Another excellent cleaning session. Wonderful staff, amazing technician and great doctor. As usual, for the past ten years, my all time favourite people. Efficient, precise, super clean and professional. Thank you for taking care of me. read more

I switched practices about a year and a half ago and I'm very glad that I did. This is a modern practice with a beautiful office, and aesthetics do matter to me. More importantly my hygienist Jenny took the time to have a conversation with me to find out how things are going with me in general and specifically with my oral care. I've always found every member of staff to be extremely friendly and helpful. My only suggestion would be that for the once a year patient information updates you either send patients to an online portal or print out the existing information to allow for changes and edits versus starting everything from scratch. Also, just received a notice from my insurer letting me know the dental scan ($131) is not covered, which no one mentioned before they administered it. Yes, to me that's a big deal read more

I did not need a great dentist until I needed one. I cracked a molar (never had a cavity) and waited too long to address it. Things were bad, and I was afraid and in severe pain. CCDH staff was more than friendly, gentle, and accommodating. Post extraction, they have now become my standard dentist (I dropped my old one for them). CCDH keeps up to date with latest dental technologies and practices. The place is super clean and friendly. I highly recommend, and I am very reserved on high recommendations. read more

I've been going there for a long time. They make going to the dentist as pleasant as possible!

They treat people kindly and go out of their way to explain what they will be doing so the patient knows what is happening. They also give a slight discount for senior citizens without dental coverage. I was very happy with their work. read more

All went well from the start to the consultation. The dental assistant was fantastic. Very personal and made me relax thru the X-ray process. The dentist also fantastic, discussed a plan for my dental hygiene. Strongly recommended this dentist. read more

Excellent dentistry and demeanor Thank you Dr. Muhammad and the outstanding team at Cascades Center for Dental Health in Sterling. Dr. Muhammad and the team are professional and use state of the art equipment, technology and procedures. I am very pleased and grateful for the extensive experience I had. Dr. Muhammad explained things in advance and executed calmly and professionally. For those wanting details, here is some research and history. After several surgeries that impacted my teeth and jaw, I had 3 implants in my bottom front teeth done over 10 years ago. It was not an ideal experience with the surgery or the anesthesia. Most oral surgeons do the anesthesia themselves which is less than ideal if it takes more time than expected as it did for me. Furthermore, I don't recall any consideration for the fact I had severe sleep apnea. My retiring prosthodontist advised me to do the entire arch whenever I developed additional issues in the future rather than just do one implant at a time for a sturdier, longer lasting effect. When I developed an abscess in my jaw the end of 2023, I began extensive research. I paid hundreds of dollars for consultations with 3 surgeons and 2 prosthodontists located in Maryland and Virginia. The conventional approach even in 2024 essentially was: work with the prosthodontist in advance who often has an oral surgeon of choice. On the day of the surgery, you go to the oral surgeon's office and have the teeth removed and implants surgically placed. Anesthesia is administered by the oral surgeon. Then your ride drives you to the prosthodontist where you are worked on for several more hours. You are fitted with temporary teeth that hopefully line up with the implants placed. Months later you eventually are fitted with permanent teeth. The materials used for the implants and the teeth are subject to additional charges if you want titanium implants and Zirconia teeth. Quite frankly, it seemed completely archaic with many opportunities for great discomfort and poor results, all of which you assume while paying massive amounts of money for the surgeon and for the prosthodontist. I was feeling pretty grim but determined to find a better way. I would travel out of the area if necessary. After hearing radio commercials, I made an appointment at Cascades Dental in Sterling. I am so grateful that I did. After reviewing records and taking more scans, Dr. Muhammad proposed an extensive plan that was a completely different approach. Importantly, Dr. Bui, a board certified anesthesiologist does the anesthesia. She was excellent. All of the procedures are done the same day by the same team--the surgery, the 3D printing and installation of a temporary prosthetic. They provide excellent, thoughtful and professional care unlike past experiences in some dental offices. From the proposal through implementation, the team is very careful to explain what they are doing and why. The state of the art equipment means everything from your standpoint and from the doctor's standpoint is easier and more precise. Dr. Muhammad listened to and actually heard what you said and the questions asked and was responsive. The Cascades Dental approach is not only MUCH more efficient and sensitive to the comfort of the patient but it is also more economical given the work that is done. Based on my research there is not another group that also gives you a warranty on their work. There was no upcharge for top quality materials as with some of others in my research. After multiple visits and refinements, I received my final Zirconia teeth. I have gone down the road and can now say the difficult process was done in the most professional and effective way possible. It is very rare to be able to recommend someone without reservation for complex dental work but that is how I feel. Kudos to Dr. Muhammad and the team and also a very big THANK YOU. read more

