UNDERCOVER BOSS PROMISE TRACKER -- FONTANA, CA…read more Mayor Acquanetta Warren appeared on Undercover Boss (filmed 2021, aired 2022) and made public promises to city employees and the community. Since then, we've seen very little follow-through -- and no public updates. So I've started tracking them. Here's what we know: Promise #1: Homeless Services Gift Card Program Department: Community Services / Homeless Outreach Details: Mayor promised a gift card program for unhoused residents that would provide both immediate support and access to services/resources. Current Status: No evidence of public rollout. No pilot. No mention in budget documents. No program materials found. Promise #2: Recruitment Ambassador (Randy Alexander McDowell) Department: Police Department / Diversity Recruitment Details: Mayor promised to make Randy an official ambassador to increase recruitment of Black and underrepresented officers. Current Status: No appointment. No new incentives or targeted outreach. No evidence of a formal role or public recruitment partnership. Promise #3: Fire Department Upgrades & Morale Support Department: Fire / Capital Improvements Details: Mayor pledged $11M toward 2 new stations and a training facility. Current Status: Needs further review. We're checking CIP documents and budget allocations to see what's been delivered. Promise #4: Park Ranger Rehire (Candace / Vagle Nature Center) Department: Parks & Community Services Details: Mayor promised to rehire a ranger to help maintain the park. Current Status: Unknown. No staff update published. No budget line found yet. Promise #5: Sewer Cleaning Equipment Upgrades Department: Public Works / Sanitation Details: City was supposed to invest in new, modernized sewer equipment. Current Status: Partial. In 2024, Fontana received nearly $1M for a septic-to-sewer conversion -- unclear if that's the same equipment or separate funding. I'm continuing to review Council agendas, budget docs, and public records. If anyone has seen progress on any of these -- or works in one of these departments -- I'd love to know what's really happening behind the scenes. Fontana deserves transparency. If our leaders can make promises on TV, we deserve to know what's been kept. -- Hailee Hightower Resident & Accountability Nerd

We were here today to renew my son's passport. We just moved here in this city and it was great to…read morehave learned that they offered passport services. The wait was not long, after checking in at the kiosk, the queue was moving fast. The personnel were courteous and helpful. One in particular Braulio Ortiz assisted us the day prior when we inquired of the requirements. Today, we ended up being assisted by Braulio again and the same type of professionalism and courtesy was afforded to us. The City Hall itself is clean and organized. We are happy to have chosen to be residents of this great city.

Had to call the EMT's to take me to KFH. They came so fast to my home in Bloomington. The guys were…read moresuper nice and professional. Really helped my fears and anxiety. They stayed with me until I got an Emergency Room. I wish I wrote down the names, but was very impressed how I as treated. Hope I never need your services again, but job well done!

First timer since moving to the area. Lovely and friendly staff. Quick service even during my lunch…read morebreak. Very understanding and listen. They take time to help and do what's necessary (at least the one time I went).

Jury is still out.... I'll let you know... process is long.... Gilbert seems to be very helpful…read more... Started my husbands paperwork today.... Still need Doctors report.... We will go from there... Doctor completed paperwork on Friday and they are closed.... Monday is also a holiday.... Tuesday I will drop off....6/20 Now is the waiting ....

The City of Rancho Cucamonga Civic Center came together to a local legend, Mr. Dutton with a very…read morespecial signage dedication, recognizing his hard work and lasting impact on this thriving community in Rancho Cucamonga. The mayor, senator, and local dignitaries were in attendance to celebrate a true hometown hero whose legacy continues to inspire. Kara, his daughter show so much courage and she definitely walking in her father's legacy. Gone, but never forgotten Rancho Cucamonga Living Magazine.

Located in San Bernardino county, Rancho Cucamonga in just south of the San Gabriel Mountains. It…read moreis the 28th most populated city in California.

It has been a couple years now since household hazardous waste collection has moved into the new…read morePublic Works center on Lion and even though the old location was much closer to my house, this new facility is much better for everyone involved - volunteers and residents alike. A lot of cities in the IE have hazardous waste collection only once a month, or even once a quarter, but we are fortunate in Rancho to have collection every Saturday from 8am to noon (minus Saturdays of a holiday weekend). They take a wide variety of hazardous waste including electronics waste including monitors and TVs, pesticides, chemicals, fluorescent bulbs, batteries, motor oil, anti-freeze, brake fluid, paint, and more. Their website says they don't take tires or medical waste/sharps (though all RC fire stations have free medical sharps collection). This new location is in a permanent building, instead of sealand containers, and has a huge covered portico to keep it shady in the summer and dry in the winter. Everything is always well organized to get in and out fast. You may need to provide proof of residency, I usually have my water or trash bill with me that shows the address, just in case. Here is a link to the HHW website: http://www.cityofrc.us/cityhall/engineering/env/hhwfacility.asp

