Technicians Mike and Aaron came over today and replaced our exterior keypad on our (older) Craftsmann Garage Door Opener and lubricated the opener mechanism. Quick work, excellent job and a fair price. Also would like to mention that Ava in the office was very courteous and helped set up the appointment. Highly recommend this company. Good experience. read more

Fast response, knowledgeable and thorough technician! Had one small item from last service call that needed follow up - they returned and completed the same day! read more

I scheduled a service call for my garage door opener today between noon and 4:00 PM. DJ from the office confirmed the appointment which I appreciated. A few minutes later, the technician, Tyler, called and left a voicemail saying that he'd be coming in a few minutes. Tyler was polite, pleasant, gave helpful information about servicing my garage door in general, and provided tips to extend its use. Overall, Tyler went above and beyond in customer service and all for a reasonable price! I definitely recommend Santa Barbara Overhead Doors! read more

Look no further than these people. They know their business. I cannot say enough good about them. Eva and DJ helped me through the entire process. Meticulous. The installers were thorough and changed a few things that I hadn't even thought of. If I could give 20 stars, I would.. if you are looking for new garage doors, save yourself the trouble and just go straight here! read more

They offer wonderful services, they are honest and kind, don't hesitate to call them.

Daniel Guyette helped fix my gate after an another company did a very bad job installing leaving us with a brand new gate not working & looking like a toddler installed it. Greg the owner at SB overhead was extremely helpful right away knowing what needed to be done to fix the situation without incurring too much costs. Daniel Guyette who works for Greg was the technician that came to the house and was honest with a great attitude. Daniel went above and beyond to help fix our gate to look even better than before. He also was extremely honest and did not oversold us on anything utilizing some same parts we had in place. I would highly recommend Santa Barbara Overhead Doors & even more Daniel Guyette. We cannot say enough good things about Daniel & his knowledge of garage doors & gates. His work was excellent! read more

Daniel Guyette has helped me immensely with gate and garage door problems. He is very knowledgeable, assesses the problem quickly, and repairs it in a short time or on the spot. He's really been terrific, I highly recommend him. read more

Called to get my garage door inspected and tuned up. Ryan came out and was courteous and gave a 20 minute heads up call. The work was professional and Ryan dialed my garage door in. I will be having them maintain my door once a year from now on. Thanks SB Overhead and Ryan! read more

Jacob came by to troubleshoot an issue for my 80+ year old mom. I must say he displayed professionalism, provided valuable information, and demonstrated in-depth knowledge of all possible solutions for our problem. I particularly appreciated his patience in explaining things to my mom. I will definitely use and recommend SB Overhead, especially Jacob at SB Overhead, in the future read more

SBOD came out and helped determine what was best for our old garage door. They gave an honest assessment and came out and installed a new opener. From the gentleman doing the initial quote. To Eva in the SB office to Tom and Jacob who did the installation, service and communication was excellent. Tom and Jacob in particular were a pleasure to work with. Highly recommended for value and quality. read more

We have used Santa Barbara Overhead door since we bought our Santa Barbara home 6 years ago. They have always done great work and have a wonderful group of people who work there. One in particular is 5 star service tech Daniel Guyette. No problem he can't handle and does it with a smile. The reason we will keep using SB overhead door. read more

I came home at 3 pm on Friday and called SB Overhead Door to come by and fix my garage door, but they didn't have the manpower to come by and work on my garage door. They told me they couldn't come til Monday, 3 days later, sorry but that wouldn't work for me. Was not a happy camper! But I found another company to help me! Diana B. read more

We frequently have issues with our gates and Danny and his team are excellent to work with. They are very professional, hardworking, polite, nice and are very good about showing me what is wrong, what needs to be done and what needs to be done to fix it. They have also been very patient in walking me through the steps to reset the gates, how to open the manual locks etc. I couldn't ask for a better group of techs to work with! I also want to mention Enzo, who works in the office scheduling, ordering parts and always very responsive and polite when I call or email for updates or issues. I highly recommend Santa Barbara Overhead Door!! read more

When a spring broke on my garage door, I had that terrible feeling that I was locked in my home. I called Santa Barbara & Ventura County Overhead Door. They responded very quickly and sent Jacob out to assist. He quickly identified the problem, gave me a quote, and proceeded to replace the spring. I was very impressed with Jacob. He communicated quite well and replaced the spring in a very efficient manner. He was personable and friendly. He worked hard & did not waste any time. In addition, he performed free preventive maintenance which included inspection, lubrication, tightening bolts, etc. Furthermore, he replaced the chains on both of my door openers with belts. The doors now seem to operate in a smoother fashion. Furthermore, Santa Barbara & Ventura County Overhead Door honored the warranty that I purchased when the garage doors were initially installed in 2005. All in all, I am very satisfied with this company & will continue to do business with them. I recommend them wholeheartedly. read more

The spring on our overhead door snapped. I called Santa Barbara Overhead Door and they sent out their emergency technician, Evan Willis. He arrived in a very timely fashion, and completed the repair work in a very timely and professional manner. I recommend him and the Company without reservation. read more

Our garage door broke 1 hour ago and 2 repairmen from Overhead door are here already! That's amazing service.

