Starstruck Grooming Salon

4.5 (179 reviews)

Pet Groomers

Closed • 9:00 am - 3:00 pm

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Services - Starstruck Grooming Salon

Bath and groom only

Starstruck Grooming Salon Photos

Starstruck Grooming Salon - Beautiful Bella - Pet Groomers Near Me - Corona, California

Starstruck Grooming Salon - She got zoomies and lost 1 bow but still cute. - Pet Groomers Near Me - Corona, California

Starstruck Grooming Salon - Pet Groomers Near Me - Corona, California

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Starstruck Grooming Salon - How is hair looked after they regroomed him. It looks 10x better now - Pet Groomers Near Me - Corona, California

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This is the only groomer I take my dog to. Thank you for being so patient with him and his temperament. He smells so good too

My beautiful Bella was groomed at Star Struck groomers and I couldn't be happier. Professional, eager to please group of caring ladies did exactly what I asked for and took excellent care of her. Highly recommend this place, will always take my pet to them now.

I always bring my little yorkie mix in and they always take good care of her and leave her looking great!

Jinga C.

Thank you Starstruck Grooming for making my 15yr australian mix beautiful again I know it took 2 people to takencareher but I know she'll feel nice and cool this summer. I forgot who groomed her but Thank you

We have taken our German Shepherd dog to Starstruck Grooming Salon for a few years and have been very happy. She sheds quite a bit, but working with Starstruck, we learned to request the perfect trim, which greatly reduces shedding. Today, we picked up our dog again, and she had perfect grooming: behind her front legs and between her toes, your hind end (a baboon cut), and her tail trimmed. She looks fantastic. Thank you, Starstruck Groom Salon!

I really liked this place but when i got my dog back i noticed she has a bald spot on her head that wasnt there before.

Vivian M.

I absolutely love bringing my dog Koda here! He's a very anxious mini goldendoodle who absolutely hates being touched but the groomers here are so understanding and professional they know how to handle him. The staff communicates very well with you and provides feedback which I love!

sarah b.

This place is amazing!!! They have great customer service, and they do great work. They are honest and treat your fur babies with Tlc.

Guillermo F.

My cat and my dog had the best haircut ever! I was worried particularly with my dog because I have a standard poodle and I am kinda picky with her haircut, but Aylin did amazing work, I really like it, thanks for your great job! I'll come back for sure.

Front view of haircut. His ear are way too short compared to the rest of his hair

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Karyn P.

Elite 26

80

237

127

8 months ago

Took our new Morkie in to be groomed. They did a stellar job, was done in less than 2 hours (love that they don't keep your pet all day... ) She was quite "messy" with a lot of hair...We love her new look and she's so easy to brush now. She will definitely be a regular read more

Starstruck Grooming Salon - First day with our new puppy - Pet Groomers Near Me - Corona, California

Starstruck Grooming Salon - Gracie all groomed - Pet Groomers Near Me - Corona, California

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Taylor K.

0

6

2

3 months ago

Words can't even express how much I love this place!! I moved and am almost 40 minutes away but still chose them over any other groomer. I seriously trust these beautiful ladies with my animals life and they do such an amazing job. They have taken care of fleas, matting, and anal gland issues with no issues. Very wholesome and friendly business. Would be a dream to work for them someday! read more

Starstruck Grooming Salon - Doggy - Pet Groomers Near Me - Corona, California

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Mamaduckie C.

0

24

1

3 months ago

Kindness and compassion for our new furry member of the family. He is a rescue and they took extra care to make sure he felt at ease.

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David S.

