Here's a friendly FYI to prospective travelers from the East Bay. Even though the site says they do…read morepickup at Bayfair BART station in San Leandro, the man on the phone told me that they no longer provide that service. "But your web site says that you do." "Oh well, we're keeping that up in case we change our minds about it in the future." Can I just say: @@

Protip: If you don't see an email confirmation after making a reservation, check your SPAM folder…read more I booked a ticket to LA but two days later decided to carpool with a friend instead. CSB's website says no cancellations and no exceptions, but I noticed that they hadn't charged my card yet so I emailed and ask if they could make an exception, and they did! They wrote back quickly and cheerfully canceled my booking without penalty. Don't count on exceptions being a regular occurrence, but from what I've experienced, CSB knows how to make a customer happy.

Had a great experience with our driver Bhati! He was on time, professional and very kind. Would…read morerecommend this to my friends!! The pole was a little hard to dance on though fyi. Not too much space on the medium sized van

I used Cali party bus to take me and a group of friends to a concert last night and we had an…read moreamazing experience. Booking was super easy and I was able to schedule a phone call with them to answer all my questions. Rico was our driver and he was 10/10. He was super professional and just all around a nice guy. The bus was clean and comfortable. Will absolutely book with this company again and would definitely request Rico.

Tried the experience at San Francisco. Hopped on pier 41…read more Location: in front of a great bakery. BOUDIN Service: friendly, not much talk but would explain themselves when you ask a question. Run @every 20-30 mins at each stop. Covid: masks not require. Price: I paid @$55/person for classic. This consisted of hop and get off from 10 am -5pm. It does give you enough time to do main attractions. There is a bit of walking from each stop to go to main attraction. Some stops have multiple. The reason for 4 star was because bus only goes one way, for which if you want to go back you will have to go through all the stops before getting to the desire destination. Interested in trying in other cities.

Too few buses. Had to wait for 45 minutes and got stuck on the lower deck for another 45 minutes…read more Avoid.

I always took Evans shuttle when I needed to go to SFO Airport. And also when I was returning…read morehome from a flight from SFO Airport. They almost always were running on time. The busses were always very clean. And drivers were always friendly. The best thing was I could just sit back and relax and leave the driving to them. I was always amazed at the huge amount of traffic. And our bus driver knew the shortcuts to the airport because busses have a special lane, and could pass up all the cars, and not have to wait in a long line of traffic. Thus the bus driver got us to Airport much quicker than I could have just driving my car. I highly reccomend.

Ok, we all already knew that Evans doesn't maintain the airport busses to the point that you need a…read morekidney belt to take the ride. Shocks and struts every 100k miles is appropriate. Now they have cracked windshields. Not a small crack either. Im only yelping this because Evans doesn't even have email under "Contract Us" in the new mobile friendly website. Step it up Evans, this is Napa.

Great deal, fast, comfortable and cheap…read more Caveat here is I commute against the crowd so I leave SF in the AM and take the shuttle in the PM from OAK. I always get a seat and there are times when I am the only one on the shuttle.

Most times it is very convenient, on weekends the trains are an hour apart, and I hope you don't…read morehave to deal with employee ELIZALDE, R badge # 574. She is very rude and needs to go through training on how to talk to people again. I had lost my clipper card, bought a new one, registered it thinking my old pass I had purchased would switch over once I registered it online, but that was not the case. I insisted I had bought a pass and would show her when the website loaded up on my phone but she didn't want to wait. She told me to just dispute the ticket later. Someone else sitting a few seats away said she was running late for work, couldn't find her clipper card before she left, tried to show her online that she had a pass, but ELIZDALE, R badge #574 was impatient. Also gave her a ticket and just told her to dispute the ticket later. She called her supervisor over the radio to get his expertise on how to proceed, and I heard him tell her to keep doing what she was doing and not to worry about it. I called clipper card and the lady was very nice, tried to tell the ELIZDALE, R #574 that I did have a pass to to ride, but ELIZDALE, R #574 didn't care and with attitude and in a raised voice told her to tell me how to get the ticket cleared up.

On one side of the park is the 7 line Haight Noriega--it's scenic and goes by Haight Street. On the…read moreother side is the 5 Fulton and it goes downtown and to the beach. It's a straight arrow and less scenic. It goes by USF as the center. It's fast and always running. Lots of activity for the Richmond district.

3 stars for the 5 Fulton because…read more - it takes me to and from Downtown and Ocean Beach - buses on this route are frequent which is always a good thing Outer Richmond District zip code - 94121 94122 is a zip code for the Sunset District FYI: This route makes stops at: - University of California, Hastings Law School - Superior Court of San Francisco - Civic Center Courthouse - California Public Utilities Commission - City Hall - University of San Francisco Now with service on this route provided by motor coach Monday - Friday, it's sure a relief for passengers and operators.

