Very good services and attention to the animal and owner we…read morefeel very comfortable, we recommended

Absolutely ridiculous experience…read more I scheduled my cat's neuter appointment two weeks in advance and even called the same morning to confirm it. Later, when I called to ask what time I needed to bring him in and what the cost would be, I was told there was no appointment in the system. What really earned this review was the attitude. Instead of trying to figure out what happened, I was basically told that I was mistaken. Apparently I imagined scheduling an appointment two weeks ago and confirming it that morning. Mistakes happen. Losing appointments happens. Treating customers like they're making things up instead of helping solve the problem is what earns a 1-star review. Based on my experience, the negative reviews make a lot more sense now.

I have taken my pets to this clinic for years now and the service and care have been excellent…read more Great, knowledgeable Vets. Dr's Martínez and Dr. Mesa are outstanding professionals that love their career. The staff is caring and professional as well.

My boy Comet lived 17 years and it was thanks to these amazing doctors and staff. I will be forever…read moregrateful to Dr. Mesa, Dr. Martinez and Andy for the love and compassion. Comet was a household name, always welcomed and loved. Thank you for always being there until his last breath, I will never forget all you did for him The entire staff was wonderful

The staff is super sweet and kind, they treated my hazel with so much love and delicacyread more

HORRIBLE!!! These people don't want to help your pet unless you pay them thousands of dollars!!!…read moreIt's so disgusting how they were incapable of handling my dog. They tell me my dog looks fine when he is limping and vomitting. They only want to help if you pay them upfront to do an examinatio. DO NOT GO HERE TERRIBLE

I do not recommend this place at all. They present themselves as a "veterinary hospital," yet they…read moredon't even have basic tools like an ultrasound, which is essential for diagnosing internal issues such as obstructions. I brought my 15-month-old puppy in a critical condition. She had been vomiting for days, not eating, and not having bowel movements--clear warning signs of a possible obstruction. On the first day, I spent hours waiting without receiving the urgent care she needed. On the second day, she was sent home with only an X-ray and no clear diagnosis. Then I had to wait another day and a half for an ultrasound. A day and a half lost when every minute mattered. So I have to ask: if an ultrasound was necessary to detect a foreign body, why did it take so long? Why was I not immediately referred to another facility that had the proper equipment? Why wasn't this handled on the first day given her symptoms? And if an obstruction was suspected, why was surgery delayed from Saturday morning until Tuesday? During all of this, I also explained that I was in a difficult financial situation and asked if I could pay in installments. This was flatly denied, and no alternatives were offered. Instead, I was asked, "What do you want to do?" Of course I wanted to save my dog. In the end, they performed surgery... and my dog died. After everything, I was offered a discount on the surgery. But by that point, it felt meaningless--nothing was done in time to give my dog a real chance. The pain is indescribable, but even more devastating is the feeling that there were delays, lack of resources, and a lack of urgency and guidance when it mattered most. The only time the veterinarian was truly kind was after the surgery--when I came to see my dog already gone. A place that calls itself a "hospital" should be prepared, act immediately, and guide pet owners through emergencies--not leave them with unanswered questions and lost time. I hope no one else has to go through something like this.

Siempre tengo una excelente experiencia en Diaz Heart Animal Hospital. Desde que entras, el…read moreambiente es muy acogedor y el equipo te hace sentir en confianza de inmediato. Quiero agradecer especialmente al Dr. Díaz por su profesionalismo, dedicación y la manera tan atenta en la que cuida a mi perrita. Siempre se toma el tiempo para explicar todo con calma y realmente demuestra cuánto le importa el bienestar de sus pacientes. También quiero darle las gracias a Rocío por todo lo que hace. Su ayuda, amabilidad y atención hacen una gran diferencia en cada visita. Cada vez que voy a la clínica me siento segura, tranquila y bien atendida. Sin duda, recomiendo este lugar a cualquier persona que esté buscando un equipo veterinario confiable y con verdadero corazón. ¡Gracias por todo lo que hacen!

Family owned and operated, extremely reasonable pricing, & friendly/loving people who you can't…read moresimply admire for what they do. Thank you AGH, you guys make caring for my little Lili worth it and so easy to do.

We have been taking our dog Teddy to them for years and before him, our schnauzer Charlie. Now we…read morealso have Chi, a cat we rescued. Dr. Murray has always been professional and has provided us with good information and services. We tried other veterinarians with fancy pretty offices but the care and service wasn't there. For our schnauzer Charlie, when he became sick and was diagnosed with squamous cell carcinoma. He has to go to a specialist (vet oncologist) before he passed away. I wished we would have been able to continue to take him to Dr. Murray. After experiencing what we did with other vets with him, we knew we would continue to take Teddy and Chi to Dr. Murray. We love our pets and they're like family. I rather have a compassionate, loving and experienced veterinarian like we have here.

Bad experience.... They over lap appointments so you waste all day waiting... they make more money…read morelike this and give less quality care to our babies

Great doctor and great staff. My dog gets excited every time she realizes she's going here. Gre…read more Gre

Unfortunately I came here when it was too late. However the staff was super kind and compassionate…read moreabout our situation. The cremation with a paw print was at a reasonable price, less expensive than everywhere else I called. I am very thankful to the front desk staff for their kindness and compassion.

The staff treated Brandon with excellent care. All the staff is wonderful…read more Great service!

Environment: 10/10 - Beautiful, clean, informative posters everywhere. Very clearly displayed…read morerules. Infection control and hazards: 6/10 - perfectly appropriate use of tools. Open biohazard container present, dangerous. Open trash can without lid present, also dangerous. Glade lavender plug-in on, often harmful, especially for cats. No one washed their hands in front of me, but this does not necessarily mean that they are not doing it when they should, as there are several other rooms in the facility and I did not have two pets with me. Attitude towards humans: 8/10 - Overall, personally, I got very good service. I was not greeted upon arrival or for several minutes, despite no other person being in front of them. They answered all my questions, and were attentive. I observed a significantly different attitude towards another woman, but I am not aware of the entire conversation, so there is no telling why there was a different attitude, and perhaps there was a reason. I had a very appropriate and warm goodbye from every single staff member. Attitude towards pets: 8/10 - once again, personally, my baby received amazing treatment. Overall used caring hands, petting, and a nice tone. I overheard a different situation towards another pet who was in distress. The staff member did not use a calming voice or reassuring tone towards the very clearly desperate dog. However, I was not present in the room, and therefore cannot speak to the level of distress the staff member herself might have been experiencing, or the handling of the animal.

I don't usually leave reviews, but this is hands down the best veterinary clinic I've ever been to…read more They've always provided exceptional care for my dogs. Recently, one of my pups was experiencing bloody diarrhea and vomiting. Despite being fully booked, they were kind enough to squeeze me in. After receiving an IV injection and being prescribed two medications along with a food additive, my dog showed immediate improvement. What I truly appreciate is that they don't try to upsell or recommend unnecessary treatments--they genuinely care about your pet's well-being. I highly recommend this place. A big thank you to the doctor for her expert care and for prescribing only what was truly needed. Thank you, you guys are the best.