I have been to multiple dentists in the past so I know what to expect whenever I go to a dentist, when I went in to this place for a second opinion which I was told is free and after the "free consultation" they ended up making up a bill for $243. The yearly X-rays are covered by my insurance. Honestly I wouldn't recommend this money hungry practice to anyone. read more

I got a very thorough diagnosis, and though in the end I was referred to a specialist. Dr. Muhammad was very honest with me and assured me that, though he could do the work, a specialist could do what I needed quicker and with a better outcome. REALLY appreciated his honesty! Got there 15 minutes early to fill out paper work, and then sat there for 20 minutes past my appointment time. Not sure what was going on there. read more

This has been one of the practices that have positively changed how I feel about dentists. I have great anxiety when it comes to my teeth and they have always been so kind to me. They are such wonderful people and they always take great care with their clients. It's a wonderful environment with even better people! Thank you! read more

Cascades has provided my dental services for over a decade...from routine to extractions, implants, and crowns. The are superb!!!! A great example of their outstanding customer service was earlier this week. I was on stage giving a presentation and the crown from my first implant (from the Navy over 25 years ago) came off. I scooped it up and finished my presentation. I had a key presentation the following morning and Cascades was able to fit me in and then clean, prepare and cement the crown back on in time to meet my work obligations. Great service, great work and greatly appreciated! read more

Updated 08/26/20: Cascades overbilled my senior parents. Beware of billing practices. (Posting for my father): "I would caution Cascades billing practices, see below. My wife had extensive work done recently. The entire staff was extremely professional and competent. We are very pleased with the work that was done. I would caution, however, that the practice has some aggressive revenue generation efforts. I would advise to get written quote of all charges associated with the work to be done prior to treatment." 08/26/20 Update... Regarding Cascades' reply to this initial review, please see below our response with more detailed information: Dear Cascades, I received your response to my review posting. I'd like to take this opportunity to provide a more thorough description of our experience. Last year Dr. Ruparelia and Claudia Quintanilla met with my wife and me to discuss options for dental treatment. Dr. Ruparelia offered three different treatment plans. He explained that until he started the procedure he would not know if a root canal and/or an implant would be needed for one of her teeth. I asked what difference in price would there be if either case was determined. He told us that regardless of root canal and/or implant was needed, it was all included in the "one price" suggested treatment plan including associated costs. Two pictures were taken of my wife, one after the first surgical procedure and the other after the second. My wife and I both understood that this was a major procedure and some discomfort would be associated. However there was no mention by the doctor of the level of swelling and healing that would be involved. I would recommend that full disclosure to patients might be in order. The reason for the photo after the second procedure would support that anesthesia was in order for this significant a procedure. Candy Segna's response to our on-line review suggested that chose to have anesthesia for the second visit. We were not told prior to my wife's first procedure that anesthesia would not be provided for the follow up procedure like it was for the first or that it was not included in the "one price" policy. Please note that your practice did not ask us if she would like anesthesia or not, as it was presumed she should have it. We only became aware of the additional $1300 charge just prior to the second procedure when we were asked to pay for it. The only choice my wife was given was whether to suffer the procedure without anesthesia, so we were put on the spot and forced to pay the extra $1,300. Sometime after the second procedure Ms. Segna advised that the final $5000 would be due on the third visit. I arranged to speak with Ms. Quintanilla concerning this and reminded her that in our initial meeting with Dr. Ruparelia and her that the "one price" quoted included all associated fees. None the less Cascades proceeded to bill my dental insurance twice more in 2020, to deplete our $1500 annual limit when the entire bill had been paid personally on August 12, 2019. Entire payment was required, of course, prior to treatment. Follow up procedures lingered into this year, 2020, and during the corona virus, I contacted Cascades to reschedule weeks prior to the scheduled visit. I was a bit surprised to get a bill in the mail for $14 as a rescheduling fee. To summarize my comments about aggressive revenue generation I submit: * Anesthesia for subsequent procedures was not discussed on treatment plan and associated costs. * The "one price," up front quote was not honored by charging us an additional $1300 and attempting to get an additional $5000. * Billing my insurance for part of this amount above the one price quoted was unethical and reduced our future benefits. * A reschedule charge, made well in advance, and during a pandemic was completely uncalled for. So again, my wife and I appreciate the work that was done and the friendly people of your practice (especially Jessica); however, I would never recommend your practice to anyone. I rarely submit reviews, but I think it might be helpful if potential patients are aware of some of our experiences. I stand by my initial review and recommend patients receive a written quote of all charges, and potential charges, associated with the "one price" treatment plan in writing. read more

