A-plus facility. Friendly staff dogs are clean, friendly…read morestaff. Employee did pick a few dogs out for us to look at. Needed time to decide and cat building smelled good.

The people taking care of all the animals are so loving and caring. They made the adoption of our…read morebeautiful dog Frank easy for us. They answered all our questions and provided us a folder with a record of all his medical information. It was a surprise when we were getting ready to leave they gave us a bag full of toys and treats. I highly recommend Ruth Steinert's if you're looking to adopt a animal and if you can't adopt please help support them with a donation.

I took my dog to Bernville Veterinary for surgery but he didn't make it. Dr Dvorak she did…read moreeverything in her power to save my little guy . And I'm grateful for all her effort. And the staff there are so nice and supportive.

Dr. Devorak is both knowledgeable and compassionate and the rest of the team are equally amazing…read more I highly recommend Bernville Vet and travel a bit farther than I need to because they've earned my trust. There are vets closer to me, but I wouldn't go anywhere else!

I had been a client of Anthracite Animal Clinic for my dogs, but after my recent experience, I've…read moredecided to transfer all of my pets' care elsewhere. I originally had an appointment scheduled for June 29. When I called to reschedule, I was offered an appointment at 4:10. Unfortunately, there was a misunderstanding, and I believed the appointment was for the very next day. It turned out the appointment was actually for July 30. While I understand miscommunications can happen, I wish the month had been clearly stated during the call. I left work early, picked up my dogs, and brought them to the clinic for what I thought was their appointment, only to find out there was no availability because the veterinarian was fully booked. It was frustrating to have disrupted my workday and put unnecessary stress on my pets for no reason. This wasn't my first disappointing experience. In the past, I've experienced long wait times, difficulty reaching someone by phone, and I was disappointed when my cat, who was in distress, couldn't be seen because he was considered a new patient, even though my dogs were already established patients at the clinic. After leaving, I contacted Ringtown Veterinary Clinic. They answered the phone immediately, scheduled my pets within a couple of days, and made the process simple and stress-free. I have since requested that all of my pets' records be transferred there. I recognize that veterinary clinics can be very busy, and I appreciate the hard work of the staff. However, clear communication, reasonable wait times, and accessible customer service are important to me. Unfortunately, my experiences at Anthracite Animal Clinic no longer meet those expectations, which is why I've chosen to take my pets elsewhere.

You used to be able to get an appointment pretty easily, now anytime you go to make one they never…read morehave an opening. Also new vet couldn't diagnose our dogs pain, so her pain was worse . Took her else where, got exam proper diagnosis and meds and she's doing better. They used to be much better.

Do not go here your pet is just another number to them to make money. They are costly and not…read moreeducated on all care and diagnosis on animals. You will pay for multiple visits for the same condition your animal has with no diagnosis. The veterinarian called me while my dog was being examined and was on google trying to find what exactly his condition was. I regret bringing my dog here for care. Unfortunately after spending thousands over the course of three years I have finally drawn the line in the sand. Also do not take the pet care insurance they offer. They lack to tell you that to cancel you have to do it on your own and call the UK which is $30 a minute to do. I know this information from experience with purchasing this through them.

Staff are friendly and the place is clean but this place is SO EXPENSIVE. $144 to spay my 7lbs cat…read more+ $214 for cost of anesthesia... FOR A SEVEN POUND CAT... total cost for my 10m old cat was $650 . This is for the procedure, anesthesia, 2 vaccines (which were about $60 of the cost) a $12 cone and various other fees they added on. I wasn't given an estimate of this cost before the procedure so when I showed up for the appointment I was very jarred but also desperate to have the procedure done...

As always, Dr. Steve, Carol, Pam, and Rachel were exceptional. I called with concerns for my cat…read moreClarence. And they listened carefully to my concerns and had me come down immediately. Fortunately there was nothing serious. But they did a complete and thorough check up. Spoke to me at length about Clarence and his behavior's and funny stories. Taught me a bit more about cats and showed that they were completely dedicated to Clarence's health and wellbeing. Everything they have done for me and Clarence has been supurb. Just Clarence bears a grudge against me every time I take him to the Vet......

Dr. Steve & his staff are wonderful!One of my dogs needed to be seen for an anal gland issue and…read moreeven though they didn't have any appointments available (as I was a newbie) he got me right in so that my dog would not be in any discomfort! Another thing I would like to note- being it was my dogs very first time being there -Dr. Steve took the extra minutes to sit on the floor with my dog to get him acquainted with the atmosphere & himself!!! Will be a Lifelong fur customer

The best in the buisness, best I found, we been going there for 4 years and my dog Hoagie loves it…read morethere.

Deirdre was an absolute angel! My aunt had a fire in her house and the dogs needed to be placed in…read morea kennel for a month, Deirdre had no problem accepting them and taking the best care of them! They were so happy and even slimmed down! She had short notice but she made it work! I would highly recommend them and be confident that she takes the best care of your furbabies!

I LOVE DR. B!!! Dr. B and the entire staff are incredibly caring, knowledgeable, and absolutely…read moreamazing. I had the best experience possible on Monday. My 11-year-old dog Cooper was very ill. On Sunday, I had him at an emergency vet near Williamsport. They were extremely dismissive and $475 later, I had zero answers. I was able to get a next day appointment with Mountain Shadow without being a prior client. They scheduled me the very next morning. I knew I made the right decision as soon as I walked in the door. Dr. B suggested an ultrasound and minutes later had a diagnosis and treatment plan. I am now a lifetime client and have already recommended Mountain Shadow to several of my friends. Thank you so much Dr. B and staff! I also have to say that it is crazy to me that there are any negative reviews of Mountain Shadow. I read another review that says not to pay attention to the negative reviews, and I echo that sentiment 100%. My dog was not doing well at all, but when Dr. B got on the floor with him to introduce himself, Cooper lit up and was trying to get on his lap. That is the type of love and care that Dr. B puts into his work and all of his patients. Dr. B, I cannot thank you enough.

Everything and everyone is exceptional I'm very lucky to…read morehave them. So close to home