Ambercare used to be a high quality hospice, but is now slow to respond to medical orders, actually…read moreshowing up to do a home health assessment after our son was put on hospice. The nurse arrived without notice as the hospice nurse from another company was leaving. They were unresponsive to calls and pleas for timely care. Their physical therapist called after our son had died. I am very sad that this organization was acquired by a publicly traded company. Our experience was so negative that it still upsets me 2 years later.

Above and beyond the duties of regular hospice care providers Ambercare actually cares I give them…read more100 stars

I have found that this business has some of the most attentive, knowledgeable and compasonate…read morecaregivers. And I am grateful. The office personnel are understanding and willing to make changes to accommodate their clients, especially the elderly and disabled.

I am a very experienced male caregiver who recently applied to work for Home Instead in Santa Fe. I…read morewas greeted enthusiastically by the recruitment person and met with some staff members who even offered me a slightly higher hourly pay. The following day I prepared for my second interview but was given the cold shoulder and told that I had been rejected but without any explanation. I found this behavior unprofessional and insulting especially from a so-called caregiving agency.

They seemed to be ok at first, but now I've been calling for two days, with six calls, and I only…read moreget an answering service. They say they will call back, but they don't. For a nursing service, this is highly irresponsible. People's lives could be at stake. GOOD GRIEF!!!! It's not just the last two days, either. Other times, they say they are sending someone out, and no one shows up. I've had individual nurses who have been great - I think that it's the office. ,

My experience with Santa Fe Compassus was not what I had imagined for my dying Mother. She wasn't…read moregiven comfort meds for three days upon her hospital release, which caused her a lot of suffering and when I called the nurse on night duty he had no solutions for her coughing episode, except to complain that I should be upset she hadn't received meds straight from the hospital. We saw 3 different nurses until we were finally told who would be her regular nurse. She was kind, knowledgeable and attentive, but when my mother became agitated at night and was trying to get out of bed over and over, was a huge fall risk, we asked for stronger anti-anxiety meds, and we did not receive more meds or an increase in dosage until after my mother fell getting out of bed at 1:30am, 4 nights before she died and broke her foot. When my mother died and I reported it, the nurse on call, had his wife nearby and I heard her blurt out a judgmental opinion about why we had waited to report her death (HIPPA violation?!) We were told we would have a team to help- a CNA twice a week, only saw her once in 2.5 weeks; a social worker to help with POA and other legal situations - spoke to one from ABQ on the phone because the one in SF had quit. It had been over a week into the hospice experience by then, and my Mother was no longer competent to sign any paperwork. We saw the Chaplin once, and she never followed up with us again. The hospital bed broke over and over and was replaced once, with the guy at DragonFly being a jerk, telling me we had broken it and arguing with my daughter on the phone about it. After it was all over, I got a call from the bereavement person who said she'd be sending a card, which has never come. Overall very disappointed with this group. It was clear they are short staffed and those doing the work are either new, burned out or not interested in the human connection of their work. I would not recommend them to anyone I care about.

In 2011. when Dad needed assisted care, I found Beehive Homes in Albuquerque, a small facility of…read moreabout 15 residents. The place was great, except that it was 65 miles away and every time I had to take Dad to a doctor's appointment it was an all day event for me. During his stay here, the owner of the facility told me about a veteran's benefit I might get for Dad. He then told me he could pay for a lawyer (!) to file the case with VA. Dad got the VA pension because of Michael and Beehive Homes. It took a while to get the pension, even with the lawyer doing most of the work. During that time, I ran out of funds and moved Dad to Pacifica Rosemont. What a mistake! This was an enormous facility that you could get lost in, even without dementia. The staff were sparse but well meaning, but it was a bad deal all around. When Dad's VA pension started coming in, I moved him to the Santa Fe Beehive Homes which was way more expensive than the "big box" facility but you know, you get what you pay for. Again, the people at Beehive Homes went out of their way to help me get Dad's long term care insurance payments. Manager Kelly Hanlin, filled out a plethora of paperwork and faxes and phone calls to help me. I cannot recommend this place enough. These people are caring, honest, and go out of their way to do the right thing. In my book, that's perfection.

