I live in Napa and options to the airport are extremely limited. I drive to Hamilton and take the…read moreairport in from there. My experience has always been good. Buses are clean, drivers are courteous and they typically run on time. A special shout out to my recent driver, Tony, who was engaging, personable, and pleasant. It was a lovely end to a perfect trip.

The buses are so comfortable. I can't think of a more affordable, timely and pleasant way to start…read moremy travels.

Had a great experience with our driver Bhati! He was on time, professional and very kind. Would…read morerecommend this to my friends!! The pole was a little hard to dance on though fyi. Not too much space on the medium sized van

I used Cali party bus to take me and a group of friends to a concert last night and we had an…read moreamazing experience. Booking was super easy and I was able to schedule a phone call with them to answer all my questions. Rico was our driver and he was 10/10. He was super professional and just all around a nice guy. The bus was clean and comfortable. Will absolutely book with this company again and would definitely request Rico.

Cathie L. San Rafael, CA…read more I have used United Taxi twice for transportation to a hospital, one in San Francisco (UCSF) at 1:00 p.m. and one in San Rafael (Marin Specialty) at 6:00 a.m. The service I received was on-time and excellent. I would definitely recommend United Taxi and plan to use United Taxi again.

Had to use United Taxi once again for an extremely early flight. Nothing new to add other than it's…read morethe same great service on time and courteous!

I always took Evans shuttle when I needed to go to SFO Airport. And also when I was returning…read morehome from a flight from SFO Airport. They almost always were running on time. The busses were always very clean. And drivers were always friendly. The best thing was I could just sit back and relax and leave the driving to them. I was always amazed at the huge amount of traffic. And our bus driver knew the shortcuts to the airport because busses have a special lane, and could pass up all the cars, and not have to wait in a long line of traffic. Thus the bus driver got us to Airport much quicker than I could have just driving my car. I highly reccomend.

Ok, we all already knew that Evans doesn't maintain the airport busses to the point that you need a…read morekidney belt to take the ride. Shocks and struts every 100k miles is appropriate. Now they have cracked windshields. Not a small crack either. Im only yelping this because Evans doesn't even have email under "Contract Us" in the new mobile friendly website. Step it up Evans, this is Napa.

Raphael goes above and beyond for customers and their events. I have recently used them a few weeks…read moreago for a shuttle to top golf and back, and everyone had a great time. Motor coaches, mini busses, vans, limousines, they got it all and they do a great job at showing up on time and in professional vehicles. I guess only thing I can recommend is to not lose your stuff, as they aren't baby sitters who pickup after you ;) Grown adults shouldn't have any issues working with Umbrella!

What you look for in a bus company is to safely and efficiently get passengers from Point A to…read morePoint B. Umbrella Bus barely got our passengers from Point A to Point B, did not do so efficiently, and arguably didn't do it terribly safely. We booked Umbrella for a 54-passenger shuttle to transport wedding guests from our wedding hotel to our ceremony venue, and then from the ceremony venue to the reception venue ($1050 total). I confirmed this itinerary with their staff by email and phone several times (at least three), because they kept sending me invoices that only showed a partial itinerary, but they assured me that they had the correct itinerary written down and would read off the correct itinerary on the phone when I called. On the first trip, the bus driver got the bottom of the bus stuck on a steep hill, rendering it unable to move. Guests had to walk nearly a quarter mile from where the bus got stuck to the ceremony site. The bus was also blocking the entrance to the park where the ceremony was held, meaning that park visitors and several wedding guests who were behind it were severely delayed in getting into the park. We had a couple of guests who missed some of the wedding ceremony because the bus blocked the entrance for so long. It would've been 3.5 stars if only for this, since it wasn't 100% the driver's fault, though he should really have known what the buses he drives are able to handle. On the second trip, though, despite me confirming the destinations in the itinerary with Umbrella MULTIPLE TIMES, the driver had somehow been given the wrong destination by their dispatch, and took guests back to the hotel instead of to the wedding reception venue. My family members had to argue with the driver, who insisted that he'd been told to take everyone back to the hotel, and "I'm only doing two trips, how will people get back to the hotel?" but he eventually relented and took everyone to the reception instead, but meant that most of the guests were delayed by quite a bit in getting to the reception. This definitely wasn't the driver's fault though, and was clearly the fault of the company/dispatch. He did eventually take the guests where they needed to go, which we appreciate.

