my mothers cadalidic converter was stolen while waiting to be serviced. they had the car for 3 1/2…read moreweeks. the persons she spoke to was rude to her, and when she called back with her insurance on the line, he was still very kurt with her. They claimed their insurance wouldnt cover the cost of repair, even though the damage happened on their property, and while the car was under thier care. i understand some of the wait time was for machining which is understandable. but denying responsibility for the damages to the car, while under their care, and being rude not just to my mother but also the insurance agent.

From the owner: People who know go to AAMCO!…read more We are the experts in transmission repair and complete car care - clutches, brakes, factory scheduled maintenance, electrical, check engine lights, radiators, overheating problems, a/c and more.

I'm very new to the area and have only taken my car to one place since i've owned it which is in…read moreCalifornia. I hoped and prayed that nothing ever happen to my car while i was up in Oregon but when I saw my check engine light on i knew i had to get it seen. I went off of some 3-5 year old reviews and ran with it....let me tell you don't pass up on this place they know what they're doing and had my car diagnosed and fixed with 2 hours at a very very good price. I would recommend this place to anyone! I felt it needed an updated review & since i had a stellar experience i wanted to share it with everyone!!!! Both of the men i dealt with today were very kind and made me feel very knowledgeable about what was going on with my car. You'd never see this gem unless you know the area (which i don't). 100% Recommend ! Don't pass Pro Auto up!!! Under 200$ to get my check engine light off Thank you thank you thank you

They repaired the front wheel bearings and did it in less than 2 hours and right on the estimated…read moreprice. Very professional repair and very friendly and knowledgeable. I will definitely keep coming back for all of my future repairs and oil changes. Thanks for the great repair.

Sorry I have to give a one star as my final review. I went to them for 2 different reasons (within…read more3 months) and they did a great job, so that would be 4-5 stars BUT I stopped by 2 weeks ago about a burned left blinker and they were supposed to call me - FAIL, no call back. Then I called again about a engine oil leak (they had told me was a no rush about 2 months ago) that now needed attention and again no call back - FAIL - so that took it down to a one star. Now I will go elsewhere for my auto needs and I will not change the one star rating. So just know yes they do a pretty good job IF they call you back!

STAY AWAY FROM MILLER'S AUTO REPAIR!!!!…read more My Durango wouldn't start and I asked Miller's Auto Repair to find out what was wrong. I had the Durango towed in for my scheduled appointment yet my SUV sat for days before any looked at it. Eventually I was told that I needed a rotor and cap plus new spark plugs. $477 later and the SUV was still not running properly. After arguing with the mechanic he agreed to look at the Durango again, this time he informed me of the loose battery connections (which existed when he first looked at the vehicle) which he failed to notify me of in the beginning, and started listing numerous things wrong with my vehicle that he found the 1st time he looked at it. During this 2nd trip to the shop the mechanic was digging through the personal property in the back of my Durango. Guess he should have paid more attention to his surroundings! In short if you value your vehicle, privacy, and property STAY AWAY FROM MILLER'S AUTO REPAIR!!!!

I think selling cars is just an intense business. There can be so many loop holes and you have to…read moreput all your trust in these "salesmen". Before you walk onto any dealership you have to do your due diligence and research of what car you want to buy. Know your boundaries and know what type of fees or extra costs that come with buying a car. If you walk in with zero research and get upset that you've been "swindled or lied to", know that it is your own damn fault and you probably shouldn't be buying a car. Crocker's sells USED vehicles which means that you buy a USED vehicle. Now with that being said, they were extremely kind and helpful to me and my family looking for an suv. They answered every single question we had, they showed us the thorough inspection they had done on the vehicle, and then *gasp* they tried to sell us a warranty (like any dealership), but it wasn't in our best interest....so we didn't buy it. I didn't feel pressured or taken advantage of at any moment. They handle everything professionally and went line by line through the paperwork before we signed. They also pretty much baby sat my toddler while my boyfriend and I could discuss what we wanted to do. I drove 3 hours to see them because I liked how professional Sam was and I will always recommend this dealership to anyone.

