My review is for the emergency room which is clearly always open…read more As I pulled up to their parking lot, it was easy to either park in an area especially designated for the ER or drive up to their drop off up close the front. When arrived in pain, the intake nurse remained calm and asked me for my information. Lucky for me, on this day, it was not long before they took me back and checked me in. They took my vitals, temperature and assigned me to a clean sanitized bed. After talking to me for a little bit, they gave me a warm blanket and an IV with something for the pain. Most of the nurses were very caring. Nurse Julie was the most compassionate and kept me up to date on what to expect. She made sure I was comfortable and warm. Dr. Ewyee was saving someone life just a few rooms down... it reminded me of how previous life can be. If it weren't for Dr. Eywee, I would not have had the great team I have today working on my health. Sutter Auburn Faith Hospital has a great team and after a few visits, most of the staff has shown they go above and beyond medical needs. I am so thankful for Nurse Julie and Dr. Eywee

Dr. Ginger May should have her license taken. I went in for an extremely swollen foot and she told…read moreme my knee was fine!!!!!??? Excuse me. Then my discharge paper work said my blood work came back negative. I called back 3 times and Rena put me on hold for 23 minutes. When I got Daniel, oh boy.... I asked why all the mistakes, she told me she would call the cops if I called again asking more questions. Some people should not work in the medical/care industry. Ps.... Look into the good reviews (I may or may not be a tech nerd who gets paid for such) mostly employees and family associated. Oh but let me guess AI response PLEASE CALL (530) 886-6577 means nothing

I seldom leave narrative reviews. However, I am extremely impressed with Dr Narayanan. Among one of…read morethe best specialist referrals I have ever received. Really like his style - approachable, gracious, thorough, conversational. Felt like he was genuinely interested in me as a person - not just a set of lab values.

From the owner: When you access a Sutter Health network hospital, physician or medical specialist, you'll be…read moretapping into Northern California's premier care network for you and your family. As recognized leaders in cardiac care, women's and children's services, cancer care, orthopedics and advanced patient-safety technology, Sutter Health cares for more than 3 million people annually - sharing best practices, resources and a not-for-profit mission across the region for extraordinary clinical outcomes. With most insurance plans accepted, and many facilities offering same-day appointments, Sutter is your partner in health.

Dr. Abassi has been my son's doctor since he was born and he is nearly 10. Dr. Abassi has always…read morebeen a wonderful doctor and my son adores her. Her schedule isn't so packed that it's difficult to get appointments, and she can often see him same day for issues. I highly recommend her.

From the owner: This provider is part of Sutter Health, dedicated to creating a more personalized healthcare…read moreexperience.

He is the best pediatrician! I saw him when I was a child and now my 2 boys see him, he is very…read morethorough and I feel my boys are in great hands with him being their Dr.

Excellent physician! We've only seen him once, but he was so professional, respectful,…read moreknowledgeable, kind and good with children. Also bonus, easy on the eyes ;)

Our family had a very frightening experience that showed us the true difference attentive medical…read morecare can make. My grandma first went to the ER at Kaiser Permanente, where her symptoms were dismissed as anxiety. Despite clear concerns and our requests to look deeper, no thorough evaluation was done and she was sent home. Only a few hours later her condition became critical and she had to be taken by ambulance to Mercy San Juan Medical Center. From the moment we arrived, the staff took her seriously. They listened carefully to every detail we shared and performed a full evaluation. The nurses and doctors were patient, understanding, and supportive -- answering all of our questions and making sure we understood everything. Most importantly, they properly diagnosed her with a heart block, something that had been completely missed earlier. She was then transferred to Mercy General Hospital where she received exceptional care. She underwent surgery and had a pacemaker placed. Throughout her stay the staff remained compassionate, communicative, and attentive to both her and our family. We truly believe Mercy's thoroughness and willingness to listen made a life-saving difference. Thank you to the Mercy teams for taking concerns seriously and providing the care every patient deserves.