I had my first visit at CCDH yesterday. The Covid protocol was followed and I felt safe. Chrissy was so welcoming and professional. She put me at ease immediately. Dr. Ruparelia laid out all of my options for extensive treatment, and didn't try to push me into anything. My only regret is that I didn't find them sooner. I highly recommend this practice. read more

Did not see the dentist that I requested; overpriced (and still asking for money that I already paid them 2 years ago. I will probably just end up paying again so their office just leaves me alone). read more

I am not a fan of dentists from past experiences, but I love the team at Cascades Center for Dental Health. From the hygienists (Jenny is incredibly caring and dedicated) to the Drs to the rest of the staff they are a professional and caring team who provide the best possible care. read more

I begin this review by sharing that my family likens me to a fainting goat because I pass out when I get nervous, see blood, am startled... As you can imagine, sitting through a dental procedure is not something that calls my name. The Cascades team goes to great lengths to relieve my anxiety without compromising on the quality of the work. By way of example, I had some decades old fillings that were wearing down. While replacing them was a fairly simple procedure that could have been spaced out, I took advantage of their sedation option and got all the work done in one visit. I even had some cosmetic work completed while I was under. I am sure I'll never get to the point where I actually look forward to my visits, but knowing that I am being cared for by highly qualified, compassionate professionals gives me the confidence to keep going back. read more

I have in my 60 years been to a lot of dentists and for the most part, they all were pretty good doctors and I really don't have any complaints. But if you want or need a dental surgeon who has surrounded himself with a staff of sincerely awesome people, every single one of them, and a surgeon with truly gifted hands and the full compliment of a maxillofacial genius, you have just found them. Dr Ruparelia is one of those rare people who have the unprecedented knowledge and also a charisma that when you add it all up, the sum of all parts of this incredible surgeon equates to a fantastic bedside manor; he spends time with you so you are fully informed as to what to expect. But the good part is, his anesthesiologist, who is also a great Physician in his own right, you are way off in la la land and when you wake up, time stood still. I asked them when they were going to start. They had to tell me, they were through. And I had all new teeth!! It was an incredible thing and I will never forget it as long as I live. Thank you Dr. R and your amazing staff!! Folks, really, you need not look any further, I would stake my life on it! Rich Green CEO Computer world LLC. read more

Had appointment two days ago. Great facilities, fantastic hygienist, dentist was great. Top marks.

Dr R and the entire staff turned me from an unmanageable phobic to a rational adult when it comes to dental procedures. I can't imagine going to anyone else ever again. Their hygenists are wonderful, their receptionists are very personable and engaged and their anesthesiologist is THE best I've ever used. And of course there is Dr R, who has an amazing amount of patience and is gentle and attentive even with the most jumpy and sensitive. read more

Top-notch! This dentist office is by far the best I've been to. They have exceptional staff. When you walk in, the receptionists always greets you and are very friendly. The hygienists are professional, but they are also kind and build relationships with each patient. Melissa and Abby have worked with me and they are great! Dr. R is friendly, professional, and cares about his patients, which I haven't found elsewhere. My entire family has been going here for several years and we have no complains. My family has had several procedures (Invisalign, crowns, fillings, receding gum line grafting procedure, etc). They're the only dentist that I trust. It's a 2 hour round trip from our home, but it's well worth it! Highly recommend! read more

