Went to the ER on 7/20/26. Was met by security as soon as you enter he had us go to registration…read morewhich was quick. They came and got me right away and took me to a room. The nurse was awesome. Very friendly and professional. I was seen by Shank, Thomas Atherton. Great Doctor. Very thorough and professional. Explained in details what was going on. The Doctor and nurse that was working that emergency room is a great asset to the hospital. There was another patient in the same room that had a male nurse and he was pretty rude to his patient who was an elderly woman that had taken a fall. I'm just glad he wasn't the assigned nurse for me. Overall experience for me was an A rating! Thank you for taking good care of me while I was there.

Dr. Ginger May should have her license taken. I went in for an extremely swollen foot and she told…read moreme my knee was fine!!!!!??? Excuse me. Then my discharge paper work said my blood work came back negative. I called back 3 times and Rena put me on hold for 23 minutes. When I got Daniel, oh boy.... I asked why all the mistakes, she told me she would call the cops if I called again asking more questions. Some people should not work in the medical/care industry. Ps.... Look into the good reviews (I may or may not be a tech nerd who gets paid for such) mostly employees and family associated. Oh but let me guess AI response PLEASE CALL (530) 886-6577 means nothing

My son was born in Sutter so we had our pediatrician since then. Dr. Tice was our second…read morepediatrician after our first one went on maternity leave. We quickly noticed Dr Tice is very patient, compare to our first one, who would stand by the door, while I am , as a new mother, still ask questions. Dr. Tice spent double amount of time with us, compare to our first pediatrician. We switched over when my son was about 1 year old and we have stayed with Dr Tice since then, now my son is 9 years old. She is friendly, patient and professional. I immigrated to this country when I was 29,not a native English speaker, and I felt I have always been treated respectfully.

I brought in our young daughter because of congestion that wasn't going away. I needed a small…read moreamount of amoxicillin to clear it up. It should have been an extremely simple visit. After about a long wait, Dr. Tice-Raskin saw my daughter. I answered her questions adequately for her to finally give me a prescription for amoxicillin. What prompted my negative review is that a couple days later, I got home with my daughter and there were three squad cars from two different police departments, four cops, and two CPS social workers there with papers to take our daughter away. Dr. Tice-Raskin's office had made a report of suspected child abuse about us to CPS. Fortunately for us, the cops were very professional and level headed, and they quickly surmised that the child was not in danger. The social workers wanted to visually inspect my daughter for evidence of abuse. Of course, they saw that there were no signs of abuse, and she was very content, and they did not take our daughter away. But that was mostly due to luck. It hold have been within their legal authority to take our daughter and arrest or shoot me, if I resisted. It was only because the officers were competent and professional that that did not happen. When something like this happens to you, as a parent, you wonder what you could have possibly done wrong to cause someone to do that to you. Of course, you know that they don't do that to every parent that brings in a child with a sniffle. There was something about me that caused her to single us out and report us. Initially, I wondered, because the mother is African American, if she might have been so prejudiced that she reported us because of that. But I doubt that that is the only reason, because we have high income and dress and speak respectably, and I doubt that they could report every black mother that brought in a child with a sniffle. Another thought I had, and I suspect this is the primary reason, is that the sight of a male parent bringing a child in automatically caused her to conclude that I must be a child abuser, since only mothers bring in children to a pediatric appointment. The only other possibility that occurred to me was that I asked her at the end of the appointment if there was anything she would use on a minor burn, because the child had an incredibly small burn from grabbing something hot, which I showed Dr. Tice-Raskin. There was just a little redness. She gave me an ointment she said I could apply, and that was it. I suspect that this was the thing that she described to CPS, because she would have had to mention something to prompt them to try to take away the child. But there is no way that they report every child with "a little redness" to CPS. They obviously see thousands of kids with "redness", and they do not report all of those parents to CPS. There was obviously something about me she didn't like. Bottom line, we have to find a different pediatrics office. If it had gone differently with the officers, or if they didn't like my attitude, or if (God forbid) there had been a tiny bit of redness anywhere on the child, they could have taken our daughter into foster care, and she'd be traumatized for life. As a parent, you always weigh all the factors and try to make the best choices for your child. There is no way a minor sniffle could outweigh the detriment of your child being taken and placed in foster homes. I'd be putting her in great danger, if I took her back there. Something to think about. Parents need to consider this- you need a long term relationship with your pediatrician. You should assume you can trust anyone with your child. If it could happen to me, and I am high income and respectable looking and a totally competent parent, it could happen to you, especially if you had disadvantages such as lower income or socioeconomic level.

I seldom leave narrative reviews. However, I am extremely impressed with Dr Narayanan. Among one of…read morethe best specialist referrals I have ever received. Really like his style - approachable, gracious, thorough, conversational. Felt like he was genuinely interested in me as a person - not just a set of lab values.

