Five stars for Parker Honda! I had a great experience from start to finish, and Mike Guthrie made…read moreall the difference. He was incredibly helpful, knowledgeable, and respectful of my time. Mike answered all my questions and made me feel valued as a customer. I highly recommend him! -Helen

Absolutely the best! The service department is always helpful and go out of their way to resolve…read morethe issue. I was having trouble with my battery not charging and happened to be driving by. I stopped in and told them what was going on. Even though I didn't have an appointment AND it was New Years Eve, they squeezed me in and took care of my issue! I've never had a bad experience with the service writers, but especially want to thank Tim!

Ask for Chuck! I'm a 72 year old woman with no car buying experience. My late husband did all our…read morecar shopping! But, with my daughter's help, Chuck steered me to the best deal for me and gave me a generous trade in for my old car. I feel as though I have a new friend and will not hesitate to call on him if I have any questions about my car.

If I could give 10 stars for this Sanders Ford dealership in Swansboro NC I would! My first contact…read morewas with a lady named Panya through their Internet sales. She was amazing! She took care of everything quickly and efficiently so I can get a deposit down on the truck I wanted. Chuck Timeus followed up and completed the sale. They have a lady named Darlene in their finance department who was stellar! I live in Florida and purchased this truck in North Carolina. I was concerned about the DMV papers. I did not need to be! Darlene took care of every final detail better than I could've ever expected! This was the absolute best experience I have ever had with a dealership in my entire life! I am not exaggerating. They were top notch from beginning to end. One year later Chuck still keeps in touch with me via email to ask how I'm doing, and how the truck is running. This is one of the best dealerships I have ever dealt with. Moving forward, I would drive many hundreds of miles just to deal with them again because I know I'm going to get the absolute best service.

Took my truck for what I believed was an electrical issue…read more. The service manager assumed it would be something else. One day after the mechanic called said it was spark plug wires. 2 days After that said it was an injector, following day it was a lifter.. After a week I went to pick up my truck no injector was put in, it doesn't even look like they lifted the cover to the engine (it's full of dust, no finger marks does t look disturbed at all) Spark plug wire looks the same way I can't really tell if they are the same of new ones.. ( they are full of dust so I'm assuming they weren't even replaces like they claim) From reading other reviews.. DON'T TAKE YOUR VEHICLE TO TEAM CHEVROLET IN Swansboro, NC. There are scammers artist..

Went in for a dent removal quote on my brand new truck, and these scum bags were trying to soft…read moresell me on how bad it was and wanted to know what insurance I used so the could quote me. when I asked why, they said it was a different price depending on the insurance coming out of I paid cash (more if I paid cash). What a shitty group of people trying to squeeze the most out of people depending on which insurance company they have, working the system. They are worse than doctors offices here. id rather have a truck full of dents than give them a dime.

Yesterday took my car in great experience. Updated texts Car ran like a dream…read more Today however different story I took my truck in no text I was there early but it took an hour 15 minutes A kind salesman did give me a bottle of water

Great service & friendly people! Would go back if still in the area. Suggest everyone who has a…read moreChevrolet, use them!

David was very nice and helpful from start to finish. would come back and do it again anytime. He…read moreeased my mind and was very knowledgeable. Grateful I ended up I Priority One Coastal with David as a salesman.

Jeremy and David were absolutely awesome to work with. Got us into to an affordable and nice…read morevehicle that we wanted and are able to afford. HiGHLY RECOMMEND!!

Ben and his team go the extra mile. They are honest and fair. Their relationships with finance…read morecompanies, both local and national he will help anybody in any situation and speaks volumes for their integrity We will not buy our vehicles from anywhere else. We have successfully purchased two vehicles and are extremely happy. You will not go wrong choosing to do business here!

I contacted Morehead Motor Company about selling my car. Chris answered a few times, but then Ben…read moretook over and has ignored my last message for over a week. Besides the lackluster customer service, their website is not updated, the people are incredibly unprofessional. I took my car elsewhere to sell and was given twice what they offered.

This place is solid. I wanted to upgrade to a truck for a long time and these guys helped with…read morethat. They knew my requests and fulfilled them in a timely and professional manner when it came to the things that needed to be tidied up. These guys are not what you see at dealerships, and they are straight to the point and will take care of you. With that, we obtained a outstanding 2012 Ford F-150 XLT 5.0L V8 4X4. Once again, thank you guys and wish the best for your shop.

