Starting with my first phone call I found the staff at The Gardens very friendly and I noticed how…read morewell the communication was with each other and with residents and their families. We had communication in the form of phone calls, emails, texts and one on one meetings with the director. She was our main point of contact and answered our questions and offered guidance when we needed assistance. The nursing staff got to know our mom well and recognized her needs. Their assessments for her care level were accurate and as her health declined she received the care she needed to remain in her apartment. The bright sunny rooms, tropical landscape and proximity to HCA hospital were perfect for our mom. She enjoyed the food and the cafe style dining area and found the residents to be very nice and friendly. We appreciated so many things about The Gardens but the caring friendly staff and the efficiency of how things were addressed really standout as excellent.

As a retired nurse, I was looking for a place for a relative. Before we found The Winslow, I had…read moretoured and was familiar with most of the memory care, assisted and long-term care facilities in the Stuart to Ft. Pierce area. The Winslow by far offers the best personalized, quality of care. It's a home-like atmosphere with only a handful of residents/patients, unlike the large 20-100 bed facilities. I'm OCD about being clean, tidy and organized. The Winslow exceeds my standards. The nurse/owner/manager, Allene, is responsive to any concerns and sends regular updates, photos and videos. Family is welcome to drop in to visit any time. I highly recommend The Winslow.

My friend recently has to move her mother here. The staff is extremely accommodating, easy to get…read morein touch with, and the older ones who live here looked active with plenty of options to spend their time at. They were talkative and smiled. So that was nice to see. The place was very clean too. Only complaint, was at the end of her hallway there was a very strong cigarette smell. It wasn't anywhere else, which was good to know that it was controlled to only one room most likely. But nonetheless, when you go to her room it was very strong. Good thing was it didn't come into her room. I feel it's definitely worth checking out for your loved ones

Compassionate care is palpable the moment you step in the door. Homelike and with quality care…read more Customer satisfaction scores are at 98% and seeing residents, who once felt lonely, are now now thriving in a vibrant and active community. Solaris offers resort style living at a great value.

I toured several assisted-living's and came to the conclusion that the Wickshire is the best one. I…read morewas not wrong. The staff and the amenities are so far and above everything I saw it's the right choice for anyone. Everyone there is so friendly and accommodating and it's a brightly lit facility smiles abound. Whatever the situation and your loved one will be happy here. I felt so welcomed and enlightened after meeting and working with Wickshire. Nicole is fabulous and will explain everything to the last detail. Highly recommend. I'm beginning to end this is the place for a quality lifestyle.

UPDATE! I met with a person from the corporate office and nothing has changed!! IF YOU LOVE YOUR…read moreFAMILY FIND A DIFFERENT FACILITY!!! HORRIBLE STEER CLEAR OF THIS PLACE! FROM THE TOP AT CORPORATE OFFICE TO THE LIVING FACILITY IS HORRIBLE!!! Once they rope you in and pray on your weakness to find help for your family members and once they get you in, you are unable to get a hold of anybody for anything! The memory care unit is the worst in this facility I walk into see my family member and you see people sitting with no bras on, their pants aren't pulled up all the way, they're sitting in their own urine and fecal matter. This place is horrible. The staff in the memory care unit have such attitudes when you ask them questions about your loved ones. They need to work on communication with family members and show the family members a little respect because it's the family members that are making their paychecks possible!!! At one point, when I went to take my family member out for the day, a resident from the memory care unit snuck out behind me and the staff member was pulling the resident's arm to get her back into the unit! The resident was screaming and I had to step in and handle the situation! Residents should be handled with love, respect and dignity and not pulled at like animals!! The other issue is with the billing department! They slip extra change onto the bill! They debited my bank account with one amount and then the bill reflects that I didn't pay them the amount they debited out of my account but instead they tell me that I'm wrong and I'm the idiot that doesn't know how to read a bill. They nickel and dime you to death, so pay close attention to your bill!! I have asked them numerous times to give me a call and sit down with them so I can explain my issue and no one calls me and no one wants to hear what I'm trying to explain to them, but they do keep debiting my account to get their money! When an issue arises and you try to call the department heads, no one returns your phone calls. When you get tired of dealing with a lack of communication from the facility itself and you try to call the corporate office, they also let you fall through the cracks and do not return calls either. This place really needs to be turned into the state of Florida regarding their care for patients and their lack of attentiveness to family members and their constant over billing and refusal to correct it. There are so many other issues with this place as well. They overdosed my sister and didn't know how to care for her. They had the tenacity to ask me what they wanted them to do. I told them to send her to the hospital. They have no protocols in place if there is something detrimental happening to your loved one. The staff seem to go into blame mode instead of focusing on the patient in need!! I took down my original post that actually detailed what happened to her because I promised the executive Director of the Wickshire that I would take it down until another incident evolved. That is why I am making this post. The sad part is: I shouldn't have had to write another post!! My concerns and questions should have been addressed after the first incident!!! Key points here: 1.They have no respect for your loved ones-they do not care about the dignity of your loved ones!!!! 2. Staff sit in the office on the Memory Care Unit and talk to family or just play on their phones or computer! 3.If you ask staff a question, they seemed to be bothered by your disrupting them! 4. Also when you take your loved one out for the day from the Memory Care Unit, the med techs DO NOT fill out the forms of what medications you are bringing home with your family member! They expect the family members to fill out the paperwork for them! 5. This facility and staff are more eager to blame instead of finding a solution to the problem. 6. The lack of communication runs rapid from the corporate office down to the facility level. 7. They over bill. 8.This place needs a complete overhaul from Corporate Office down to facility level!