0

15

8

2 months ago

Had been a client at starstruck for over 5 years. Brought in my two dogs and my dad's dog every 6 weeks. 2 weeks ago made appt for my dad's dog, he is 97 and lives in assisted living facility, Thursday stopped by his place to remind him of appt and he did not recall our conversation 2 days prior and had his dog groomed by someone who comes to the facility and said they could groom his dog . Appt was for Friday at noon, this occurred Thursday evening. Texted starstruck 7pm Thursday notifying them of the situation and canceling the noon appt fri. They replied no worries see you in a few weeks. Had just been there with my dog a week prior to this! About an hour later received text stating they were charging me 38 dollars for canceling and no 24 hr notification. In spite of me being a client for over 5 years and my dad's situation!!! They obviously in addition to being callous, no empathy and no business acumen have no loyalty themselves. Consistently been charged $65 for each dog and always tipped $15 per dog. So they now will never enjoy my business and$$ fir $34. Talk about stepping over a dollar to pick up a penny. Found new groomer who charges $45 not 65 and seems very happy having my business read more

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M N.

0

203

52

9 months ago

This is the only groomer I take my dog to. Thank you for being so patient with him and his temperament. He smells so good too read more

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Jenny R.

1

31

8

9 months ago

Absolutely love this place and the way they treat their animals! My dog always turns out looking great. The staff are so friendly and they treat your little ones like they are their own! I am so happy I found this place. read more

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Jean D.

0

6

1

1 year ago

My beautiful Bella was groomed at Star Struck groomers and I couldn't be happier. Professional, eager to please group of caring ladies did exactly what I asked for and took excellent care of her. Highly recommend this place, will always take my pet to them now. read more

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Giselle ..

0

4

1

10 months ago

I came to this shop a few times and had some good experiences. However, they randomly started to increase the price more and more each time. Not only that, they cut my dog's tail last time and I ended up having to pay $300 for medical bills. I still gave 2 stars since they gave me a refund but didn't really cover anything. Beware read more

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Michelle A.

0

7

1

11 months ago

I always bring my little yorkie mix in and they always take good care of her and leave her looking great! read more

Starstruck Grooming Salon - Minnie's haircut - Pet Groomers Near Me - Corona, California

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Jinga C.

0

3

5

2 years ago

Thank you Starstruck Grooming for making my 15yr australian mix beautiful again I know it took 2 people to takencareher but I know she'll feel nice and cool this summer. I forgot who groomed her but Thank you read more

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Christie F.

0

9

0

8 months ago

We have used Star Struck Grooming for many years now. They are the best groomers, caring, professional and they do an excellent job. I cannot say enough, you will not be disappointed! read more

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Kj S.

0

10

2

2 years ago

We have taken our German Shepherd dog to Starstruck Grooming Salon for a few years and have been very happy. She sheds quite a bit, but working with Starstruck, we learned to request the perfect trim, which greatly reduces shedding. Today, we picked up our dog again, and she had perfect grooming: behind her front legs and between her toes, your hind end (a baboon cut), and her tail trimmed. She looks fantastic. Thank you, Starstruck Groom Salon! read more

Starstruck Grooming Salon - Our dog was perfectly trimmed - Pet Groomers Near Me - Corona, California

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Kay L.

Elite 24

48

149

51

1 year ago

So happy we have found our new groomer in the area! Prior to finding this spot, we've driven 35 miles away to get my shih tzu groomed. But thank goodness Starstruck is only 5 minutes away from home!! Very professional and friendly service, not to mention quick, they did exactly what I had asked for and my boy seemed very happy when we picked him up. Thanks so much, we'll be back! read more

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Mariah G.

0

6

1

1 year ago

I really liked this place but when i got my dog back i noticed she has a bald spot on her head that wasnt there before. read more

Starstruck Grooming Salon - Bald spot - Pet Groomers Near Me - Corona, California

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Kassandra C.

30

92

88

2 years ago

Update after 2 years of using Starstruck: Two years later and my opinion/review is still unchanged! I'm still bringing my 18 pound yorkiepoo here. They are often able to still squeeze me in last minute as my schedule is constantly changing. The staff is always so friendly, the prices have gone up, but are still very affordable compared to other grooming, salons, and they get you in and out much faster than other salons. My appointment time is usually one and a half to two hours for a full grooming with teeth brushing. My dog Kobe leaves so cute and happy each time. We used to have Aylin do his grooming, and she did an amazing job each time! Since she's left, our last visit we had Rachel greet us at the door and Mary Ann do his cut. All these girls are wonderful! read more

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Michelle N.

