If Santa Fe Self Storage had climate controlled units, they'd be my first choice. Margaret, the…read moreoffice manager who showed me around, was informative, friendly, and candid. They are upgrading their doors and locks. They have a real office that looks comfortable for the staff. Even though it's an older self-storage in town, my impression is that these people care about their business, their customers and their staff.

We had a great experience at Aztec! Setting up an account was easy, and the staff was friendly and…read morehelpful. The location is well-secured, and I was glad to see they use a 7 digit passcode, not a 4 digit one, which is much less secure. The units were sturdy and clean. Their billing was very clear and transparent, and they offered an easy auto-pay option. Their location is right off highway 599 (you can see it from the highway), which is very convenient. The manager, Jimmie, is incredibly helpful and friendly. He responded promptly to email inquiries, and we met him in person when we were cleaning out our unit. We brought us ice-cold water on a hot day, and also offered to help us move some of the larger items. I cannot recommend them highly enough, it's a very friendly, well-run local business.

We paid for storage while we were moving with the anticipation that the contents of the unit would…read morebe out of the weather. We understand that these are not climate controlled, so temperatures will fluctuate, but the contents would otherwise be dry and secure. For what we paid for almost a year, we did not expect our belongings to get rained on and soaked. The people there seemed nice (at least I thought so), but they did not seem to care when we informed them that items were destroyed by water damage. We lost irreplaceable pictures, some framed professional certificates, several very nice (and expensive) chess boards, and a couple dozen books, including a first edition signed by the author. They offered no refund or compensation and did not even say they were sorry, so I have know idea whether they intend to remedy the situation for the next tenant. There was also evidence of mice, as there was mouse crap everywhere. The mice did not get into our stuff because there was nothing edible for them, but it was gross unloading the unit. It is really unfortunate that with such a nice location, we could not rely on them to protect our assets in a reasonable way. Very disappointed, to say the least. UPDATE: The owners contacted my wife and were apologetic and offered to help mitigate the situation. Since they can see where the leak was (cardboard boxes stuck to the floor), they can fix it. Worth it to give them another try.

I used the Sedillo self storage for about 7 months after selling my home in Tijeras and relocating…read moreto CA. Rates are very fair, units clean and secure. Eve, the manager was great and answered any questions I had during the storage time I was there. I would recommend the facility to anyone. Nice, secure clean and the staff was excellent. I will miss seeing Eve, now that all my belongings are at my new place.

Everest, The storage unit is rodent infested. My belongings…read morehave dust, rat and mouse droppings all over everything. I did not want to touch the bed frame which I left in the storage unit to be thrown away. Everything that I could take out of the unit was taken out on Saturday. You are not allowed to take money from any account. Telephone calls were not returned. No one seemed to know what any of the other staff was doing. After driving across town we could not get into the storage unit. Very poor service. I hope no one Your very poor business practices will be reported to the authorities. If you take money from any account that will be reported to the authorities as well. I am appalled and shocked how you could remain in business with the poor business practices over a year of rental costs of $100 per month... As far as I am concerned you need to refund money back to Mr. Hanks for the rat and mouse infiltration, your lack of up keep and not sealing the unit. We are done paying anything more to Armored Mini Storage. The public needs to know that their belongs are pretty much destroyed while being stored at your facility Ann Galloway

We're storing some of our extensive collection of crap...I mean cherished possessions, at Armored…read moreMini-Storage for some time before we move everything to Chicago. We are obviously very interested in keeping our stuff in good condition, safe and secure, and in a controlled climate. In comes Armored. We set up a smallish indoor storage area and started moving our stuff in. The manager of Armored was really helpful, accommodating not only my wife and I moving things in, but also our movers who we hired separately. He could have said something like "yeah, your unit is over there, go to town", but he didn't. He walked me and my movers up to the unit, offered up his carts and dollies for the move. Not only that but he helped us move the truck into place right behind his personal vehicle. After a couple hours and we were not sure of the capacity of our current storage unit to hold all our shi...stuff, we asked the manager if we could get a larger unit. Unfortunately, there were no larger units available, but the manager said that he would help us get an additional unit if we needed it and make us a good deal on it to boot. Very nice! We ended up not needing additional units, but it was so cool for the manager to work with us. Great space and great service. Thanks!

