Heather is amazing in every way with scheduling. She messaged Dr. Arun to let her know about my…read morerequest to be seen after an Urgent Care physician recommended it. Veronica administers numbing eyedrops with ease. This is the second time Dr. Veena Arun has saved my eyesight. This physician is truly one of a kind, a true angel and a caring individual who is personable and helpful. Dr. Arun made the time today to see me on very short notice as a follow-up recommendation from Urgent Care to see Ophthalmology. Although Dr. Arun wasn't the on-call physician today, she saw me early. I am so grateful to her. Additionally, she alleviated my pain and suffering that I had after my Urgent Care visit. Dr. Arun patiently explained to me how the process works for my path going forward. She is such an exceptional doctor. I am very glad she accepted me today. Dr. Arun prescribed the correct Rx. Dr. Arun correctly diagnosed my condition. I implicitly trust her with one of the most vital organs - our eyes. What a brilliant ophthalmologist she is - and caring, too. Love this doctor. She helped me understand.

This place is busier and busier. It feels more like Kaiser then sharp. I am always waiting longer…read morethan my appointment time, to see my practitioner. And last minute cancellations and no one is covering them. The ADA parking is out of code with the federal and state mandates. So if that is something you need, plan for extra time to find a reasonable parking spot, bring a driver or use a ride share. Parking is atrocious for anyone needing ADA parking. This used to be the premiere health care, or at least second. And they are consistently slipping from that. The level of customer service at the front desk, the amount of time the doctors actually spend with you, makes me wonder if they have switched to a for profit healthcare system. Not horrible. Better than healthcare say in Alabama. But. There is a lot of room for improvement.

Dr. Robinson is the very best doctor I've ever had and I'm 75! She listens, she asks questions and…read moreshe cares more about me than just my health. I am blessed to have found her. It's a bit of a drive for me to see her but well worth it. Her video calls are just as warm and heartfelt as seeing her in person.

Dr. Robinson is the the best doctor that my daughter and I have ever had the pleasure of knowing…read more My daughter has down syndrome she is 33 years old and she is absolutely amazing with my daughter. My daughter has had many, many, many doctors in the past, but Dr. Robinson really takes her time, and actually goes out of her way to help her patients. You never feel like she's in a rush, she takes her time to listen, she asks questions, she makes you feel that you and your concerns are important and that she really cares. She is the most caring, understanding, kind, professional doctor, I really can't say enough about her. If she ever changes locations I would travel to where ever she goes. Every opportunity I get to fill out the surveys that they send me I fill them out. I really hope that she is recognized for all that she does for her patients. Thank you so very much Dr. Robinson. :)

Dr Salt is compassionate, knowledgeable, willing to think outside of the box, and is the best…read moreallergist I have ever had. I've been treated through the UCSD, Scripps, and Sharp systems as well as the Bay Area and find her to be the best. I had mentioned to a friend I had a good allergist and she said her daughter had a great one but she always looked into good recommendations- turns out her daughter also sees Dr Salt. She is quick to order labs, fill prescriptions, place referrals, etc. Nothing but good things to say.

We just moved here from Ann Arbor, Michigan and was refereed to Dr. Salt by our former allergist in…read moreMichigan and our daughter's current doctor. Our daughter is three and Dr. Salt specializes in pediatrics too which we thought could not be any more perfect!. Dr. Salt and her nurse were awesome when they interacted with our daughter and took a lot of time explaining options and possible problems which could cause he symptoms. We could not ask for a better Allergist for our daughter. I would highly recommend her and her staff!!! http://www.sharp.com/san-diego-doctors/dr-bryn-salt-73072

I had a bit of an accident and needed x-rays. I booked a "Save My Spot" on the UCSD Health Mobile…read moreApp. I arrived and was greeted upon entering. The staff here is great. I was able to be seen by an excellent Nurse Practitioner and Care Team. I was in a lot of pain and they administered meds to immediately relieve the pain. My xrays were done within 10mins and I was able to get results and a care plan before 45mins. This experience is one the best I have for Urgent/Express Care. Thank you so much!!!

Great first experience here. This facility was built when I was living in San Jose, so when I moved…read moreback to the neighborhood I was surprised with so many changes after 8 years in SJ and one of those surprises was this. UCSD Health always delivers quality and my impression at this center in Rancho Bernardo where I want to do lab tests was fast, pleasant, and efficient. Also, didn't realize the campus is so gorgeous with so many eucalyptus trees around.

