I went to this business 5-5-2026 0900 to work on a Dell Computer thru AMSYS (amsysis.com). I met…read moreKarlie Dominguez upon entering the business and introduced myself to her among others as the "Dell Tech". Karlie showed me into a room and she brought in the computer and hooked up to monitor and keyboard and mouse. I proceeded to troubleshoot and also got on a support call. After driving to this site I was hoping to take a bathroom break and maybe get some coffee. I asked the ladies in billing if it was ok to go to breakroom and everyone was helpful and I got some coffee and went back to the computer and still waiting for support. I had another call come in and someone from AMSYS informed me that the client wanted me to leave and I have no idea why. While I was on the phone with both AMSYS and Jonathan M, Karlie came back into the room and demanded that I leave immediately. I grabbed my stuff and left. I did leave the computer probably finishing up. Karlie said I could be anybody like someone off the street. She treated me like a DOG. I never saw any patients and I was actively in this room doing my work. This was first time being kicked off a site in 25 years of performing onsite IT services. I am also a Navy Veteran.

Excellent Oral Surgeons office. Very impressed by the staff and atmosphere. Very friendly and…read moreprofessional.

My daughter and I go to Armbrecht & Wierenga for our orthodontic care. After our consultation we…read moreknew this was the place for us. The front desk team is very welcoming and always knows the patients by name as soon as we walk in. Amanda, who organized our consultation, was very kind and listened and answered all of our questions. We see Dr. Mark and his demeanor, attention to detail, and kindness shines! They have two offices, one in Grandville and the other in Kentwood. They have several chairs and several team members. The space is very clean, welcoming and beautiful. From the chairs you have wonderful views of the Grandville area.They have a small play area for kids and a coffee bar for the adults! Prices of orthodontia are similar to other locations for our specific needs. If you are looking for an orthodontist this is the place to go. They have very knowledgeable staff, up to date technology and have won many awards for being a top orthodontic office. They treat all patients at all ages and offer traditional braces and invisalign.

I needed to update my retainers (after 13 years...), asked my dental hygienist for a recommendation…read moreat my last cleaning, and she highly recommended Armbrecht & Wierenga. (My OG orthodontist is out of state...) She did not "steer me wrong"! I was able to shoot a quick email, informing my referral and need. Their response time was very quick, and we got an appointment set up within 1.5 weeks of my initial request. The initial meeting and mold making was at no cost to me, and a week later they had my new retainers ready for me to pick up. Both of the orthodontist's and their techs were very professional, friendly, knowledgeable, and efficient. I mentioned at my second visit that I'd be looking for a new dentist and was given 3 recommendations! The front desk/receptionists were extremely friendly.

The doctor was very cold and abrupt. He was not careful when examining and was not thorough. I…read morehad to bring my own scans as they failed to acquire them from my dentist. I wanted to see if I was a good candidate for implant. With insurance the price before any actual tooth would be put in was 17K. The office accounts receivable said I could wait for the estimate but it would be quite hefty so it may take a while to figure out the costs. When I got my bill for todays consult I was charged 87.50 however my copay for this specialist is $50. They told me it was the estimated charge after insurance. At this point I realized this was not about fixing my teeth but about charging customers for doing absolutely nothing. So I went to a walk in place and got what I needed done for less than 1k. Same day! My recommendation is to run not walk from this place.

I've had oral surgery at West Michigan Oral & Maxillofacial Surgery including extractions, bone…read moregrafts, preparations for dental implants etc. I've had nothing but good experience with them, including staff and Dr. Huizenga . I've gone there for the last 4 or 5 years and continue to go there for further oral surgery. Their care and support have been outstanding and I recommend them highly. Nancy T.

I've been a patient of Dr. Crete's for over three years. His office staff is always so friendly and…read moreI know I'm getting the best care whenever I go in for a checkup. I've had bad experiences with Grand Rapids dentists in the past and Dr. Crete has totally erased my fears of going to the dentist!

Dishonest billing. The way they handle estimates and payments is unethical. They tried to have me…read moresign the pad and pay $110 when I was in the chair! I said no, and she said it was a mistake and let it go (?!?) DON'T SIGN anything without reading it very carefully. They ask you to sign a pad at the front desk. I wish I had taken a picture of the pad, scrolled down to the end, and opened & recorded everything. They attached that scribble pad signature to my agreement to charges for a later appointment (no explanation, just sign the pad on the way in). The initial visit is like visiting a bad car dealer. They take you to the business office and try to upsell you (when you're vulnerable, after ex-rays). The actual dental staff is great and the environment is good. The care I received was great. The dentist and assistants were professional, friendly, caring, and had great communication. My filling and crown were taken care of faster than I expected. I was very happy with the actual dental care.

Awful Doctors. I went there a few months ago because I had pain in a tooth, I guess it was broken,…read morethey removed the whole tooth and I was painful the doctor it was so rude she didn't care. I ask her a few questions she didn't wanted to answer. NEVER GO HERE. They also charge you extra for things and they give you a "free electric brush-teeth" but is in your bill.

Convenient location. He's knowledgeable and friendly, as is the DENTAL not office staff. The…read moreoffice staff and Dr Cilla failed to disclose the biopsy procedure I needed would NOT BE COVERED BY DELTA DENTAL as it is a medical and not a dental procedure. Lesson learned after much hassle and time invested, do your insurance company homework or you could be out hundreds of dollars. I was instructed multiple times by Cilla's office staff that full payment was expected on the day of the biopsy and it was up to me to submit the claim to my insurance provider. They said they couldn't tell me how that was done. They also said they couldn't tell me what would be covered. I contacted my insurance agent. She said this is atypical procedure by a clinic. With the procedure code she learned my payment would NOT NOT BE COVERED Delta Dental although they are in DD network. The claim would have been applied to a $1500 specialist deductible with my Priority Health MEDICAL insurance. Using a medical doctor, an oral surgeon, I now will only have a $45 copay with my Priority Health medical insurance plan instead of paying hundreds of dollars. PH provided me with a list of in network oral surgeons. In addition to failing to disclose DD would not cover the procedure, Cilla's office staff was difficult and rude to me, my agent, and to the oral surgeon's staff when they asked for a referral. I was told by both oral surgeon and Melissa at Dr. Cilla's office that he refused to make the referral. Cilla's staff knew I cancelled my appt to save hundreds of dollars. They hassled me about getting copies of my file and said the oral surgeon's office had all they needed. Yet, Melissa at Cilla's office also told me Cilla had refused to make a referral. How can the oral surgeon have all they need and yet Cilla is refusing to make a referral? They also incorrectly charted that I told the oral surgeon Cilla referred me. I told the oral surgeon PH had them on their list of paneled providers. They were very aware that Cilla did NOT refer me and that my insurance agent had been the one who informed me of the need for an oral surgeon to have the cost covered. Sadly, prior to learning all this I had planned on continuing with Cilla had I required further treatment.

From the owner: Specializing in: - Periodontists…read more- Dentists