This is the second time Matthew has taken care of my Honda Pilot, and he continues to deliver…read moreexcellent work every time. He is knowledgeable, thorough, and genuinely cares about doing things right. I'm especially impressed with how the Stevenson-Hendrick Honda service team uses detailed recordings to show you exactly what's going on with your vehicle. It's transparent and gives me complete confidence in the recommendations. I never feel like I'm being upsold or taken advantage of -- I feel like my family's safety is truly their priority. Today, Matthew took the time after the service to sit down with me and walk through everything he found, explain the repairs, and give thoughtful recommendations for future maintenance. He was patient, easy to talk to, and made the whole experience stress-free. If you're looking for trustworthy Honda service in Jacksonville, NC, I highly recommend asking for Matthew at Stevenson-Hendrick Honda. He's the reason I keep coming back. Thank you, Matthew -- keep up the great work!

TL;DR -quoted 1800 for clutch…read more-Service advisor realised a mistake but didnt call back even after I called. -new quote is 4k for clutch -tech claimed he tightened lines to slave cylinder but it was found loose and leaking by another shop. Military. Brought in a 2006 Honda Civic Si to look over some work a previous shop did for clutch not coming back up and the shop not using OEM parts like they told me. Dealer quoted 165.00 for inspection of clutch system and an additional 165 for AC issue. Tech determined the slave cylinder was empty, which was the original issue i had corrected and claimed the previous shop didnt bleed system. Car had been driven 3000 miles from Chicago to here since repair with no issues until recently. Tech replaces slave cylinder with OEM cylinder and then claims it didnt fix the issue. Service advisor quotes me 1800 for clutch and throw out bearing. I sit on it for a day and call back the following day and speak with a different advisor and she says the quote for a new clutch is 4k, 2200 more than the day before. Aside from that being outrageous even with mark ups, I wait to speak with the original service advisor while a note was left at her desk for her to call me. Following morning comes and goes and i go to the dealer to get my car back after being quoted by a transmission shop 3100 to replace the clutch AND master cylinder. SA says she saw the note but was busy and didnt call me back by 130pm. I pay the 650, ridiculous, and have the car towed to a shop. The transmission shop puts it on a lift and immediately notices the lines coming from the slave cylinder are leaking due to not being secured. I call the dealer back and ask how they determined the clutch was bad if the slave cylinder was leaking fluid and he said he tightened down the bolts. So I ask how they became loose after sitting in the dealer parking lot overnight. To which he had no response. Mind you, this is the 3rd slave cylinder that has been leaking and I gave him the back story. Never going to this dealer for anything or any reason. I might go out of my way not to even drive past it.

brought my daughter and her SO out looking for their first car today. After trying several places,…read morewe ended up here simply by searching on google, looking to see what was available on the lot. They walked around, and was greeted by a nice sales man. He showed them what he had in stock that was in their price range. After looking at a few, they sat in 1 and instantly knew it was the one for them. John the sales man then helped them through the process of purchasing as they already had a loan approval through the bank. We were in and out with everything signed in under 1.5 hrs. best time so far. Office was clean and inviting. Prices on cars where comparable to others. All the cars had an extra used car warranty which is an added bonus. Will look here again if anyone in my family is in need of a good place to find a good deal on a used care.

When I by a used car in Jacksonville this will be the place. Wonderful people work here. They make…read moresure repairs are made and they are selling you something reliable. They get the work done. Working at an auto repair shop myself I cannot say that about other small dealerships in Jacksonville. I've seen some shady business. Not from Hix though. Trustworthy and honest people here.

Andrew was awesome! He asked what I wanted my payments to be and got me under what I asked for…read more When I went and paid the balance in full he told me about 7-10 for title and it came in 4. If I ever need another car I will definitely be going back to Hawkeye! Thanks again Andrew!

My family and I have had 3 cars from Hawkeye Auto Sales over the past few years. I've had talks…read morewith the owner about the cars they buy and their condition. He drives his new inventory for a few weeks to find any possible flaws. They do offer warranties (Before the Sale) and I would say prices are fair for mileage and most have great body work. I will admit my car had 2 minor problems... but with the owners help, he made a few calls and helped me find a solution. My car has never been better. The way I see it, they're just an honest family owned business doing what they can for people.

Don't know about others but I had a fantastic staff, from the salesman Kevin Height to the Finance…read moreOfficer Michael Dicocco to the manager!!! Unequivocally a great staff and one of the best and also includes the Tech Guy, full of knowledge indeed very tech intelligence!!! A great experience all around purchasing a Nissan Rogue, a great autonomous 2 level car!!! better than all in its class!!! love Nissan and that dealership

I purchased a certified preowned sentra here, they are fair and honest brokers that didnt try to…read morepan off or sell you everything on the lot. Because of that Im doing repeat service with them and looking for a Suv as well.

Sam and Jason were very friendly and professional, It was like dealing with family(or better)!…read moreSo Happy with the GMC they sold me. I will buy here again n the future. IF you are in the market for a clean used tuck, this is the place for you!!!

So after much searching online, in person and at dealerships, I finally found Gary's Auto; I should…read morehave started here first and saved A lot of time. When Gary's tells you that they personally select the vehicles the have on their lot, that they check each vehicle and fix anything that's needed, that they personally drive each vehicle to make sure when you leave the lot, you aren't going to have issues,; it's all true - take it from me, I've been driving my new 2016 Chevy Suburban for almost 2 months and it drives like a dream. I worked with Jason in looking at vehicles at the dealership, taking some for test drives, well as working with him on the optional warranties, and finalizing my purchase. Jason was great, down to earth, helpful; just an overall great person to work with. I'm glad I found Gary's Auto for my next car and I'm sure you'll too be impressed!!

I don't know about other's experience but mine was amazing. Big ups to Allen, Elliot, and Macon. I…read morewould best describe them as a small dealership with big hearts. Allen and I negotiated back and forth for about a week, came up with a great lease number, which at the last minute I flipped into a buy. Everything was calm and cordial and trust me I prompted several back and forth with Elliot the finance manager, young, bright and reasonable. Once the deal was made and the papers were signed then we got to sit with Macon, the sure you're happy man. My wife would call him a teddy bear but she's not writing this. By far my best new car buying experience ever! Ever! I won't give particulars but do your research, know what you want, and how much you want to pay and if it's possible they'll work it out for you, or at minimum get darn close. HIGHLY RECOMMENDED!

I've bought my fair share of cars throughout my life, and sold them too. I hate fluff, pomp, and…read morepageantry. I like to be able to walk into a dealership, say exactly what I'm looking for, and feel like the dealership as a whole is working to meet that goal. Highly recommend this dealership, the brand they represent, and the caliber of person working there from top to bottom.