Needed significant work done on my teeth. Very polite, professional, and efficient. Oh yeah, and…read morepainless. My kind of experience.

You know...I hate dentist visits, but this place just made the experience pleasant. The entire…read morestaff made me feel comfortable the entire way and out the door. Painless! Thanks!!!

Best dentist office I've been to in a long time. I'd first like to say that I really appreciate…read moretheir online appointment system. If you fill out the form online they will actually schedule an appointment for you without ever needing to call, which was convenient for me at that time. You walk in, it's clean, you're greeted and they have an area for kids to play in. Adriana, my dental assistant, helped get all my X-rays and kept me aware of what the next step was. It's never fun sitting around in an office wondering if the dentist is coming or not, so her keeping me updated is a great perk. The process was very smooth. They have a good system down from beginning to end. They even have the office accountant (I believe) come in and walk me through pricing and what would be due at end of service before my cleaning. My hygienist Karla was knowledgeable and thorough in my cleaning. I was comfortable and it helped to have the numbing rinse too lol. That's always fun. She did a great job, even gave me a coupon code for an electric toothbrush. Overall great experience and I have booked my next appointment. And they actually handle all dental care for my mom, brother and littler sister too so definitely recommend for families. *Fun Fact: they have TVs in the ceiling!! So when you lay back you can still watch. Nice touch, never seen before.

I haven't lived in Houston in over a year and a half and they suddenly are wanting almost $300 for…read morean apparent appointment that I received no notification for, they literally have a system to remind patients of upcoming appointments and they evidently decided to not send out notifications to me about it (so I could cancel it since I don't live here anymore) and are instead just expecting me to pay almost $300 for a missed appointment, this company is a joke.

I will never return to this place. They will exaggerate the needed treatment in order to pad the…read morebill. Also they added things like new electric toothbrushes and hope you won't notice. Zero stars would be appropriate

Rather than showing empathy for a patient who was clearly in significant pain and simply calling to…read morefollow up because the prescribed antibiotics were not working, the front office staff became defensive and confrontational. On multiple occasions, the prescription was sent to the wrong pharmacy, yet responsibility was repeatedly shifted back to the patient instead of acknowledging and correcting the mistake. This experience was extremely disappointing and, unfortunately, has caused the patient to lose confidence in the dentist. Patients seek care because they are vulnerable and in need of help. As the first point of contact and the face of the practice, the front office should treat every patient with professionalism, compassion, and a genuine willingness to resolve concerns. A little empathy and accountability can make all the difference in a patient's experience.

Have been going to this dentist for about a year or so and love that its a local, smaller family…read moreowned business. Facility is updated, nice, clean and equipment is modern. The dentist, her hygienists, front desk staff and techs are all really nice and very professional. I feel confident Im getting the best care and they dont push unnecessary things on you either.

An awesome place , I have been here since I was little. Same staff family and even the next…read moregeneration is a DDS. They has payment plans for everyone. The even have self pay for those with no insurance. Staff is very friendly and they show it.

Experienced, reliable and an honest dentist! Would definitely recommend…read more Went in as an emergency since I had pain in my upper right molar and I figured it'd be a root canal. However, Mr. Mayfield was quick to judge what exactly the issue was. Detailed in his explanations and very concerned for his patients, he did a thorough examination and fixed the pain in a jiffy. Thank you so much!

I adore going to this office!! Normally my experience with dentists (other than my beloved dentist…read morethat I left in Los Angeles when I moved here!) have been all about finding something immediately wrong in my mouth. Like, oh hey, you have 3 teeth we need to watch that will probably need a filling soon. Not so with my previous dentist and not so with Dr. Mayfield and staff! I've been going here now for 5 years and it's always such a pleasure! No major dental work (well, as of yet!) and the staff is beyond courteous and I love chatting them all up when I visit. Wonderful bed-side demeanor and they make you feel right at home. Totally recommend them!

Dr. Chaconas and his staff are amazing! My kids don't complain when they have to go to the…read moredentist. The hygienists make my kids feel safe and relaxed. We've used Dr. Chaconas for years and will continue to for years to come. He's a family man and the whole office treats us like family. Super easy going and friendly! Highly recommend!

I had been looking for a dentist for a while and my friend started working here as a hygienist and…read morerecommended I come in to see Dr. Chaconas. The office is cozy, but very clean. The front desk staff is very friendly & the hygienists are great! I HATE going to the dentist, it's always been a very stressful experience for me when I've had to go. I explained my concerns to Dr. Chaconas & his staff and they were more than happy to help accommodate me and make me as comfortable as possible! Dr. Chaconas is incredibly prompt as well. My appointments never run late & he never seems to be overbooked! And he works quick! I've had to get 2 fillings & they both took WAY less time than I was expecting, which is perfectly fine with me! My recovery was quick & painless, and I haven't had any issues with either tooth!

Always able to get a convenient appointment for my schedule. Very professional. Upfront about costs.read more

I could not have been more blessed then to find South Star Dental…read more Everyone I met was friendly, helpful and professional. It has to be an absolute emergency if I go to the dentist because I am scared to death. I did not feel ANY pain beginning with several shots to having two upper teeth pulled. I have never had such a compassionate Doctor who listened to everything I said including that it is very difficult to numb my mouth. He gave me extra shots and I felt absolutely nothing. I received my partial today, which fit perfectly. He spent time on everything I needed to do to take care of them. I recommend South Star Dental to family, friends and to anyone reading this review. A side note, I called on a Saturday because my teeth were hurting and they got me right in. Thank you Dr. Mankotia and to your staff. Lisa Applegarth

they steal your money and michelle at front desk is rude and will give out your personal informationread more

I have used Dr. Butler (Dr. Boyles' daughter) for several years. Their entire office does an…read moreexcellent job and are incredibly fair (they don't recommend that you get unnecessary services and always are considerate of your time). They have incredibly fair billing. I do not have dental insurance and their non-insurance billing rates are always fair and affordable. I am about to take my daughter here for orthodontic services and look forward to her being able to use this office as well.

