My husband was a auto mechanic for well over 25 years and continues to repair just about anything…read morethat needs repair. However, he couldn't do his own front end alignment so took his truck to them. They called and said he needed a laundry list of replacement parts and that the truck was unalignable. NOT TRUE... he picked it up and checked it out himself and none of what they said needed to be replaced and was all in good shape. Further, he let them replace a front light bulb that was out and they charged $72 for a $5 bulb and a 2 minute replacement. Facebook reviews show 2 other people they did the same thing to, telling them they needed parts that didn't need replacing. WILL NOT EVER GET OUR BUSINESS AGAIN!

We lost some transmission fluid on a high Colorado pass and cautiously made our way to Monte Vista…read morelooking for a place to check our transmission. We picked Good Speed Automotive becuase their website looked professional and the staff working late on Friday afternoon lived up to that impression. They quickly worked us in, determined that we could continue on, and changed the oil for us while we still had the Airstream hooked up to the truck. Everyone was professional and helpful. Many times on Friday afternoon crews are unwilling to go out of their way, this group was still working and had a great attitude. Thank you guys (and gal) for your help and your great attitude.

This is a loser star review on Tim's Main Street Express-same owner…read more Went for an oil change and was charged $21 more than a few months ago. Even the receptionist was confused about this. Besides the long wait and the inconsistent rates, I'm afraid that the mechanics are dishonest and done harm to my car as I was told it had valve cover leaks and i had them replaced not long ago. There is no visible evidence that the car leaks oil. It hasn't before I brought it in. I voiced that it was unreasonable to charge me $21 more for the same as few months ago. They made me wait at least 20 min and then just said "this is life." Extremely unplesant experience and I wouldn't recommend anyone to go there.

Tim and Drew have been my mechanics for 30 years and have always gone above and beyond! I couldn't…read morerecommend anyone more than Tim's Transmission.

Great service. These guys not only get you in and out but very friendly as well. Highly recommendread more

From the owner: Stay in your car for a fast drive-thru oil change, featuring quality Valvoline products you can…read moretrust!

I went to this place twice, and both times I scheduled an appointment three weeks out. Each time, I…read morearrived on time first thing in the morning and dropped my car off, only to call at 4:30 p.m. (one hour before closing) and be told they had not even brought my car into the shop. I was then expected to leave my car overnight, which was a huge inconvenience, especially since all I needed was a simple oil change and front brake pads. Despite that experience, I decided to give Automotive Concepts Inc. another chance. Once again, I was told I needed to schedule an appointment. This time, I specifically asked to be scheduled on a day that was relatively empty and explained my frustration from the first visit, including having to leave my car overnight. I was assured that this would not be an issue and that they would be able to get to my car since that day was "wide open." I dropped my car off on the scheduled day first thing in the morning and did not hear back from the shop at all. I called again at 4:30 p.m., one hour before they closed, only to be told--once again--that they had not touched the car and it was still sitting where I left it. They started offering excuses, but at that point I was done hearing them. I told them not to touch the vehicle because I was not in a position to leave my car overnight again. When I arrived to pick it up, I was met with attitude. The owner slammed my keys on the counter and made a comment along the lines of "sorry, but I'm not perfect." That response was completely unprofessional. This is a business, with a receptionist and staff. At the very least, someone could have called to say they weren't going to get to the car that day so I could come pick it up, instead of tying up my entire day waiting without a vehicle. My time is money too, and it was completely wasted--twice. If you know you can't get to a customer's vehicle or don't have enough staff to keep up with the workload, don't take the car in. Unfortunately, based on my experience, I cannot recommend this shop.

This is the only auto repair shop in the valley we will take our vehicles to. They are the…read morefriendliest, most honest mechanics. They will call you and explain everything in depth, give you a cost estimate and get permission before they fix anything so you're never surprised when you go to pay the bill. Prices are more than fair. I would highly recommend Automotive Concepts.