Needed open/close drivers for my gate. Checked with all locally available suppliers. Santa Barbara Overhead Door beat them all in price as well as punctuality in providing and explaining their quote. Especially the explaining part, in which all the others failed. They installed on time and works perfect . Greg Bailey is an excellent agent for this company. I recommend then without any hesitation. read more

Absolutely amazing service!!!!! A+ From the person answering the phone to the extremely competent technician everyone was great to deal with. Easy to make an appointment, showed up right on time and did a great job what else could I ask for. Money well spent, I would have them back in a heartbeat. read more

Today we had our gorgeous new wooden garage doors installed by Ryan and Derek. These are not your average garage doors, and required quite a bit of technical work, as it is recommend you use a heavy duties opener, and not your standard opener. This requires much more work. The guys were both professional, and polite, and worked from 8 a.m. to 6:30 p.m, until they were finished, and everything was working properly. Not only were Ryan and Derek great, the doors are gorgeous!! read more

The garage door sprig snapped, and our cars were trapped inside the garage-we called Overhead Door, and were scheduled at their earliest available time approximately 36 hours later-Mike showed up in less than half that time, was very efficient and professional in making the repairs-very pleased with the response, competency and quality of work-highly recommend. Arnie S. read more

Had a garage door opener replaced. The technician, Cap did a great job. He is a very professional technician. I would recommend the company. This is the second time we've used them and are very satisfied. read more

Had Greg (who does the gate work for Santa Barbara Overhead) fix our gate and install a replacement for our faulty underground safety loop which had been malfunctioning. Very knowledgeable, prompt and competitively priced. Gate and safety mechanism work perfectly. Highly recommend. read more

Our garage door got stuck and we were unable to open it. We called two other services first ... one said they would come in 3 days, the other tomorrow ... but we needed access to our garage today. We then called SB Overhead Door and Ryan showed up about an hour later ... two hours earlier than expected. He was professional, pleasant, and explained everything to us so we understood the problem and the solution. Best of all, he repaired the mechanism within the hour allotted for the basic service and our garage door now works better than ever. I would give SB Overhead Door and Ryan my highest recommendation. Thank you for being so responsive and professional, Ryan! read more

I needed some custom work to install a garage door in an adobe garage built in 1941. The old door was an inferior one piece that didn't close properly, and the opening was a non-standard size. Santa Barbara Overhead Door reframed the existing opening and installed a beautiful door that fits perfectly; they also installed a new very quiet opener with battery backup. This is by far the best looking and best operating door I've ever owned, and I've owned several homes over the years. The customer service is first rate, the staff are very friendly and professional. If you need a garage door, look no further than Santa Barbara Overhead Door! read more

I actually found an honest salesman in Lance K. Not only did he pass up a sale by telling me the truth, he took the time to make sure that the existing door opener was working at it's optimum. That is customer service at it's best. I highly recommend S.B. Overhead Door. Anne V. read more

Great professional service! As a small business owner, we were looking for a very specific door for our commercial space. We had collected quotes and had a few companies come by and we were very impressed with the attention to detail that was provided by Santa Barbara Overhead Door. It was a custom build and they really took the time to understand our needs. After the door was produced, they scheduled the installation and the service continued to be excellent. They sent a few reminders of the installation beforehand and the crew that came out were very helpful and professional (Thank you, Danny and Derek!). Everything was above and beyond the call of duty and we are very happy with our new door. Definitely recommend this business. read more

Our experience parallels that of Elizabeth R., only worse. We were told it would take 1-2 days to install 3 garage doors. The company rescheduled twice before finally starting over two weeks after the initial start date. Suddenly 2 consecutive days were not scheduled for our job, and each "next available" day was days, or even a week or more later. Mind you a day starts about 10 am and can end as early as 2 pm. We learned we were not going to have the experienced installer promised and it showed. A strut on one door was installed in the wrong place, and no one from the installer to the manager said a word- instead we were sent a bill for an incomplete job. After a rather contentious conversation with the manager, I contacted the owner. She reacted appropriately and sent an experienced technician out to correct the problems - it took him almost six hours to complete. As he was leaving- six weeks after installation began- he said he was told to ask for immediate final payment. While discussing that previously undisclosed request, I happened to punch one door opener on the wall- it didn't work! I got an email the next day demanding to know when I would be delivering a check. I mailed it and hope to never have to deal with this company again. In retrospect, there were warning signs. A couple of years ago it took months to get an opener ordered from this company, and I had to call them to check status rather than them calling me. I hope they are able to work through their issues, as we always want to support family owned local companies, but it seems this may not be a isolated occurrence. read more

