I have had a great experience with Sandpiper Property Management. The staff is professional, friendly, and always responsive whenever I have questions or need assistance. They do an excellent job maintaining the property and addressing concerns in a timely manner. Communication is clear, and they make the rental process smooth and stress-free. I appreciate their dedication to providing quality service and creating a positive living environment for residents. I highly recommend Sandpiper Property Management to anyone looking for a reliable and professional property management company. read more

Disgusting company that rips off tenants. They withheld over $1,000 of our security deposit with zero documentation, ignored every single one of our emails, and used a contractor that shares the same owner and address as their own company. Avoid at all costs! read more

Sandpiper is the most unprofessional and slimy business. We had a 10 month fixed term lease that said at the top that our move-out date was not eligible to be extended- which does not require a 30 day notice. Sandpiper slipped in an addendum that required a 30 day notice - all to keep our ENTIRE deposit despite the apartment being left immaculate. Joanne Flores was awful. She took several weeks to responded to numerous repair requests - no hot water, loose exposed electrical wires, non-working appliances the list goes on. Totally UNRESPONSIVE!!!! Do not rent from this company!!!! They are deceitful, unprofessional and unscrupulous!!!! read more

worst Landlords ever never pick up , lack of maintenance guy named Javier from Oxnard if you can RUN from this place , nothing but headaches oh and if you have mold they will just paint over it :) , worst Damm landlord , luckily I cant leave due to money issues but please RUN they seem nice and everything but after Darlene was fired its hard to get them to answer and if they do answer they act like idiots and make you repeat what you said 5 min ago . please fix this dam business read more

The worst leasing office in all of California I'm sure! Their properties are disgusting, they get it to look nice when it's vacant, but one day living there and ants show up, flies, spiders, etc. You can never get in contact with anyone there. We rented from Joanna Flores and she was completely incompetent for the entirety of our lease (12 months). The window frame of our bedroom got stuck in the middle of winter, called 12 times, showed up at the office 3 times, and no answer. We slept in the freezing cold with the window broken for one month. We had to pay out of pocket to get it fixed and of course they didn't discount it from our rent, and have yet to respond to any of this. Any kind of request goes completely unanswered. We were without water for 12 hrs one day, I finally went to the office and they said it was "scheduled but forgot to notify us." Everyone is extremely rude. As soon as our lease was up were out of there. Out of our $2,550 deposit they returned $100. The reason? None as left it even better than when they gave it to use. They said for repainting the apt and cleaning fee. Save yourself the nightmare and rent somewhere else! read more

No contact number for emergencies on property outside of office hours; negligent in regard to mold issues, electrical and plumbing issues, general repairs, and emergencies on property. Again- it is INSANE that this company is still legally allowed to operate read more

The intermittent 5-star ratings must be friends of the employees or owners. We have literally started fixing our own maintenance issues and deducting it from the rent, which has been sanctioned by our PM Brenda so that she does not have to do the work. When appliances have had to be replaced, we have located the replacement items within the budget requested. It's baffling this conduct is permitted / we do their work for them. I love our location and we have been in our unit for over 4 years, the rental process to get into the unit was fabulous & super easy. Since moving in, two enthusiastic thumbs down. read more

This review is only for the application process. I found a property I liked and figured I'd show up to their office in person to get the best chance and apply asap. I was met by a very surprised lady. I explained I wanted to apply to a listing and she informed me that the only way to do it was online. I applied online and tried following up on my application over the next week and a half. The one time someone actually answered they were annoyed and sent me to voicemail. I left Brenda several voicemails and never got a response back. This company does not prioritize customer service or simple communication. I found out the place was off the market by seeing it was no longer on their website. 30dollars per applicant down the drain. All in all I'm glad we did not get the rental because we ended up in a better place and the reviews assure me we dodged a bullet. read more

Impossible to get ahold of!!! Don't waste your time with them they run it like 5th graders. Not friendly at all. I came to the office back-to-back days around 1pm and they say their open till 5pm yet they've been closed both times. I can't believe how bad this place is. If renting isn't stressful enough they make it way worse. Wish I could rate this 0. Brenda should not have her job as she adds 0 value, and is untrustworthy. Get it together Sandpiper. Absolutely blown away. Wasted two of my days coming to the office! read more