They seemed nice at first, I had pain in my lower left jaw, was told that Periodontal cleaning…read morewould take care of it, it did not and I did not want the periodontal cleaning I told them up front, only did it on their advice to relieve pain they charged my insurance at the highest amount. Second visit more $$$ was told I had a heavy bite and they ground down my bridge, it did not fix my issue, 3rd visit more $$$ I was referred to a specialist who found the issue was I needed a root canal and it did not take long to figure it out, and they did not take the time to see if that dentist took my insurance so more money out of my pocket. Either the Texas City Family dentist is rushing through patients and recommending the Periodontal cleaning to keep their people busy and no one there can read an x-ray, either way I was in pain for over 4 months and they billed my insurance for the first visit which I paid for because they were going to charge my insurance more than $400 and it was going to be a special of $75 or $80 they still charged my insurance even after I paid the fees. I have lost all confidence and trust in this dentist office; they play Christian music but does not seem to fit the pattern of how they operate. So be careful to find out how much up front for cash and insurance get a second opinion because I am not sure they are paying attention. My best to everyone I hope this saves someone the frustration I went through.

After I moved to Galveston, I discovered I needed a dentist. I first tried one here on the island…read moreand liked him, but he was so busy he couldn't do the work for three months. I needed something done sooner than that. I asked a local resident I met at the pool and she said, "Go off island. Check out Texas City Family Dentistry; so I did. Let me be up front with you: I don't have dental insurance and I'm scared s---less about dentists. I haven't been for many years because of past experiences and I wouldn't have gone now if I didn't have an issue. I have a real fear of dentist, but, I put on my "Big girl Pants" and off I went. After my first visit to TCFD, I am SO GLAD I DID! These people are AWESOME! Dr. Patterson is so friendly and thorough; and Jessica, the hygienist, is gentle! They took a million x-rays (including using some little pencil type one inside my mouth - never saw that before). We worked up a care plan - I need one filling and deep cleaning. I will get this starting next week in two sessions. The prices were the same as the one on island - no surprise there - but using Care Credit, I can pay over 12 months no interest, so that's perfect. What I did like was instead of paying for my whole mouth to be planed, the hygienist goes through measuring each tooth at the gum line and only planes the ones that need it so I saved some money on one quadrant because it did not need it. Very good for the budget! Also Dr. Patterson took a more conservative approach to the tooth that the other dentist said needed a crown. We are going to try a filling first and only put a crown on if we have to. So I like that. All in all I was very satisfied with the initial consultation. Jessica, the hygienist, could see I was very nervous, so she put some numbing rinse in my mouth. OMG - this is miracle stuff! I hardly felt her digging away at my gums at all during the measuring and partial cleaning. When I come back for deep cleaning, she says this will help me not feel the needles so she can dig deeper. In addition to the extra numbing rinse, there is a tv on the ceiling. They give you a remote and earphones to help distract you - I watched a session of Good Bones! Between the swishy stuff and the tv, I was as relaxed as I've ever been at the dentist. I'll write more when I come back for the drilling and the deep cleaning. AFTER 1ST TREATMENT: I was really nervous about going today to get my work done. I got the swishy stuff right away; but, unfortunately, Dr. Patterson came in right after the swishing so it didn't have as much time to "work." However, I didn't feel the numbing needles at all except for the two to the roof of my mouth. But I was told they're not pleasant no matter what. After I got through that, he let me sit for awhile to numb up. I was excited about getting the TV going to distract me; but, unfortunately, the headphones wouldn't connect with the tv so I had no sound. I can honestly say I didn't "feel" any of the drilling, but my mind plays games with me so I did have some struggles getting through it without the distractions of the tv. We had to pause a couple of times to let me get myself together. But I made it and it honestly didn't hurt. It was only my nerves getting to me. After the filling, they moved me to a room where the tv system worked for the planing. I had no troubles there at all because of the distraction of the tv and Jessica was awesome. She really is a super great hygienist. If you're like me - have a real phobia of dental work - I highly recommend Dr. Patterson and Jessica. I honestly think after going to them for a while, I'll get over a lot of my fears; maybe even all of them! I"m much more optimistic now about keeping my teeth healthy

Great service front desk ladies are very helpful. Got me signed in and checked in and quick got me…read morein the back quick and the teeth cleaning was great. Took care of what it had to be done talking through the experience and answer any questions. I had great experience.

I have been going to Alvin Dental for years. Since Dr. Fourier left I have seen different Dentist…read moreand hygienist. I go every 6 months for cleaning. Yesterday I was given a "Treatment Plan" for deep cleaning of back molars. The total was over $600 out of pocket. When I questioned why in all of the years this was never noticed the hygienist said I can see why this is concerning. The Dentist only peered in my mouth and did not check anything. After reading other reviews it appears this deep cleaning is now a standard recommendation. Since I didn't agree to it they refused to do my normal cleaning. If you are given a "Treatment Plan" I would question it and go elsewhere.