We had such a great experience with Miller Muffler in Lewisville. They are amazing, and Carter is…read morewonderful!! They truly went above and beyond to make sure my son's truck was taken care of the right way. They got us in within an hour of my call, which was incredibly appreciated. Their communication was outstanding--they followed up, returned calls promptly, and kept us updated throughout the process. What really stood out was their willingness to stay late to make sure the issue was fully resolved instead of pushing it off to another day. It's rare to find that level of care and customer service these days. They have absolutely earned our future business. Highly recommend!

Went in seeking an alignment and new engine mounts after purchasing my son new tires for his 2011…read moreChevy Silverado truck. They inspected the truck and found various issues. They showed me and recommended certain repairs to make sure the alignment was not a waste of time since there were other issues. The price was reasonable and they did tons of work and we had the truck back in less than 36 hours. My son says his truck had never run so good. Highly recommend.

This place is the best place in town for auto repair. After getting estimates from other places at…read morealmost 50-75 percent more I dropped my Honda Pilot off this morning for a set of brakes. The establishment called me, explained the procedure, what the price would be and had the car ready the same day. Very refreshing to see that this day and age. I will be back!

Great and honorable place. Came by to do a repair job and they said I was ok to drive for a while…read morewithout doing the necessary repairs. Appreciate their honesty. Once I'm ready to do the repairs and can afford it, I'll definitely be back. Appreciate a place that is honest, trustworthy, and looks out for their people.

My mom had a great service experience today!! Thanks T.J.!!!…read more We've bought 17 new Toyotas so will definitely keep Family Toyota in mind for our next deal!!

Unfortunately had to change what was originally a 5 star experience to a 1 (if not 0)…read more I had a good experience buying my truck in early February this year, and sales were great. What makes this a horrible experience is how this dealership is treating me as a post sale customer and with my car title. They apparently had issues getting my car title (which they never mentioned, I only found our after submitting a request to get a copy of a title myself after 2-3 months not getting one) I was denied getting a title from Texas DMV saying Family Toyota submitted the wrong title when applying for my title, and they didnt send the most recent one. Now when I call, they just keep putting me on hold until I just get hung up on or sent to voicemail. Its soon to be 5 months from when I purchased my car, and I still have no car title in hand. The Texas DMV even mentioned my title on this clean car might get branded because of their hiccups, but I couldn't even tell if that's true since I don't have a title. Kind of frustrating to spend dozens of thousands of dollars with a company who clearly doesn't care about their clients once you take the car keys and submit payment. I was recommending and buttering this dealership to my colleagues and friends in Texas, but definitely will have to stop doing that.

I recommend you come here first. I was looking for new mechanic and I came in for leaking power…read moresteering fluid issue. I was worried I would have to replace power steering pump, but he told me that wasn't necessary- only needed to replace the lines that had some damage. He also resolved the leak on the V-tech gasket which I recently paid another mechanic to replace (they didn't). The pricing was more than fair- generous. The repair was done same day. Very courteous and kind. They made a customer for life.

This is an efficient shop run by an honest, competent mechanic. No appointment. First come first…read moreserve. No chitchat, to the point style communication. I called the day before about the engine problem. Boss gave a decent estimate. I showed up the next morning and saw him in the parking lot. He checked the car right away, ordered the parts and told me to wait inside. They started working on the car, took apart the engine cover and showed me the old parts, and the new parts to be put in before wrapping up. The whole thing was done in an hour, much quicker than the book labor rate. The car was left running for another 30-40 mins to let the sealant cured. Boss didn't explain that. He just said it was not ready. Boss is super busy running in & out, inspect incoming vehicles, talking to customers in person, follow up on repairs by the team, ordering parts and answering messages and inquiries, doing cashiering, writing receipts. I can see why he can't do all that all the time but he is pretty close to Mr. Do it all. Most people would be overwhelmed in his shoes, but he is pretty calm the whole time. I can easily give 5 stars for the value and quality of work it provides.