I had a partial hysterectomy (uterus and fallopian tubes out; ovaries and cervix stay) by Dr. Tan…read moreand team 10 days ago, and am so grateful and relieved. I had a huge uterine fibroid that had my period coming every 21-23 days (totally unacceptable) and causing extremely heavy bleeding and clotting. I was bleeding through multi-layered cloth pads, underwear and clothing and onto my car seat within about 30 minutes. FYI: This was not self-diagnosed perimenopause, and clotting is actually NOT normal. At 44, never having wanted kids, with no fertility to maintain, and wanting to avoid later surgeries due to fibroid recurrence, I went with my doctor's recommendation of partial hysterectomy. Dr. Tan was recommended by a friend and strongly endorsed by my Kaiser OB-GYN, who has known Dr. Tan for 20 years. And I see why: Dr. Tan is WONDERFUL, and so is everyone she works with. I was terrified of surgery, and I no longer am. Kaiser took MANY steps that other hospital systems do not take to optimize my outcomes: blood labs weeks prior to surgery that caught my severe anemia, with enough time to start an iron supplement before surgery. A surgery box with an electrolyte drink and antibacterial wipes to use before surgery. Multiple checks of my medical history. Email introductions from my anesthetist. It was honestly a lot to keep up with before surgery, but I was relieved and grateful it was happening. On the day of, my entire surgical team at Kaiser was amazing: cool nurses who explained every single thing and why it was happening; painless IV insertion; warm air being blown beneath bed covers so I was never cold; more disinfecting of my nose (where staph lives) and abdominal area; just a nice calm, kind, professional atmosphere for about two hours of prep when I arrived until I was wheeled in for surgery. And, by the time I was, *every single person* in that OR had walked by my pre-op bed to introduce themselves earlier, so no one was a stranger. It was night and day from other hospital systems, where you rarely see the same face twice, don't know who anyone is (or why they're even present and billing you), and almost aren't treated like a human being. My recovery has been so easy and smooth. It's abdominal surgery, so it was sore sometimes. But I was not loopy from anesthesia at all; I remember everything from the moment I woke up until I got home. I did several short, slow, flat walks the following day, and on day #2 I walked one flat mile. I did not need the opioids for pain and only used lite Aleve and Tylenol for about a week. I credit Dr. Tan and her team with this. I feel so much better with that enormous tumor gone, my iron levels coming back and my anemia going away, and NO MORE PERIODS or birth control, ever, to worry about. I cannot believe how much better I already feel.

God Bless Dr. Lily Tan and her team! Amazing doctor! My friend found her here, on Yelp and after…read morereading a few reviews, I knew that I found MY doctor to perform Total Hysterectomy on me. I had my surgery 3 days ago, on December 28th, 2018. It was Robotic Laporoscopic surgery and it was done flawlessly!!! Dr. Tan is so pleasant, down to earth, kind and very attentive! And her operating team, her assistant; the anesthesiologist Scott and his assistant Jeff - all entire team are wonderful! All so simple to communicate, with humor and so assuring...I felt at complete ease going into my surgery. I went home in a few hours, and from the first night after surgery, I walk, sit down and stand up myself, I experienced very little pain at all! Last time I took 500 Mg. Tylenol 28 hours after my surgery to just make sure I can sleep through the night. 3rd night went normal, I slept, if I needed to turn, I was turning, not using any supporting pillows and was getting up and laying down by MYSELF!!!! Very little of someone else's assistance needed only to put my underwear and the socks on and help me towel dry my feet after the shower. Now I am ready to start New Year fresh, rejuvenated, happy and s-o-o-o relieved!!!! Happy to begin New! Thank you, dear Dr, Tan and your magical TEAM! GOD BLESS!

Dr. Givens helped us get pregnant and did an awesome job. She took the time to consult with us and…read morereview my medical file before giving us any treatment, and when she began treatment, I got pregnant within 2 months (and we'd been trying for a year!) She's a good blend of personal, professional and "tell it like it is." I would highly recommend seeing her. On a side note, I've seen some of the other Dr.'s in the office and some are good, but there's one that's not particularly good - horrible bedside manner and rough. Don't know his name, however. Stick with Dr. Givens!

