Made the experience of buying a home and applying for a loan very easy and stress free. Highly…read morerecommend

My wife and I started looking for a condo in June of this year and our agent said that they love…read moreworking with Wendy and her team so we went with them. We were first time home buyers and what you don't realize is, if you're applying for a home loan, the representatives at the bank do more calculating, document gathering, processing, and running around than anyone else. Wendy and Kristin were on top of everything. When we didn't understand some parts of our application, Wendy took time out to take a phone call from us to lay out exactly what we were working with and could not have been clearer. Lastly, due to circumstances where I was going to be away for work, my wife and I asked if we could close sooner than expected. Wendy and Kristin were on top of it and got it done. We cannot thank them enough for doing this for us and making the experience as easy as it could be. We would use them again in a flash.

Update two. I apologize as I did miss the message from the owner. I've written back to the owner to…read morethe specificity of the claim and will allow him to respond as he sees fit. This again is a review dedicated to the staff of this establishment and the unprofessional way they conduct themselves as representatives of this business, again as called out in the initial review. Update 1. Branch manager decided to call out a fake review without reaching out. The review is true as stated. Un professional as you can see by his response. The encounter I had was not from an inquiry for a mortgage, but simply visiting the compex. Poor business and serious lack in professionalism. The response here is what I'd expect from a child on the internet. Instead of looking to make right they'd rather infer they are right and would never do wrong.

Steve is a snake and you are his prey. They pushed me and my wife to take an interest rate of 5% to…read morehelp cover closing costs, even though we already had money for closing costs. Why? Because they said in general people only have loans for around 5 years before the upgrade. We trusted Steve, and that was a big mistake. That's no reason to take a higher rate. If someone gives you crap advice and then acts as though they're looking out for your best interests, and the law requires it, then you can be sure they're not looking out for your best interests. So everyone else I know got 4 percent or 4.5 at the most and here I am with a 5% loan from Steve. Thanks for nothing.

Dan is super knowledgeable, responsive and always available to answer questions (even taking…read more a call from me when he was on vacation!). His monitoring of market trends and transparency with rates helped me feel super comfortable with my first home purchase. Ember was great at communicating everything clearly and the team made the whole process easy and seamless!

This wasn't our first mortgage but it was the first time we realize how much of a different a great…read morelender can make. Dan has been very communicative and reliable throughout the process. We went through multiple options while Dan and his team working efficiently to make sure we could secure a loan we are comfortable with. He really made a process that was stressful in hindsight went by smoothly. I'd totally recommend Dan to anyone looking for a mortgage.

Absolutely from now till Mr Baldwin's retirement, I have found the number one person in Washington…read morewho will be handling all of my mortgage needs. Anybody who's planning on getting a mortgage, it's Mr Baldwin. If you need 100% attention on your first loan or anything else dealing with a mortgage, Absolute Mortage is the only place to go. Mr Baldwin has the knowledge and experience in the loan industry. So until Mr Baldwin stops helping people with loans, I will always give Mr Baldwin my highest recommendation. I found Greg very personable, always ready to answer any questions that pop up from time to time. He never made me feel like I was imposing on him, never!! He always takes my questions very serious and gave me the right answer. Always check with him first for your benefit when searching for the right loan. I will be forever grateful for all of Mr Baldwin's help. He is a gentleman and a professional 100 percent of the day. Thank you... Alexander Gallegos...

I'm sad to see all the bad reviews. The Everett branch has drive thru and it is so convenient …read more Becu is also amazing at all their loans, cds, and credit cards they offer ! I feel fortunate to be a customer !

I am extremely disappointed with the service I received from Kaycee, the branch manager, and…read moreFrancisco, the teller. When my niece and I first arrived, we explained that she had received a check from her high school as an award. Because she is 17 and does not have a bank account, she wanted to sign the check over to me so I could cash it for her. The employee who greeted us at the door told us this would be perfectly fine and directed us to wait in line. After waiting approximately 30 minutes, Francisco informed us that he could not process the transaction. He repeatedly left to speak with Kaycee, the branch manager, and after lengthy discussions continued to tell us "no" without providing a clear explanation. When I requested to speak directly with the manager, I was not assisted, and I ultimately had to approach them myself to try to understand the issue. What made this experience even more frustrating is that I have been a customer for over 10 years, with multiple accounts, investments, and loans through this bank. I have never had a late payment and have maintained an excellent relationship with the institution. I also had more than enough funds in my account to cover the amount of the check, meaning there was virtually no financial risk to the bank. Instead of helping us find a reasonable solution, we were met with resistance at every step. I ultimately had to electronically deposit the check and then withdraw the funds myself because they refused to assist us with a transaction that another employee had already told us was acceptable. To make matters worse, my niece was on her way to prom and needed the money for her evening. The delays and lack of communication caused unnecessary stress and nearly made her late for an important event. I understand that banks have policies and procedures, but the lack of consistency, communication, and customer service shown by both Francisco and Kaycee was unacceptable. After more than a decade as a loyal customer, I expected far better treatment and a much more customer-focused approach.