I am writing to formally document my experience regarding a warranty repair on my 2020 Ford Escape…read moreinvolving the driver-side door weld/arm issue. I first brought the vehicle to your dealership in February 2024 for warranty service. After approximately four months with no communication from your service department, I called to check the status and was told the required part was on backorder. I then contacted Ford directly and was informed the part was not on backorder and had apparently never been ordered. After bringing this to your staff's attention, I was assured the matter would be handled immediately. However, over the following months, I repeatedly had to call your dealership myself for updates, only to continue hearing that the part was "on backorder." At one point, when I asked specifically which part was delayed, no one could even identify the part in question. Throughout this entire process, I received virtually no proactive communication from your service department. I was repeatedly told someone would call me back with updates, but no one ever did. I ultimately waited over a year from the original service visit before learning the part had finally arrived -- and even then, only because I once again called your dealership myself. I later discovered the part had reportedly been there for approximately a week before anyone attempted to contact me. When I finally scheduled the repair this week, I was originally told the repair would require 3-4 days. I made transportation arrangements around that timeline due to my work responsibilities as a university coach. After dropping off the vehicle, I attempted to use the text update system your dealership provided and received no responses despite multiple attempts. I again had to call myself, at which point I was informed the repair would now take an additional seven days. I also contacted Ford's national customer service line and learned there are warranty transportation assistance policies available under certain circumstances. Unfortunately, your dealership never informed me of any rental or transportation assistance options during this lengthy process. At this point, I am extremely disappointed in the lack of communication, lack of accountability, and overall customer service I have experienced. The repeated misinformation, failure to follow through, and complete lack of proactive updates over the course of more than a year is unacceptable.

DO NOT WASTE YOUR TIME use this dealer if you want to waste your time and money. I took my truck in…read morefor an electrical issue. i am aware electrical issues are tough however after numerous times of calling i finally got ahold of them and they said my truck was ready. paid out the ass then 3 days later it stopped working. the manager is extremely cocky and very disrespectful. Do Not Recommend

We had a flat rear while traveling through. They didn't have our tire size in stock. They called…read moretheir competitors to see if anyone in Alamosa had the tire size. No one did unfortunately. They installed our spare tire. No charge...! and sent us on our way. So kind and helpful.

A very professional, reliable, honest and very fair priced shop…read more Before this service our truck had a punctured tire from roadside debris. We located America's Auto Care & Tire about 1/4 mile from us and "Missy" had her repair technician remove the tire, check the damage (which wasn't repairable) and install our full size spare tire at no cost. Very rare will you find a business that "helps" someone in need as this shop did. They have earned our business, gratitude and respect. Other Auto-mechanic and Tire shops could learn an invaluable lesson here. That's why we had our truck serviced here and replaced two new front tires. We'll be back in the near future to replace two new rear tires. Thank you "Missy" for your kindness, professionalism and compassion. Frank & Annie Saguache County, Colorado

He said that he ordered my parts and did not. I paid for service with them and my old parts are…read morestill on it. When I was driving by I noticed that he was arguing with some lady about a truck and he was refusing to move his truck. Seems really sketchy.

On a road trip and got a pretty awful puncture; no way to patch it. I was riding on my doughnut and…read moredefinitely needed a new tire. As luck would have it, air em up had a set of four barely used tires in my size and gave me a fantastic deal on them. I was also having problems with the electrical system in my car. They hooked it up to the computer and figured out it was just a loose ground wire. They didn't even charge me for that repair. I was back on the road in not more than an hour. Super friendly staff. Gary was fantastic. And they have a super cute shop dog named Buddy.

We were told that we were getting a rebuilt engine. What we received was a block that we could not…read moreuse. We trusted this guy because hes a veteran owned business. So sad we found out after the fact that this guy has multiple lawsuits. We want our $$$ back.

Neil will take your money and not do any work for you. He will have every excuse there is why he…read morecan't get things done. he took my money and didn't do any work. He gave me part of an old engine as a rebuilt long block. The old engine wasn't even a complete long block. When I called him out on it. it was excuse after excuse. He has stolen my money and won't return it. This guy can't be trusted. STAY AWAY OR YOU WILL GET RIPPED OFF.