Amazing service ! Kyle was very professional from the start. Towed our car and we were from…read moreOut of town so didn't know places to go. He fixed our car for a very fair price and was very honest ! Would recommend them 100% !!!

I LOVE DTR! Everyone is sooo nice, repairs are quick and reasonably priced. I will always trust DTR…read morewith my car!

Great attention to detail, hassle-free, fast turnaround. Worked on our Ford F350 Service Body…read more Great customer service.

only open 8-12 on saturday. good luck getting that information from them tho. I called to say im…read moregetting my car, they say come on in. get here and theyre closed and says come back monday so now charging me two extra days of storage. scammers and crooks. can't believe this is who bergenfield pd chooses to work with. man on phone is completely apathetic and the reviews are full of people complaining about their drivers' dangerous behavior on the road.

Five Star Towing provided extremely poor service. Technician J050 - Enrique V was dismissive,…read moreunhelpful, and openly stated he was "having a bad day." He refused to work with me on payment options, dropped off the car, and immediately drove off. Unprofessional experience from start to finish.

5 Star Auto Service lost my car key and refused to compensate…read more On February 18, 2025 [this was actually 2024], a tow truck driver from 5 Star Auto Service (a contractor for AAA) came to provide service for my car. He asked for my car keys, which I immediately gave him. He used my keys to start my car, and after getting out, asked me to show him my insurance, ownership documents, and registration, as well as my driver's license. I provided the title and license, but I couldn't show proof of insurance. After carefully examining my documents, he told me that he couldn't assist me without proof of insurance. So the service was canceled. He returned my driver's license and title, but failed to return my car keys. The next day, I tried to find another towing company to take my car to be sold. While preparing all the documents and items for selling my car, I realized that one of my keys was missing. I searched my entire house but couldn't find it. I suddenly realized that the driver hadn't returned my keys to me. I immediately called him, and he said he didn't remember returning the key to me. I asked him if he could look for it, but he said he was working out of the office and couldn't go back to check. I told him that if he didn't find it now, it would be pointless even if he found it later because I was about to sell the car. He said there was nothing he could do. So I immediately contacted AAA to report the issue. AAA said they would get back to me, but I never received a response. Later, I followed up with AAA again and informed them that the dealer quoted me $500 plus tax for a new key. However, I still received no response. In May, I contacted AAA again. After verifying what happened, AAA told me to contact 5 Star Auto Service directly for compensation. However, 5 Star Auto Service shamelessly claimed that they never provided any service to me and, since three months had already passed, they wouldn't provide any compensation because I couldn't provide proof. In fact, I contacted the driver the day after I lost my keys and also contacted AAA, but they kept delaying and trying to brush me off. I really did lose $533! I tried to contact the driver to request compensation. Three months ago, he admitted that he didn't remember returning my car keys to me. Now he won't even answer my calls. This company is really shameless.​​​​​​​​​​​​​​​​

DISGUSTING AND UNPROFESSIONAL BUSINESS…read more After retrieving my car from this shop, I asked one of the employees about putting my license plate on my car--the exact reason I had just been pulled over. Before I could even fully ask for help, he responded with, "Too bad for you." I made it clear this was not a joke. There is nothing funny about being pulled over, and I was simply trying to resolve the issue responsibly. He tried to brush it off by saying he was "teasing," but that does not excuse the behavior. When a customer comes to you in need of assistance, mocking them instead of offering help is absolutely unacceptable. Teasing someone about a traffic stop before they've even asked their question is not only unprofessional--it's downright disgusting!!!!!!!

Scott really came through for me when I needed a replacement bumper. Despite being sent several…read moredefective parts he did a really excellent job! Thank you again, Scott for everything!

Guys drive their tow trucks like they're race cars they also will throw stuff at your car they…read morelitter. Hey maybe the company does good work but they hire animals to work for them. I'll be leaving a review on every platform. Saw this in Totowa 5/4/26 around 245 pm took pic of the truck too with the plate

I hit streat of unlucky, first my car had to go back to dealer for the second time in a few weeks…read morefor some warranty work and today the loaner I got simply broke down after a stop at local postal office for no apperant good reason, simply wont start nor shift. Called Benz roadside assistance and they dispached Criger's service to tow the car back to the dealer. Jimmy was the one who showed up, he is professional and I like his sense of humor to make a pretty bad day less dreadful. Thanks Jimmy. Wish you all the best!

Excellent service, highly recommended. No waiting time, very friendly and reliable . Convenient…read more location.

Great experience…read more First time here but won't be my last. Service was quick and the staff were friendly Will come here each time for service

I blew out my cooling system while sitting in traffic on the bridge and was able to limp here…read more These guys were able to fit me in and get me back on the road. It was 100 degrees on a busy Saturday, they were professional and knew how to get my LR3 back on the road without stranding me for two days for the OEM parts. Thank you!

I had their Nj state inspection service. They are open everyday and when I called them on Sunday…read morefor the information, they communicated me with all the information I needed. The process is fair and fast service. Open, honest, fast, and clear customer service. They saved a lot of time and hassle for me. I appreciate that!

Ive had the pleasure of using King's a few times recently. I was reccomended by two different…read morefriends and was not let down. The speed, professionalism, and how affordable this body shop is--is what i think are key here. Both situations (some body work and a crack in my windshield) left me very happy and pleased with the outcome and i would come back. The only thing that I think might need some improvements are the communication and organization here. You can get an estimate on the spot, but i had an issue with an appointment--i showed up and was not called by someone at the body shop that i would need to reschedule because my part wasnt in. Then when i did reschedule, the person thought i said a much earlier time than what i needed. The place is busy and from what i saw on both occasions, its very hectic and usually one person answering the phone.

This body shop is by far the best body shop to go to. Don and his team will get the job done with…read morethe best results.