Derrick came to replace the broken springs in our garage on a Saturday morning. The garage would not open or close, and our cars were stuck inside the garage and we couldn't get out! He came soon after we called, was very professional, courteous, exolaining everything as he went along. He had a lot of energy and we appreciated his diligence and hard work! Thank you, Derrick, you did a great job! read more

Our front gate seemed haunted. Out of the blue it would start opening & closing on its own randomly. I was finally referred to Santa Barbara & Ventura County Overhead Door and they came out within about 2 hours. Daniel G took great care in figuring out our issue(s) and solved the problem. Turns out it was one of the sensors. He gave me options and came up with a reasonable fix. I am delighted! Thanks so much!! read more

Tara in the office & Brandon on site. They were rockstars. If you can request Brandon for your install, do it. I got a four hour window where they might come, he called me early and gave me a heads up on his other jobs and he was there with in the first half hour of the window. We bought a new motor unit and he replaced everything from the 1989 chain drive and switched it over to a belt drive, put in all new wiring, put a new keypad, put in the sensors, and helped me set it up and get my car and phone working to open the door, and then greased the thing up and explained it very succinctly & simply. Somehow he got it all done in about an hour and a half. It works great, the price was affordable and I wish we had done the sooner! read more

I used Santa Barbara Overhead door to install a gate at my home a couple years ago, and was very pleased with the service at that time. Now 2 years later, the gate is acting up. I have been working with them since the end of December (it is now the beginning of February), and have had truly the worst service ever. Original technician diagnosed a new circuit board was needed. A couple weeks go by, and I had received no call back or status. I called them and find out the new board had not been ordered, was needing the Owners approval, and he was out on a maternity leave. I had to wait for the owner to return to work. He called me when he got back, and we decided to send a 2nd technician out to make sure what the problem was. Next guy comes out 2 weeks ago, and diagnoses a different problem, and needs to order a different part. 2 weeks goes by, and no call back and no status. I was forced to make the call out to them yet again. They now tell me they have lost a key staff member, and are now unable to accurately diagnose the problem or repair it. They tell me to call another company! Incredible lack of customer service, and a disappointment that they will not stand by the work they originally did. I highly recommend you stay away from this company - very poor service and follow through. read more

We had SB Overhead repair an older "tilt up" door. The mechanic did the job with great attention to detail. The repair involved replacing the broken springs with new ones. He cleaned and lubed all moving parts. Technically the repair was complete, we had new springs but the effort needed for opening and closing was uneven. The mechanic found the mounting frame from the installation was misaligned - even I had noticed for years the door hung quite unevenly. So the mechanic spent an extra 40 minutes fine tuning the tension on all the moving parts to compensate as best as possible and give us the most balanced performance. read more

Great experience! Original phone call was answered in person, they were able to come out the next morning to fix my garage door, they called ahead when on their way and arrived during the window they'd promised. They fixed the door quickly and did some extra tuneup all for a fair price. I'm always expecting these kind of repairs to be a big hassle getting someone to come out, and some kind of snag, but they were very easy to work with. Much appreciated! read more

Mr. King knows his stuff. Great people and great service. It can't get much better.

My wife and I were interested in replacing our old garage door for something more modern and safe, since we just had our first child. Worked with Lance at SB Overhead who has been honest, knowledgeable and easy to work with. The team is willing to work with you in getting the right product at the right price rather than sell you the most expensive products with unneeded extras. read more

Two enthusiastic thumbs up for Santa Barbara Overhead Door! They took care of my unique situation and treated me with professionalism and courtesy. I recommend them highly and I will gladly do business with them again. read more

Danny did a great job repairing our Door King gate. Both he and his co-worker were very polite, informative and showed us how to utilize the updated keypad they installed. Even replaced our lost keys for the units access box. These guys are great and professional. read more

Scott did a great job servicing our old one-piece garage door. The hardware had gotten really loud and made clattering noises when we opened and closed it with the opener. When he was done lubricating the door and adjusting it, the noise was dramatically reduced and the motion was smooth--a huge improvement. Scott was also very polite and patient about answering my questions. read more

On time - efficient, fixed problem and made adjustments to make better. Highly recommend.

Had Brandon repair my garage door,very efficient and helpful to teaching me about how to take care of it.