From the owner: When you access a Sutter Health network hospital, physician or medical specialist, you'll be…read moretapping into Northern California's premier care network for you and your family. As recognized leaders in cardiac care, women's and children's services, cancer care, orthopedics and advanced patient-safety technology, Sutter Health cares for more than 3 million people annually - sharing best practices, resources and a not-for-profit mission across the region for extraordinary clinical outcomes. With most insurance plans accepted, and many facilities offering same-day appointments, Sutter is your partner in health.

He is the best pediatrician! I saw him when I was a child and now my 2 boys see him, he is very…read morethorough and I feel my boys are in great hands with him being their Dr.

Excellent physician! We've only seen him once, but he was so professional, respectful,…read moreknowledgeable, kind and good with children. Also bonus, easy on the eyes ;)

I had my first baby with Mercy General Hospital, labor and delivery nurses were amazing.read more

Our family had a very frightening experience that showed us the true difference attentive medical…read morecare can make. My grandma first went to the ER at Kaiser Permanente, where her symptoms were dismissed as anxiety. Despite clear concerns and our requests to look deeper, no thorough evaluation was done and she was sent home. Only a few hours later her condition became critical and she had to be taken by ambulance to Mercy San Juan Medical Center. From the moment we arrived, the staff took her seriously. They listened carefully to every detail we shared and performed a full evaluation. The nurses and doctors were patient, understanding, and supportive -- answering all of our questions and making sure we understood everything. Most importantly, they properly diagnosed her with a heart block, something that had been completely missed earlier. She was then transferred to Mercy General Hospital where she received exceptional care. She underwent surgery and had a pacemaker placed. Throughout her stay the staff remained compassionate, communicative, and attentive to both her and our family. We truly believe Mercy's thoroughness and willingness to listen made a life-saving difference. Thank you to the Mercy teams for taking concerns seriously and providing the care every patient deserves.

Review is for the labor & delivery unit as I did not see many recent and helpful reviews here for…read moreany expecting parents out there. We had a wonder delivery experience here. All the staff right from the checkin all the way to L&D and Mother & Baby (postpartum care) was incredible. Special kudos to nurses Julie H and Jay. They were so attentive and helpful to my wife & our overall needs.

Hospital emergency department visit. Severe abdominal pain because of an infection. Check in…read moreprocess was fairly fast. The intake personnel all seem tired, curt, beaten down by constant stress. No one smiles, none want to talk beyond the required information gathering. Triage into the medical side was somewhat better. The nursing assistants, Emergency department techs were more engaged. I did not see a Registered Nurse. Everyone was efficient, getting the job done with minimal fuss. The doctor saw me after a 15 minute wait. For an emergency department that is record fast time. He was cheerful, competent, helpful and was willing to have a converstion rather than dictate orders. We cooperatively agreed on a care plan. (It helped that I have a Master's degree in Public Health). My total time for the visit was 90 minutes. Got the medications I needed. 36 hours later I am starting to recover, though I still feel kind'a crappy (Pun intended).

I had my monthly medication IV infusion yesterday, April 5, 2026, at the Sutter Downtown Center, in…read morethe Bueller building, and was taken care of by my amazing, competent, compassionate nurse Jim N.!!!Jim is the BEST nurse ever!! He is very skillful in IV insertion. I am a very hard sticker patient since I go monthly for my infusion and needs IV access, and my veins are very difficult to access due to scar tissue, given that I have been getting this treatment for years. And I have been in the hospital many times due to my cerebral aneurysm rupture problems, and surgeries leading to my vein collapse and scar tissue complications. BUT RN Jim N. has always been able to access my veins the first time and easily! I just want to applaud how Jim is an absolutely great asset to Sutter Medical & at the infusion center in downtown Sutter! Jim's Sutter Infusion colleagues are also excellent, competent & compassionate! Jim N .is just unique!!! I highly recommend Sutter Infusion staff & the facility! What a great patient experience I have had there !!!

Maternity care. I'm extremely upset that a botched epidural has caused me so much ongoing pain. 4…read moredays postpartum I was back in the ER waiting 6 hours plus additional time, to get a blood patch. This did not occur with my first kid that I had at Kaiser! The original anesthesiologist was an older woman. She seems frustrated and couldn't get her hands still. She got upset after I told her the needle wasn't placed right. At this point she kept asking where do you feel it and get jamming it in more. This almost caused me to pass out. She was very rude and not helpful. I knew she messed up at that very moment. When she entered the room she didn't have any bedside manner. I expect anesthesiologist who is giving an epidural to be cordial... Now 6 months later after having my baby.. I'm constantly in pain and having severe neck and shoulder pain. I'm just being told to get another blood patch. Staff needs to be better trained. Another woman was in the ER with me for the same reason. So this is definitely a Sutter issue.