I went to Elan Dental for a filling. They completed the filling on one side and scheduled another…read moreappointment for the other side. However, when I arrived for my next appointment, they claimed I did not have an appointment for the filling. Instead, they had scheduled me for a deep cleaning, which I never agreed to. During the visit, they pressured me into getting the deep cleaning, insisting that it was necessary before they could proceed with the filling. They also threatened to charge a cancellation fee if I refused. When I asked to continue my original treatment and complete the filling as planned, they flatly refused. They made it clear that unless I agreed to the deep cleaning, they would not proceed with my treatment and would impose a cancellation fee. This experience made me feel that they are highly unprofessional and more focused on making money than providing honest, patient-centered care.

My family has used Elan Dental for the past 3 years. The culture in this practice from the front…read moredesk staff to the chair side care providers is simply one of the best we have ever experienced. They are always prepared for our visits, estimates are prepared ahead of time and provided in writing meaning there are never any surprises and you always know what to expect before your visit. The care from the hygienist, chair side assistants, and Dr. Kwon is equally impressive! I spent 30 years in the Navy and I've sat in a lot of dental chairs during that time, Dr. Kwon's skill and quality of care is second to none! No one cares how much you know until they know how much you care! Elan cares about my family and we plan to be loyal customers well into the future. Thank you Dr. Kwon for your leadership and positive care culture provided by your team!

I came here after hearing consistent, glowing recommendations about this dental clinic. mind you, I…read moredo not live or exist anywhere near this office. I came strictly because of how many patients have spoken so highly about Dr. Han and his staff. making an appointment over the phone with the office manager, Diana, was easy; she made sure the appointment fit my schedule rather than the doctor's. I was able to fill out all my paperwork prior to my visit, so upon arrival, I checked in and was whisked to the back almost immediately. they didn't waste any time getting me set up for X-rays and reviewing my previous dental history. the hygienist took a look around and asked about any concerns I had. she was gentle and always quick to ensure I was comfortable while she was poking and prodding around. afterwards, Dr. Han popped in, and he is definitely unlike any other dentist I have ever met. he jumped right in and made sure to address any issues or topics I wanted to go over. since I didn't have many, he went through a few things he noted. it actually got to the point where he drew out a tooth to explain something to me in depth--which was a bit shocking in the best way. he pointed out a few of my "vintage" dental fillings that are no longer standard practice and made a note to have them updated. he clearly explained his goals for my teeth and what we need to do to achieve them. overall, I was so pleased with my experience here and have already booked several follow-up appointments... including getting my Invisalign set up! the ladies at the front made the scheduling process incredibly easy, and I've already received all my text confirmations. I truly appreciate how communicative Dr. Han is, how friendly and welcoming everyone in this office is, and how you don't feel like "just another new patient" here. I highly recommend this dental clinic for anyone looking for a new dentist!

First of all, thank you so much to the entire team--from the two lovely front desk staff to Dr…read more Kim, Jaqueline, and Emily. Everyone was incredibly kind and welcoming. I recently switched dentists due to painful past experiences, so I feel very lucky to have found this team. I had crowns done on both sides of my molars, and the entire process was smooth and not painful at all. Thank you all for such a great experience. I truly appreciate your professionalism and kindness!

Abysmal office management. Another no notice cancellation. Notified when I arrived. Next…read moreappointment not until September. Even the receptionist suggested I find another dentist.

I made an appointment as a new patient at this dental practice, because its location, a 5 minutes…read moredrive from my new home. The hygienist cleaned my teeth & assessed my gum health like all the other dental office I used to go, aka, nothing extraordinary or special. Since this is a 6-months routine dental appointment, it consists of oral evaluation, and prophylaxis. And they added my annual bitewing X-rays at this visit, which is fine. So, all they performed for this visit was a fairly normal 6 months dental appointment. However, I got a huge bill, which listed 6 items they claimed they did, without my knowledges and prior approval. This is the very first time I felt being taken advantages of from a dentist's. The charges is absurd and false. I would Not recommend this practice to any one.

I have been coming here for over a decade. I've tried getting cleanings and checkups closer to my…read morehome a handful of times throughout the years but always end up coming back here. The office is clean, service prompt, and I trust Dr. Cha and his team with my dental needs.

5 stars really isn't enough! After poor dental experiences in the past, this place is truly a…read moreluxury. This is a beautifully designed office with lovely and talented staff. And for the first time in my life, I actually look forward to going to the dentist.

