I love this place! I used to be an REI loyalists but lately my activities are getting much more…read moretechnical and REI doesn't seem to be able to supply all the gear I need. I came here a few days ago looking for vertical ascend gear out of caves. I was greeted by Jason and he was really helpful and knowledgeable. I needed very specific gear, and Jason was very patient with me and showed me where I could find sit harnesses, chest harness, chest ascender, hand ascende, foot loops, etc. I didn't find exactly what I needed but got a good idea on the things I need to build a personalized vertical gear set for myself. And of course, while I was looking for cave gear, I wandered around looking at all the fabulous gear they have, I was like a kid in a candy store. I could spend hours in here. I started looking at hydration packs as I need to replace mine and found a very nice military edition and will come back to purchase this soon. I also saw plenty of Petzl bags, and very tempted to purchase another. They also carry so much Petzl gear, you will be in heaven here. Also, some great hiking shoes and some sleek, but we'll performing water shoes. I then wandered into kayaks and Jason even showed me the Padillac they have! I've gotten into paddleboarding and kayaking for the summer and now want one of each! This place rents them and sells them. I then went to check out some wetsuit gear, and they have a really nice selection of wetsuits, gloves, booties, etc. I really love this place and it is definitely gonna bankrupt me, but so worth it. High quality gear, more extensive selection than REI and the staff here know what they are talking about. If you need something specialized, this is the place for you. I'll be back here soon!

The Hiking Shack had a nice assortment of hiking goods - not a ton of hiking boots/shoes options…read more However, I got two pairs of shoes and I was happy with my choices! The gentleman that helped us was, interesting... he YELLED across the store for some extra help. A little unprofessional and then when he did get to my group (there were 3 of us buying shoes) he proceeded to tell us his whole life story. I did appreciate the time he took to measure our feet and have us try out multiple sizes and styles. That being said the shoe I liked didn't come in any other colors despite the display having other color options. I would love to support this store seeing that there are lots of other larger competitors like REI. But I wish they had a few more options/colors/sizes.

I absolutely LOVE LowerGear!! We were backpacking in Havasupai Falls and got the 2 person…read morebackpacking package for a 7 day rental and it was everything we needed and the price was very reasonable! The backpacking package we got came with 2 backpacks, 2 sleeping bags, 2 sleeping pads, 2 water bladders, a water filter, stove, 2 pairs of hiking poles, 2 head lamps, and a pot and it was perfect. The only additional things we got separately were backpacking chairs and a pillow but you can get those from them as well. The staff were super nice and made this whole rental process super easy with picking up and dropping off. The 2 person backpacking package is such a great deal and we truly couldn't have done it without them for our first backpacking trip. Thank you LowerGear!!

We were very pleased with our experience using LowerGear. We were staying in Scottsdale and wanted…read morea baby carrier pack to do a few local hikes in the area with our 20mon old. We rented an Osprey Poco w. sun shade for 3 days during our trip. Both pick up and drop off were super quick and efficient. The pack was in great shape and allowed us to take our son hiking in the National Park. Great options for outdoor rentals. Highly recommend!

knowledgeable, friendly guides - a memorable trip on the lower salt river - what a wonderful time!read more

Paul was an excellent guide. He provided knowledge, humor, and a good experience. He even had some…read morepersonal snacks of his own that were very delicious.

The people that work here are so friendly and kind. They got the paddle board ready for us while…read morewe were paying . They made the process easy and convenient. I would highly recommend this place.

I absolutely love renting from this place. The people are awesome and will have your board tied up…read moreon ur car before u are done with payment and paperwork. Top tier service for sure. They have a great selection of water activity gear and for being basically 24/7 I feel it's definitely worth the costs.

Koalin and staff are excellent, thru love bikes l, have skills and are honest…read more They have been part of the Phoenix bike community for decades

Another positive experience. I inherited a carbon fiber, BMW Road bike. Couldn't ride it because…read morethe handlebars were too low. I'm an older rider and I couldn't contort my body enough to ride it comfortably. So I went to my favorite bike shop and Brian and the guys helped me out again. they suggested a 25° stem riser which I thought was too low but they strongly recommended it . As it turns out they were spot on. Thanks again guys. You are the best.

Colby is a hardworking, reliable employee with a great attitude. He works well with others, stays…read moreprofessional, and always gets the job done right.

Tonight I had the rare privilege of encountering what may be the single rudest Target employee on…read moreplanet Earth. Imagine walking up, ready to buy a simple item, and being told -- with a straight face -- that I was not allowed to purchase it because she needed to take a photo of the section before anyone was allowed to touch anything. Yes. A photo. Of the shelf. Before customers are allowed to, you know, buy things. Wild concept for a retail store, I know. I stood there trying to wrap my head around the policy. Stores have inventory systems. They scan items. They track SKUs. That's how retail has worked since roughly the invention of barcodes. But apparently this Target now runs on forensic shelf photography and vibes. When I politely questioned the logic, I got attitude -- not an explanation. No "sorry," no "give me one minute," just pure hostility and the sense that I had somehow committed a crime by attempting to spend money. So here's the takeaway: if you come to this Target expecting to purchase products, brace yourself. You may instead be inducted into a bizarre ritual where the shelves are sacred, the camera roll is king, and paying customers are treated like they're interrupting a museum exhibit.

This is an awesome, albeit a little bit off the beaten path, bike shop. It's well worth the drive…read moreup to Cave Creek to visit with Crystal. She provides straightforward service, quick turnaround, and always looks for ways to save money while fixing your bike perfectly. I will definitely return next time I need service.

10/10 amazing owner. Fixed me up with gravel tires in my…read morehybrid that I desperately didn't realize this an option. I love my bike so much and more now, as hitting the fun trails in cave creek. Next step are my breaks and chain replacement. thank you thank you !

Great Fun!! the items are generally well priced or less than expected... the employees are such…read morenice caring helpful people.- Always willing to go extra mile for their customers. if your significant other doesn't like to shop, there is comfy seating throughout!!!! This store is for the repeat customer and once you visit you'll be just that!!! Thank you all who devote their time and themselves for being so delightful and knowledgeable and above all helping others in need with the $$$ made from KIWANIS SALES

Did you know this is Volunteer appreciation week beginning April 20? Kiwanis appreciates their…read morevolunteers. They are celebrating all week by providing goodies and lunch for all. This is so nice to be appreciated! A thank you is always nice to hear. Goodies and perks are the topping of the cake. Thank you Kiwanis for taking the time to do all this for your volunteers!