32

62

66

2 years ago

I'm very happy we found this place. Been going to petsmart and other groomers for our dogs but either they did a really bad job or the price was so high. Starstruck grooming salon did a really good job on our maltipoo and poodle. They are both looking good, smell great, even after a week. Price is so much more affordable compared to other places. They said we can always bring our dogs in for face and nail trim without needing to schedule an appointment. Will def come back and tell our friends and neighbors of this salon. read more

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Vivian M.

0

3

2 years ago

I absolutely love bringing my dog Koda here! He's a very anxious mini goldendoodle who absolutely hates being touched but the groomers here are so understanding and professional they know how to handle him. The staff communicates very well with you and provides feedback which I love! read more

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sarah b.

44

29

404

2 years ago

This place is amazing!!! They have great customer service, and they do great work. They are honest and treat your fur babies with Tlc. read more

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Guillermo F.

0

1

4 years ago

My cat and my dog had the best haircut ever! I was worried particularly with my dog because I have a standard poodle and I am kinda picky with her haircut, but Aylin did amazing work, I really like it, thanks for your great job! I'll come back for sure. read more

Starstruck Grooming Salon - My dog 3.3 - Pet Groomers Near Me - Corona, California

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Kristen B.

68

27

1

2 years ago

How have I never tried this place before?! I brought my boy Charlie in for a haircut and bath. Once I arrived I was greeted and helped right away. The girl at the front desk was very friendly and asked all the right questions about what i wanted for my baby. Now I am EXTREMELY picky and like my boy to look a certain way. When i picked up Charlie he looked better than i could ask for!!! He smelled great and was such a happy boy. This will FOREVER be my new spot! Thank you to all at starstruck for exceeding my expectations!!! read more

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Tahmarah O.

1

19

22

3 years ago

Initially I had a problem with the way my dogs grooming came out. I told them specifically I didn't want his ears cut at all but because he was matted they ended up cutting it all off. The issue was that their was no communication at all about it because the rest of his haircut did not match his ears as you can see in the picture. After speaking to the owner she was very helpful and provided amazing customer service. She let me bring my dog back a couple days later to get him re-groomed free of charge, which I truly appreciate. It looked 10x better and I'm happy overall with my experience and the service I received. read more

Starstruck Grooming Salon - Front view of haircut. His ear are way too short compared to the rest of his hair - Pet Groomers Near Me - Corona, California

Starstruck Grooming Salon - What his hair normally looks like when he hasn't been groomed - Pet Groomers Near Me - Corona, California

Starstruck Grooming Salon - Side view of his 1st haircut - Pet Groomers Near Me - Corona, California

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Carolyn L.

187

8

4

4 years ago

Today was our first time at this grooming salon. Been going to the same one for a couple of years with my mini-schnauzer. He was always shaking when we drove up and he recognized the building. The groomer called him a brat the last time I took him and figured she didn't have much patience with him. So I did a lot of searching for another. I looked at mobile groomers and several different grooming shops. I liked what the reviews said -- they had the same experience I did with concern for our sweet Cooper. Today he didn't get so nervous and they said he did Great. And Eileen she did a great job of grooming him. We'll definetely be going back. Already have an appointment for February. Carolyn L. read more

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Clara T.

0

2

0

2 years ago

Amazing I love how great they are with my baby They are very professional and kind and take great care of my little ones read more

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Deanna S.

0

2

0

2 years ago

Excellent services Reasonably priced Excellent treatment of animals Friendly service Experienced with all breeds and sizes of dogs Makes my dog feel like a queen read more

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Mariel V.

0

21

9

2 years ago

review changed since last time recent service not good at all cut my dogs hair to the skin requested .#5 did not follow nor even call about it read more

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Gucci G.