I received a letter that Dr. Vourlitis could no longer be my doctor (she had been scaling back her…read morehours from full-time to part-time to less and less over the last few years to focus on raising her kiddos) and I could not be more sad about it. Dr. Vourlitis has been the absolute best doctor I have ever had. I'm not sure if she's still practicing for a small group of patients, but if she is and you're able to have her as your doctor, consider yourself lucky!! She was always so attentive during visits and it was always apparent how much she truly cared for me and my health. Now I have the daunting task of finding a new doctor.

Dr. Melissa Vourlitis at Scripps Clinic in Rancho Bernardo is brilliant, honest, real, and…read moreprofessional. Melissa is innovative and thinks beyond the box when trying to diagnose medical concerns. Melissa does whatever it takes to get you the care you need and delivers the information in a way that you can understand.

Five stars is NOT enough for this incredibly intelligent MD aka Dr. Olken. I was extremely…read moreconcerned after finding out my long time Dr. (Who I love and respect) was retiring soon. God had His plan over mine and WOW, I'm truly BLESSED to have been scheduled with Dr. Olken. I will always cherish my previous Dr. but I so grateful for Dr. Olken. He's professional, knowledgeable, brilliantttttt, patient, listens, kind and straight up, honest! I would highly recommend him to anyone who wants REAL health care that TRULY cares about you. It's hard to find! Thank you Kaiser for having this gem on your team. We love Dr. Olken. One more thing, a huge bonus, his nurse, Bethhhhh is so sweet and supportive. Perfect team!

I have been with Dr. Olken for over 10yrs and he is the best Dr. ever! He takes the time to listen…read moreand discuss any health concerns you may have. He comes up with a game plan to address your issue: the best part is that he really and truly cares! He is pleasant and patient and has a fantastic friendly staff to assist him. Don't hesitate, if you are looking for someone to really hear you see him!

Wonderful Dr.and lovely gentlemanread more

Been my primary care physician for close to 10 years now. Very knowledgeable, caring, attentive,…read moreand a true professional. He works hard and treat each patient as if he is the only patient.

Caring about 'whole" person including genetics and pyscho/spiritual make up…read more too busy but that's bc he is good. has been feature in Vanity Fair and Good Housekeeping and voted many times as being a favorite SD doctor. FYi:http://www.sandiegomagazine.com/San-Diego-Magazine/October-2014/Top-Docs-2014-The-Doctors/ PS: he also carries toe nail clippers in his pockets to help old people who have a hard time bending down to cut their own toe nails. :-) He has been know to call in therapist and/or priest/pastors to help patients die if it is important to his patients (he doesn't do this on his own....only after listening to his patients).

Michelle T Novales DO and the Kaiser team are the best. She listened to every concern that I had…read moreand addressed all the issues that same day. By that evening every Michelle and the Kaiser team provided the following services to me. Four blood testes completed with results by 11:54 PM, two exrays of me knees, dermatologist referal, shingles shot completed, physical therapist referal, foot orthotics recommended and exam completed. They did more in 6 hours than Blue Shield did in two years and blue shield still hasnt completed what i needed. I would recommend her to all. She is a Blessing.

This was the best and easiest trip I've had with a doctor. Dr. Novales was amazing! Quick and to…read morethe point! I recommend her 100%! Thank you for getting me on the right track!

Please do yourself a favor and stay away from this urgent care. I became sick very suddenly and…read morewent in to get evaluated for a possible UTI, but all Aysha Khan did was check my vitals and repeatedly tell me to go to the ER. I explained that those vitals have been my baseline and could easily be compared to my previous visits, but she insisted she could not evaluate me further. No testing, no assessment, nothing helpful -- just hours wasted. I'm definitely disputing this visit.

While the facility and staff were kind, I spent most of my 3 hour visit sitting in a patient room…read moreby myself with no communication or updates from the staff. They simply forgot about me or shoved me to the bottom of the priority list. I had to leave the room and seek out staff just to push for the next steps of seeing the PA or an Xray tech. The xray tech saw me 2 minutes after asking, so I wonder what they were doing while I sat there for 40 minutes alone. Each staff member did their job well when actually caring for me, but the wait time between every step was atrocious. Will never visit here again. It took my entire Sunday morning just to be spoken to for a cumulative 15 minutes.