I think we can all agree that we need to do our parts to make sure that our landfills are being…read morefilled with hazardous crap, which makes me appreciate this place all the more. You can always count on this place being open every Saturday, except for major holidays. Located on 9th Street between Hellman and Vineyard, you go south on Lion St. until it dead ends at their building. You go into their driveway and follow the path to left which will ultimately lead you to the drop off point. You fill out the paperwork, and the guys will unload your items. I have dropped off old batteries, monitors and other electronic devices. The city has made hazardous waste disposal a no-brainer. Great job, Rancho!

Not all heroes wear capes I'll never forget the kindness I…read moreexperienced at Jessie Turner Community Health Center in Fontana, CA on that scorching hot day. I had just parked in their lot when I accidentally locked my phone and keys inside my car--with my dog still sitting in the back seat. The temperature was rising fast, and panic set in immediately. Without a second thought, several staff members from the Center rushed out to help. Fernando, in particular, stepped up right away. He didn't hesitate to call the Fire Department for me and calmly let me borrow his personal phone so I could reach my wife. After several attempts, she finally picked up and was able to unlock the doors remotely through the cloud. My dog was safe, and the relief I felt was overwhelming. What truly stood out was how the entire staff responded. Multiple people came outside to check on the situation, offering support and staying with me until everything was resolved. Their quick thinking, compassion, and willingness to go above and beyond turned a stressful emergency into a moment of genuine community care. Jessie Turner Community Health Center doesn't just provide excellent healthcare--they show up for people when it matters most. The staff truly embodies what it means to serve with heart. God bless Fernando and the whole team. You are all heroes in my book. Thank you from the bottom of my heart for protecting my furry family member and for your incredible kindness. Highly recommended!

Jessie Turner is one of the nicest and bigger community centers in the city of Fontana…read more Offers many classes such as swimming lessons for both children and adults. Yoga classes , dance,art lessons. Activity classes varies depending on availability. Make sure to visit their website for the latest courses offered. ( fontanaca.gov ) Drop in basketball play time price is $1 for youth and $3 for adults ; fitness center accessible by enrolling to their membership. Has an event room for rent , computer / resource center available.

It's winter, 2016. It is also El Nino time. After years of drought, Southern California is going…read moreto finally get significant amounts of rain. We are anticipating four days straight of rainfall this week. So how does this knowledge work into a review for a firehouse? They put out fires and provide rescues, right? Well, there is yet one more service they provide that is lesser known. After living in the same house for 35 years, I am sadly familiar with the uncommonly large river of water that flows into my back yard from my alley when Mother Nature decides to dump on us. The mud and water oozes into my back patio room, the result of a downward slope, ignorance, and bad design. We never fixed it. Thus, the need for sandbagging in the literal sense. My heroes, the guys in the Corona Fire Department, fill sand bags and pile them outside their station for you to pick up. And the best part is, they are free. 10 bags is the limit, and that sure helps. As of this writing, Station #6 is the only station in Corona that provides these sandbags. You may wish to call ahead to confirm they have some ready. This is only for Corona residents. If you live in a different city, contact your local Fire Department to find out if they have this service available. So, thank you guys for all you do. Afterthought: Sure wish I could get pictures of them doing this, ya know, posing with their shirts off, muscles glistening after a hard day's work. Here is the best I can do at the moment: http://4.bp.blogspot.com/-ncJGil93I00/T6-dAeqzE1I/AAAAAAAAAQQ/AvvVtm-Peb4/s1600/398712_165775596861976_100002886111553_224444_79302685_n.jpg

These guys are INCREDIBLE! They not only put their lives on the line with fires & major disasters,…read morebut they also care about the smaller problems with just as much enthusiasm. These guys came to the rescue and helped remove my daughter-in-law's newly adopted pup, that was trapped under my vehicle's middle seats for over 3 hours. He was so frightened, as was I, but these firemen were able to finally bring him out to safety. I was so thankful to these men, as was our little Wynter & his new mommy. Thank you, Fire Station 6!!! You're the best!!

This fire station houses the brave men and women who serve the town of Alta Loma, within the city…read moreof Rancho Cucamonga. Boundaries mean nothing however when emergencies exists, as these brave souls are available way beyond their initial response zone. Responding to medical and fire emergencies 24/7, they are ever eager to assist whenever called upon to do so. Station 1 represents the first fire station in Alta Loma, having moved from their original site on the corner of Amethyst St.and Lomita Dr. sometime in the 50s. To be continued