Dr. Givens is an amazing physician; not because she knows her stuff and is kind and compassionate,…read morebut more because she is a real person who is open to discussing and implementing ideas that patients may bring. After much difficulty, I have a 6 and a 3 year old. Both are charming and nutty and fun and exasperating. I get to have all the experiences that 'regular' people do with children! IVF isn't easy, in fact, it's a grueling and emotionally and physically challenging endeavor. Less for some, but more for others. Three miscarriages left me despondent and questioning whether to continue. But they and I did, and I'm forever grateful. I brought my son in to visit when he was 4, and explained that Dr. Givens 'made' him. So much easier than bird and bees! Mostly, I'm a research hound, a doctor and probably the worst patient they could have. The time she and they took to help me achieve this goal of having kids was above and beyond any call of duty. I'd recommend PFC for a multitude of reasons, not the least of which is that it is because they are not affiliated directly with a university, they are able to customize protocols for patients. Without the pressure to publish and conduct ongoing clinical trials that mandate a particular protocol, they have flexibility to do exactly what they think is best. If you want to contact me directly, ask Dr. Givens to pass on your number or email.

I've debated for AGES whether to write this and I hate that I have to. But when I got a letter…read moresaying she was moving to a 6K/annum concierge model "but would serve as my point of contact for general medicine too" I basically had to breathe into a bag. I've had PTSD from medical malfeasance since childhood, so when I say I trusted Ricki with my life for almost 20 years, it's not nothing. I saw her as a friend (like I've been a guest in her home/ socialized w her outside the office). I couldn't afford her -- cut the food budget! I left San Francisco and it took most of a day to accommodate an appt? worth it. She name-drops famous people she knows and or treats? Fine, whatever. During a serious PTSD escalation a few years ago, a psychiatrist threw enough pharma spaghetti at me that I unexpectedly developed a physical dependency on a benzodiazpiene. (I was on a medication that can cause seizures so this was serious). Ricki offered to oversee a taper and literally conditioned it on me not trying to "tough it out" and to call immediately if any adjustment needed to be made. it was months before I needed to take her up on that, but when i thought i'd successfully completed weaning off his crud, I unfortunately did enter a gnarly discontinuation syndrome. So I did as I'd been instructed and phoned in a request for one more refill of the taper medication and advice on how to schedule the doses so it could truly be the last round. "Ricki is no longer comfortable overseeing this. We're not able to process your refill." No context. no explanation. No "Hey let us know if you have a grand mal!" I have no idea why. All I know is she wantonly abandoned care she had promised to provide, utterly broke my trust and left me in pain and scared out of my mind. I tried to schedule a phone call to understand what had actually happened: we had a 15 minute call (8 minutes of which i spent on hold, i made a note of it) where she refused to engage with my questions, made some airy remarks about pyschiatrists who take insurance... and then BILLED ME FOR IT. The nurses in her practice are great. In her heyday, so was she. Had she ever given me the basic human courtesy of acknowledging the rupture, I'd still be her patient. She is not safe as a "one stop shop" general practice doctor. She entitles herself to decide when she does and does not have to honor her commitment to provide care. You won't see it coming, she will not apologize or explain, but she will charge you 6K a year for it. I cared about Ricki in a way I've never cared about a physician before. And she betrayed me when i was at my most vulnerable. She broke my heart.

Ricki Pollycove is the best Gyn anywhere. She has saved my life several times. When no other…read morephysicians could help me, and I was extremely ill. She understood my history and put me back in the correct direction. Yes, she's concierge, but any excellent physician has to be in order to be compensated reasonably. I'm forever grateful for 30 plus years of care from Dr Pollycove.

Dr Bourgault delivered my son, 7 weeks early in the middle of the night in an emergency c-section…read more She and her team turned a scary experience into one I can still look back on happily. Also, my c-section scar is non-existent.

I really appreciate how Dr. Bourgault remembers and takes notes on each visit. I definitely…read morerecommend Dr. Bourgault as a very friendly and personable obgyn who can make you feel comfortable.

It used to be a real pain to schedule an appointment with Dr. Chen, so I was tempted to only give…read morefour stars because of that, but I realized that the last time I called for my annual check-up, it was easy and smooth, so they must have fixed that problem. And I love Dr. Chen. She's delivered two of my three sons and taken care of me through test scares and health worries for many years. As other reviewers have mentioned, her practice is busy, so sometimes I've had to reschedule because she still delivers babies. And sometimes I've had to wait, because once you're in the exam room with her, she really focuses on you and takes the time to answer your questions and do a really thorough exam rather than hustling you out to keep on schedule. I've always found her warm and caring and knowledgable, and she keeps very current with the latest research on women's health.

This doctor delivered my first child a very long time ago. She shamed me during a very long pitocin…read moreinduced labor. Shamed me because I was in intense pain. I've never forgotten this.

Given that I never had the opportunity to establish care, I cannot speak on her as a provider…read more However, I'm not sure how anyone can possibly even make an appointment. I made an appointment in March for late June (first available for new patients), the appointment was then canceled by her office. I tried to reschedule and I was offered even later a later date and was told they could try to squeeze me in before August, but the scheduling coordinator would have to call me back. I never got a call back. I called a third time and the call desk rep told me the scheduling coordinator would have to call me back - LOL! This time I did get a call back from the scheduling coordinator and they asked me what kind of an appointment I was trying to schedule. At that point I realized, this relationship was over before it started.