I've been leasing with Sandpiper since September of 2017 and they have always been super responsive! I recommend sending emails to get your issues fixed. Brian&Ashley are super good about getting back to you within 24-48 hours and have their set team of plumbers/electricians etc: Miguel, their go-to handyman is super nice and accommodates all schedules. We recently had a plumbing issue that dragged on, but that was because it landed on the New Years holiday. Otherwise we have been super happy with all the work they have done to keep us feeling comfortable in the house. We appreciate all their staff and the work they do! read more

Brenda is the absolute worst. If I could give zero stars, I would. This is the worst property management company in Santa Barbara. I lived at 2 different locations they owned, and both were horrible situations. The first one was at their Loma St location (they have now sold) where we had rats in the attic. Brenda refused to remedy the rat situation and after months of trying to get her help, I moved out. The second location was in the Funk Zone, where the laundry machine was always broken and would take our money, but not run the loads. I would always try to contact the office, and they always forwarded me to Brenda. Brenda rarely answered the phone and was zero help. This last location we lived at was a dump, and we essentially fixed it up and left it in better condition than when we moved in. Of course, Brenda only gave half of my security deposit back because the 'toilet paper holder was broken'. The toilet paper holder didn't even work before we moved in. Why would it cost $100 to fix a toilet paper holder? Brenda also works a second job, so she is almost always unavailable to help in emergency situations (sink overflowing, water not working, etc etc) I highly recommend NOT renting through Sandpiper. read more

I'd give zero stars if I could. I called about a house and left contact info to receive a callback. Nothing. Applied to the house. Heard nothing. Called again and asked Ashely to call me back. Nothing. Emailed Ashely. Nothing. Called again and was told she was not available again. Sent follow-up email. Nothing. Waste of time and $30. read more

My roommate and I are currently looking for a place to lease for the next year and I have been calling sandpiper for months now trying to find available units. The person answering the phone is not nice and very short, they have never called me back and have not been helpful in the slightest. I've heard they are lousy property managers but I wanted to give them a chance. As a student who is struggling to find housing, any management business should be willing to help and sandpiper has not helped in the slightest. read more

I moved in, hoping to have a quiet office space as I do healing work. I had just moved from a large professional building, so I had expectations of the bathrooms being stocked with paper towels and toilet paper. This was not the case at 1811. The staff, although all were very beautiful, they were not helpful at all! It made me nuts!! It was very deceiving! I wonder why they are doing that kind of work, when they don't even want to actually HELP!!! What's the point of them even being there? The building is beautiful, that's what attracted me to it. There was no parking available for free. You had to pay extra to get one parking space. The suite's temperatures tended to fluctuate between hot and cold. And when asking the staff for help with it, they were hesitant to do anything. The walls were SO thin that I had to keep my voice down to a whisper, so not to bother my fellow building mates! When someone walked down the hall, it echoed in my suite! When I had a client on the table, the noise was definitely distracting for the client as well as me. I couldn't even make or receive phone calls in my office, as my neighbors could hear my every word! I am thankful to my broker for helping me to find the place since, unlike the staff, he is very enthusiastic, patient and helpful. If you are looking to rent a suite from there, go in aware of these issues for they were really challenging to deal with once I got in there. I am thankful I chose the month to month contract, as opposed to signing a year lease. I'm glad to be out of there and what I hope for most- is for the Sandpiper employees to find joy, it must be miserable to be miserable. read more

While I recognize how easy it must be to erase voicemails, I am confused as to why it has been about 22 days since sending me this email (essentially calling me a liar) and still a plumber has not been sent out again. In addition I called on October 28th and left a message not a voicemail (since you don't receive those) with the receptionist on the issue yet again. I do however appreciate you mentioning the portal for we have used that numerous times (pre-sign in required) and can now confirm we have been purposely ignored. I do apologize for not knowing you prefer email since there is a phone number and a fax number on your card, may I recommend you solely have your email stated if that's the case. I look forward to continually having to shower in fluctuating scolding hot to freezing cold water with still no resolution probably ever while still paying rent :) read more

Sandpiper Property Management - ASAP definition - Property Management Near Me - Santa Barbara, California

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Rats, Rats, Rats!!! We had recurring rat issues... electrical issues... plumbing issues... rude employees... oh my! Do you like noise? rats? electrical outlet shocks? bathroom lights that go on and off at will? neighbors that run laundry businesses out of your onsite laundry machines? Property management & employees ignoring or rudely responding to your in-person visits, calls, and emails? Did you like the movie Ratatouille? After every brief rain, the rats come in. They scurry about happily on the property with no traps or poison at all! What a deal. All of these and more can be yours when you give thousands of your hard-earned dollars to this company. read more