Brian and Gale were extremely helpful and reliable. They helped me out a lot and everything went…read moresmooth. I'm grateful for being led to their shop where I rented the uhaul. I highly recommend them.

Absolutely the best storage in Albuquerque. Friendly military veteran family Who are providing…read morewonderful service at a reasonable rate. I highly recommend to friends and other businesses could really learn from their hospitality and generosity. I would've gave it a 10 if 10 was available.

Samson, the manager, is professional and courteous. The facility is clean and secure. can't ask for…read moremuch ore than that.

We've been using this facility for almost 2 years now with no surprises ! The facility is kept…read morespotless and their security is tops. When you rent they don't ask a lot of embarrassing questions about why or how come. They understand some information is not for public info. To the best of my knowledge there have not been any security issues while we've been here.

I met with Justin and I wasn't sure what size I needed. He was so accommodating and he showed me 2…read moredifferent sizes. Turns out I needed a bigger one that I thought! He took care of all the paperwork and made everything so easy and fast. I got my keys and I'm moving from another storage unit place. The office is nice and clean and I was very impressed with it all. With all of the cameras and security gate I feel that my items are safe.

Just signed up last week and couldn't be happier with the cleanness of the facility and…read moreprofessional people in the front!

We needed storage to get our ready to sell and not only is the manager (Matthew) professional but…read morefriendly and easy going. Rates worked well within our budget and felt all of our goods were plenty safe. Checking in and out could not have been easier or faster. Thanks again for the great service and keeping our stuff safe!

I left without renting a unit due to the storage unit employee being rude. I went to fill out the…read morepaperwork and saw a pen laying on the desk in the middle of the surface. I reached for the pen to use and I was informed that the bic pen belonged to the employee. The employee then made comments about me picking up his pen. He also made statements saying that if I had a problem following the rules, I could rent elsewhere. I never said I was not willing to follow the storage rules. The only comment I made concerning rules was that I was storing a new vehicle with fewer than 50k miles on it and that I did not think it would leak any fluids but that I would find something to put underneath it. (the rule that was quoted to me 3 times was to have something underneath the storage vehicle). The other thing he did was to tell me two times that all the units were spaced the same. This was in reference to me asking him to show me where the available unit was located. I do not think he wanted to leave his office to show me the unit when I asked. The rental office was open 9-5 but he keeps the gate in front of his office closed. You must call him to make him open the gate so you can come into the office. I had to call twice before the gate was opened. The sign says that you must wear a mask to enter the office. I was also told that information by the employee. I feel like this employee did not want to rent a unit to me. No big deal, I rented a unit elsewhere. In the other self storage business, their employee was friendly and helpful. I will not be back to A-1 storage and I will share my experience with many.

I went over there three times today and they were closed during business hours. Finally, a rather…read morerude lady peered through the bars at me. In classic northern New Mexico style, after seeing my white face, she quoted me 30% over the online prices and an additional "admin fee" of $50 per unit. She then quickly told me that she couldn't show me any units now and that I would need to make an appointment to view. Lazy, sloppy, unprofessional, I went elsewhere .

WARNING!!! Third Street Storage, @ 1501 Third Street, tenants beware! Our storage space was robbed…read moreof over $20k of stuff by someone who had access to the coded gate and time to case our lock, and knew the cameras didn't cover the entrances our unit. The lock we used was one purchased from Extra Storage on San Mateo and the thieves were able to unlock it somehow. Since their cameras didn't catch anything and it's been some time since we were at the space our renter's insurance through Progressive is denying our claim since it MIGHT have happened before our coverage was started. A storage space that doesn't secure it's premises and and insurance company that doesn't cover losses.

Very kind and great customer service! Very understanding about living in a rural area and the extra…read moremiles needed to travel.