Dr. Ables and his entire veterinary team are absolutely incredible. I brought in my Belgian…read moreMalinois--who can be a lot to handle--and they showed nothing but patience, understanding, and genuine care from start to finish. They never made me feel rushed or judged, and they took the time to make sure my dog felt as comfortable as possible. You can tell they're not just skilled at what they do--they truly love what they do. Every interaction felt thoughtful and intentional, and their professionalism gave me so much confidence that my dog was in the best hands. It's not easy to find a vet team that balances expertise with compassion this well, but Dr. Ables and his staff absolutely do. I'm beyond grateful and wouldn't trust anyone else with my dog's care. Highly, highly recommend.

We brought Pippa here for an abscess/wound on her hindquarters and paid nearly $900 for her…read moreemergency visit, sedation, wound repair, medications, and other treatment. Our original invoice specifically states "Please schedule a 7 day recheck -- $0.00," "Suture Removal in 12-14 days -- $0.00," and "READY TO GO -- All Services in Visit List -- $0.00." Based on that invoice, we reasonably understood the 7-day recheck to be part of her postoperative care. When we returned for that scheduled recheck, we waited about an hour and the doctor looked at her incision for approximately a minute. We were then charged an additional $55. When we questioned the charge and pointed out what our original invoice said, we were told that although the recheck appears as $0 on the original invoice, they charge for the doctor visit when you actually return. That explanation made very little sense to us. The invoice has separate "Price" and "Total" columns, and the 7-day recheck is listed as $0.00 in both. If the recheck actually carried an additional $55 exam fee that simply wasn't being charged on the day of Pippa's procedure, we would have expected that fee to be reflected in the price or, at minimum, clearly disclosed to us. Instead, the requested postoperative recheck was presented on our invoice as a $0 service, and we were only told about the additional fee after we returned for it. We asked that our concern be sent to management and requested a refund. When we returned again for Pippa's suture removal, we brought it up and were told management still had not responded. It has now been approximately two weeks since our initial complaint and we still have not received a response. The $55 itself isn't the main reason for this review. What bothers us is the way the postoperative care was handled. After spending nearly $900 treating our cat, we expected the practice to be concerned with making sure her surgical wound was healing properly without turning a very brief scheduled postoperative check into another unexpected charge. The lack of response from management after we specifically raised the issue has made the experience even more disappointing. It left us feeling that collecting an additional fee for a quick follow-up was more important than providing transparent, patient-centered postoperative care. Pippa's medical treatment itself so far appears successful, and we're grateful that her wound is healing. But the billing practices and lack of communication afterward have caused us to lose confidence in this practice, and we will be taking our pets elsewhere in the future.

They are terrible in costumer service and how they treat dogs. My dog is a Maltipoo and they shaved…read moreall of her hair because she had some knots, like it was the first time my dog has knots, they never did that before, never. I have been taking my dog for years to this place, now something has happened, for sure. They didn't take responsibility for it UPDATE We don't need to be banned, we won't come back even if it's free. Here are pictures to proof your incompetence UPDATE Why are you guys deleting pictures of my dog "before and after" it could be because that shows your incompetence..? You want me to be polite..? We have been going to your place since you guys opened and my dog has always has the same hair and mat. No excuse to do what you guys did Don't try to excuse your incompetence Yes, you called my wife for permission to cut some mat but never mentioned that you were shaving her whole body. Help me understand here, 9 years, we have taken our dog with you guys for 9 years and NEVER did this, NEVER. You guys always brushed and tidy with the same hair and mats and this time you couldn't do it.....this time shaving was easier. You said #7 now and when I called you to complain you said #5 to me, so what is it..?

I have been using this hotel for years. They are always, absolutely amazing. I love the pictures,…read moreand the bathing is exemplary. Thank you so much.

First time using Barkhaus and all I can say it that I had a great experience with them. Z and the…read moreteam took care of my cat for 9 days and did an excellent job. I really appreciated the regular updates. they kept me informed with messages and photos, which gave me peace of mind while I was away. Not only was my cat well cared for and happy, but I also came home to a clean and well maintained house. It's like no one even stepped foot in our house. It's clear they are both responsible and attentive. I would definitely recommend them to anyone looking for a reliable and caring pet sitter, and I would happily book them again in the future. :) Thank you very much, Barkhaus!!!

it was hard to convince my husband to use a service for our dog. But Zenia quickly showed she was…read moreperfect. She is dependable, but also flexible. She adjusts to the needs of the dog. Our dog likes a routine and Zenia was able to read her wishes. She closely watches and picks up on clues. Zenia also followed instructions without judgment. Everyday we had videos and pictures while we were gone, reassuring us that Zenia understood what our dog needed and that our dog was happy. She worked well with our anxious big dog and her nervous parents.

I recently used Kristy's Animal Care Service to pet sit my dog Stella for two nights, and I…read morecouldn't be happier with the experience. Kristy was amazing--she sent regular photos and updates, responded quickly, and truly went above and beyond to make sure Stella felt safe and comfortable. Stella is a Min Pin/Chihuahua mix and can be very nervous around new people, but Kristy was so patient and gentle that Stella warmed up to her in no time. It gave me so much peace of mind knowing my fur baby was in such caring hands. This was my first time using a pet sitting service, and I'm so grateful it was such a positive experience. I would absolutely recommend Kristy to anyone looking for someone trustworthy, attentive, and genuinely caring. Thank you again! We will be using her again!

We boarded our dog with Kristy for two nights last weekend and we are so happy with how easy the…read morehandover was, the backyard is a dog's paradise to explore, she and our dog seemed to bond great from the first minute. We received video and photo updates and he truly was having a blast! Thank you again!