Sandpiper Property Management - Rats, Rats, Rats!!! - Property Management Near Me - Santa Barbara, California

Lived in one of their properties for the 2017-2018 school year. Was a pretty nice place on Kellogg Way, but many problems were left unresolved after countless maintenance orders submitted through email and their maintenance request button through their website. Apparently our lease stated in an addendum that our fixed lease turns into a month to month at the end of the year, we had no idea and they tried to rip my roommates and I off at the end of the year by having us pay an extra half months rent and the usual "several hundred dollar cleaning fee" that is very common in California. Presumably because they only had renters booked after that half month was over. We managed to play them at their own game and ended up sticking with our actual payment plan after we talked with Brian in the office. Last thing, Ashley is one of the worst employees I have ever communicated with in my life. Super unfriendly, rude and unhelpful, doesn't know what she's doing or saying half the time. I cannot imagine why they would allow someone like that to represent their company, but I guess subpar managers attract subpar employees. read more

Apparently when your heat doesn't work for 3 months and your apartment shakes and rattles like a train station they don't really care. I wouldn't care as much if they just returned a phone call and said they're trying to fix the problem or some other excuse. Quick to cash your check but not to return a phone call or fix the problem. read more

Brenda is the best property manager she's kind attentive and thoughtful she knows the city and the people in it so she's the person to go to to find the best living place I came back to town after many years and Brenda put me in a beautiful place of my dreams and she is so knowledgeable and there when you need her I highly recommend sand piper but I would say to request Brenda read more

By far the worst property management I've ever come across. I live in one of their properties with four roommates and there have been nonstop problems with the house that Sandpiper has been unwilling to address and fix since the day we moved in. The house has a front and back unit and I live in the back unit which was never cleaned or renovated after the last group of tenants moved out. We moved in to see dirt and grime all over the floors and walls, stained carpets, broken blinds in two rooms, and a rat infestation. Yes, a RAT INFESTATION. After numerous failed attempts to reach them through phone calls, voice messages, emails, and office visits, Sandpiper FINALLY sent someone out to fix the blinds and put out a couple rat traps and that was as far as their "help" went. Now we're dealing with leaks in the roof and BLACK MOLD GROWING ON THE WALLS and Sandpiper is continuing to ignore all of our requests for help and maintenance. Everyone office employee and property manager/owner is dismissive, careless, incompetent, and absolutely unwilling to help in any way shape or form. DO NOT RENT FROM SANDPIPER. LIVING IN YOUR CAR WOULD BE A MUCH BETTER OPTION. read more

Property owner's point of view Do not use this management company. When they took over the nightmare started. A tenant reported an overflowing sink. They sent a plumber but ignored the standing water. The standing water caused literally thousand of dollars in damages which we the owners were left to pay. The property was non-smoking yet they continually rented to smokers. They were suppose to pay the rent to us, the owners, on a specific day per agreement. Good luck getting your money. read more

From DAY 1 these people have been a nightmare to deal with. The left a multitude of plumbing issues and waited until after we moved in to repair. LEFTa disgusting mess in what was a spotless bathroom. Assigned parking spaces IN LEASE , However, not ever marked as promised after numerous calls of creating problems with neighbors who THINK they are their parking spaces not mine!? Still nothing done months later. Latest issue , their working construction people GAUGED/dented /scratched my BRAND NEW pristine truck door Upwards of $3000 damages and I found out TOTALED my neighbor's SUV vehicle from negligence while loading/unloading their trucks construction vehicles. NO RESPONSE! Time to go to GOV, state rep, senators and get these people doing the right thing for once!! read more

Wish I could give them a NEGATIVE Star rating. HORRIBLE company! Repeated phone calls, and emails with NO response. Shifting of blame among their staff, and NO action. Currently trying to get several issues resolved, but, if they do not in a timely manner, I shall be contacting the News Press, BBB, CA State's Attorney's office, and CA Dept of Consumer Affairs. BEWARE of these criminals! (BTW, the 2 Five Star reviews on here are VERY suspect, IMHO. Look at the dates, and other reviews of the 2 reviewers......) read more

