About 10 years ago, Gayle purchased a bunch of stuff from the Nambe that was located just off…read moreCanyon Road. That branch has closed, and Gayle managed to find this one close to the Plaza. She saw so much that she liked that she had to leave to think about it. We returned on our last day, and a lot of Christmas-related items will soon be shipped to our home in Genoa Nevada. She got some great deals and came away very happy. And I was with her every step of the way.

This is a review for Nambé Customer Service, which of course is part of Nambé Off The Historic…read morePlaza. Wifey had purchased a beautiful stainless steel kettle, the Boon model, in January 2022. Well lo and behold, the La Cornue stove, with its intense Frenchie flame, literally melted the lid handle a few months later. We lived with it for a while, but it was a bit wonky to use, since the handle had melted in a "tilted shape" and the lid was awkward. In November, wifey sent a photo to Nambé Customer Service, inquiring if the lid could be replaced. Guess what - they replaced the entire kettle! Shoutout to Vicki who took care of it immediately, and within 4 days, we had a new beautiful Boon kettle on our stove again. Yay and thank you Nambé!

Will return. One of…read morekind, lovely old woods furniture store: doors, tables, etc. from Mexico. A father and his son are working in the large store. Daddy Marco is very pleasant and helpful, who said they do custom built.

The store is big and beautiful. It's got some really interesting pieces in there. I ended up buying…read morereally unique candleholders. The woman who was helping me may not be appropriate for customer service because I think she has either dementia or is on the spectrum so it makes a challenging to talk to her and work with her. Besides that it is a great store to go and visit and support.

The team is incredibly kind and thoughtful. They stayed open late on a holiday just to let us in to…read morepurchase a few onyx lamps and even gave us a discount. 10/10 service and a fantastic selection of art in all shapes and sizes

My wife and I had been looking all over for a southwestern style sofa for our family room. We were…read morevisiting Santa Fe and heard of Xanadu. Saw the perfect sofa in the window. Ordered one and all choices for style and fabric done on-line. Alan worked with us and we got just what we wanted. Excellent look and construction. Fits with our southwestern themed room. Thank you Alan and Xanadu Santa Fe

Honest family business that puts time and effort into finding the perfect fit for your home. They…read morehave a collection of unique pieces you can't find anywhere else, and they're clearly invested in ensuring long term satisfaction beyond the transaction. Worth it alone to just walk in and see what's new!

Friendly helpful staff, amazing selection of rugs, antiques and furniture. The ability to create…read morecustom furniture with their textiles and doors leads to endless possibilities!

I have done business with Rugman of Santa Fe for more than a decade. They have cleaned old Navajo…read morerugs for me and restored a Navajo rug I thought was a total loss due to moths. I just bought a new rug from them that was made in Afghanistan. It is incredibly beautiful and price-wise on par with Ernesto Rugs, a popular online store. I much prefer to support a local business and Rugman makes it easy.

My folks recently had a rug cleaned here due to their dogs having left their mark on it. It came…read moreout very nice, and they were extremely satisfied with the end result. It doesn't have any residual stains at all on it at all, and looks brand new. I don't know when they dropped it off so I don't know how long it took but I was surprised when they gave her the bill as it was more than reasonable in my estimation. The owner was very nice and help us carry it back out to the car. Inside they have a huge selection of rugs for sale.

I just had the nastiest customer service experience with this store I think I've ever had…read more I saw online that they sell Fermob bistro tables and chairs which a client of mine is looking for. I was reviewing the online listing, trying to gather pertinent info to share with the client - ie cost, colors, availability, shipping time in transit so they could make an informed decision. The shipping time wasn't listed online but I saw they had a customer service chat function. I sent my question on shipping time and waited a minute for someone to connect. They sent "?????" and "are you there?" right when they connected. Weird. I wrote back hello and they said they needed to know what color to answer. I shared the potential color. They said it was in stock, goes out within week of the order, and ships fedex. I asked how long it would be expected to take in transit. (This was my question initially). They said they don't make any promises. I said is there an estimation... 2 weeks, 5 months, roughly what should we plan for? They then wrote "why would you say that when I just said one week?" But as you recall, I was told after ordering, they ship out within one week. They never said the timing in transit. Then they disconnected. I was dumbfounded! Needless to say I absolutely will not recommend my client orders from Bon Marche. Hope this customer service person has the day they deserve.