On Saturday, 8/1/26 I drove nearly two hours to this dealership intending to purchase a 2002 Dodge…read moreRam Van 1500 listed on their website for $6,700. I was paying cash and prepared to buy it that day. When I arrived, Andrew told me the van had been there about three months and they were ready for it to sell. He said they had received a lot of interest, but no one had followed through. I was there to follow through. Unfortunately, the van wouldn't stay running. Even after jumping the battery, I couldn't test drive or purchase it. Andrew also mentioned possible carbon buildup, which raised additional concerns about the engine. Andrew apologized for wasting my trip, took my number, and assured me multiple times they would "do right by me." He said they would get the van into their shop, get it running, and follow up. Before leaving, I brought up the $6,700 price because the windshield showed $8,900. Andrew insisted it wasn't $6,700 until I showed him the price on their own website. He acknowledged he didn't realize it had been reduced that much, but said if $6,700 was the listed price, that was absolutely the price. That was Saturday. By Wednesday, I had received no call/text. I checked their website and found the same van relisted for $7,400 I left a negative review because the experience felt dishonest. I had made a nearly four hour round trip as a serious cash buyer, was promised follow up, and instead discovered the vehicle relisted at a higher price. I have screenshots showing the $6,700 price on 8/1 and $7,400 price on 8/5. After posting this review, Andrew called me Thursday 8/6. He said the battery had been replaced and the van was now good to go. When I questioned the higher price, he said they didn't know how $6,700 had ever been listed and that it should never have been that price. A few hours later, I told Andrew the back and forth on pricing had turned me off and I wasn't comfortable paying more after driving there specifically to purchase it for $6,700. I thanked him for calling and even removed this review. Later that day, Andrew called back after speaking with his manager. He said that in order to "do right by me," they wanted to honor the original $6,700 price. I appreciated that and immediately accepted. I told him I wanted the van and would be there first thing Saturday morning to pick it up. Then Friday afternoon, less than 24 hours later, Andrew texted me saying another buyer had gone to the bank for cash and was "99%" likely to purchase the van that day. I was shocked. Had I known the van wasn't being held after I accepted their offer, I could have rearranged my schedule and gone Friday. Andrew then told me they don't hold vehicles or accept deposits. I understand a no-hold policy. What I don't accept is how it was handled here. I had already driven nearly two hours each way to buy this van the previous weekend, and THEY were unprepared to sell it because it wouldn't stay running. Had the vehicle been purchase ready when advertised, it would already have been mine. Given those circumstances, "doing right by me" could have meant holding it until Saturday morning, allowing me to make a deposit, or at the very least clearly telling me that despite accepting their offer, the van remained first come, first served. None of that happened. Andrew then explained that they have a lot of vehicles, so he couldn't have known this one wasn't purchase ready, and he didn't know I was coming from so far away. That's unacceptable to me. A dealership not knowing whether a vehicle it has advertised for sale can actually be driven off the lot is not the customer's responsibility. After this entire experience, it's difficult not to feel that "doing right by me" only applied until someone else was willing to buy the van at the higher relisted price. I intend to submit a complaint to the appropriate consumer protection agencies regarding the dealership's advertising, pricing, and handling of this transaction.

I struggled with Hendrick dealerships in the southeast until I found Michael M., and the team at…read moreStevenson-Hendrick Toyota Jacksonville! Let me start by saying I am a challenging customer--very particular--and experienced with vehicle sales. Michael and the team at Stevenson-Hendrick Toyota Jacksonville were the ONLY Hendrick dealership within 200 miles of my address that were willing to listen, to slow down, to work the deal, and make Magic Happen! On a scale of one to ten, this dealership goes to Eleven! I'd have the management of this Hendrick Dealership an area trainer! There's something different and unique that Michael M. and the team at Stevenson-Hendrick Toyota Jacksonville are doing; And the rest of the Hendrick automotive dealerships could sure stand to learn from them! One happy customer tells 10 people. One disappointed customer tells 100. This is simple sales 101. Michael and the entire team in New Bern are a near perfect example of this (check my other Hendrick reviews). If you are shopping Hendrick, I'd go straight to New Bern and ask for Michael M! You'll drive away happy, and ready to roll!

We went looking for a 2026 RAV4. They had none in stock due to the high demand. Brandon, our…read moresalesperson, was eventually able to locate the model and color that we wanted. It took some time for them to get it, but Brandon kept us informed all the way. We had some trouble with the multimedia touch screen. We were not able to create an account to get it working. Brandon connected us with an expert at Toyota who was able to sort it all out. I highly recommend this dealership as they provided us with excellent customer service and I especially appreciate Brandon for going the extra mile, making sure that we were happy with our purchase.

Stay away, They tried to rip us off, Salesman ( marcus) kept telling us we had to get into a more…read moreexp. vehicle to get approved with the payments we wanted. Then He didnt even have the respect to call us, We had to call up there 4 times just to see what was going on over a 2 day period. But the real kicker was he had my license for a week on his desk and never called to let me know WTF?

Don't buy a car from them! On the outside the cars look amazing but on the inside EVERYTHING is…read morefalling apart! Just bought a car 2 weeks ago, and something went wrong, I took back to them n they said they don't know how to work on Audi. They didn't help it at all. So basically they sold me a car that was messed up, and now I'm in debt! They couldn't do nothing, n just told me that i can't return it. I'm done with this dealership, NEVER buying a car from them again!