I got stuck in traffic today on "The Fifteen" for over an hour. This happened just north of San…read moreBernardino. As we get to the scene of the incident, it's a grass fire on the side of the roadway. I'm not sure if it was due to an accident (there were no tow trucks) or someone threw a lit cigarette butt out their window. Either way, we have a scorched roadside. SBC Fire out here hosing it down and a squad of firemen checking it out and looking for smoldering spots. Good work, y'all! [Review 17534 overall - 331 in California - 1052 of 2022.]

I called regarding my cat being stuck in a palm tree. I tried getting her down but it was to hard…read more I called the fire department non emergency to see if they can help and I was told "leave her there 2 days she'll get hungry and come down on her own. Just like she went up she will come down." unfortunately my cat passed away due to falling from the palm tree and i know that a human life is more important but I think it would be nice for them to consider rescuing pets as they are also a big part of families and sometimes the only family someone may have.

We would like THANK Bryant (Owner) and Ramos (Supervisor) for the Excellent work. We were very…read moreconcerned about the water leak we found. Bryant promptly replied to the Yelp request. His company was on the only one that replied the "same day" with an estimate. The cost was reasonable and the estimate covered the needed parts. Ramos was very professional, answer questions and explained how the system works. His experience and skills gave me the peace of mind .. I was able to sleep well that night, after the repair. This company conducts Superior work!! As a matter of fact .. I asked for an estimate to replace the home sprinkler heads.

Very responsive ALL day. It made us come to an agreement really quick and they started work the…read morenext day and completed it. I wanted a fire sprinkler located at the center of the room moved and another one added to make room for a chandelier. The guys worked really fast and were very easy to talk to. Would definitely do business with again.

Just received service today at one of my new restaurants and I am extremely satisfied with the…read morequality and speed of service. I received a notice from fire department and Amy walked me through all the steps to get the restaurant up to code. She was able to get a technician out very quick and has very reasonable rates.

From the owner: Integrity Fire Protection is a small family based fire protection company. We have been in the fire…read moreprotection industry for over a decade. We are a committed team to keep you, your employees, your property safe, and up to code. The goal is to help individuals and businesses across Southern California to bring their ideas to life by being protected from unpredictable complications. We offer services as in fire suppression system new installations/ maintenance/ inspections, fire extinguisher services/ maintenance/ replacements/ recharges/ sales, commercial hood cleaning, commercial hood maintenance, fire sprinkler testing, and other types fire suppression system and fire extinguisher services.

Quick response even though he was unable to help at the time he was very helpful and even gave a…read morereferral

Great service! I…read moream a new business owner and am scheduled for my occupancy inspection by local fire department so was stressing about getting extinguishers installed ASAP. Responded quickly for quote and even offered scheduling options through Yelp messenger. They were on time, easy to get a hold of, fast, clean and informative. Answered all my questions and took the time to listen to my esthetic concerns and suggestions. Top notch service. I will used them every year to service my extinguishers.

Teresa Partenteau I…read morewant to thank you for protecting us and keeping us safe! I don't think You all get enough positive feedback, so I decided to let all know all of You are very appreciated! May God Bless and keep all of You safe on a daily basis! Kind Regards, Teresa Sue Parenteau P.S. I live in San Bernardino!

What a joke of a police department to be honest can't even help me make a report for a stolen fire…read morearm had me waiting for hours for a officer to come and take my report no wonder why everyone treats the San Bernardino police department like a joke what a wast of taxpayers money!

To all of the negative comments…read more.. After reading these comments, it is clear that the "commenters" do not understand the code requirements related to fire protection equipment inspection, testing and maintenance. It is unfair to complain about a company that is licensed by the state of California and is required by law to perform inspection, testing and maintenance of fire protection systems and equipment in accordance with NFPA Standards. Further, per the California Fire Code, a business or property owner is required to maintain their fire systems and equipment serviced and certified. It is your responsibility to ensure this is accomplished on a regular basis. As a former Fire Marshal, I have written numerous violations to business and property owners for failing to maintain their fire protection equipment as required. If you take issue with phone calls from a fire protection company reminding you that your system is in need of service, be thankful. Most businesses do not keep up with their fire protection equipment and in some instances view this required service as an "inconvenience" or "unnecessary expense". With regard to service contracts, if you don't take the time to read them and later find out you don't like something, that is on you, not the contractor. If you don't like the language in the contract, address it before you sign it. Not every contractor is perfect. But in all fairness, nor are the businesses they service.

This company is ran poorly! They came into my business and destroyed a sprinkler head. The owner…read morethan yelled at me and told me he's trying to run a business not pacify anyone. Grumpy! Do NOT use them if you want great customer service.

I had heard from my insurance broker that my insurer wants me to have my sprinkler system inspected…read moreannually and Tony will be the guy every year to get that job. I contacted others via Yelp, including 5-star-rated providers. Most had zero follow-through or quoted astronomical figures just to set foot on my property. Tony came, he tested, he noted the things that needed to be fixed and is preparing a quote for those remedies for me. He's clearly a good guy, showed up when he said he would, and showed me a series of credentials that tell me I can trust his work. I would HIGHLY recommend AWR. I'll keep you informed as we progress through the necessary repairs Tony noticed and through our annual testing.

I called A W R Fire Protection to repair a fire sprinkler plate that popped out of the ceiling…read more Tony gave me an estimate and came out today to repair. He showed up on time and was very professional. He walked our entire home (5200+ sq ft) and tightened all plates he thought were low. I would highly recommend his services.