The meals are wonderfull, not like a prepared meal, but closer to home cooking. My choice for today…read more(12-12-2025) was beef pot pie. It was without question the best beef pie that I ever enjoyed. Congratulations to the chef and the crew. E.S. Jensen Beach, Fl

I was so grateful to find a senior center online as I need yoga as part of PT. Lots of other fun…read moreactivities on the calendar, too. I called to find out the times which weren't listed on the online calendar. I spoke to an Alana. She was abrupt, rude, interruptive, contradicted me repeatedly, and condescending. I was only calling to find out what time I should come in, she insisted I could "SEE the time on the calendar", until she finally checked it herself. When she realized the times weren't posted, she was even angrier and said; "Fine. I'll give you ALL the times." I thanked her and hung up. I'll search for another center. With the negative energy and ugliness that poured out of that woman, just over the phone to a new customer, who would want to go there?

This is a wonderful service! Professional, accommodating. A blessing for seniors to have lab work…read moredone in their own home. I can't recommend it enough!

VMPS offers amazing, convenient and professional services. Very reliable and wonderful with…read moreclients. His customer service is pristine. Very attentive and knowledgeable in his field. I highly recommend him and his services to anyone.

The caring staff at Treasure Coast Hospice helped to make my Mom's last days pleasant and…read morecomfortable. We are so grateful for a place like this.

Zero stars, the most stressful time of our life. Visit with treasure Coast Hospice liaison. 1st…read morevisit was suggested by martin south doctor caring for my husband. Hospice liaison said "he is not ready for Hospice". Gave us brochures and went on her way. Husband was moved to Encompass, I did not feel he was ready for rehab, that night Encompass called me moving him back to Martin South hospital he was not doing well. Martin South called me that night and were sending him to Martin North for critical care. Next AM I went to hospital he was not doing well, was treated for several days they moved him out of critical care. My intuition thought they made a mistake; I was with him every day he was in the hospital watching his body slowly going into giving up. After couple days I said stop with the massive poking of needles, trying to draw blood and he is in pain. I left that evening he was going to sleep he said goodbye love you, he had always said goodnight. I prayed for him; I knew that would be the last of his pain. That morning he was in coma they moved him to a private room and then called hospice I said ok maybe they will learn something from this. We all said our goodbyes he passed away that evening. Now hospice wants to help us with our grieving, I went through the hardest time of my life. Don't believe the rosy picture they paint! Maybe a big $ donner helps with the fancy brochures but not hospice care. God took care of my husband and will take care of me.

live in the tradition area in Port st lucie and have used new life pharmacy a few times with no…read moreissues and I actually loved them although today I had a few prescriptions sent in from my doctor when I went to pick them up i got drilled by a woman who claimed she was a nurse so not the pharmacist I was being asked to pay without using my insurance when I asked she claimed they rejected the payment so I called my insurance which is cvs cvs while at the pharmacy and they told me and I put it on speaker that there was not any issue and my Co pay was 4.00 for one and 7.00 for the other while new life was asking for 47.00 when I asked the so called nurse who was at this point in a very bad mood she claimed it was saying there was a system error on her end while cvs cvs said no it was going through on their end but she persisted that I would have to pay out of pocket also saying that I was taking too much of the cough medicine insinuating that I was over dosing the cough medicine which I was not and it was really not up to her to make that assumption so I asked how we could resolve the issue and she kept repeating that it was a system error but if I paid cash it would be OK so I am so so disappointed in this pharmacy that I would rather use crappy cvs where I have to wait on line forever so I WOULD NOT RECOMMEND NEW LIFE PHARMACY ON VILLAGE PARKWAY IN PORT ST LUCIE and this so called nurse should be fired!!!

Easy and quick. If you order in the morning , you usually get you meds in the afternoon…read more I also get all my shots there as well.