2

16

1

2 years ago

I just wanted to comment that these groomers are amazing and will always make sure the dogs and cats come home clean and smooth! Even if the animals are hard to handle, they treat the babies as their own! Thank you Starstruck! read more

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Marie A.

70

8

0

2 years ago

I brought in my two Siberian huskies today all the staff was very friendly and helpful. They did a great job on them! I was very happy with how soft and clean they looked. I would highly recommend this place. Looking forward to their next appointment. read more

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Margarita N.

0

7

2 years ago

It is an excellent place, they always have excellent service and are reliable in their work. I have been with them for 3 years. They suggested how I could take care of my pet's hair so that it would not get tangled and their prices are very affordable. read more

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L S.

0

5

1

3 years ago

They have a new groomer that dictates the price they choose. There were once prices at the front desk. NO MORE! I was a long time customer, then suddenly I was charged 100 dollars for a bath and minor tidy of ears and nails and very small area of butt only. Very poor job, and the next day my dog has red ears and cuts inside and discharge. BOTH EARS! They injured my dog and didn't take responsibility for it. Defended themselves and didn't care. My dog is just over 2 years old and inside all the time. We have zero issues with her VET ever. Excellent health record. Starstuck - you should have accepted responsibility and said sorry and fired the groomer that did this and refund my money. I have paid you for more than 20 grooming in past years. SHAME ON YOU! read more

Starstruck Grooming Salon - Cuts n Scabs all over inside both of my dogs ears. This is NOT an ear infection. Starstuck injuried my dog!!! - Pet Groomers Near Me - Corona, California

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Brenda R.

7

26

21

4 years ago

This is the second time taking my mini Schnauzer to Starstruck Grooming and both times I've loved his cut! Wow the lady in the front was very loving towards him even though he was overly hyper and the person who groomed him did amazing at the schnauzer cut. read more

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Erica C.

180

73

37

2 years ago

My pup lovedddd this place ! He is usually VERY high anxiety so I was extremely nervous about bringing him to a new groomer.. he did amazing !! That says a lot about the staff ! I can't wait to book Shiloh's next appointment read more

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Ana R.

0

14

13

2 years ago

Another fantastic job from Star Struck groomers, Mia's cut is absolutely perfect. The groomers are skilled beyond words and work fast to get your furry baby in and out when promised. I highly recommend them, I promise you won't be disappointed. Thank you again!! read more

Starstruck Grooming Salon - Star struck has done another perfect grooming I highly recommend them, I promise you won't be disappointed - Pet Groomers Near Me - Corona, California

Starstruck Grooming Salon - Mia - Pet Groomers Near Me - Corona, California

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Cameron M.

0

14

3

4 years ago

Flynn was in need of a groomer being this was his first grooming as a puppy. We were ready to go to petsmart due to Christmas coming so closely but I am so glad we didn't! The staff are extremely friendly, they are super communicative and really care about your four legged friend. The shop advised against gland expression due to it being Flynn's first grooming experience and not wanting to leave resentment when it comes down to needing to come back.( I appreciated this). Overall, 5 star rating due to the amazing staff, service, and care for my little guy! read more

Starstruck Grooming Salon - Flynn after a great grooming! - Pet Groomers Near Me - Corona, California

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Lisa T.

664

8

2

2 years ago

We love starstruck grooming! They always do a great job at our dog's haircut. Highly recommend to poodle/poodle mix pawrents. Groomers are professional, responsive, and caring! Pricing is also very reasonable. My dog is happy when she comes home as well! read more

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Cynthia G.

83

33

38

6 years ago

We recently moved to the Corona area from Orange County and we were in need of a new groomer for our maltipoo. Starstruck Grooming had great reviews on Yelp and their website described the services available with affordable pricing. We decided to do the full grooming and called to make an appointment. Quick and easy to schedule. On the day of our appointment, our dog was the first pup of the day and she was done within about 90 mins! She looked great and even had a cute fall flower attached to her collar. She was in a good mood when she came home- no issues at all with her haircut! So glad we found a great spot on our first try, we will definitely be bring our girl here for future grooming needs. read more

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Erika M.