How to Avoid the Clipper Card Minefield…read more Using a Clipper Card is a great way to travel, but you first have to understand their intuitive rules. I bought 2 clipper cards at the the Windsor Smart Train station for my wife and I last year and took the train from Windsor to the Larkfield ferry. Unfortunately you can't buy a senior card at the train kiosk so you have have to pay the full price with no discount. To get a senior card you have to buy it online and wait a few weeks to receive it in the mail. A few months ago, I had about $10 remaining on each card and my wife and I decided to take the Larkfield ferry to S. F. the next day. I went online to check my balance and there was no cash available. So I called the number and I was told " we are experiencing long hold times and there are 38 folks ahead of me". And they mentioned to go online to use self service. I went online and there was no self service options. The online site is useless. Finally I spoke to the rep and was informed that since I didn't use the card for 6 months there was no cash value on the card, but she would add the previous balance back onto the card, and this would take a few days. So, I added $20 to each card online using my Visa card. Unbeknownst to me it takes over a week to add this cash value to the Clipper Card, even though they they charged my Visa immediately. When I got to the Smart Train station there was no cash value on the card so I had to add $20 more to the cards. This really upset me. I had to call the Clipper Card office 5 more times and wait between 14 and 41 calls ahead of me to finally get a promise that they will send me a check. I have been waiting for 2 weeks to get the check and called again only to find out it takes about 1 month to get the check. I'm still waiting. It seems very clear to me that Clipper Card grabs your money immediately and will try anyway it can to keep it. If you want to avoid some of the money pitfalls and phone calls of using a Clipper Card: 1. Purchase your card online 1 month before you intend to use it. 2. Add value to your card at the train or ferry kiosk only for the amount you intend to use that day. 3. Use the cash value quickly.

Review based solely on my wife and my weekend getaway from Santa Rosa to SF. We purchased the $12…read moreone way combo ticket to use for the SMART train and Larkspur Ferry. Hardest part of the trip is walking from the train to the ferry. Otherwise an amazing trip. What I was most impressed with about the ferry other than the views was its on time schedule. Both Saturday and Sunday the ferry arrived right on schedule and left right on schedule. Super impressed.

Matt was a great driver. Took us to sacramento from Modesto safely. Let us put music. Had a smooth…read morefield trip. Definitely recommend.

Matt was an amazing guy and had a really good selection of movies. He also took us all the way out…read moreto Long Beach for a school trip and he also took us all the way back to Stockton. Overall a really great trip.

The Good? You get to see many attractions along the route. I got the 48 hour option. I was able to…read morestop at a few of my must-see places on my list while I was in town including The Golden Gate Bridge, Palace of The Fine Arts and Pier 39. It is a bang for your buck and you will save - especially if you didn't rent a car and are ubering around. It's a good value. If the weather permits, it's fun sitting on the top of the bus. Always bring a sweater or coat just in case. I loved the automated audio guide you can listen to with the headphones provided. Learned some really cool facts about the city. The Not So Good? It is a long ride. I would guess about a two hour ride from stop to finish. I did two days and the bus drivers weren't very friendly.

They say every 15 minutes, but it's it's more like every 70 mins. I have been waiting on this hot…read morebus for 30 mins now while the drive is "taking a break". So far I'm very unimpressed! If you say every 15, it should be every 15. I waited 30 mins for the bus to show up at stop 17, it drove 1 mile. Made us switch buses, that took 10'min, then wait for the driver to finish their 30 min break before the buss stars moving. I'm 70 mins in and have gone anywhere and seen anything. And still in a hot buss with no ac waiting for the you shove more people on the buss. Pretty horrible way to start A $300 bus ride.

Reduced locations pick up made me stop using this service. Prior to that my experience was top…read morenotch. Bus was always full which means it's probably better than most.

$10 off with this link:…read more www.nacski.com/mr/register.aspx?id=CA34955839 Great service and convenience can't be beat

Brian and his team provide incredible service. They are timely and always friendly and careful…read more I am so grateful in particular to Brian. He is a great conversationalist as well as a person with practical travel experience. I always enjoy our talks. I have used Marin Car Service for many years and highly recommend them!

We needed round trip transport to SFO. Brian was on time and drove us safely back and forth. Very…read moreeasy to communicate with via email and text. This is a top notch professional service, you can count on them.