I made it very clear that I only wanted a simple cleaning that my insurance covers 100% twice a…read moreyear. I confirmed this multiple times, including at the appointment. I stated that I would not agree to anything that required out-of-pocket payment and that I only wanted what was covered under my annual check-up. When they suggested taking X-rays, my husband declined and said he only wanted the cleaning. She told to my husband the X-rays would be fully covered by our insurance and that we would not have to pay anything. However, after I was seated in the dental chair, a coordinator came in and said the total treatment cost would be over $2,000 and that I would need to pay $350. I clearly repeated that both my husband and I only wanted the simple cleaning covered by insurance. They acknowledged this, and we both received only the simple cleaning that day. Two weeks later, the office billed my husband $948 for services not covered by insurance--specifically the X-rays the staffs had told us were fully covered. The office also charged me $88 for "oral hygiene instruction." Instruction? During the visit, the dentist asked when my last cleaning was, and I said four months ago. She mentioned inflammation but didn't identify a cause. I told that I have diabetes and would follow up with my primary care doctor, but that for that day I only wanted the simple cleaning covered by my annual check-up. I believe this billing situation is extremely dishonest. I clearly stated multiple times--when making the appointment, during the visit, to the dentist, and to the coordinator--that I only wanted procedures fully covered by insurance. Yet I still received these charges. I would like to ask: if a dental office says X-rays are fully covered and proceeds with them, but later claims they are not covered, is the patient really responsible for paying the full amount? I also want to know if anyone else has experienced something similar with this dental office.

I went to see Dr Ojaswi Shrestha today. She was amazing and very patient with me. Everyone in the…read moreoffice seems very nice and caring.

I've been coming to Gentle Dental for about 17 years now and Dr Parikh has always taken great care…read moreof my teeth and my gums. I've come a long way with correcting a few issues over the years but with her care and expertise I now have an excellent line of dental health. I receive my cleanings on a regular by T. Nguyen and she is always pleasant, gentle, and thorough. I appreciate her time, patience, and kindness during my visits.

I highly recommend coming here for dental appointments! I've been coming here since I was in middle…read moreschool and still come here to this day! My teeth are in better shape now because of it! Great customer care, they know what they are talking about when it comes to taking care of your teeth!

I have to give Dr Nik five star and I'm sure we all had so many experiences with other dentists…read morewhich made us uncomfortable This is my story : I been to so many dentists around ashburn I had problems with two of my teeth one on the right and the other on the left Very uncomfortable to eat Went to see someone (which do not want to name him) He did not have a very friendly attitude and without introducing himself just asked me to open my month which he could take a look and tell me about what he could do and how much I have to pay I felt like an ATM machine which he can cash and get his money as soon as possible He told me I needed two root canal and crowns Left the place and decided to go to the next dentist around the corner the previous one She told me the same thing and added I need gum surgery as well I was very disappointed until my friend told me about DR NIK Went to see him but was sure he was going to be the same as the other two He wasn't at all ,far from it actually I needed one root canal which I knew I had to do it and the other one was only a small chip which he fixed it without charging me And I felt like I could trust him for ever He could have made a small fortune from me cause didn't have dental insurance We all know it is hard to find a very honest and dedicated dentist and I couldn't be happier to find one specially in ashburn I would follow him every where Thank you DR NIK

Very kind and professional dentist. The numbing shots didn't hurt at all. I had several fillings…read moreand crowns done and I'm very happy. Highly recommend

Dr. Rayek is very professional and is an all-around great dentist. I would recommend that anyone…read morevisit Dr. Rayek for any dental needs.

I rarely write reviews, but this one was warranted. As someone who has received a lot of dental…read moretreatment over the years, I can confidently say that Dr Rayek is terrible - he replaced two crowns for me, during the process did not provide any local numbing and I ended up feeling every piece of the process, the most excruciating pain I have experienced. After doing some research post procedure, I came to understand failure to provide numbing goes against standard of care requirements. After the procedure, I ended up getting a severe infection in my mouth and had to see another dentist in his practice for treatment to relieve the infection. Then, following this I received a call from his office stating that the particular crown he used was not approved by my insurance, despite them supposedly checking beforehand and I ended up getting a bill that we had not previously agreed to - the only response from him and his office was 'sorry'. I would think carefully about going to see Dr Rayek - there are plenty of other amazing dentists in the area where you will not experience these issues!