1

19

20

6 years ago

This was my first time coming here to get my dog groomed and I was super happy with the results. I had a immediate smile the minute I saw my dog. My dog is an Australian shepherd and his coat was getting super long, he was in desperate need of a makeover. I typically take my dog to petsmart, he is always hesitant about going past their gate. One thing about their grooming services there is that they take HOURS!!! So I was super shocked to find out that my dog was done in about 2 hours! My dog also didn't hesitate to walk past the gate with the groomer either which I was happy about. They did a great job and he came out with a cute Christmas bandana! exceeded my expectations!! Definitely will be coming here again. read more

Starstruck Grooming Salon - My Australian Shepherd - Pet Groomers Near Me - Corona, California

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C J.

0

14

13

2 years ago

My dog was cut and no one informed me. They also went up in their price at the very last minute. Normally if there is a price increase, I am informed prior. This was truly disappointing. read more

Starstruck Grooming Salon - Cut on the back of the neck. - Pet Groomers Near Me - Corona, California

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Patty G.

66

12

3

3 years ago

The business is nearby our home easy and convenient drive but didn't deliver what they promised. I texted them a few days before my appointment to see if they had a groomer that could do a long clip style for a labradoodle and they said yes. I reminded them at drop off that I wanted the same wavy version of our dog as he was but shorter. We left them a labradoodle and picked up a poodle cut. Disappointed because they said they had a groomer that knew labradoodle styles. This was exactly what I was trying to avoid. He was impeccably clean and well taken care of just didn't deliver what I had asked for. read more

Starstruck Grooming Salon - After photo - Pet Groomers Near Me - Corona, California

Starstruck Grooming Salon - Before photo - Pet Groomers Near Me - Corona, California

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Lloyd C.

67

111

46

3 years ago

Took both our dogs again today to get groomed the whole treatment, they did a great job again on Rc Shepherd and boxer both came out smelling like roses, Deshedding , nails, cut ears, cleaned shampoo and dried outstanding work again thank you so much read more

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Belinda A.

0

1

2

2 years ago

Everybody at starstruck is very nice and when our Webber passed away they were very compassionate offering condolences for our loss. They continue to groom our Tramp (Trampolinie) and do a very good job. Thank you for caring. read more

Starstruck Grooming Salon - Webber Lee Burke R.I.P. - Pet Groomers Near Me - Corona, California

Starstruck Grooming Salon - Webber Left Tramp Righ - Pet Groomers Near Me - Corona, California

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More info about Starstruck Grooming Salon

1411 Rimpau Ave
Ste 115
Corona, CA 92879
Directions
(951) 738-8228
Call Now
Visit Website
http://www.starstruckgrooming.com

From the Business

Specialties

Hi there! Welcome to Star Struck Grooming page. We at Star Struck give the Star treatment to every pet. We believe in quality over quantity and for that reason we are an appointment only salon where we can give our 100% attention to your pet. They are in and out in less than 2 hours for a stress free experience. Give us a call at 951-738-8228 or text us at 951-405-1848. Thank you and hope you have a dog gone good day!

History

Established in 2006.

Star Struck was created in 2006.

Meet the Business Owner: Jane A.

Hi there, welcome to Star Struck we have been open since 2006

More Info

Hours

Starstruck Grooming Salon Reviews in Other Languages

Spanish
1 Review

Review Highlights - Starstruck Grooming Salon

“My puppy went to Star Struck for her first time grooming appointment and I was so pleased with the outcome.”