My father has been at beehive for two years. I can't recommend them highly enough. The staff is…read moreconsistent and caring and they treat their guests with respect. Excellent end of life care. It is a well run operation. I wish they had an enclosed outside area but I hear that is coming. Wonderful staff. My parents have both been in other facilities in Santa Fe and Taos and beehive is the best. It is small and family like with private rooms with private bathrooms. Director is very accommodating.

WOW. Jillian the chaplain has been wonderful and we're not heavily religious. But the rest of the…read morecare Judy's and Judith's and others seem to be way to comfortable with DEATH. My father was sent home on hospice and this company has reduced his care, support and supplies religiously. We cannot get his meds ever. The pharmacist apologizes for the hospice never sending in prescriptions. The nurses are uncomfortable changing his feeding tube. The care my father has received has caused me more stress than I can explain. DONT USE THIS COMPANY IF YOU NEED HELP!.Medications be ready to wait in line at your local pharmacy for hours to be told the medications were never ordered. I called to ask why they were reducing his care again they said they were standing by there nurse. Well I'm standing by my father who needs end of life care. That means I will need to switch hospice care. This can't get any more stressful.

From the owner: Bringing Heart To End Of Life Care…read more Del Corazon Hospice, LLC is a proud member of the Better Business Bureau that provides Hospice Care, Assisted Living & Elder Care Services. Hospice isn't a place, it's a philosophy of care. Hospice care is comfort care so that patients may live their last days as pain-free and comfortable as possible. The hospice philosophy of care is focused on managing symptoms so that a person's last days may be spent with dignity and quality as they are surrounded by their loved ones. At the heart of Del Corazon Hospice is the belief that it is the patient and not the disease that deserves attention, and so the focus of our care is to ease suffering through managing pain and minimizing disease-related symptoms. Comfort care enhances the quality of life allowing one to enjoy each day to the fullest. And hospice care is delivered to patients in their home, in a long term care facility, a retirement community, or in an assisted living environment. Call now for assistance.

My 93 year old dad moved into the assisted living wing at the Legacy in January. He had a beautiful…read moreapartment overlooking the mountains on the second floor. Unfortunately, he declined quickly and passed this month. He loved interacting with the staff at Legacy who treated him with dignity and compassion and honored his sense of humor. In the last week of his life, their care and concern for my dad's comfort was extraordinary. Because of his medical needs, we supplemented his care with caregivers from eagis during day. However, during the last week of his life, the Legacy staff checked in on him every 30 minutes during the night. The staff also asked my brother and I if we needed anything.

Legacy has left us with such a bad taste. Continuous turn over in staff which there is no…read moreconsistent routine if the staff is in constant learners mode. Food was not good. relationships between staff was not good. From an outside perspective the Legacy needs a whole new head staff. Dangerous to keep people waiting for assistance, the one good thing the legacy is good at is looking good. They are performative with events but day to day running is negligent. Save your money this is not the place for your loved one.

Dealing with a loved one's passing is crushing ! Hospice is comforting. My mother has been…read morereceiving the best hospice care from Anvoi for over eight months. Not once have we felt the care was anything but superb. The stress relief provided by Anvoi makes the process a bit more tolerable. We have only praise for the Anvoi staff for their professional dedication, training, caring, and empathy not only for the patient but for the family care givers as well. Their compassion and understanding is evident in each visit. The dedicated nursing assistant, nurse, social worker,and chaplin constantly offer words of encouragement, offer progress analysis with each three times a week bath, carry on a conversation with the patient, get an occasional laugh from her, ordering her medications, provide supplies even before we may need them. The service goes well beyond our expectations. Our nursing assistant assigned to our mother 0 far exceeds what we expected. She is exceptional. Our nurse is outstanding. When the end comes we will kneel on bended knee and thank Almighty God for the care they have given to my mother. Margarita Boule May, 2025

From the owner: Anvoi Health in Santa Fe, NM specializes in offering hospice care, demonstrating unwavering…read morecommitment to providing essential support to patients and their families during challenging times. With our 24-hour on-call services, our team of physicians, nurses, and caregivers recognizes the unpredictable nature of end-of-life care, ensuring prompt assistance whenever needed. By prioritizing individualized care, we tailor our approach to address each patient's distinct needs and preferences, thereby enhancing their comfort and overall quality of life.