship and a tower that dumps water and a slide. The pirate ship is better for smaller kids. There is a lifeguard on duty. Still, an adult must accompany kids under 12. Keep in mind the adult has to show proof of vaccination or negative COVID test. Entrance to park is $4 per hour. They have birthday packages available too. You can rent lockers if you need it: $3 for a small one and $4 for a larger (not that large) one. There is a snack bar too. Overall, fun place for kids. Our son loved it and so did the other kids in our group. I know they open on the weekends from 9a-4p, but not sure about weekdays.

Want to experience a hidden gem that is one of the best waterfalls and swimming experiences in the…read moreNaguabo area? You can google Charco El Hippie in Naguabo. This spot is definitely worth it to go swimming and cliff jumping. This spot is not over run with tourists and tourist companies. Upon arrival there is a small house that provides parking for $5.00. A small walk up the hill and a climb down to the waterfalls becomes a great swimming experience. Just be aware there are deep spots and does have a slight current. Otherwise the cliff jumping and swimming is awesome. Best to go early to get a nice spot to sit at. You can also climb to a higher location and see another waterfall and other smaller swimming holes. You can bring food and drinks and your own music if so desired. I highly recommend this location if you desire a smaller crowd and privacy. This is my go to spot and my family loves the location. It's a hidden gem.

This was my favorite place to go to growing up. My grandfather lived 10 minutes from here and i…read morespent all my summers here. I haven't been since they remodeled after hurricane maria but I've seen pics/videos online and it looks great. Definitely an upgrade. I can't wait to go next summer and take my son, i know he will love it just as much as i did and still do. So Great memories made here