This is a 1-Star, but I would prefer ZERO Stars based on my last visit. I have been going to this dental office since the early 1990's (then known as Ruocco Family Dentistry, sold in 2003). I met Dr. Ruparelia in 2004, before he procured the Office from Burke Center Dentistry in 2006 (now known as Cascades Center for Dental Health). When I met him, he was newly out of Dental School and passionate about his profession and learning all he could learn. He spent time getting to know his patients and always seemed happy. In the last 3 or 4 years, he has not spent time with his patients and does not seem that his heart is in his profession anymore. I have mentioned this impression numerous times to his assistants, hygienist, and receptionists. I am no stranger to extreme dental work. I have had full jaw reconstruction in the 1980's and I have had numerous extractions and extractions leading to implants. I have chronic TMJ, the disc between my jaws in permanently displaced. This would be my 5th implant procedure and 11th tooth pulled throughout my life (4 of which were extracted by Dr. Ruparelia). So, I embarked on yet another extraction in preparation for another implant. The bedside manor was nonexistent during the procedure, I was snapped and literally manhandled. When the procedure was finished, he rushed off without a word. It was almost like he wasn't in the room with me, just the procedure. I again mentioned to the assistant that he doesn't seem to like doing this anymore. She said, no, He loves' doing surgery. When I mentioned it the receptionist during check out, she said, He's got a lot on his mind about the lab. So, I got my prescriptions and went home. As the nonvaccine wore off, my mouth was in pain and as the day wore on, the entire side of my face was hurting as was the entire inside of the gum and cheek area. It felt as though I had been bruised. It did not turn purple, but it did swell and 6 days later it continues to swell periodically throughout the day. This has never happened to any of the other implants I let him install vice having my Oral Surgeon perform the procedure. I like my dental hygienist, but I do not think I will be back for dental work. read more

I went in for a routine cleaning today, and was so impressed by all the extra steps they are taking to ensure the patients safety during this time. Jenny was wonderful! Thank you so much for making my appointments so much more than a "dental visit." read more

I have been to a lot of dentists in the NoVa area trying to find one I trusted. Although I have only had three appointments at this practice, I feel like this place is trustworthy. Before coming to Cascades, I had two different dentists tell me two different things regarding a tooth that may or may not have been broken. At Cascades they were able to determine that the tooth was broken. More importantly they were able to explain to me how they knew it was broken. They also recommended several courses of action based on my budget. The staff is friendly, extremely competent, and they genuinely seem to care about your comfort. I was asked multiple times if I was comfortable during my latest procedure. I would give them five stars, but I just had a temporary onlay put in, and the 5th star is reserved for the permanent onlay application. I don't think you will be disappointed at Cascades. read more

I needed a new dentist and hygienist after moving to the area in May of 2011 and was referred here by a coworker. It was extremely easy to make an appointment for a hygiene visit. My first appointment was nothing shy of amazing - Jenny took the time to see what I was like as a person before she started cleaning my teeth. I met Dr. Ruparelia first, who reviewed my x-rays, and later Dr. Hagert. The staff here is incredibly kind and I've never felt more comfortable in a dental office. I went back a short while later to begin some much needed work on my teeth. One tooth, specifically, had decay that was very close to the nerve. Dr. R was able to remove all of the decay and they even created a personalized temporary for me while I was in the office (not one of those cheap, dingy gold things). After I went home and the numbing started wearing off, I started to feel some incredible nerve pain in the tooth - I called the office back and they immediately sent a couple of prescriptions to my pharmacy. I was back in the office the next morning for a root canal. After that and a full day at work, I came home to flowers waiting for me at my front door with a short "get well soon" note from the staff. That's right - flowers from the dentist's office. Bottom line is that the high standard of care offered by Cascades Center for Dental Health is something you will not find anywhere else. The staff and doctors are nothing short of amazing and I trust them with my smile! read more

I have been visiting the team at Cascades Center for Dental Health for approx. 3 years. My dental experience in the past has been somewhat nerve racking, however, now that I have found Cascades, my dental visits are very pleasant. From the minute I walk in the door, I feel like family. Everyone on the team is very accommodating and professional. They are able to answer every question I have had and are very honest. I wish that all of my family and friends could experience the service that is offered at Cascades! I will be a longtime patient, without a doubt. read more

My family has been going to Cascades Dental Health for over 8 years. I have always been impressed with Dr. Ruparelia and his staff. What has always impressed me is the quality of work done there at a fair price. They are by far one of the best dentist practices in Northern Virginia. read more

