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    Hand In Home Care

    5.0 (1 review)
    Open 9:00 am - 6:00 pm

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    2 years ago

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    Palm Beach Memory Care

    Palm Beach Memory Care

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    (8 reviews)
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    Outstanding care. The facility is spotless, as are the rooms. They go above and beyond in their…read morecar. E. The aides who are responsible for the residents are kind and professional. The food is excellent.

    My husband has Alzheimer's and spent over 2 years in Palm Beach Memory Care. The experience was…read moreterrible. I was there almost every day and found he was not clean, several times soaking wet, rashes, unshaven, filthy room, dirty laundry piled up. I put a camera in his room as it was so bad. Short staffed. Many times night staff could not be reached when I called as my husband slid off the bed and was on the floor. One time for over three hours. There were supposed to be alerts on the bed. This was an ongoing until I finally removed him December, 2025. Scabies was prevalent in August, 2025. PBMC said my husband was the only case. They made excuses about those who were scratching and had rashes. We complained until they finally brought in their dermatologist and the results all came back inconclusive. A few of us who took our loved ones to our own dermatologist got positive results. Family members tested positive after they were told their loved one did not have it, even though she had rashes and was treated. ??? Due to my trying to correct issues rather than move, we were evicted. Family members said I was an advocate for them as well. Since we left in December, several other families have left. I have been told they had to treat the residents as scabies was rampant. Some staff had it as well. A family member told a group of us the chef told her there was no money for food and they were running out and were using tiny scraps of turkey soaked in water. Some staff members, including Gina, who was great with activities, recently quit as she had enough. This barely touches on the problems in this facility. I asked James, the maintenance person why the carpets have never been professionally cleaned in over two years. He said he got an estimate, but management would not approve funding. He said he could not do it. properly with his machine. The one star I gave is for the few caregivers who do try to do a good job, but they are frustrated with the situation. Tae, the chef, seems to care, but his hands are tied. We need to band together to protect our loved ones. I am 78 years of age...the pressure has been horrendous and affected my health.

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    Palm Beach Memory Care
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    La Posada

    La Posada

    4.1
    (14 reviews)
    15.6 km

    My mom decided to move to La Posada on June 1, 2023. This is an amazing place to live! Any…read morecommunity is only as good as its staff, services and amenities. The staff at LaPosada are exceptional! Kind, Welcoming, Helpful and knowledgeable. The services, activities, meals and quality of living is tremendous. My mother absolutely loves her apartment and she loves living there! She has made friends quickly and always has a friend (or new friend) to have dinner with each night. And we have joined her for dinner several times and the food is upscale and delicious! We especially like the cocktail hour each night in their bar area. I love that there are two restaurants to choose from and there are new specials every night. There are also plenty of fun, interesting shows, activities and exercise classes for her to participate in. She enjoys regular transportation to Publix, the mall, or a doctors appointment. In addition, the grounds and community center are so beautiful and peaceful. A special shout out to many of the wonderful staff members: First our initial contact Lonnie Ehmann who shared her time and talent and layed the foundation for our initial visits. Fabulous Kim Mancini, Yolanda, and Vivianna all made my mom's transition seamless and comfortable. Stephanie, Jennifer and all the wait staff at the Waterfront dining are so gracious and outstanding! The list goes on and on - I really can't say enough about all the staff at La Posada!! There is incredible comfort and peace-of-mind knowing that she is well cared for and that there are systems in place to check on her well being. Thank you for all that you do in making my moms' living conditions exceptional!

    La Posada has been my home for over three years. I have a beautiful apartment with a screened porch…read moreand covered parking. Anything that might need a repair is only a phone call away and maintenance is always pleasant and knowledgeable. The entertainment is wonderful and the food is superior. The views are so lovely. There are many fitness programs and an on-site Physical Therapy facility as well. Seriously I could not be in a more caring or better place.

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    Friends want to come visit?  No problem!
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    La Posada
    Joining mom regularly for her favorite Prosecco cocktail.

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    Joining mom regularly for her favorite Prosecco cocktail.
    Grand Living at West Palm Beach

    Grand Living at West Palm Beach

    4.0
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    I completed a tour last week and was absolutely blown away. From the moment I walked in, I felt as…read morethough I were touring a Ritz-Carlton hotel. The entire community looked new, elegant, and exceptionally well-maintained. Every staff member either greeted us warmly or worked quietly and efficiently in the background. Around every corner, there seemed to be another impressive amenity. The residents were also extremely friendly. During lunch, we watched a group of four finish their meal, and one resident moved over to join another table of three simply to continue enjoying the fellowship. That small moment said a great deal about the warmth and sense of community. The location is excellent, surrounded by small retail shops, veterinarians, dry cleaners, pizza restaurants, and many other convenient businesses. The community also offers underground parking, a secure bicycle-storage area, and valet parking. This is an amazing place and absolutely worthy of a tour.

    When you walk through the door, you feel welcomed right away. Everyone knows your name and makes…read moreyou feel like you're the only person in the room. The apartments are beautiful, and the food is incredible--especially the soups, which are always a standout. The staff and residents are so friendly, and I've made some truly great connections within the community. I especially enjoy the outings, activities, and events. Each event is filled with laughter, fun, cocktails, and delicious chef-prepared appetizers. Honestly, what more could you ask for? And best of all--I don't have to cook anymore!

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    Hand In Home Care - homehealthcare - Updated August 2026

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