Defective items and threatening customer service. This vendor shipped me a defective table, and…read morewhen I sent evidence was told "send us pictures so we can file a claim on your behalf, otherwise we cannot proceed." This does not follow US trade law, where regardless of a claim or not they are responsible for non-defective items. When I reminded them of their responsibility and graciously laid out options, including sending back for a normal return, they called me at SEVEN PM at night to threaten me and my family like thugs. I cannot get over the disgusting behavior of such thugs, this store is like a criminal enterprise. They may just get defective merchandise from Bon Marche and try to pawn it off onto customers who do not know better. Avoid this vendor at all costs - they don't even provide a price advantage vs. the Fermob website, or even Pottery Barn. I tried to support a small business - however an attempted scam and criminal behavior is what I was rewarded with. I may have to file a restraining order against their bizarre and undignified customer service representative, Jean Phillipe. Don't waste time, just buy from Fermob directly.

A beautiful store to walk through and imagine how beautiful your home could be. Though I could not…read moreafford many of the home furnishings here (or space in my suitcase!), I enjoyed perusing the shop, especially the amazing crystals. I wish I could've taken some home with me, like the quarter moon pink amethyst on an iron stand! The giant crystal slab by the front door (also possibly pink amethyst) was astounding. We were visiting Santa Fe from San Diego. When I first walked in with my family in tow after spending some time at the local farmers market, I felt a bit intimidated and expected the people working there to be snobby or ignore me, but this was not the case at all. I went to the back room where they had some pricey jewelry in locked cases, and there were some other shoppers in there was well; an employee (or possible co-owner?) let the customers know she could open the cases should anyone want to take a closer look. I was offered a small cup of hot chai tea while I shopped that was so incredibly delicious, I had to buy a box to take home with me. My family sat on some of the plush chairs while I walked around and took some photos. At the front counter there was a bowl of one-word affirmation cards, and I asked the gentleman who worked there, who ended up being the owner, how this works. He said to take three cards out of the bowl to set my intention and then return them to the bowl so others could share in this delightful practice. The man was beautiful inside and out, and I think the woman who was there (also beautiful) may have been the co-owner. The man offered my 10-year-old son to select three cards, and the woman offered my son a cup of cold water to drink. She also complimented my outfit. They were so gracious and kind! I noticed another customer choosing furniture and other furnishings for her home and I asked her a few questions and we chatted for a moment. How lucky is she to be able to shop this store to decorate her second home! I am considering calling the store to see if that crystal I had my eye on is still available to purchase and ship. I felt that even though these were gorgeous, high-end pieces, they were not overpriced. If you are looking to add some spirituality and beauty to your home, go to this store. You will be treated with respect and come away with something special.

This place is stunning and smells like you want to curl up with a book and a drink and chill out…read more They have one of a kind home accessories. And a jewelry store inside the store!! My husband has great taste and pointed to a piece, which I tired on and had to have. It was a hair long, and they are shortening it. Was served delish chai tea. They sell it there and I bought two boxes. The scent of the store is sold in a candle and I had to have that too. The people make the store. I didn't feel like they were ever selling me. Just nice folks. I am excited to come back. They were nice and interesting, people I would want to kn

I dealt with Lyn Fox Pottery recently and had the pleasure of dealing with Randy Brokeshoulder…read more Randy was extremely knowledgeable, especially in regards to the carvers. He made the whole experience really enjoyable to shop at LFFPP. I would recommend stopping in and just have a chat with Randy and soak up his considerable understanding of Pueblo culture. And while you are there, check out Randy's work, it's exceptional.

Lyn A Fox Fine Pueblo Gallery not only has a wonderful collection of old and contemporary pottery…read moreof the 19 New Mexico Native American pueblos, they also offer for sale hand-carved katsina dolls. We purchased a katsina by artist Randy Brokeshoulder that was of exceptional quality and very reasonably priced. Lyn Fox is very knowledgeable and is happy to share information on the artists and arts of the southwest. This is a great place to start in Santa Fe if you are curious about native pottery and crafts.