I am not the original owner, but purchased a house that has a 3 and 2 year old solar system(s)…read moreinstalled by MSS. Don't have or won't give an "Owner's Manual", don't/won't give warranty details, inconsistent responses and incorrect technical responses, and gets "annoyed" by the multiple emails you send because they don't actually answer the questions in your email. Getting the solar switched to my accounts went pretty smoothly as well as initial conversations and questions. I am an engineer, so I like to understand how things work. In my defense I asked for an "owner's manual" that may explain the specific installation - which would have saved a ton of the conversation. I also asked why the two apps (Enphase vs Solark) shows over a 30% difference in production, which the sales person shared generic explanation several items such as line loss and conversion loss, etc. but nothing specific. The solar panels are on my roof and the "line" is like 20 feet to my basement and its not conversion lost because the Ephase app reports in AC and goes into the AC side of Solark. Most solar people I know are very in tune with their electrical production numbers, so I would think this level of discrepancy would be clearly understood. It was things like this that made me not really trust MSS. Then the leaks started happening. Leaks for 2 years in 2 different rooms, every time there was a melt. At first I thought maybe it was ice dams, but it even occurred in the winter when there was no ice build up yet. I asked if there was any warranty or what it was, but never got an answer..instead I got like 6 emails and quotes for a water leak test. Again - MSS - I only experienced leaks in the winter. Not during rain...so not sure what a water leak test would achieve. All I asked of MSS was what was their warranty (if any, since I am the 2nd owner), as I did not want to void any warranty. All I got in response was another suggestion for a $450 water test for leaks (once the weather was warm enough) - however, the leaks only happen during the winter melt and not during the summer rain. I ended up paying thousands to a different contractor to look into my leaks and even had them remove the ceiling of my room with the leaks. Ironically, the contractor happens to do work with MSS. They opened the ceiling up and found what they told me was obvious evidence that the Solar panels were causing problems. So I reached out to MSS and explained to them the "findings" and let them know that I had paid to open my ceiling up and asking if they would like to send a supervisor over to take a look. The response was really weird: No response for like 3 days, then I get an email or text saying that an appointment for a leak test has been scheduled. Again..it doesn't leak when it rains, only in the cold. then a few days later I get an email from some middle management guy. He didn't show any empathy nor did he even discuss my offer to come take a look. Instead - apparently he is a keyboard warrior and is able to do a thorough analysis and came to the conclusion that the leaking was due to pre-existing conditions because the unsecured wood blocking and rusty bolts were not "MSS standard operating procedures". This guy is the first trades person I have ever met who prefers to assess from a computer instead in person. He than questioned why I insist that MSS did an improper installation since my house rafters were 24" on center. I pointed out to him, that my rafters are actually 16" on center, and had he come and take a look, it would be pretty obvious. Also, the set diagrams that MSS drew up, shows over 17 Flashfoot2 installed not on the rafters. Again, he responded that those diagrams are merely suggestions and incorrect - which is interesting and I might have to check with my local building permit office. He stated that this will be the end of communications unless I want to pay for them to investigate...again I'm flying blind since they won't send me what the warranty is. And so I responded with a thank you and asked if I can at least get the warranty information if any...to find out I have been blocked. Finally got an email saying my warranty for installation is only 3 years and expired. I presented evidence that the contractor I paid for (who by the way actually works with MSS...lol) told me. I'm clearly not in a money grab, being that I've already paid thousands to investigate the leaks myself...because frankly even having a civil conversation with MSS is a chore. I just always like to give a company a chance to do the right thing.

Want to provide positive feedback to the installers of my new solar system by Kevin V, Devon R,…read moreSeth B, Tait B, Tony G, Evan Y, Christian S and Karl H. Arrived on time and efficiently installed the system despite some unexpected technical issues.

I cannot say enough kind words about Jeremy McTaggart. He not only gives extremely fair pricing but…read morehe is there for you when you need him! We had him install solar power in our off grid property in Tawas. We have continued to hire him for additional work in Tawas and even for work at our house downstate in Bloomfield Hills. In our Bloomfield house he figured out an EMF hotspot that no one else could fix, and even found additional errors along the way that he corrected that were serious fire hazards from previous installers. He is brilliant and knows everything about electricity and solar, old-school electricians couldn't do what we were asking and Jeremy was the one that delivered, he can figure out anything! It's not often you run into such a genuinely sincere and fantastic human being such as Jeremy. He is definitely our go to guy for anything electric as long as he is in business!

Jeremy goes above and beyond what's asked of him. Fixed previous contractors mistakes and got our…read moresystem working properly. I have had a lot of bad results until we found him. Don't waste time with other companies he is all you need!

Truly appreciated working with David from Stellar Solar through our project! Not only was he…read morewilling to work with our tricky family schedule, he iterated through our designs with me several times. As with any large project, unexpected hurdles come up -- and Stellar Solar was with us every step of the way through installation and turning our system on. We're incredibly excited to be using clean energy, and saving money on our monthly bills!

From the owner: Up to 35% off solar + battery storage with our Energy Service Agreement - from Michigan's most…read moreexperienced solar installer, since 1998!

Mac Robinson was very respectful, patient, and easy to understand the information from. He spent a…read morelot of time explaining things to me. I had him come out and it went successful.