I would NOT recommend this office to anyone. It was the worst experience ever. I now have broken caps (at the gum line) so will have to have the rest of the tooth surgically removed, because of the initial install by this office. read more

I cannot say enough kind things about this staff! We have been so fortunate to have been patients here for the past 9 years. When we started coming here, we needed a lot of work done and Dr. R, Jenny and the rest of the staff went above and beyond to help us. 9 years later with two boys we continue to look forward to going to the dentist! My 4 year old sat in Jenny's chair yesterday with his feet crossed and his hands behind his head. They look forward to their visits with "Miss Jenny!" They will never be afraid of the dentist and Mom and Dad will never be afraid again either. We love Cascades and the entire staff! P.S. I'm glad Jenny was able to get her new timer although I may have broken her towel dispenser yesterday :-) Just kidding...kinda :-) read more

I had been going to them for years and while the staff is friendly, and the dental work is fine, the billing and payment will make you feel like you left a used car dealership. After any exam or visit a long list of treatments would be presented with different prices. The upsell would begin. "That costs seems high" would be answered with "What are you able to pay?". Options were presented and numbers would be written, crossed off, written again. "I cant afford that" would be responded with "We offer different payment plans" Final straw came when I went for a broken crown and they presented me $12,000 estimate of work. When I balked and said "No way -needs to be a lot less". We moved to fix just what was needed, they said they ran the numbers with my insurance (Cigna) and gave me a estimated of about $700 out of pocket. I paid it in full and got the work done. Weeks later they send me a bill for $419. No explanation. When I did speak with them they simply said "It was only a estimate" and "sorry -Nothing we can do". In the end -If money is not a concern, they are fine. But if you have a budget and like to know what you will have to pay before the service is done, stay away. read more

Due to job changes and insurance changes, I haven't been to the dentist in a while so I was a bit apprehensive about what I might hear from the doctor. Nothing like going to a doctor to make you feel bad but the good folks at CCDH treated me very well from the receptionist taking my appointment over the phone to greeting me like a friend at the counter. My hygienist was professional, friendly and very good with my teeth. As it turns out, my dental health regimen turned out to be quite effective as I had no issues and came away with nice polished teeth. Dr. Hagert was friendly and very nice. The office was run very effectively and professionally, the atmosphere was nicely paced, decor was very tasteful and I was in and out with very little waiting times. read more

Fantastic first experience today with Dental Hygienist, Abby! Extremely considerate of my comfort and she has an amazingly gentle hand, considering I was getting a deep cleaning. Met the lovely Dr. Hagert, whom I can't wait to work with in the near future and also the infamous Dr. R! The ladies at the front desk were so courteous and delightful. I don't think anyone really loves going to the dentist but today I was totally won over. Thank you Cascades Center for Dental Health! All their paperwork is very straight forward. I can see some other reviewers complained about cancelation fees and insurance coverage. You sign documents during your visit that explain cancelations are to be made 48 hours in advance or you will be charged $50 cancelation fee. And you also sign quotes for dental work showing the "best case scenario" if your insurance will cover and "worst case scenario" if your insurance decides not to cover any portions. Read what you sign! Very straight forward and hospitable practice. May 10th- three months after my previous post and I just had 3 cavities filled. Dr. Hagerd made me feel so comfortable that I left the office 40 minutes later and went directly to Home Depot to pick up mulch and flowers. Still numb now 2 hours later but I'm ready to get in the garden. A dentist experience that lets you continue your life at ease and not want to shut myself up on the sofa watching Netflix all day, is priceless. Thank you so much for all you do to keep my smile healthy and happy! read more

Went there for a implant procedure and the dentist was rude and told me if I did not take care of the area as he directed it would be like throwing away 500 bucks. I went with my wife's dentist and was pleasantly surprised at how good Cindy Voo in Sterling was. Despite having excellent county employee insurance , got a bill for the one time preliminary consultation for 441 dollars..they didnt really do anything and within weeks transunion showed up as a delinquent credit hit...I called to negotiate with them as it was under their collector's name (Trojan Professional services ) and they said send us a check..nothing more. A bit of time passed and now they have filed with Equifax under THEIR name as a delinquent acccount even though it is the same incident. Horrible and never again,,and the only tyarnish on my credit I might add. read more