Dr. Bason-Mitchell is best doctor I've ever had. There is no othe doctor I've visited who made me…read morefeel as seen and heard or provided me with care I felt so confident in. She's smart, thoughful, personable, up on the latest research and talks to you like a friend or sister would. She has her opinions but if I push back on anything her response would be "OK if you want to," explaining the risks. Yes, I've had to wait sometimes and been rescheduled. Once, I was even 20-25 minutes late because I had trouble parking and I even heard her go yikes she still expects to be seen. But she's a human and most of my doctors experiences feel cold and rushed; they don't with her. She related to my nervousness about having unplanned twins and always took a very practical approach to my care thinking through complications and scheduling issues. I adore her.

I came to see Dr. Petit because my cervix was shortening at 20 weeks and I was starting to dilate…read more Dr. Petit came in highly recommended and she lived up to her reputation. She was kind and explained us our options. We decided to move forward with the surgery and had it done the next morning. She's very professional and talented. I am so so grateful for her, she saved our daughter. I delivered a beautiful healthy baby at 39.5 weeks and she's 4.5 years now and thriving.

At my 20wk ultrasound, I was told my pregnancy would be considered high risk due to a short…read morecervical length. Within 48hrs I was in front of Dr. Pettit and 3 days later she successfully operated on me. Dr. Pettit is not only a skilled surgeon- she's a great human. She took the time to get to know me and my partner. She clearly explained my condition & my options and helped me weigh the pros and cons. She answered all my questions no matter how trivial or how many I had. Over our time working together, I also got to know her, her sense of humor, and I got to learn a bit about her own kids. These moments of humanity and compassion are the first to come to mind when I think back on my time as her patient. Dr. Pettit's patients are people who are going through one of the toughest moments of their lives. I felt as if I'd lost all control of my pregnancy and I was so scared of what the future would hold. Dr. Pettit made me feel like I had someone to shoulder the burden with me. I was so grateful to have this intelligent, compassionate, and experienced doctor that I could trust during such a difficult moment in life. Thank you Dr. Pettit (and our staff) for all you did for me and my baby! P.S. my baby was born 40wks + 5 days - THANK YOU DR. PETTIT

Dr. Robertson is a rockstar. She saw us through the difficult high-risk births of our 3 daughters…read more(who are now in their teens)...... Her abilities, caring and connection with both mom and dad were priceles

Dr. Robertson is a fantastic and intuitive high risk OB/GYN. She absolutely saved mine and my…read moredaughter's life. I had not realized at the time that things were so serious, but she truly did make a life-altering decision. The CON (and why minus 1-star): Dr. Robertson runs LATE. And sometimes she runs very late. In fact, the first time I was supposed to see her, she was running 2 hours behind! I had to leave and go to Starbucks and wait for them to call me back on my cell phone because I was not going to wait in the waiting room for 2 hours. I was livid and when I finally saw her for the first time, I gently, but sternly let her have it. I told her how much I did not appreciate it, that my time was valuable, and did she always run this late because I would not continue seeing her if so, etc., etc. And I was right. She was apologetic, but let me know that she runs late because she does not rush her patients and will spend as much time as is needed with them. Given that she is a high-risk OB/GYN, and only in hindsight, this makes absolute sense. The PROS: She is careful, methodical, diligent, and confident in her expertise. It was only at my next appointment with her that I truly understood the benefit of her approach of spending as much time as is needed with her patients. I had gone in for my regular OB check at about 31 weeks and then I was going to return to work. She was thorough, and it was clear she had looked carefully at my chart. She answered my questions in a professional and non-condescending manner. She examined me and said things seemed to be looking good, but given my medical history and issues up to that point, she had me go down to ultrasound to be sure. She told me to come back afterward and we would discuss the findings. The findings were that my scrumptious 2lb 9 oz baby girl was not weighing what she should given her gestational age. She handed me my entire medical chart and told me to head on down to the main hospital to get checked out. I ended up being admitted to the hospital for 5 days before having a C-Section because she was in distress and not growing properly. Daughter is perfectly fine and a wonderful handful 14 months later. I have seen quite a few physicians on OB/GYN service at UCSF because you can see who you want based on their expertise/specialization or your whim, basically. I like that. I have not been happy with every doc on the service either. When I went for my postnatal checkup, I apologized to her for being so upset with her during my first visit (I don't even think she really remembered that). And I expressed my understanding of the value in taking extra time with patients. I've seen the "speedy, know-it-all" doctors on service, and I'd take Dr. Robertson and a Starbucks latte while I wait, any day!