I have done business with Rugman of Santa Fe for more than a decade. They have cleaned old Navajo…read morerugs for me and restored a Navajo rug I thought was a total loss due to moths. I just bought a new rug from them that was made in Afghanistan. It is incredibly beautiful and price-wise on par with Ernesto Rugs, a popular online store. I much prefer to support a local business and Rugman makes it easy.

My folks recently had a rug cleaned here due to their dogs having left their mark on it. It came…read moreout very nice, and they were extremely satisfied with the end result. It doesn't have any residual stains at all on it at all, and looks brand new. I don't know when they dropped it off so I don't know how long it took but I was surprised when they gave her the bill as it was more than reasonable in my estimation. The owner was very nice and help us carry it back out to the car. Inside they have a huge selection of rugs for sale.

Here in Santa Fe, NM, for our annual visit to attend the Wine and Chili Fiesta. A separate review…read moreof the fiesta will be posted shortly. On our first day here, we had to stop by Malouf on the Plaza, a stunning retail store that's been there for over 10 years now. It's a luxury apparel and accessory shop, that, simple put, has an exquisite inventory. Native American jewelry, a wide variety of turquoise, gold and diamond jewelry, leather goods, men's and women's clothing, etc. Great quality, and reasonable prices. Without question, one of the best shops on the plaza! Jesse is our go-to sales rep there. She knows her stuff, and is such a pleasure to work with. We didn't buy anything this time (a first I think), but it was a great visit and so fun to browse while chatting with Jesse. Ask for her if you get a chance to stop by... highly recommend a visit to Malouf on the Plaza!

Nice stuff, even though I could only afford one sleeve on the RR shirt…read more Anyway, a lot of Yelpers have different opinions on the service. Yes, the eagerness to help feels a little stepping into a Hyundai car lot, but if you just let someone help you, they'll help you find sizes, help find things that match your taste, and give you some information about the items. Just say no to the scotch guarding and extended warranty.

Visiting the area and went because it was suggested to me…read more Excellent place if you wanna buy from artisans and not be gouged buying at the plaza.

I returned to Jackalope last week for a long overdue return visit. This place is still it's…read moremassive place over several buildings (and outside) and fun to poke around. Maybe I've moved on regarding "stuff", but I was less likely to buy something this time around, aside from a little tin art.

May return. Not far…read morefrom Mexico Lindo Furniture & Doors. Coming from the Depot Rail Runner Station, we saw their outdoor yard first. This store is huge, with a large indoor section as well. It has everything, from woods, to rugs, to doors ... I took the photos before seeing their No Photographs signs.

I have been trying to use a credit for 2 years. They have been non responsive to my requests to…read moreuse the credit since February 2022. They have given me no choice other than to file a small claims complaint. Buyer beware of their return policy.

We inherited an old oriental rug that had been stained and had moth damage. If we had common sense…read morewe would have let it go, but it was soft underfoot and we were fond of it. They cleaned it so well that it was so much brighter and the stains were much less noticeable. It was delivered back to us in a condition that I wouldn't have optimistically thought. It is now so soft underfoot-- and could I say even fluffy? We are very glad that we--and Classic--reinvested in our old rug. Thank you so much!

What a great business. We stopped in from out of town and bought three rugs. These guys had great…read morecustomer service! We will definitely buy again from here!

The Collective is located in the Railyard Arts District. This was our first time in the showroom…read more We were amazed by the beautiful items from around the world. They had quite the nice selection of items for the home. African masks, Buddha, heads, handmade brass locks, specialty furniture, and more. Staff were very friendly. We had a nice conversation with one of the staff relating our travels. Metered parking.

Rude customer service. The owner Lisa is extremely rude and doesn't not care about her having a…read moregood reputation in our local community. Items are over priced and pricing is not consisten at all.

This rug store in Santa Fe is outta this world. They have over 3000+ rugs of superior quality in…read morestock. The owner and the staff were amazingly helpful and friendly. They delivered the rugs and placed them for us. Would recommend this store highly and will be referring friends as well.

We have been looking for a very fine 8' x 10' rug for our home in Colorado. We have looked around…read moremany places, including Colorado Springs and the area we live in, but never found what we were looking for in both quality and price. We planned a trip to Santa Fe for just travel and decided to check out fine rugs. We found several places on the net and emailed/called them for information. Arrediamo responded quickly and addressed what we were looking for and invited us to visit when we were in the area. We visited them first when we went to Santa Fe. No high pressure sales, just great service. To us, they set the standard for excellence in customer service and quality for fine rugs. We found one we really liked, but wanted to check other stores. We shopped six other places, but their customer service and quality of rugs did not compare to Arrediamo. We came back the next day and purchased the fine rug we had selected from Arrediamo. It looks great in our home. Customer service: Arrediamo sets the standard for others to meet. Selection of fine rugs: Excellent in size, colors, and all the rugs they have are of excellent quality. Price range: All ranges, and the price will vary by size, color, etc., but you will receive a great value for your purchase.

Friendly helpful staff, amazing selection of rugs, antiques and furniture. The ability to create…read morecustom furniture with their textiles and doors leads to endless possibilities!

Unfortunately, we had a TERRIBLE experience with Santa Kilim. We purchased a rug that we ended up…read moreneeding to return. The owner, Karim, agreed to accept the return as an exchange for other items in the store. However, when we shipped the rug back, Karim refused delivery and the rug was returned to us. So we wasted $200 on shipping and still do not have our exchange. Be aware that Santa Kilim does not take phone calls (the published number has a voice mailbox that's full and you can't leave a message) and the owner does not respond to emails. Good luck if you need to return an item. We're still waiting to hear back from them despite numerous emails over many months. In the meantime, we have contacted the Attorney General's Office of New Mexico and are following up with the Santa Fe Better Business Bureau. It appears a lawsuit will be necessary. We would like to warn other customers about doing business with this business. Buyer beware! Note there is another review from someone with a similar experience.

This place was close to my hotel so it got my attention since they were having areas in front of…read morethe store where they placed items for sale. It surely got my attention and one day I walked to it to check it out. The place is big, they sell carpets, home decor, jewelry. I got a couple of baskets on sale they were cute and the prices were decent. They selection was very good and customer service was good, I was in and out fast. If you are in the area, give it a browse, it has a great of selection of merchandise!

Amazing gallery with one of a kind pieces. I stopped in this gallery the other day while walking…read moredown on Old Santa Fe Trail and it was definitely worth it. Each room in the gallery has its own beauty and uniqueness; something you don't see often. They offer everything from handmade rugs to jewelry and pottery. Overall it was a 10/10 experience.

Best rug collection in Santa Fe. Turkish & Persian collectibles that's worth every dime.read more

Amazing selection of beautiful rugs. Took the time to answer my many questions about their…read moresourcing, the nature of their products etc. Shipped the rug we selected, it arrived promptly, and it's perfect in our space. We'll be back.