I stayed overnight at Mercy General Hospital when I had a total knee replacement in March 2026…read more The poor nurses were overworked and did not have a nursing assistance. The only one they did have was covering as a sitter. Therefore, I never saw my nurse. My knee was completely numb and I was not able to get out bed. When I had to go to the bathroom I was placed on a pure wick. However, the nurse forgot to turn it on and when I urinated it went all over the bed. Most of the nurses acted like it was an inconvenience whenever I needed help or had a question about continuing my cardiac medication for my irregular heart rhythm. It was also impossible to get the equipment needed for home. The social worker wanted to send me home without a walker after a total knee replacement? I also had to wait for the referral for physical therapy and home health. Nothing was set up prior to my going home. I had to take care of it myself. This hospital has a lot to learn about patient care and the quality they provide. I worked in a hospital for 20 years in Southern California. This is by far the worst service and I am shocked. So many safety issues and disregard for patient care.

Review is for the labor & delivery unit as I did not see many recent and helpful reviews here for…read moreany expecting parents out there. We had a wonder delivery experience here. All the staff right from the checkin all the way to L&D and Mother & Baby (postpartum care) was incredible. Special kudos to nurses Julie H and Jay. They were so attentive and helpful to my wife & our overall needs.

Hospital emergency department visit. Severe abdominal pain because of an infection. Check in…read moreprocess was fairly fast. The intake personnel all seem tired, curt, beaten down by constant stress. No one smiles, none want to talk beyond the required information gathering. Triage into the medical side was somewhat better. The nursing assistants, Emergency department techs were more engaged. I did not see a Registered Nurse. Everyone was efficient, getting the job done with minimal fuss. The doctor saw me after a 15 minute wait. For an emergency department that is record fast time. He was cheerful, competent, helpful and was willing to have a converstion rather than dictate orders. We cooperatively agreed on a care plan. (It helped that I have a Master's degree in Public Health). My total time for the visit was 90 minutes. Got the medications I needed. 36 hours later I am starting to recover, though I still feel kind'a crappy (Pun intended).

I had my monthly medication IV infusion yesterday, April 5, 2026, at the Sutter Downtown Center, in…read morethe Bueller building, and was taken care of by my amazing, competent, compassionate nurse Jim N.!!!Jim is the BEST nurse ever!! He is very skillful in IV insertion. I am a very hard sticker patient since I go monthly for my infusion and needs IV access, and my veins are very difficult to access due to scar tissue, given that I have been getting this treatment for years. And I have been in the hospital many times due to my cerebral aneurysm rupture problems, and surgeries leading to my vein collapse and scar tissue complications. BUT RN Jim N. has always been able to access my veins the first time and easily! I just want to applaud how Jim is an absolutely great asset to Sutter Medical & at the infusion center in downtown Sutter! Jim's Sutter Infusion colleagues are also excellent, competent & compassionate! Jim N .is just unique!!! I highly recommend Sutter Infusion staff & the facility! What a great patient experience I have had there !!!

Maternity care. I'm extremely upset that a botched epidural has caused me so much ongoing pain. 4…read moredays postpartum I was back in the ER waiting 6 hours plus additional time, to get a blood patch. This did not occur with my first kid that I had at Kaiser! The original anesthesiologist was an older woman. She seems frustrated and couldn't get her hands still. She got upset after I told her the needle wasn't placed right. At this point she kept asking where do you feel it and get jamming it in more. This almost caused me to pass out. She was very rude and not helpful. I knew she messed up at that very moment. When she entered the room she didn't have any bedside manner. I expect anesthesiologist who is giving an epidural to be cordial... Now 6 months later after having my baby.. I'm constantly in pain and having severe neck and shoulder pain. I'm just being told to get another blood patch. Staff needs to be better trained. Another woman was in the ER with me for the same reason. So this is definitely a Sutter issue.