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    Santa Claus House

    4.2 (165 reviews)
    ModerateChristmas Trees
    Closed 10:00 am - 6:00 pm
    Updated over 3 months ago

    Santa Claus House Photos

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    Santa!
    Jessie Z.

    I kind of feel like this is more a commercial store than a North Pole destination. Coming when its snowy, I expected a North Pole experience- elf workshop, santa, reindeer, lights, etc. Maybe November is not a good time. Inside is basically a store that sells christmas ornament/decor, I wouldn't say wholesale prices either. It has a few trees but its not heavily decorated like if you go to one of those nicer garden stores. Kind of like craft store vs cozy vibes. They do sell letters and nice person certificates that say the same thing, but kind of looks produced. I think i had high expectations given the drive out, but you find it really is just a normal city named the North Pole. I suspect it comes more alive in December. Probably good for kids. The only great highlight is the santa inside is so authentic, I literally thought he was a doll and the photos with santa are free. He is a nice man.

    Lorna K.

    A great place for the family! Santa Claus House has everything you want for the holidays! Ornaments, hot chocolate mix, stockings, decorative items, apparel, fudge, Alaskan gifts, and much more! You can even visit Santa's reindeer visit the North Pole (Alaska that is). This place is known for their letters from Santa. You can have Santa send a special letter to your children and grandchildren! You can even order these online. During my initial check-in, I gave this place four stars, but decided they deserved five stars instead. Service by their staff is excellent. Admission to pet and feed the reindeer is $6.00 for children, and $8.00 for adults and they will give you more than one scoop of food if you ask them. You even get to hear about the timeline of when they shed their antlers.

    Santa..no for real.  He legally changed his name to Santa. He was kind and soft spoken
    tina a.

    Walking in the door and immediately seeing Santa made my day. It is everything I've always imagined the real Santa would be and more. There are no pillow in his suit. The beard is real. The eyes are twinkly blue, and the costume. He wears is very expensive. He was soft spoken and kind. I also FaceTimed my neice and nephews so they could meet and talk to Santa. It was a great moment. After seeing him and wandering the store listening to Xmas music filled my cup with joy. This an amazing place to visit even if you are just window shopping. It's bright, busy, and has so many different things to look at. I will definitely be back the next time. I'm in the north pole.

    Fudge
    Nina Z.

    When in the North Pole, of course we had to stop by the Santa Claus house. I thought it was just a gift shop, but they also have a sweets shops, a meet Santa corner, and a North Pole postal station where you can send letters. The sweet shop sells an assortment of sweets including ice cream, customized sodas, fudge, and chocolates. I opted for the coco nutcracker signature soda (coconut, black cherry, coke) with a scoop of vanilla ice cream and a piece of their moose drool fudge (caramel, white chocolate, marshmallows). My blood sugar was not happy. Don't forget to stop by the Antler Academy next door to see the reindeer!

    Marie S.

    A fun place to spend an hour to and an hour and a half at. They have cute gifts, fudge, ice cream, and even got to spend some time with the reindeer outside. Unfortunately, Santa is off during the week during the winter, so I couldn't get an early start on telling him what I wanted for Christmas. 2025 #16

    Indoor decor
    Arcelia G.

    What did you do today??! Hmm, I just woke up and decided to go to the North Pole. North Pole, Alaska that is. This cute little town is near Fairbanks and for sure the Santa Claus House is a must stop location. If you take a drive around the town you will see the Candy Cane Street lights and the rest of the decor. They really went all out with the theme and what's not to love about that! If you have kids, are a kid-at-heart, and love the Christmas holiday season this is the place for you. Technically speaking, everyday is the holiday season at the Santa Claus House. You can buy souvenirs, holiday themed decor to decorate your house and Christmas tree, toys, books, etc. There is a sweet shop indoors where you can buy chocolate treats and ice cream. I had a coffee ice cream in a waffle cone and it was really creamy. The flavor was not overwhelming but good. Adequately priced. You can purchase postcards and stamps for both domestic and international postage and send cards to loved ones. The cool thing is that you can postmark them with the North Pole, AK stamp. They also have Santa letters that could purchased and be sent to loved ones, also domestically and internationally. They have letters translated in different languages. If you want to purchase the letters and have them delivered during December they can do that. They also have Santa Letters for different occasions such as "mid-year" check in or for birthdays, or for adults, that could be sent at any time. Staff was friendly and helpful. Since we didn't come during peak holiday season or during the summer, Santa was walking around and sitting in his chair with no line to take pictures with him. I was lucky and was able to take a lot of pictures at different angles. Picture opportunities are free. There is sooo much to see here, so give yourself some time since when you first walk into his house, it can be overwhelming. Lots of parking, clean bathrooms. Lots of picture opportunities both indoors and outdoors. We didn't get to see or feed the reindeers that are outside, so check the times to also have the chance to do this activity.

    Val S.