Worst property management company in Santa Barbara. They are unresponsive to any and all communication. There's asbestos in the ceiling and mold under the extremely warped bathroom floor. They never replaced the bathroom floor from a previous tenets flood, like they said they would before giving us the keys. Usually I would have to email the company owner to get Brenda to respond to her email. There were about 10 things that needed fixing upon moving in. When we finally got a maintenance person in, he was surprised and said "all of this should have already been done before anyone moved in." They don't care about any tenent. We had one washer and dryer for the whole building, and it took 3 months of me emailing Brenda EVERYDAY before they would check out the broken washer and eventually replace it. Upon trying to move out, they refuse to respond to tenent reference inquiries, might as well not even list them on the new applications. I would give zero stars if I could. read more

scammers. they won't fix anything and they will raise rent every year. they won't help you at all. they took over the apartment complex we live at they try to force you to leave so they charge more for the apartment that you've been living at for a decade. read more

You can do better for property management in Santa Barbara. As a longtime renter, I have been in all sorts of situations with rental properties, and this was -- by far -- the worst tenant experience I've ever had. From Day 1, Justin and MaryAnne demonstrated very little concern for the value of my time/energy, when they presented us with a "lease" that had over 27 mistakes in it. When we tried to call them to discuss, it, our messages weren't returned and our requests to set up an appointment to discuss in person were ignored. It wasn't until we marched into the office and demanded attention that we were paid attention to -- and even then it was only to nod their head in agreement and to print out a new copy of the lease. Upon reviewing THAT copy, we found MORE mistakes! But that was just Day 1. As actual tenants, our calls weren't returned, our requests to discuss major issues with the property owner were ignored, and when a major appliance short circuited just days into the rental term, it took over 2 months for it to be repaired. And not for lack of effort on our part. The list of complaints goes on and on. Will never rent from them again. read more

They raised the rent during these difficult times. And they never fix anything or even bother to give you a warning, only 25 days!!

I moved into my apartment late January of this year. My boyfriend and I have had problems with our apartment from day 1. I told Brenda I did not want to sign the portion of the lease that states the property is free of mold. She insisted the mold would be taken care of. I stupidly signed the lease. Miguel (friendly maintenance man) informed us he would be coming over day 2 of move in to fix our list of problems. He "fixed" the mold issue by cleaning it with bleach. Fast forward to now (July), we have sent in a maintenance request, 2 emails, verbally expressed our concerns, and withheld a portion of rent to try to get the mold out of the bathroom. Emedietly after the verbal exchange about the mold, a maintenance man shows up unannounced. He told me the dry wall needed to be replaced and a fan needed to be installed. In my head, "no shit!" After that encounter we did not hear a thing from sandpiper. My shower rod should not be completely covered in rust after 5 1/2 months. My apartment is up for rent right now. It is on Laguna please be aware of this on going issue before proceeding. There are plenty of more issues just please be aware this company is completely shady. read more

I do not recommend renting from this company. I have held off from writing this review hoping things would change but they have not. I moved into this apartment at the beginning of September, it is a brand new building and the a/c has not been working since day one. I have called about it 15 times in the past 6 weeks (yes, I kept track) and I just keep getting the run around. Rarely does anyone answer the phone and it takes about three messages to get a call back. I understand that with a new building there will be some problems but they should be fixed in a timely manner. I have been more than patient. We've been told that if we're not happy living here then we can be let out of our contract and that we complain about the littlest things. I have only been complaining about the a/c because it's been super hot in here. Everything else that's wrong with the unit I was just reporting to make note of it because I was not provided with a move in checklist. Now with the colder months ahead I decided to check the heater and that doesn't work either. Great.... read more

I am really impressed with this company especially Darlene. In a world full of chaos and issues they handle their business with Grace. Thank you Darlene for treating me with kindness and diligence until the job got done. I highly recommend them for rental needs. Sincerely, Bryant Leppard read more

Slum Lords...terrible staff. the people working there do not pay attention to their tenants and the units they oversee. The owner lives In China so all maintenance has to go through a lot of bureaucratic "red tape"just to be able to process a simple plumbing job. Over priced as well. read more

I used Sandpiper Property Mgmt services out the office previously located at 1825 State Street Suite #106 Santa Barbara, CA. 93101 Phone: 805-487-0099 now located at 1811 State St, Santa Barbara, CA, 93101. This office is the Worst! They never returned my calls; they were evasive and only cared about their gain. Brenda, the receptionist, has extremely poor customer service. She does not take any accountability for mistakes. Brian Alderman, one of the account managers, rarely answered my calls, and when he did, he was completely useless and eager to get off the phone. Ashley Robles, a relatively new account manager, never responded to my calls or email. The worst of all the members has been Justin Egerer, the company owner, he did not return my calls and when he finally answered, he was rude and intimidating. Please avoid this company. Sandpiper Property Management has the worst customer service and follow through. My rating is a zero not a 1 Star. read more