Mentioned in 13 reviews

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4.6

(239 reviews)

They are terrible in costumer service and how they treat dogs. My dog is a Maltipoo and they shaved…read moreall of her hair because she had some knots, like it was the first time my dog has knots, they never did that before, never. I have been taking my dog for years to this place, now something has happened, for sure. They didn't take responsibility for it UPDATE We don't need to be banned, we won't come back even if it's free. Here are pictures to proof your incompetence UPDATE Why are you guys deleting pictures of my dog "before and after" it could be because that shows your incompetence..? You want me to be polite..? We have been going to your place since you guys opened and my dog has always has the same hair and mat. No excuse to do what you guys did Don't try to excuse your incompetence Yes, you called my wife for permission to cut some mat but never mentioned that you were shaving her whole body. Help me understand here, 9 years, we have taken our dog with you guys for 9 years and NEVER did this, NEVER. You guys always brushed and tidy with the same hair and mats and this time you couldn't do it.....this time shaving was easier. You said #7 now and when I called you to complain you said #5 to me, so what is it..?

I have been using this hotel for years. They are always, absolutely amazing. I love the pictures,…read moreand the bathing is exemplary. Thank you so much.

Nikki's Pet Spa

4.4

(418 reviews)

Our dog was boarded here for a few days. They took great care of her and she got a bath. They sent…read moreus pictures of her during her stay so that was comforting knowing she was doing good and in great hands. At pickup, she came out happy and smelling clean with this cute bandana. Multiple dogs in our family come here and we would definitely recommend and use them again.

Milo always comes home looking adorable! Thank you for taking such great care of him and doing an…read moreamazing job every time. We truly appreciate your kindness and attention to detail. Highly recommend!

The Pet Patrol Dog Hotel

4.6

(239 reviews)

They are terrible in costumer service and how they treat dogs. My dog is a Maltipoo and they shaved…read moreall of her hair because she had some knots, like it was the first time my dog has knots, they never did that before, never. I have been taking my dog for years to this place, now something has happened, for sure. They didn't take responsibility for it UPDATE We don't need to be banned, we won't come back even if it's free. Here are pictures to proof your incompetence UPDATE Why are you guys deleting pictures of my dog "before and after" it could be because that shows your incompetence..? You want me to be polite..? We have been going to your place since you guys opened and my dog has always has the same hair and mat. No excuse to do what you guys did Don't try to excuse your incompetence Yes, you called my wife for permission to cut some mat but never mentioned that you were shaving her whole body. Help me understand here, 9 years, we have taken our dog with you guys for 9 years and NEVER did this, NEVER. You guys always brushed and tidy with the same hair and mats and this time you couldn't do it.....this time shaving was easier. You said #7 now and when I called you to complain you said #5 to me, so what is it..?

I have been using this hotel for years. They are always, absolutely amazing. I love the pictures,…read moreand the bathing is exemplary. Thank you so much.

Kristy's TLC Animal Care

4.8

(92 reviews)

I recently used Kristy's Animal Care Service to pet sit my dog Stella for two nights, and I…read morecouldn't be happier with the experience. Kristy was amazing--she sent regular photos and updates, responded quickly, and truly went above and beyond to make sure Stella felt safe and comfortable. Stella is a Min Pin/Chihuahua mix and can be very nervous around new people, but Kristy was so patient and gentle that Stella warmed up to her in no time. It gave me so much peace of mind knowing my fur baby was in such caring hands. This was my first time using a pet sitting service, and I'm so grateful it was such a positive experience. I would absolutely recommend Kristy to anyone looking for someone trustworthy, attentive, and genuinely caring. Thank you again! We will be using her again!

We boarded our dog with Kristy for two nights last weekend and we are so happy with how easy the…read morehandover was, the backyard is a dog's paradise to explore, she and our dog seemed to bond great from the first minute. We received video and photo updates and he truly was having a blast! Thank you again!

Dorothys Dog House

5.0

(3 reviews)

If only I could give 10 stars I never want to bring my dogs any where else again. Dorothy is a…read more professional and makes you feel so comfortable leaving your dogs in her care. She is the most knowledgeable person in respect to dog training, behavior, diet and breeds. You know your dogs are going to be cared for and loved and most importantly they aren't going to miss you while you're gone because they're having so much fun!

