Needed a new shower fixture and shut off valves. The work was performed by Caleb of Lee's heating…read moreand cooling. They did a quality job in a timely manner. I would certainly hire them again for my plumbing projects.

I had used them for years....my most recent unit that they installed was faulty,resulted in…read more damage to my dining room ceiling.They acknowledged that. They never made any attempt to rectify the damage to my home. I am done and disappointed. This not the way ro treat loyal customers

The gentlemen that runs this company gets all of my kudos. My father in law recently almost died…read morefrom a kidney infection and had triple bypass surgery in the same month so he is in recovery. My AC went out and the temp in the house went up to 95 degrees. Mr. Corbin heard about my dilemma thru a mutual friend and came out to my house at 10 pm to fix the problem. Got the ac running in no time for a great price. If you are looking to support small business support this guy. Customer service is a dying art and he checked every box. I will be using him from now on and I hope you do too.

I had a number of bad experiences with this company over the years they serviced my unit fit about…read more5 years . Atvthe beginning , in 2021 the customer service was great but it rapidly went downhill over the years . Communication is poor , there were disputes over billing and even after the owner agreed that I'm entitled. For a refund it took months to get it and the billing person was extremely rude every time I spoke to her . I think her name is Sharon . Suffice to say that I stopped using the services if this company about a year ago because even their great technician Chris who serviced my unit and he was the only reason i stayed with this company this long , even he couldn't make up for all the issues that I had with this company . There are much better companies around . Go shop for them elsewhere if you want good customer service and good communication.

If I could give ZERO stars, then I would. We have been a customer with Albemarle Heating and Air…read morefor 6 years. Started out as a quality company for us. Now, fast forward to August 2025-worst customer service imaginable! Here's what our experience was on Wednesday, 8/21/25. Our 7-year old AC unit stopped working this evening. At 6:49 pm I called the Albemarle Heating and Air's 24/7 ADVERTISED after hours' service. The operator states, "If you don't receive a call back from the on-duty technician within one hour, then call us back." REALLY???? At 8:00 pm I still have not received a call from on-duty tech. I called the answering service AGAIN. The operator who answered said he had no idea why the on-duty tech had not called. He sent another text message out to have the on-duty technician call me. At this point our house is 80 degrees inside. We are miserable and so is our 7-year old dog. At 10:35 pm I receive a call from the Albemarle Heating and Air "back up" tech. He tells me he is the back up to the official on-call tech. He did at least offer to come help me, BUT HE LIVED ONE HOUR AWAY FROM OUR LOCATION!!! This was when I reached out to the OWNER of another HVAC company--a company we have never used before and we have no service agreement with. The OTHER HVAC COMPANY'S OWNER personally showed up at my doorstep on Thursday morning, 8/21/25, and had my AC running within 5 minutes! That OTHER COMPANY was MONTICELLO AIR. Needless to say, Nick Peregoy, owner of Monticello Air, now has a new customer.

Mark was great - highly responsive, knowledgeable, and super quick to diagnose our sink issue…read more Definitely recommend and will be planning to use him again for a variety of other jobs.

Made time during the busy holiday season and charged reasonable prices. Happy customer.read more

Today Dave's is closed and the temperature outside is about 10. Cold as crap. The furnace in my…read moreson's house was on the blink. I ran by Dave's office. They were closed but Dave walked up to my car. We talked a little about the issues, not dead but making scary sounds, the furnace. He said someone should look but his technician was tied up out beyond Churchville. I could pick up a few tools and have a look. Did I mention snow and ice. He had to dig his way into the basement. He probably froze but got the job done.

Called yesterday, arrived today and took care of our needs. Seem knowledgeable and they are very…read more polite and friendly. Answered all our questions with answers that made since. Our first opportunity to use their service and if we need HVAC service again they will be who we call. Highly recommend.

Couldn't have asked for better customer service from their office staff to field crew. The HVAC…read moreinstallation crew showed up on time, finished within the time frame I was given. Very friendly and professional.