Raphael goes above and beyond for customers and their events. I have recently used them a few weeks…read moreago for a shuttle to top golf and back, and everyone had a great time. Motor coaches, mini busses, vans, limousines, they got it all and they do a great job at showing up on time and in professional vehicles. I guess only thing I can recommend is to not lose your stuff, as they aren't baby sitters who pickup after you ;) Grown adults shouldn't have any issues working with Umbrella!

What you look for in a bus company is to safely and efficiently get passengers from Point A to…read morePoint B. Umbrella Bus barely got our passengers from Point A to Point B, did not do so efficiently, and arguably didn't do it terribly safely. We booked Umbrella for a 54-passenger shuttle to transport wedding guests from our wedding hotel to our ceremony venue, and then from the ceremony venue to the reception venue ($1050 total). I confirmed this itinerary with their staff by email and phone several times (at least three), because they kept sending me invoices that only showed a partial itinerary, but they assured me that they had the correct itinerary written down and would read off the correct itinerary on the phone when I called. On the first trip, the bus driver got the bottom of the bus stuck on a steep hill, rendering it unable to move. Guests had to walk nearly a quarter mile from where the bus got stuck to the ceremony site. The bus was also blocking the entrance to the park where the ceremony was held, meaning that park visitors and several wedding guests who were behind it were severely delayed in getting into the park. We had a couple of guests who missed some of the wedding ceremony because the bus blocked the entrance for so long. It would've been 3.5 stars if only for this, since it wasn't 100% the driver's fault, though he should really have known what the buses he drives are able to handle. On the second trip, though, despite me confirming the destinations in the itinerary with Umbrella MULTIPLE TIMES, the driver had somehow been given the wrong destination by their dispatch, and took guests back to the hotel instead of to the wedding reception venue. My family members had to argue with the driver, who insisted that he'd been told to take everyone back to the hotel, and "I'm only doing two trips, how will people get back to the hotel?" but he eventually relented and took everyone to the reception instead, but meant that most of the guests were delayed by quite a bit in getting to the reception. This definitely wasn't the driver's fault though, and was clearly the fault of the company/dispatch. He did eventually take the guests where they needed to go, which we appreciate.

Our little Family of 4 booked a trip with Dylan's Tour. Not fully knowing what it would be like we…read morewere excited nonetheless. We met at Fisherman's Wharf and our tour guide was Jules. He thoroughly explained to us what we'd see, how long it'd take etc. Let me tell you... Jules knows San Francisco inside and out. We were really happy to see things that on our own would've missed. He took us to some very iconic spots and some of the views were just amazing. The scenery. The bridge. Muir Woods. All stunning. If you're skeptical about taking a tour, do it. You won't regret it. You'll be much happier you did vs doing it on your own. Thank you Jules for showing us around and for the "little drop off". We greatly appreciate it! We can't wait to go back and try all those food locations.

We did the all day tour of San Francisco that included a trip to Muir Woods. The pickup location at…read morethe Fisherman's Wharf sign was easy to get to and easy to find. Our tour guide, Jules, did a great job pointing out specific things about San Francisco as he drove us around. The two big highlights of the trip was the trip to Sausalito for lunch and the time spent in the Muir Woods National Park. The redwood trees were absolutely amazing. We highly recommend using Dylan Tours while visiting. They did a great job.

The Good? You get to see many attractions along the route. I got the 48 hour option. I was able to…read morestop at a few of my must-see places on my list while I was in town including The Golden Gate Bridge, Palace of The Fine Arts and Pier 39. It is a bang for your buck and you will save - especially if you didn't rent a car and are ubering around. It's a good value. If the weather permits, it's fun sitting on the top of the bus. Always bring a sweater or coat just in case. I loved the automated audio guide you can listen to with the headphones provided. Learned some really cool facts about the city. The Not So Good? It is a long ride. I would guess about a two hour ride from stop to finish. I did two days and the bus drivers weren't very friendly.

They say every 15 minutes, but it's it's more like every 70 mins. I have been waiting on this hot…read morebus for 30 mins now while the drive is "taking a break". So far I'm very unimpressed! If you say every 15, it should be every 15. I waited 30 mins for the bus to show up at stop 17, it drove 1 mile. Made us switch buses, that took 10'min, then wait for the driver to finish their 30 min break before the buss stars moving. I'm 70 mins in and have gone anywhere and seen anything. And still in a hot buss with no ac waiting for the you shove more people on the buss. Pretty horrible way to start A $300 bus ride.

A&W was quick to respond to my initial quote, professional and affordable…read more Great experience on the day of as well! Highly recommend and I am already planning at least 2 more trips with this company.

Two of the nicest guys you'll ever meet. Nicolas was my first contact and responded right away with…read moregreat pricing for SF transport to Santa Rosa. Michael picked me up and waited an extra hour and half due to my flight delay. He helped me with my heavy luggage and was very pleasant especially after I had been traveling all day. We had great conversation and he drove very safe and professional. The SUV was clean and comfty. He offered to pick me up something to eat as well. I would absolutely recommend that you use this company for pick ups, wine tours and more.