Dorothy's Dog house is a place your dog will look l forward to going. Our German Shepard would love…read moreto go there and was well taken care of. We even got videos of our dog playing. Thank you Dorothy for the love and care you give each dog.

Smart Parke

3.3

(34 reviews)

Brought my three dogs here for an evaluation prior to boarding and we loved it! It's very clean and…read morethe staff was friendly and engaging. My neighbor referred me here, and her dog loves it! she gets excited when they pull into the parking lot Thanks Leia :)

I rarely leave negative reviews, but I feel other pet owners deserve to know about our experience…read more Our pets are family--they're not "just dogs." This was the second time I boarded my dog at this facility, and unfortunately, both visits ended with her coming home sick. After her most recent stay, she developed kennel cough. After her first stay, she came home with kennel cough and an eye infection. While I understand that illnesses can occur in any boarding environment, having it happen both times is extremely concerning. Health Issues This was the second time I boarded my dog at this facility, and unfortunately, both visits ended with her coming home sick. After her most recent stay, she developed kennel cough. After her first stay, she came home with kennel cough and an eye infection. While I understand that illnesses can occur in any boarding environment, having it happen both times is extremely concerning. Care Instructions and Facility Handling I was also disappointed that Duchess's care instructions were not updated during check-in. She is no longer a puppy and no longer chews, yet her paperwork still reflected outdated information. Because of that, she wasn't given the blanket or bed that should have been placed on top of her cot. This should have been caught and corrected by the staff during the check-in process. (I was also told I was unable to leave her blanket and toy from home, which should have been communicated at the time of reservation.) While watching the facility cameras, I also saw another dog placed in Duchess's room for a period of time, although I was never given an explanation as to why. Later, I learned that Duchess had been moved out of her room around midnight because the room needed to be painted. I was never notified that she had been relocated, and I found that very concerning. Communication and Monitoring Concerns To make matters worse, I was unable to access the cameras during the night. Around 3:30 a.m., I became worried because I couldn't see Duchess and had no idea she had been moved. I called the facility, but no one answered. As a pet owner, that was incredibly stressful and upsetting. Customer Service and Response When I called after bringing Duchess home to discuss everything that had happened, I was shocked by the manager's response. Rather than showing concern or empathy, I was told, "Well, you signed a waiver." While I understand that boarding facilities require waivers, a waiver should never be used to dismiss a customer's legitimate concerns or excuse poor communication and preventable issues. That response left me feeling that Duchess's well-being--and my concerns as her owner--were not taken seriously. Overall Experience Any one of these issues might have been understandable on its own, but taken together, they reflect a lack of communication, attention to detail, and accountability. I understand that boarding facilities care for many dogs and that no facility can completely eliminate the risk of contagious illnesses. However, I do expect accurate records, clear communication, transparency when changes are made involving my dog's care, and compassionate customer service when concerns are raised. After two disappointing experiences and two hefty vet bills, I can no longer trust this facility with Duchess and will not be boarding her here again. I hope this review encourages the facility to make meaningful improvements so that other families--and their beloved pets--don't have a similar experience. Our pets can't tell us what happened while they were away, so trust and communication are everything!!

Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

21 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Michele F.

0

2

0

12 years ago

An excellent grooming salon! My dogs love going there and always look adorable when I pick them up. The salon is clean and organized. The new owners Rachel and Diana truly care about the pets in their care and go out of the way to make sure your pets are well taken care of during their stay. When I first started going there I was turned off by the original owner. She was unprofessional, lacked people skills and had a childish attitude when it came to dealing with customer issues. I am very glad she is gone and have heard she is upset that the new owners are getting more business than she ever did. As a result she is spreading rumors to drive them out of business. None of her statements are true. She is yet again showing her childish and unprofessional ways. I look forward to taking my dogs there for a long time to come and visiting with the nice new owners. read more

Macu G.