Efficient, fast and clean place. The only thing I don't like about People's bank is that they don't…read moreallow transfers between the accounts .

Competence, efficiency and follow up, these are the traits I found with a Sergio Colon and Peoples…read moreBank mortgage group. Absolutely top notch service, alway kept me in the loop on status and closed early. I highly recommend

I have talked to Crane Financial group twice now and both times have been very impressed by the…read morewonderful service I have received. The office takes the time to go over with you your current mortage/ financial and personal situations to find the best solution for your needs. I really appreciate that they can be honest and say that their services may not be the best option to fit individual needs and help send you to others or let you know your current program is best. A business that cares enough to turn away a client because it would not be in the clients best interest to change loan providers,ect is outstanding. I highly recommend Crane Financial Group and recommend that you take the time to meet with them to see if they may be of value to you. This is one amazingly honest and trustworthy business I am happy to review on Yelp!

I am getting my home loan through Crane Financial. They are the nicest, most wonderful group of…read morepeople I have ever met. It is a real pleasure to talk to them. They are extremely up beat and positive and just all around amazing. Kris has been doing home loans for over 20 years and she is a pro; not like any of the banks you can get a loan through. We almost gave up on buying a house because of all the run around the banks were giving us. We decided to call Kris and talk with her and I'm so glad we did. She has changed our whole outlook on buying a house. I love Crane Financial Group and will recommend them to anyone I know or see who is looking to buy a house. I have worked with both Becky and Kris and they both have been very positive, helpful and patient will the many questions my husband and I have had and I have no doubt they will continue to help with such great attitudes and willingness.

I've used Jennifer twice to buy homes and I would not hesitate to do so again. She's very knowledge…read moreand readily explains complex concepts in simplistic terms to this frazzled first-time home buyer. You can also tell she hustles hard behind the scenes and bends over backwards to help her clients' home buying sail smoothly. One of my purchases was done under a tight deadline and there were extra hoops to jump through. Jennifer's expertise came in handy, as she explored multiple financing options to ensure that I got the best deal possible. I don't believe I would've gotten the same personal and hands-on experience with another loan originator. Jen is also very communicative and around to answer quick questions over email. She also does all of this with good humor and a welcomed calmness. I would recommend Jennifer to my friends and family without hesitation.

I felt very confident in my loan officer, she took the time to make sure we understood everything -…read moreshe took the worry away from us and made sure the process went smoothly. She was efficient and very thorough. We enjoyed working with her.

I was referred to Nicole when we were looking for a new house closer to work. She was very…read moreattentive throughout the whole process and made sure I was aware of any changes or delays in our loan as well as checking up frequently to make sure nothing was amiss. I really appreciated all the effort she put in to make sure that the loan process went smoothly and was one less thing for us to worry about. This really helped with easing a lot of stress in an already fairly stressful scenario. Thanks Nicole!

This review is long overdue but Nicole and Holly are the absolute best to work with! I had a few…read moreitems I needed to take care of before the pre-approval process and with Nicole's guidance and my diligence, I was able to get a boost to my credit, pre-approved, and close on my first home within about 60 days or so. As this was my first home purchase, they walked me through every step of the way and also did a great job of educating me on their process as well. They even showed up for my closing and rolled out the Red Carpet for me!! I felt so lucky and blessed that I was able to connect with these two via a somewhat random home buying course. I can't thank you two enough!!!

Not sure if this guy was having a bad month or what but he completely wasted our time for almost a…read moremonth. He told us the wrong quote to start with because he forgot to include mortgage insurance. No problem, everyone makes mistakes. Then after hours of getting the paperwork together, dropping it off, back and forth communications he tells us oops we can't actually do the loan I've been telling you about for almost a month. These errors were pretty standard stuff that anyone in his position should be very aware of. Mortgage 101 stuff. Either he needs more sleep or should get into another job. Beware of this lender!!!