Do not make an appointment here. I made my first appointment which I unfortunately had to cancel due to my daughter having a medical emergency. So I called in advance to reschedule. They rescheduled me for a date and time I specifically told them in advance that I wasn't sure I could make. Nonetheless they penciled me in. When I called to reschedule that appointment, they said they were no longer interested in having me as a patient and took my $150.00 deposit. Rude and obnoxious behavior. Completely unsympathetic. Do not take your business here. Ridiculous. read more

I work in the loyalty business - the ability to stimulate a customer enough to have them publicly advocate for a good or service is the ultimate sign of doing right by the business to the customer. I enthusiastically give five stars to Dr. Ruparelia and his staff not only for the quality of the dental work performed, but how everything in the experience is carefully tailored to keep you coming back as a happy customer. The front desk staff is courteous and always on top of reminders for future visits. I receive a call and also a text message alert prior to visits to ensure you remember the appointment. The office itself is bright and very modern. I've never had to wait past my stated appointment time, they are always on time and respectful of schedules. Dental work can make folks apprehensive. I always felt the same way. It brings back memories of long hours spent in a chair. The best part of the visits to Cascades is that they are extremely efficient but also fun and light-hearted as they attend to your dental work. The hygienists I've worked with have been extremely thoughtful but very diligent in their work. Dr. Ruparelia advises on every visit and has provided guidance on only what is necessary to keep my teeth and gums healthy. The technology appears to be first-class - you can tell that a lot of thought and cost went into ensuring the practice is at the top of the grade. The biggest compliment I can give Cascades is my persistent recommendation to family and friends that they should consider Cascades for their family dentistry needs. They really set the bar high from beginning to end, and have my full loyalty moving forward. read more

I've been going to Cascades Center for Dental health for a while now-they treat my entire family. The hygienists are top notch, friendly and informative. Both Dr. H and Dr. R are exceptional. Dental work can be very expensive and they do everything they can to get the costs down. They offer sedation in a few different forms if you are feeling nervous about getting some work done. They don't lecture, they make you feel comfortable from the start. Their main goal is for you to have a healthy and beautiful smile-they are willing to do everything they can to achieve that. read more

Dr. Hagert and the team at Cascades Dental always make my visits and procedures as easy as possible. Dr. Hagert always takes the time to explain what is going on and answers any questions I might have. Like most people I do not enjoy the dentist, however, I cannot say enough about the team at Cascades Dental. I would definitely recommend them to anyone looking for quality dental services. read more

Having spent the last 15 months having a lot of major dental work done, due to several years of neglect, and general dentist phobia, I can say that Dr. R and his wonderful staff were beyond fantastic. They take the time to explain all procedures, and to ensured my comfort during and after each appointment. It took a lot for me to trust a dentist again, but I can say that Dr. R and his team took great care with me, and I now have my smile and teeth restored to where I know they are both healthy, and beautiful! read more

Nice place, very friendly people. The commercial I hear on the radio is not entirely accurate. They say convinent financing options when there is only one. And if you don't have very good credit you will not be approved. You need the financing unless you have access to a lot of cash because the services are very expensive. read more

I first went to Cascades Dental due to an issue with TMJ in which my jaw became locked in an open state. My previous dentist had had given me muscle relaxers and sent me on my way. After 3 weeks of jaw issues I saw Dr. Ruparelia and within 5 minutes he was able to manually maneuver my jaw back into correct alignment! The entire staff was so friendly and they made sure that my comfort was their priority. I have since become a regular patient and have been impressed by the thoroughness of the routine dental checks and their ability to perform on the spot treatments, such as deep cleaning, without having to schedule another appointment to come back. My entire family has now switched over as well and my husband agreed it is a night and day difference in the service/care we are now receiving. The children just had their first checkup there and loved the staff and the free goodies ;) I would highly recommend Cascades dental for both adults and children! read more

Hate the dentist? Me too! I had a few years of neglect when I came to their office. They have been so nice and have made me a compliant patient. Though I don't look forward to the visits they do make it as nice as it possibly can be. I also appreciate the technology and new techniques they utilize. When work is extensive they don't have the multiple visit issues, they have a lot of the equipment in house. Also comparing there cleanings to the ones friends get it seems there is much more focus on overall health and preventative measures. But without the guilt. read more