UPDATED/REVISED This is long, but the details are important…read more I originally wrote and shared the following. I have made small edits as a courtesy to the owner of Crocker's Cars as he was disgruntled that I addressed one of his salesman personally. THE FOLLOWING is my slightly revised original post, edited only as a one-sided courtesy. When shopping for a vehicle, you hope to get lucky enough to avoid being taken advantage of. If that's your goal, if you want your interests considered, RUN. RUN FAST AND RUN FAR from Crocker's Cars, Inc. in Lebanon, Oregon. If you have a teen looking to finance their first vehicle- well, just don't let it happen. They will walk all over your child's interests to ensure their pockets fill. My 18-year-old son went to Crocker's Cars, 3+ hours from home to "look" at a truck he saw while driving by. Because he was away from home and it was short notice, he went in without mom or dad. My son purchased a truck from Jimi on February 1st, 2023. In addition to financing the truck, Jimi also sold my son a warranty. On February 8th, 2023, seven days after purchasing the truck, my 18-year-old is stuck on the side of the road with a broken down truck. I'll summarize. Truck and warranty purchased on February 1st. Turbo goes out on February 8th. Crocker's Cars refuses to do ANYTHING to help. They are disgustingly nasty on the phone (thank you again, Jimi). More phone calls from a heartbroken kid to mom and dad. Parental advice leads 18-year-old to call warranty company. Warranty finally agrees to cover the cost of the turbo. Crocker's Cars refuses to help with towing/repairs- no, they have their money- the kid can apparently figure it out on his own. Fast forward- October, 2023. The now 19-year-old is driving home from work, and again, truck breaks down. Transmission went out. We are again incredibly thankful Jimi sold the warranty. WRONG. Jimi and Crocker's Cars sold my son a warranty for $4,855. What does the warranty cover? It covers a max of $5,000.00 in repairs. Since the truck Jimi and Crocker's Cars sold my son broke down 7 days after it was purchased, nearly the entire $5,000.00 warranty was exhausted. The entire transmission repair, $9,639.74 is to somehow be covered by my 19-year-old son. After calling ASC Warranty, the warranty provider, we have been told that it is up to the dealership to choose what price they charge the customer for the warranty. What fantastic deal did Crocker's Cars pass along? Here it is: $5,000.00 - max covered by the warranty $4,855.00 - amount financed for the warranty $1,051.51 - approximate interest my son will pay for this warranty My son will have paid $5,906.51 for $5,000.00 of services. In addition, he paid for the vehicle towing. He has been out of a vehicle many more than a handful of days since purchasing his truck, AND has had to figure out how to come up with nearly $10,000.00 in repairs. UPDATE After I shared this as a Google review for Crocker's Cars and on my social media page, the owner asked me to call him, which I did. Once he was able to calm down and address the issue, he clearly stated twice that they (Crocker's Cars) were to blame for the issue and would make it right. Through my conversation with the owner, my son was offered $3,500.00 to help offset the cost of the transmission repair. I asked about the scam-feel of the warranty and was told that Crocker's Cars no longer uses that warranty company because they had no idea that is how the warranty worked (but they are the ones who felt comfortable selling the warranty.) I removed my Google review, even though it was an accurate accounting of what happened. As you can see in the screenshots of text messages, my son was ultimately promised half of the actual cost of transmission repair. I deleted my post as a courtesy, and now we are told by the owner that because my post was up for 5 days, it now "doesn't excite him to help" my son. Many negative posts are opinions, not this one. I will post screenshots of my conversation with Crocker's Cars. I feel like business names should be spread far an wide by word of mouth. If a business is great, TELL EVERYONE! Support a business doing a good job! If a business blatantly chooses to do bad and even crooked business- warn people. Had someone been able to share the many poor experiences I have recently heard, maybe my son wouldn't be in this position but would have been able to visit a trustworthy car dealership.

What's up Yelpies!!!…read more When you need honest to good service on your vehicle from a company you can trust look no further than this place. All hands on deck to make sure you're well taken care of with great prices. Don't go to that buddy of yours only to end up here to have it done right the first time

My car was driving really rough and I called for a diagnostic appointment. They had an appointment…read moreavailable two days later which I think was very fast. Diagnostic was done incredibly fast. From walking in to them taking my car back was less than 5 minutes. This is where it gets even more incredible- I have lived in several states, never- EVER- has a mechanic taken me to the back to show me exactly what is going on with my car. This is the most transparent I feel any shop has ever been with me. As a woman I often feel like I'm being taken advantage of or talked down to by mechanics, but this was exceptional in terms of clarity, simplicity, and customer service. I left with a thorough list of several services we need completed (which we will be returning for and didn't feel pressured to do immediately), two tires and a tire rotation, and a place where I'm confident in taking my family vehicle. All of this was done in UNDER AN HOUR. From check in to payment an hour is incredible. The price was also lower than anticipated for all the services quoted, though that may be subjective. I highly recommend this shop, they know what they're doing and they're doing it well.

Recommended to Daighter for scheduled tow. Daughter called scheduled and Lebanon Towing was A "NO…read moreSHOW!" Guy called from Portland to say he wasn't coming!!! Never use this Tow or Repair!!! Not reliable!!!!

NEEDS TO BE SUED! Horrible business practices! I scheduled to have my car picked up from my house…read moreand towed to the dealership for an 8am appointment the next morning. Lebanon towing took my car and didn't show up to the dealership until NOON THE NEXT DAY! When my car was done my entire sunroof was missing! the dealership has pictures of my car coming off the truck without a sunroof and the towing company had the nerve to lie about it and tell me that his co worker even followed him to the dealership and they won't even help! On top of them always ignoring my calls or not returning calls and giving me the run around, I had to order the part from a put of area wrecking yard and then have it installed totaling over $500!!! These people have no professionalism at all.

Great customer service and had my car fixed fast. Couldn't be happier with the serviceread more

Ray did a great job getting my truck in at the last minute and getting it done. Great hourly rate…read moreand honest service, being a Ford guy helps too!