0

1

2

7 years ago

Rachel was able to give me the confidence I needed to allow anyone to groom my dog jewels aka Yuyu a long hair Chihuahua. With Rachel's warmth charisma and caring spirit you know your dog is safe and it's going to be ok. Rachel is such a nice lady! Her place is nice and the grooming done on my dog Jewels was amazingly beautiful!!! I AM SO GRATEFUL TO RACHEL! We will come back from Reno NV every time she needs grooming. read more

Lecia S.

0

1

0

9 years ago

I have been taking my pup there for over 5 years. The girls are so gentle with him. He is old and fragile and they take care of him like their own. When I took him in the past to another grooming facility, he would tremble and try to scramble away and out of my arms. Here at Starstruck, Rocky actually WANTS to go inside. I strongly recommend you take your treasured pup there too! read more

Denise D.

0

25

5

6 years ago

My baby's first time and the staff was so kind and pleasant. They did an amazing job! Owner is very sweet & got me in same day. The salon itself is so cute & clean! Will go back and I def recommend . My fur baby came Out looking soo cute and so did all the dogs that came Out to their owners!! read more

Dawn M.

0

3

2

4 years ago

Do Not take your pet here!!! Absolutely horrible !!! My poor Franki was shaved to close they nicked her!!! Also when I asked why she shaved so close ....response was " Oh my bad " miss communication!! This is not ok,it was not miss communication!!! read more

Marlene W.

110

3

16

12 years ago

I just have to say that Diana & Rachel, owners of Star Struck Grooming Salon are the best! Just had my boys groomed and they look so handsome! Thanks for all you girls do! Sure do appreciate how you take such good care of my fur babies! read more

Clayton H.

0

1

0

7 years ago

Found Starstruck by accident and very happy I did. Very friendly and caring staff. The grooming of my labs (summer cuts) and my maltese are always done with care & perfection! Prices are very reasonable too! read more

Kaye M.

0

2

0

12 years ago

I love starstruck! The new owners Diana & Rachel are amazing. Every pet is treated like family and their safety/comfort comes first before anything else. There's no where else I will go while I'm in town! read more

DianaRachel N.

79

3

0

2 years ago

Love this place! Very affordable and super fast. The staff is amazing and kind and will treat your fur baby like their own

Sarah B.

0

6

0

6 years ago

They made our little 6 month pup look adorable and were very sweet to us and our pup. Will definitely be coming back

Paige R.

0

9

0

5 years ago

Great customer service, and pricing! Been coming for a few years now and have never had a bad experience!

Marie R.

0

1

0

3 years ago

Thank you, your services and staff are wonderful. You're always quick and professional. Thank you

Diana K.

1

2

6 years ago

Excellent service. Just found them as our groomer closed. Very happy with the service and care.

James M.

0

1

0

5 years ago

Very good customer service and my pups loved the haircut I will definitely be back thanks !

Norm P.

0

5

4

9 years ago

excellent service. love this place. my Bella came out looking stunning.

Helen L.

0

1

0

4 years ago

Very pleased with the services provided. Highly recommend.

Debbie T.

0

3

1

5 years ago

We just cant live without star struck, they are the best

Erica R.

0

3

0

9 years ago

Always great service, a little sad they moved :(

Tricia F.

0

3

0

3 years ago

Love the cuts and care they give my two poodles!

Mark G.

10

19

0

4 years ago

Great customer service!!! Love the staff

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21 reviews that are not currently recommended

Starstruck Grooming Salon - groomer - Updated August 2026

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The Paw Spa

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Trending businesses in Starstruck Grooming Salon's area

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21 Starstruck Grooming Salon reviews that are not currently recommended

Why does Yelp recommend reviews?

21 reviews that are not currently recommended

Starstruck Grooming Salon - groomer - Updated August 2026

Browse Nearby

Browse Brands

Related Cost Guides

Related Searches in Corona, CA

Service Offerings Nearby

People found Starstruck Grooming Salon by searching for…

Trending Searches in Corona, CA

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