    Christmas 365 days a year. Who can go wrong. They have so many different Christmas decorations, ornaments, clothing, food, and you can even take pictures with Santa Claus. They also have a section where you can buy drinks and some delicious fudge. I got a cherry flavored Italian soda. You can spend more than hour there.

    Exterior.
    Amber G.

    The only thing missing was Santa. We spent hours at the Santa Claus house! There was so much to see and so many unique items to find. One of our favorite things was writing a few postcards to send to our family in different parts of the state. There's a cute stamp you can use that lets them know it was sent from the North Pole. From magnets to ornaments and home goods, there's something for everyone here. My husband and I had a blast picking out little gifts for our family members. Like every tourist spot, there were items that were overpriced, but we were able to find a few treasures. The service wasn't great, unfortunately. No one greeted us the whole time we were walking around and when we went to check out, the young lady at the cash register seemed bothered that we were there. I actually purchased a few official Santa letters and requested they be sent right away...we never received them. I was asked to fill out a form and have no idea what happened to it once I gave it back to the cashier. What a bummer! My nieces would've loved it. Can't have it all, I guess... I was a little sad Santa and Mrs. Claus weren't there when we stopped in. It would've been fun to snag a few photos. The reindeer were cute to see and happily munching away. We were lucky enough to visit on a snowy day; plus, everything in town is Christmas-themed. Even the street lights are shaped like candy canes and it added to the magic. We enjoyed ourselves overall. Definitely worth adding it to your list if you're in the area.

    Angela J.

    So I brought my 10 ur old daughter here and lemme say this place is kinda awesome. We make it a tradition every year to get a new ornament and this is the place to do it. They literally have everything!!!!!! It's a bit overwhelming almost. lol but I'm a good way. The name is kind of deceiving because I thought this was an attraction more than a shop. It's basically a very large store filled with all the Xmas decorations and ornaments you can think of. Now if you go on certain days they do have the reindeer you can feed but the day we went you could only look. We did get to take pictures with Santa tho. If you have little ones you can actually send a letter from Santa to them which I think is kinda cool. It's definitely a must see kind of place.

    Rachel M.

    Really cool experience. Make sure you wander to the left of the building!!!! There is a North Pole, reindeer, and world's largest Santa. Pricing is a steep. Bought a shirt and got home to realize that its printing is off center.

    Patricia G.

    While already planning a trip to Fairbanks, I found out about the Santa Claus House, which solidified my big highlight for the trip! Stopped by around noon and the place did not disappoint. From the second you pull into the parking lot, you know things are about to get magical and festive! There is so much to look at in the store: from knick knacks to toys to merch/clothing to your run-of-the-mill souvenirs. Also, make sure to try their delicious fudge! Their birthday cake fudge was amazing!! Pro-tip: get a hot chocolate to enjoy as you are walking around and shopping. It was hands down the best hot chocolate my friends and I had in Alaska... and dare I say, the best hot chocolate I've ever had?! It was perfectly creamy, chocolatey and just the right amount of sweetness. The real treat was being able to meet the man himself, Santa! Santa was such a photo and video pro, and truly made the visit a memorable one! His interactions with all of the guests/customers were top notch. Highly recommend a stop at the Santa Claus House if visiting Fairbanks!

    Vish E.

    June 2024 - Finally the kids got to meet Santa & his beautiful home, the elves were chugging away catching up on the holiday letter requests from 2023 :) The home is pretty and huge ! :) We made sure the kids got on the good Santa list :p

    Outdoors, main entrance
    Alejandra F.

    We went bc we had extra time and it was the best time of our lives, we enjoyed the experience so much, just to be in the north pole makes you feel like a kid and been inside Santa's house was extra! They actually have a Santa clause in there and he is very lovely. Also they have little places to gran a bite which I loved, the whole entire store is very cute you can't skip to visit it.

    Outside mural

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    3 months ago

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    Photo of Rohan D.
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    3 months ago

    Tacky gift store full of Christmas themed Christmas /North Pole products. Staff was friendly but goods were high priced.

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    1 year ago

    Always fun to wander through. We bought some fudge. Very rich! LOL! A lot of fun stuff to look through.

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    8 months ago

    I was beyond impressed with all 8 ornaments Priscilla customized for us. She is absolutely amazing.

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    Ask the Community - Santa Claus House

    A lot of the pictures look like a gift shop, is this an over glorified gift shop? Or is there more to this than people are posting, also does it cost anything to go in?

    Kinda. There's a drink spot inside and a Santa picture area (not sure if year-round but was there in late October). He was walking around the store getting his own drink. It's free to go inside. It's a cute little area. Feels like a must hit place… Read more

    Is it dog friendly?

    Sorry, due to children's allergies pets are not allowed on set, only certified service animals and they are required to maintain a certain distance.

    View All 3 Questions

    Review Highlights - Santa Claus House

    . You can even train to be an Elf and spend time with the reindeer at their training complex next door

    Mentioned in 47 reviews

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    Santa Claus House - christmastrees - Updated June 2026

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