Posting here in case anyone is looking for information: it looks like North Coast Solar was…read moreacquired by Michigan Solar Solutions. The business line will redirect to this entity. To get a human being on the phone, hit option #1 (service for an existing solution) to get onboarded with the new team. Services and communication when they were active were great. There was no communication of the changing of hands, however.

So to be honest I have wanted to go solar for a long minute. With me only being 32years old and…read moretaking care of three kids and my wife on just my income I thought I was not able to do this. When I have spoke to Jimmy and for him to come out and explain how much I would save and how much I could reduce the mean energy company from getting my money was worth the effort. To have him look at what the other companies were trying to sell me and being honest on what i should get this made tons of sense. I just can't wait to have them install my new panels and start to take control of my energy cost. I'm looking forward to see what the future holds. I would highly recommend them any day of the week. I will update once everything is done. So second update. The panels were installed on September 30th and it looks great. Jimmy texted me to let me know what time I should expect the installers to show up. He even informed me that he would show up him self a little bit latter in the day to check on everything. They started around 9am in the morning. They introduced themselves to me and let me know what they were going to do and what to expect. As the day progressed they kept me informed and also were awesome to show me what they were doing and asking if I had questions on anything. My kids were watching them through the windows and everyone was so cool that they waved and smiled at my kids. Jimmy even showed up talked to me and what was really cool was to see that the owner had brought everyone lunch. They finished up around 5ish and picked up all of there stuff and made my place look like it was when they left. By far this was a awesome experience with the owner and the crew. To see everyone happy and enjoying there work that they do is amazing. Thank you guys for everything you have done for my family. I will highly recommend you to everyone I know.

They installed a whole home generator. Very pleased. Installation was quick and follow-up was very…read moreprofessional. Would recommend.

5-Star Review for Oak Electric…read more I can't say enough good things about Oak Electric! From start to finish, they've been dependable, professional, and impressively fast. They handled the installation of my furnace, A/C, and generator. Every single step was smooth, efficient, and stress-free plus competitively priced! What really sets Oak Electric apart is the people. I genuinely love working with my Oak team and I say "my" because they truly feel like an extension of my family. Whether I'm calling with a question or scheduling service, I'm always met with kindness, honesty, and a sense that I'm genuinely being taken care of. They NEVER dismiss my concern or questions. They show up when they say they will, do the job right the first time, and take the time to explain everything clearly. Plus they follow-up. I never feel like just another customer. They treat me with respect and care, every single time. If you're looking for a company you can rely on for quality work and a personal touch, Oak Electric is it. I wouldn't trust my home comfort and backup power to anyone else!

Let me start with the positive. Installation by the Detroit-based team was neat, well-done &…read morecompleted in a professional manner, which I previously posted on social media sites. However, after spending $52,804 for the installation of 43 Solar Panels in 2023 & $16,430 for three Storage Batteries in 2024, or a total of $69,304, we have not seen a beneficial decrease in our electrical expense. Our electrical expense for the first six months ending June 30, 2022 and June 30, 2025 was $1,968 & $1,242, respectively, or approximately $3,936 & $2,484 on annualized basis, which is a reduction of only $1,452. On a straight line basis, it's going to take 47 years to justify the expense of our solar system. We've been accused of using more electricity (not true; in fact, we use less electricity, since we are more energy conscious). Strawberry Solar and their product partner Enphase were responsive at first, making adjustments here and there. Now, jStrawberry Solar has gone radio-silent. Every time we reach out to Strawberry Solar, the response is "I'll look into it over the weekend" or "everything has been a bit hectic lately; I have you on my list and I'll dig into it soon". I spent my entire professional career selling banking services. You service your existing customers first. You be the judge. Don't waste your money.

This Detroit based crew was professional, informative and efficient. They took time to proactively…read moreeducate us during our research period and explained comparative quotes with ease. In writing, the kept us informed and completed all necessary net metering paperwork and permits. They stayed true to their timetable and pricing estimate. In conjunction with the local electrician, installation was seamless and beautiful when compared to other homes I've seen. I'm pleased!

My fiancee and I decided to go solar because I was tired of paying high Consumers bills with my…read moremeager salary. I had heard of this company, their customer service, and their product. Basically everything was positive so after doing my research and reading reviews I contacted Danielle. Folks, no money out of pocket up front and they pay for everything to get you installed, up and running. I mean your permits and everything. Did I mention the 30% tax incentive? My electric bill through Consumers is usually $70 a month. My solar payment is $72 when I add that incentive to my balance (without adding it, the payment would be around $20 more). So you are bill swapping AND paying for your panels with the same payment. And no, a portion doesn't go to electric and a portion to panels. It's all one!!! Now, I ask you, HOW CAN YOU AFFORD TO NOT get solar to save you money but you will also help our environment. Help me to help our world be a better place with the BEST COMPANY for solar!!! Any extra power that you produce and cannot hold in reserves gets sent back to Consumers and you get credits for it. I'm not sure yet if they buy it back from you or if it offsets your gas bill. However I can't wait to find out!!! You WON'T REGRET YOUR DECISION, I promise you that. Thanks for your time, Debra Butler Bath, Michigan

From the owner: We provide the best prices on Solar in Michigan with a 100% customer satisfaction rating. We use…read moreonly the best equipment and stand behind our installs.