We have a best property manager at the Ventura office and we live on 1st in Oxnard California and she is the best manager to get a place to live read more

After countless attempt to reach her, I am certain Brenda from Sandpiper Property Management never existed or simply gets off on tantalizing college students. For over a month we placed phone-calls, emails, texts, sent messenger pigeons to her, all to no avail. Sandpiper Property Management truly has no reputation to uphold, they have no sense of urgency or even the ability to fill vacancies. I saw our dream house sit on the market for 3 months while they wiped their asses with our application fees. You're better off renting through comatose patients. On a side note, holla at ya girl Ashley for keepin' it real. read more

Surprised by all the negative reviews here. We've had a great experience thus far with Sandpiper. Ashley, our Rental Manager, has been great to work with. Though we've occasionally had to wait a day or two for a response, she always responds and the problems we've had have been fixed in a timely manner. So far, so good. read more

Since I moved into my apartment in August of last year, practically every month has seen a problem crop up and the normal procedure for Sandpiper seems to be to ignore the problem, then blame the tenant for the problem when I threaten to withhold rent. Even now, my toilet (bowl, seat and cover) and bathroom sink grow mold every couple of weeks, and Sandpiper has never sent anyone to remedy the problem. When the pull string to the less-than-one-year-old blinds broke in the bathroom, followed by that of the ones in the living room (which I fixed myself in front of the property owner a few months before) in late July/Early August, Brenda ignored my maintenance request emails. When the property owner's son called them himself, Justin tried to blame me for the problem, as he has done when we had the nearly three-month-long water-temperature saga and wide-spread mold problem in the bathroom that required the bathroom to be gutted and remodeled. I am very lucky to have such helpful and proactive property owners. Still, this has not helped me to avoid Justin's gas-lighting attempts and Brenda's refusal to do her job. Mentally, living here has been torturous. read more

As a whole they're a standard property manager most of the time only needing to interact when leaving the rent. However when I was having an issue with moving out and having the lease taken care of Brenda in the office was a HUGE help with keeping me updated as things got more complicated. She stood out as being the one who cared to follow up and help mutually resolve any issues that came up. Just wanted to give her a thanks for that! read more

if there was an option for 0 stars thats what I would give them. our duplex has been infested with cockroaches since before we moved in. my roommates and I have been leaving messages and filling out maintenance requests for about two months now without a single response. today I found a cockroach in my bed. I am disgusted with their lack of communication. they truly do not care about their tenants. DISGUSTING PEOPLE. I regret ever signing a lease with them. read more

This is by far the worst property Management company I have ever had to deal with. They are slow to respond, if at all. They don't take care of the issue you are dealing with. And you can't get ahold of them. I have had a flood in our kitchen and a flood in our bathroom on two separate occasions that was not due to anything we did, but was due to the way the plumbing in the complex is set up. Both times, we let them know something was clogged with no response until it overflowed and flooded. Both times we had many damaged items that were not replaced by them. They also will no respond to any request to fix the washer or dryer. I have never dealt with a property management company this bad in my 15 years of renting and I am on the verge of either taking legal action or just leaving purely to not have to deal with them anymore. They have only made my situation harder and I feel like I have no other options read more

Stole over $2,500 from me. Listed random "damages" that had to be fixed in apartment... went back to my old place to talk to the new tenant about said "damages" and nothing was even fixed! They tried to charge $1000 for a repaint ($1000 for a repaint of a 1bd apartment!?!!) which they never even did, and $1000 for "trash removal" but I left the apartment spotless. I asked for a recipt which they sent me something from a company that does not exist. I showed proof the apartment was in perfect condition when I left and they completely ignored me. Showed up in person and they again completely ignored me, wouldn't even let me speak with someone... thinking about suing in a small claims court. Also, I had no working oven, microwave, fridge, heat, or electricity In the apartment for the first two months and had to call probably 30 times for them to finally come help, with NO repayment or recognition. It was an issue with the electric lines in the attic, nothing my electric co. Or I could fix. PLEASE don't rent from them, they are SO many bad reviews for a reason. I'm not sure how they are still open. read more